Review History for Verified Resident 738448

Preserve at Baywood Apartments


Review Author Icon

Resident 738448

Verified Resident 2019 - 2020

1/23/2020

My ratings are based on this "Luxury Apartment" and what I'm paying per month. Venterra offers "Love It, Live It" basically, if you don't love your apartment, you can move within the first month (minus deposits and rent), they just ask that you give notice. Well, it would cost out of pocket another $600 and probably four days of my time to relocate again. I don't have that kind of money so I'm stuck here for now. I can hear my upstairs neighbor walk around, hear cars on Red Bluff, dogs barking because the windows are surprisingly lacking sound deadening, and I'm in the back of the community. Dog poop all over the place. The trash valet I admittedly knew about before signing and have never liked the idea. People leave their trash cans out side their door for days at a time, one neighbor hasn't removed theirs since I got here last month. I'm above four garages (one mine) and the garage openers are very loud and vibrate the whole floor when in use. If I knew what I know now, I would have never moved here.
    Manager

    1/24/2020

    Preserve at Baywood Apartments
    Hey Dale, Thank you for taking the time out of your busy schedule to review our community. I am truly sorry to read that we have fallen short of your expectations and I promise to work diligently to earn those other stars during your stay with us. While I can't do much about the noise of vehicles on the streets, I can send out notices to your neighbors about their cans, and I will have our team out to get the grounds cleaned. We do have pet stations throughout the community and we offer FREE leash bags and refills bags in the office, I never understand why people don't pick up after their pets. Just to clarify as well, we actually don't keep the deposit on a live it love it guarantee, that's one of the great things about it :) You get it all back, less daily rent amounts as long as the home is returned with no damages :) I do hope you have a great weekend, call or come see me with any other concerns you may have. Kindest regards, Kelley

    Review 143 out of 198

    Share This Review

    Contact Property

    Preserve at Baywood Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review