Willow Springs Apartments

3402 Preston Avenue, Pasadena, TX 77505
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Willow Springs Apartments

3402 Preston Avenue

Pasadena, TX 77505

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ApartmentRatings Property Breakdown

RENTER RATING
Based on 160 
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41%RECOMMENDED
THIS PROPERTY
VS
68%CITY AVERAGE

Ratings & Reviews

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Willow Springs Apartments Manager

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Resident 2017 - 2020 Not Recommended
Reviewed 01/02/2020
I was optimistic when this new company took over for the last management company because they started to make some improvements like replacing broken lights. But they are very intrusive wanting to come in to inspect your apartment every other week for some reason or another,… See More
Willow Springs Apartments Manager01/08/2020

We are disappointed to hear that you did not have a more positive experience with us at Willow Springs. If you are willing to give us another chance, please reach out to us at (713) 947-2520 to speak to our manager directly.

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kmariecox • Resident 2019 Recommended
Reviewed 12/16/2019
I love this place. I had reservations about renting an apartment but I love living here. It's quiet, clean and feels safe, residents are nice and polite. I would recommend Willow Springs to everyone.
Willow Springs Apartments Manager12/17/2019

Hi Kmariecox, thank you so much for your positive comments about Willow Springs! Thank you so much again for your feedback! We hope you have a great day!

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Resident 2015 - 2019 Recommended
Reviewed 01/24/2019
I lived here for 4 years and since Greystar has taken over The office staff are friendly and make me feel at home I love this community! because I feel at home. The Maintenance is prompt in resolving any issues.
Willow Springs Apartments Manager05/03/2019

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Koni J • Prospective Resident Visited 2017 Not Recommended
Reviewed 04/30/2017
My cousin lives here and I stay overnight every few weeks when I'm traveling through town for business. Well no more! I was staying over last night when two of her neighbors STABBED each other. The maintenance worker was hosing BLOOD off the sidewalk when I… See More
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Resident 2014 - 2017 Recommended
Reviewed 02/17/2017
I love Willow Springs and the staff inside and out are awesome. The care about the property and their residents.
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Resident 2011 - 2017 Not Recommended
Reviewed 02/06/2017
I have lived here 5 1/2 years, since November 2011. Any positive reviews on this apartment is for when Ventera the previous owners were here. A year ago Pioneer bought them over and this place has gone downhill a quick as it could. The office management… See More
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Resident 2016 Not Recommended
Reviewed 12/28/2016
I have been living here for about 4-5 months worst thing I've ever dealt with before I moved in seemed all great helped me a lot but on their show I moved in my apartment wasn't made ready my carpet had cigarette burns all through out… See More
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angelina3878 • Resident 2014 - 2016 Not Recommended
Reviewed 12/05/2016
Oh man, where to begin: i am what you would call an aprtment lifer, I've been living in aprts since 2001 and I am appalled on how these apartment operates. Lets not talk about previous ownership, lets talk about the current. The "accounting manager" is lazy… See More
(Resident Photo) Image of Willow Springs Apartments in Pasadena, TX(Resident Photo) Image of Willow Springs Apartments in Pasadena, TX(Resident Photo) Image of Willow Springs Apartments in Pasadena, TX
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Juan073962 • Resident 2016 Recommended
Reviewed 10/07/2016
I just moved in The application process was fast and easy The girls in the office are so nice and helpfull I really liked this property See More
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Gonzalez345 • Resident 2016 Recommended
Reviewed 10/07/2016
Just recently moved here from Florida. What a great experience, from answering all my questions to signing my lease it was just a great experience! The office staff are very hands on and very friendly. If your looking for a quiet place and great customer service… See More
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ikm74 • Resident 2012 - 2016 Not Recommended
Reviewed 09/14/2016
I have lived here over 4 years. From a one bedroom to a three bedroom!!! It was a GREAT experience UNTIL the new management has taken over this year. I have a 9 year old who loves to swim and the front, big pool was closed… See More
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Resident 2012 - 2016 Not Recommended
Reviewed 09/04/2016
Renter's BEWARE!! This is the worst place to live.. Before the new company take over came crashing threw it was a great place to call home. Now I can't wait to get the hell out of here!! The staff never calls you back when you leave… See More
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Resident 2011 - 2016 Not Recommended
Reviewed 09/04/2016
We lived here for 5 years and everything was fine with Ventura maintnence was always around. Even if it was a emergency over night they had people here. Now with the new company it's the complete opposite. There is nobody that goes around and clean the… See More
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Resident 2015 - 2016 Not Recommended
Reviewed 08/08/2016
BEWARE!!! We've lived here for a year and a half and while Venterra ran the property, everything was fine. When the new management took over, everything went downhill. The grounds are not kept up with, there is dog crap all over the place. The pools are… See More
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Resident 2000 - 2016 Not Recommended
Reviewed 08/01/2016
Where do I start, I've lived here 16 plus years & have just loved it! I have had very few complaints throughout the years. We have new owners, so that means "New Everything." I do realize you have to give everything a chance, but it has… See More
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Resident 2015 - 2016 Not Recommended
Reviewed 07/05/2016
DO NOT LIVE HERE THIS IS A WARNING THIS APARTMENTS ARE NOT THE SAME ANYMORE SINCE NEW MANAGMENT CAME. THEY ARE SO CHEAP THEY WILL NOT FIX ANYTHING UNTIL THEY GET THE CHEAPEST PRICE. I CAN NOT WAIT FOR MY LEASE TO BE OVER SO I… See More
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Resident 2013 - 2016 Not Recommended
Reviewed 06/22/2016
I have lived here for quite some time now. When the old management, Ventera, was here, the place was well kept, managed, the prices were reasonable, and things that were messed up, were fixed right away. Also, the management was much nicer. Though, after the new… See More
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catfaceboy • Resident 2016 Not Recommended
Reviewed 06/02/2016
Stay away. I guess I moved in right before when the old company was selling to the new company. For a month or so, I always saw maintenance and cleaning people taking care of the complex every day. Then everything changed in the blink of an… See More
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trijupihoc • Resident 2012 - 2016 Not Recommended
Reviewed 04/25/2016
Please notice that all the good reviews are from when Venterra was still managing the property. A new company took over about 3 months ago and it's been going downhill fast. It's so sad. I've lived here for years and to see things decline so quickly… See More
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Verified Resident 205788 2015 Recommended
Reviewed 12/18/2015
We recently moved in and are first time renters. We absolutely love it so far! the application process was easy. The staff is very friendly. The maintenance and cleanliness are great. This is one of the only apartments in the Pasadena area we'd definitely recommend. See More
Willow Springs Apartments Manager12/18/2015

Thank you for the kind comments, we value your feedback! Staff at Willow Springs

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Verified Resident 202006 2014 - 2015 Recommended
Reviewed 12/02/2015
The staff both maintenance and office are very well organized and put the priorities of the residents first. The staff is what helps make me feel safe living in that area since it is well lit, the property is very well maintained, and there is always… See More
Willow Springs Apartments Manager12/02/2015

Thank you for your comments! I will pass the comments on to the staff! We are glad you are enjoying your home.

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Verified Resident 196124 2015 Recommended
Reviewed 11/06/2015
The place is good no complaints on my end of things. Staff has been fair and very quick to response. Maintenance is quick to respond in case of emergencies. Overall I would rate this place a 5...hard 5. See More
Willow Springs Apartments Manager11/06/2015

Thank you for your comments! Your feedback is much appreciated.

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Verified Resident 195670 2015 Recommended
Reviewed 11/04/2015
The managers are wonderful and the maintenance group are the real all stars of this complex that can always help you with a smile on their face! We have had one of our cars broken in to but that can happen to anyone anywhere. The neighbors… See More
Willow Springs Apartments Manager11/04/2015

Thank you for your comments! I will pass this on to our maintenance managers as well!

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Verified Resident 191106 2013 - 2015 Recommended
Reviewed 10/19/2015
Willow Springs is an excellent place to live! The office staff makes you feel important and a valued member of the apartment community. Whenever a maintenance request is submitted, it is fixed in a quick and timely manner. The community is nice and friendly and I… See More
Willow Springs Apartments Manager10/19/2015

Thank you for your kind comments! I will pass them to the staff... we are glad you love your home!

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Verified Resident 188659 2015 Recommended
Reviewed 10/06/2015
I love the Willow Springs community! It's a great place to live and very peaceful. The staff and maintenance are very attentive and that is a huge deal breaker for me! Absolutely no critter issues and everything is very clean! See More
Willow Springs Apartments Manager10/06/2015

Thank you for your comments, I will pass them on to the staff!

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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site

Parking

  • Uncovered Parking

General

  • Pool

Pets

  • Dogs Allowed
    Comments: Breed Restrictions Apply
  • Cats Allowed
    Comments: Breed Restrictions Apply

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $799

  • SQ. FT.

    604

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

  • Price

    $819

  • SQ. FT.

    644

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $883

  • SQ. FT.

    756

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $915

  • SQ. FT.

    876

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

  • Price

    $935

  • SQ. FT.

    947

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $1,299

  • SQ. FT.

    1,100

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Two sparkling swimming pools* Cozy, wood burning fireplaces* 24-hour emergency maintenance* Full size washer and dryer connections* Plush wall to wall carpet *48-hour Maintenance Guarantee *Monthly Resident Activities *Pest control every Monday* 24-hour laundry facility* Free DVD rentals for all residents* Internet Cafe located in office* Flexible lease terms* Large walk-in closets *Two-tone paint* Office is open 7 days a week Tuesday and Thursday open until 7 pm, *Sundays 1pm-5pm* White switch plates* Large pets welcome!* Pasadena School District* Easy access to I-45, Beltway 8 & 225 * Screened in patios & balconies* Digital thermostats with timers* Exceptional floor plans* Playground * Island kitchen bar *Newer appliances in every apartment home* Outside storage on patio / balcony* Clubroom available for renting* Ice makers* Live It. Love It. Guarantee. *Available to take your call 24/7.

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Willow Springs Apartments is a 604 - 1,100 sqft apartment in Pasadena in zip code 77505. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $799 - $1,299. Nearby cities include South Houston, Deer Park, Galena Park, La Porte, and Channelview. 77059, 77540, 77536, 77507, and 77504 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Willow Springs Apartments

Provided by Property Management

Management Photos (16)

  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 11/30/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 11/30/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 09/13/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 09/13/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 09/13/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 09/13/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX
  • (Manager photo uploaded on 05/09/2012) Image of Willow Springs Apartments in Pasadena, TX

Provided by Other Residents

Resident Photos (18)

  • (Resident photo uploaded on 02/17/2011) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 01/28/2010) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 01/28/2010) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 01/28/2010) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 01/28/2010) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 01/28/2010) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 11/03/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 11/03/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 11/03/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 11/03/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 07/15/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 07/15/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 07/15/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 07/15/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 07/15/2009) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 12/05/2016) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 12/05/2016) Image of Willow Springs Apartments in Pasadena, TX
  • (Resident photo uploaded on 12/05/2016) Image of Willow Springs Apartments in Pasadena, TX
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