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Reserve at Tranquility Lake

2850 Oak Road

Pearland, TX 77584

 
 
 
 
 
 

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Resident 2004 - 2005 Not Recommended
Reviewed 11/17/2005
The gates NEVER work! Pur apartment was broken into and management did absolutely nothing to right the situation. They came by to take picutres and left. The "courtesy officer" basically told us there was nothing we could do and that we were now a statistic. Maintenance is terrible. The door frame was severly damaged and he simply used caulk and putty to put it back together. He fixed the lock - did not replace it - and we had to purchase a strike plate because they orderd the wrong part. We talked to management about the patch job that maintenance did, but since the door could shut and lock, they saw no need to do anything further. Management continued to ignore calls and requests.
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