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Bel Air Willow Bend

2525 Preston Road, Plano, TX 75093
2525 Preston Road, Plano, TX 75093

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Bel Air Willow Bend

 
 
 
 
 
 

epIQ Report Card

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Ratings & Reviews (187 Reviews)

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Resident 2015 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
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Grounds
Office Staff
04/04/2021
Someone needs to sue these people! It has been more than one month without roof and fiberglass is coming from there, also many particles, I have kids at home and they don't care about it, they do not compensate it with rent credit, nothing, they are… See More
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Resident 2018 - 2021
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Office Staff
02/26/2021
Don’t do it please. The apartments are old, expensive, and not properly maintained. No water for 10 days and no end in sight. The management has done nothing for the tenants during this. Poorly insulated, gaps around the doors where you can hear and feel the… See More
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Resident 2020 - 2021
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Maintenance
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02/26/2021
We are staying in a hotel for past 10 days as there is no water in my apartment after the winter storm. Management has delayed fixing the issue and there is no end in sight. Very old apartments and lots of maintenance issues along with water… See More
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Resident 2015 - 2021
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02/26/2021
WORST PLACE TO STAY!!!!! CAREFUL..Very old apartments with tons of issues. This is horrible place to stay. We don't have running water for more than 10days and they are not able fix it. Management don’t bother about residents and won’t talk to you properly. This place… See More
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Resident 2019 - 2021
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02/26/2021
Living at Bel Air Willow Bend apartments @ 2525 PRESTON RD Plano, no water since the 2/16/21 winter storm and its 2/26 today. Now more than 10 days we are daily carrying water to apartment for day today use for drinking, cooking, bath , wash with… See More
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Resident 2011 - 2021
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Maintenance
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Office Staff
02/25/2021
Winter storm is over and most properties in Plano have been back up for several days. Bel air residents are still without water and its been 10 days and still counting. Property manager is extremely rude and called police on us when we asked questions. They… See More
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Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2021
Living at Bel Air Willow Bend apartments @ 2525 PRESTON RD Plano, no water since the 2/16/21 winter storm and its 2/25 today. 'Repairs' moving at a snail's pace with only few plumbers, management does not care, they just wish the residents go to hell. No… See More
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reddy0000 • Resident 2020 - 2021
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2021
they call 911 if you gi to apt to ask how ling it will take or when things will be fixed This is wosrt thing I have seen so far, we still living in the hotel and spending on food eating somewhere, not able to send… See More
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Chris Audia • Resident 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2018
I'm not sure what all these negative reviews are about. It's obviously previous complaints before the new take over and changes throughout the community in late 2016. I have lived here for over 6 years and seen management change, I understand that things can't be done… See More
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Resident 2012 - 2016
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Office Staff
03/31/2016
Run from this place as fast as you can I have lived at what is now called Bel Air at Willow Bend for over three years now and I can tell you with a straight face not to move here. I will start off with the… See More
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Prospective Resident Visited 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2016
i won't recommend anyone to join this apartments. Apartments are not clean and not well managed. Management will tell one thing and they will do another thing. They put unnecessary charges while vacating the apartments even if apartment is older than 5 years. This is my… See More
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linziemoss • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/27/2015
I lived here when the new company took over and I just upgraded into a bigger place. This is now my third year and I love them. The management team is just wonderful. They were all so very helpful and wiling to work on things with… See More
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mscschandler • Resident 2012 - 2015
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Maintenance
Neighborhood
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Grounds
Office Staff
07/19/2015
Run from this place as fast as you can I have lived at what is now called Bel Air at Willow Bend for going on three years now and I can tell you with a straight face not to move here. I will start off with… See More
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#hashtag • Resident 2013 - 2014
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2015
DO. NOT. LIVE. HERE!!!!!!!!!!! I had a 13 month lease for a one bedroom. When I moved in there were roaches all over the apartment. I requested pest control to come out and spray (which was a recurring theme, even though I keep my apartment immaculate)… See More
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Resident 2014
Rating Breakdown
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Maintenance
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Safety
Grounds
Office Staff
12/28/2014
its been 4 years for me in usa and i have lived in 3 apartment in different cities. i booked madison willowbend online due to some reason i couldnt come to see it personally. so far i lived in average apartment so based on reviews i… See More
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amorn • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2014
Bugs, dope dealers and dumb mgrs.hers. Pit bulls are allowed or maybe they look like it. My friend had her car stolen. Also hot water heater broken. See More
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 Verified Resident 4571vrp 2008 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/27/2014
I have lived here since 2008 and my experience have been great. It`s like family here and I think that`s because of Staff management. They are respectful of residents needs and concerns and they work constantly to resolve problems in our community.I enjoy living Madison Willow… See More
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Bel Air Willow Bend Manager

07/08/2013

Thank you for your feedback. We're happy to hear you're enjoying living here.

Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/20/2014
I do not like living here even though it is not as bad as some others say. The landscapping is irregular and there are very steep electriic bills. The staff is normal from what I can tell. The other residents I do not like. They act… See More
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 Verified Resident 91050vrp 2013 - 2014
Rating Breakdown
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Maintenance
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Safety
Grounds
Office Staff
08/20/2014
Great community! Clean, quiet, and secure. Office staff is always friendly and knowledgeable. Maintenance issues addressed promptly, with no hassel. Located in a great school district, close to restaurants and shopping centers. Love it here! See More
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DT45 • Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/18/2014
I lived here with a rm-maate and could not take the lizards. These creatures hang ovr door, patio and exterors. We did not like the washer and bathtub. these apts are old and stale and boring See More
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 Verified Resident 31661vrp 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/08/2014
Andrea and Dena have always been responsive to our needs. Lester and the maintenance crew do a great job. I know there are folks who may be unhappy with management, but we can't imagine why. We're glad we recently renewed our lease for another year See More
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 Verified Resident 86793vrp 2013 - 2014
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Maintenance
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Office Staff
08/04/2014
Very satisfied. Very prompt service and helpful staff. We moved in this apartment in 2013 and we been very happy with overall management. Patio is very spacious as well. Located in very safe and quit neighborhood. School located across the street and rating is excellent. See More
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 Verified Resident 1588vrp 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2014
These are basically old apartments. We do have problems with Bugs in Summer Time. This year has certainly being good with no bugs appearing but last year was horrible. The Maintenance was bad till 2013 But in 2014 it is improved a lot. So i can… See More
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Bel Air Willow Bend Manager

11/04/2012

We're sorry to hear that you are not pleased with our service. We would welcome the opportunity to address your concerns with you directly. We will reach out to you to discuss.

 Verified Resident 56560vrp 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2014
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 Verified Resident 2723vrp 2001 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2014
Have lived here for over 12 years and outlasted 4 different managment companies. Current mgmt has been doing a fine job on most issues that exist within the community. It is an older community and of course, things have problems, but most are addressed in a… See More
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Bel Air Willow Bend Manager

07/08/2013

Thank you for your feedback. We'll look into your suggestions. If you have any additional items, please feel free to submit a service request or give us a call in the office.

 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

General

  • Community Center
  • Fitness Center
  • Pool

Pets

  • Dogs Allowed
    Restrictions: Breed restrictions apply.
    Comments: Pets are permitted in our apartment homes subject to a pet fee and breed restrictions. Please refer to our community website for the full terms and conditions of the policy.
  • Cats Allowed
    Comments: Pets are permitted in our apartment homes subject to a pet fee and breed restrictions. Please refer to our community website for the full terms and conditions of the policy.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,400

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

Studio, 2 Bathrooms

  • Price
    Price

    $1,503

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,089

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,296

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,591

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,457

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2.5 Bathrooms

  • Price
    Price

    $1,429

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,685

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We offer recently renovated 1 and 2 bedroom apartments and townhomes with washer/dryers and modern amenities in the prestigious Willow Bend area of West Plano, TX. Enjoy our gated community with pools, fitness center and on-site management. We're just 2 miles from the Dallas North and George Bush Tollways, Baylor Medical Center and Presbyterian Hospital for easy access.

Questions & Answers (1)

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What is security like?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Bel Air Willow Bend?
The community is rated 1.5/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Bel Air Willow Bend?
The community is rated 1.1/5 stars, signifying slight satisfaction on average.

How safe is Bel Air Willow Bend?
The community is rated 1.5/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.1/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at Bel Air Willow Bend?
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: Pets are permitted in our apartment homes subject to a pet fee and breed restrictions. Please refer to our community website for the full terms and conditions of the policy.
Cats Allowed
Comments: Pets are permitted in our apartment homes subject to a pet fee and breed restrictions. Please refer to our community website for the full terms and conditions of the policy.

What types of floor plans are available?
Studio, 1 Bath and Studio, 2 Baths and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths


Bel Air Willow Bend Gallery

Manager Uploaded Photos
Resident Uploaded Photos
Bel Air Willow Bend is an apartment in Plano in zip code 75093. This community has a Studio - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $1,089 - $1,685. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison. 75278, 75024, 75252, 75287, and 75075 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Bel Air Willow Bend

Provided by Property Management

Management Photos (8)

  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Manager photo uploaded on 05/30/2012) Image of Bel Air Willow Bend in Plano, TX

Provided by Other Residents

Resident Photos (12)

  • (Resident photo uploaded on 08/14/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 07/07/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 07/05/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 07/05/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 07/05/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 07/05/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 06/16/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 06/16/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 06/16/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 06/16/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 06/16/2012) Image of Bel Air Willow Bend in Plano, TX
  • (Resident photo uploaded on 02/02/2018) Image of Bel Air Willow Bend in Plano, TX
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