Bentley Place at Willow Bend
#13,786 #52 #2,364

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Bentley Place at Willow Bend

5945 West Parker Road, Plano, TX 75093
(203 Reviews)
$1,185 - $4,440/mo

Move-In Specials

Up to $1700 off of your 1st month's rent on select apartment homes. Application must be received by 7/25/2024. Offer valid with a 12 month lease. Call for addi...

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Reviews

(203)

3.6 rating

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203 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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4PlayersOnly

Resident 2011 - 2017

1/13/2017

January 13, 2017 I have been living here since 2011. I have LOVED living here and am extremely satisfied. The office staff are very friendly, helpful. There more personal and don't just see you as a tenant, they understand that sometimes, life gets hard and they work with you to still make you feel like everything will be OK. The Maintenance staff is helpful in more ways than just fixing things that need done in your apartment. There's been time when UPS, FED EX and DHL delivery can be very lazy and take my large package to the front office instead of bringing to my Door. Well I live in the very back of the apartment complex so walking to the front office and waking back to my apartment can be a nightmare. But a call to the front office asking for some extra help is no problem, maintenance is there to lend a helping hand, before I know it there at my door with my large package. I will definitely be staying here until I decide to buy a home. I highly recommend the Bentley Place Apartments in Plano, TX. Loletha Williams

    Manager

    1/16/2017

    Bentley Place at Willow Bend
    Dear Resident, 5 Stars! Awesome news! Thank you for the shout out to team Bentley. Please keep sharing the good news and I hope you continue to make your home with us for a long time. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
    Review Author Icon

    hollysmith12

    prospectiveVisited 2016

    9/22/2016

    The staff and the customer service was fantastic

      Manager

      9/23/2016

      Bentley Place at Willow Bend
      Dear Holly, Thank you for the Five Star Review! The team will be so pleased to see that you took the time to post your experience. Keep sharing the good news! Carmen Suggs Vice President of Operations 858-454-0322
      Review Author Icon

      Milkshake1

      Resident 2013 - 2015

      5/24/2016

      I lived here for two years and maintenance and office staff were both awful. I was told several conflicting things by the office staff. There was so much turnover, no one ever seemed to know what was going on. My apartment was 80 degrees in the summer and mold was growing all over the air vents. The electric bill was outrageous. I called numerous times and staff said "the vents are blowing cold air". Then I took off work to give them one more chance to fix the issue before I moved out. The manager assured me maintenance would be by to talk to me, and no one ever showed up. They said my maintenance request fell off the printer onto the floor.

        Manager

        5/26/2016

        Bentley Place at Willow Bend
        Dear Milkshake1, I apologize if your experience at Bentley Place did not meet your expectations. I hope that for any current resident or prospect looking to make Bentley Place their home understands they have an avenue to be heard and to get results. Customers are our #1 priority at Gaines Investment Trust and we welcome the feedback. I sincerely look forward to hearing from all of our customers. Our policy is to respond to service requests within 24 hours. We provide on-site emergency maintenance 24/7 and in the event a situation arises and we need additional assistance, we have contractors and vendors at our service. Thank you for reaching out and I wish you well in your next home. I always invite customers back to our communities if they have experienced less than 5 Star Service in order to give us an opportunity to make a long lasting impression. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
        Review Author Icon

        anonymous

        Resident 2013 - 2016

        5/9/2016

        Awful 05/09/2016 It has gone downhill dramatically. Kids screaming temper tantrums everywhere and playing in parking areas banging cars up, trash everywhere, dog feces everywhere sidewalks are always dirty (think- having to jump across mounds of mud and dog feces, yes, in the middle of the sidewalk! ...in heels), bug problems NO MATTER HOW CLEAN YOU ARE OR HOW MANY TIMES THEY COME SPRAY... if you call in a work order expect it to take days or even a week, air conditioner has gone out over 12 times! ...and each time it takes a FEW DAYS to get it fixed IN THE MIDDLE OF SUMMER, in Texas! I have had to call the owner and go above the office manager to get things done. Who has that kind of time just to have the air-conditioning fixed?! Lighting by vehicles is always burned out... The grounds are smelly from being over run by pets/owners that do not clean up after themselves, so, forget about opening your windows, if your blinds even work. I can keep going but you get the idea. Its sad to see such a quiet and clean place go down so fast in the last year and… See More>
          Manager

          6/9/2016

          Bentley Place at Willow Bend
          Dear Poptartdaddy, Please contact me today so I can resolve this issue for you. I look forward to hearing from you. Community polices are in place for all residents and Team Bentley can facilitate a quick solution. Please call me at your earliest convenience. Carmen Suggs Vice President of Operations 858-454-0322
          Review Author Icon

          anonymous

          Resident 2014 - 2015

          12/26/2015

          We've had to get a few things repaired through out the year and a half we have lived at Bentley place. Travis was the maitenence person that helped. Not only was he very nice and friendly, he made sure he did a perfect job. Our microwave broke a while ago. The first time, a different guy just used old broken parts from other microwaves to replace the parts on ours. We had to call again and Travis a brand new one! It's so nice. Make sure if u need work done to ask for Travis. He's great.

            Manager

            12/30/2015

            Bentley Place at Willow Bend
            Dear Resident, Thank you for taking the time to write this great review. Our maintenance team strives to complete all requests within 24-hours. I am pleased to hear that Travis was able to address your requests within a timely manner and to your satisfaction. Please do not hesitate to reach out to us with any future questions or requests. Please share your experience with friends and family! We have a great resident referral program that I would be happy to go over with you. Join us on Friday, January 8th at 5:30pm to ring in the new year! We will provide refreshments as well as fun games for our valued residents. We hope to see you there! Kind Regards, Melanie Householder Property Manager
            Review Author Icon

            carrie39

            Resident 2011 - 2015

            12/21/2015

            Overall a very nice place to live. But for a "luxury" apartment it would be nice to have a ceiling fan in the living room and a better refrigerator. The neighborhood is very safe. The office staff is very friendly. My rent has gone up $240 in 4 years :(. But I didn't want to move so sucked it up. Maintenance staff is wonderful (especially Travis, who is also very friendly and always smiling and helpful). the street noise on parkerwood is really loud so would advise not living on that side if at all possible. Most of the tenants are quiet and keep to them selves. The property is very clean except for the tenants who don't know their days of the week and when to put their trash out for curbside pickup. Other than that, Would recommend to a friend or family member.

              Manager

              12/23/2015

              Bentley Place at Willow Bend
              Dear Carrie, Thank you for taking the time to share your comments about Bentley Place. We appreciate your feedback. We do offer decorative ceiling fans in specific units. All of the appliances in our units are in great working condition. For any appliances that are inoperable or unable to be repaired, we are happy to replace them. Our apartments are a true representation of our models and we offer upgrade appliance packages to residents who want to pay for them. I am glad that you enjoy living in one of Plano's most prestigious neighborhoods, Willow Bend. Our maintenance team does their best to complete all requests within 24 hours. At Bentley Place we care about providing our residents with the best customer service possible. I am glad to hear that Travis has provided you with friendly and helpful service. I am glad to hear that you would recommend Bentley Place to a friend or family member. Please share your experience with friends and family! We have a great resident referral program that I would be happy to go over with you. Again, thank you for writing this review for our community. Please feel free to contact the office for any future questions or requests. Kind Regards, Melanie Householder Property Manager
              Review Author Icon

              anonymous

              Resident 2015

              12/6/2015

              I have lived here for about half a year and I love it here. The leasing and management team are always friendly and helpful. Bentley Place is located in a very nice neighborhood in West Plano and it is convenient to major restaurants, malls, banks, supermarkets and etc. I would also like to point out that they have an awesome maintenance team here. My requests have always been completed correctly and promptly by Travis. Superior service! Thank you Bentley Place!

                Manager

                12/10/2015

                Bentley Place at Willow Bend
                Dear Resident, Thank you for taking the time to write this great review. I am pleased to hear your satisfaction while living at our community. Customer service is our top priority. Thank you for your comments regarding our staff and management team. We are always happy to help you with any questions or requests you may have. I am glad to hear that you enjoy our convenient, accessible location within the prestigious neighborhood of Willow Bend. We are fortunate to live within easy walking distance to world-class entertainment, fine dining and stylish shopping. Our maintenance team does their best to complete all requests within 24-hours. I am happy to hear that your requests have been addressed in a timely manner and to your satisfaction. We like to have some fun at our community! Please join us for our Tacky Sweater Contest from Monday, December 14th through Friday, December 18th. Come by the office anytime during the week in your tackiest holiday sweater! We will take pictures that will be posted throughout the week. The office and maintenance staff will vote on the winner who will receive a $25 gift card. We look forward to seeing what you come up with! For any future questions or requests, please do not hesitate to contact our office. Kind Regards, Janelle Black Property Manager
                Review Author Icon

                yjsl2015

                Resident 2014 - 2015

                11/11/2015

                I have been to many apartments in my life, and I can say this apartment was one of the best experiences I had. I have been at this apartment about 2 years and the location (close to malls, groceries, highway, school, etc.), cost (very good price for the size), amenities (24hr fitness/sauna, conference room with fast internet/WiFi, valet trash pickup, etc.), & most of all very friendly/helpful leasing/management team are always trying to help! I highly recommend this place if you are looking for a apartment near Plano area.

                  Manager

                  11/12/2015

                  Bentley Place at Willow Bend
                  Dear Resident, I am pleased to hear that living at Bentley Place has been one of the best living experiences in your life. I'm glad that you enjoy our central, accessible location conveniently located off the Dallas North Tollway and within easy walking distance to dining, shopping, schools, and major employment. It is great that you enjoy the amenities at our community including our 24-hour fitness center, sauna, business center with wi-fi, and valet trash pickup for your convenience. Providing our residents with friendly and helpful customer service is our top priority. We are always willing and happy to help with any questions or requests you may have. Please join us for our Hot Cocoa and Holiday Kick-Off on Saturday, November 21st at 10am. Come enjoy some comforting hot chocolate to kick off the holiday season at Bentley Place! We look forward to seeing you there. Thank you for writing this great review! We appreciate your feedback. For any future inquiries or requests please do not hesitate to contact us. Kind Regards, Janelle Black Property Manager
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                  anonymous

                  Resident 2013 - 2015

                  11/10/2015

                  What a great location. I made a very good choice moving here to Bentley Place. The girls in the office are always nice and willing to help. And the maintenance here is prompt when I call in a work order it is completed right away.

                    Manager

                    11/10/2015

                    Bentley Place at Willow Bend
                    Dear Resident, It is great to hear that you enjoy living at our gated community located in one of Plano's most prestigious neighborhoods, Willow Bend. We care about our residents and providing them with the best customer service possible. I am pleased that we have been able to help with any of your questions or requests. Our maintenance team does their best to complete all requests within 24 hours. I'm glad to hear that your work orders have been completed in a timely manner and to your satisfaction. Please join us on Saturday, November 21st at 10am for our Hot Cocoa and Holiday Kick-Off. Come enjoy some comforting hot chocolate to kick off the holiday season at Bentley Place! We look forward to seeing you there. Kind Regards, Janelle Black Property Manager
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                    lifofifo

                    Resident 2014 - 2015

                    6/15/2015

                    We lived here for a year and it's hard to find a better location in West Plano. The community is very well kept and the apartment was of very good size. I don't think you can go wrong with the Bentley Place.

                      Manager

                      6/16/2015

                      Bentley Place at Willow Bend
                      Dear Resident, Thank you for writing this review. It is great to hear that you enjoy the central, accessible location at our community. We are pleased to provide a peaceful living environment with beautiful courtyard views while being within easy walking distance to world-class entertainment, dining and shopping! Please have breakfast on us! Join us for continental breakfast in the clubhouse on June 27th at 10am. We look forward to seeing you there. We appreciate you reviewing our community on Apartment Ratings. For any further questions or requests, please do not hesitate to contact our office. Kind Regards, Janelle Black Property Manager
                      Review Author Icon

                      anonymous

                      Resident 2015

                      5/7/2015

                      I moved to Bentley Place apartments from a home in Ovilla, TX and as you would suspect not everything was 100% on day one. However, I must say that Bentley management, sales and maintenance staff have been nothing but exceptional during the entire process. I am always greated with a hello Dan and a smile and how may I assist you. After reporting an issue I have received a quick response and resolution of the issue. I have even had maintenance staff double check to ensure all was taken care of to my satisfaction. This is a well run organization and staffed with professionals. Thank you Bentley Place for making my transition very easy!!! Dan

                        Manager

                        5/7/2015

                        Bentley Place at Willow Bend
                        Dear Dan, We truly appreciate your feedback! Thank you for taking the time to write this review. We are happy to hear your comments about our management, staff and maintenance teams and are pleased you enjoy living in our community. We strive for the best apartment experience for all of our residents and to see you are being provided quick and friendly service is important to us. I am glad to hear that you received a quick response and resolution to your maintenance request. Again, thank you for taking the time to write this great review. For any further questions or requests, please do not hesitate to contact our office. Kind Regards, Janelle Black Property Manager
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                        anonymous

                        Resident 2013 - 2014

                        5/4/2015

                        I was renting at Bentley Place for a year in 2013 and 2014. After I left the place, the management office sent me a bill of 770$ for stuff that was not true at all. The management office after you are not the resident has a completely different tone and attitude and they threatened to send my file to collection if I dont pay this amount. I had a horrible experience dealing with the office after I left the place and seems this is another way these guys are ripping off people. Just be warned!

                          Manager

                          5/5/2015

                          Bentley Place at Willow Bend
                          Dear Resident, Thank you for taking the time to write this review. We appreciate your feedback. We value our residents and I am sorry to hear about your experience with management after you left our community. If a resident feels there are improper charges upon move-out, we encourage them to stop by the office so that we can sit down together and go over the pictures of your apartment, explain them, and address any concerns regarding the charges. If there are any mistakes on our part, we are happy to make the necessary changes. Again, I sincerely apologize for your experience upon move-out. Kind Regards, Janelle Black Property Manager
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                          anonymous

                          Resident 2008 - 2014

                          4/5/2015

                          4 different managers in 5 years. As a previous resident for more than 5 years I would say if you are someone that spends little time at home, might be a good place for you. 2 great managers, 2 horrible managers. Great location, great floorplans...that's it! Out dated appliances, and good luck with the traffic when Amli West Plano is completed across the street. Don't expect any special treatment for taking care of your Apartment Home and paying rent on time...if you want a good relationship with management don't complain about "ANYTHING"!!!

                            Manager

                            4/6/2015

                            Bentley Place at Willow Bend
                            Dear Resident, Thank you for taking the time to write this review. We appreciate your feedback. We value our residents and I am sorry to hear about your experience with our management team. This is not the experience that we would like our residents to have at Bentley Place; my sincere apologies. We strive for the best apartment experience for all of our residents and to see you are being provided quick and friendly service is important to us. I would love the opportunity to make this right. Please feel free to stop by the office so we can address these issues and concerns to find the proper resolution. Kind regards, Leslie Thompson Regional Manager
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                            Kclay78

                            Resident 2011 - 2015

                            1/26/2015

                            I have lived here for the past 3 years and everything from management to maintenance has been great. Very quiet community and close to virtually everything you could ask for. -- Kevin C.

                              Manager

                              1/26/2015

                              Bentley Place at Willow Bend
                              Dear Kevin, We truly appreciate your feedback! We are happy to hear your comments about our maintenance and management team and are pleased you enjoy living in our community. Again, thank you for taking the time to write this great review. For any further questions or requests, please do not hesitate to contact our office. Kind Regards, Your Property Manager
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                              anonymous

                              prospectiveVisited 2014

                              11/18/2014

                              Came to look at this place because I have several friends that do or have lived here. Started asking my friends questions about the place and management and they all said they can't wait to move out. said takes forever for maintenance to come and when they do, they don't even fully fix the issue, more of a bandaid. is on the corner of a very busy intersection near the tollway so can constantly hear cars driving by all night. construction of a new apartment complex is going on across the street and the movie theater is across the street. after hearing that from friends and talking to the management as prospective renter, I decided to go somewhere else.

                                Manager

                                11/19/2014

                                Bentley Place at Willow Bend
                                Thank you very much for reaching out to us. The manager is in receipt of your concerns and would very much like to meet with you today. We strive to make everyone's apartment home comfortable and a place where residents want to call home for a very long time. We look forward to you reaching out to the manager today so we can address your concerns and provide another tour to eliminate any concerns that may prevent you from making your home at Bentley Place. We look forward to hearing from you again.
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                                anonymous

                                Resident 2011 - 2014

                                11/16/2014

                                I love bentley place at willowbend. Its location is great. It is so close to walmart,target, tom thumb, shopping mall, schools, and dallas tollway. It is so quiet and safe. I am living here for 4 years and I am so satisfied.Highley recommended

                                  Manager

                                  11/19/2014

                                  Bentley Place at Willow Bend
                                  We appreciate all feedback from our customers. Please see the manager today so that any concern you have can be immediately addressed. We look forward to seeing you today. Our door is always open.
                                  Review Author Icon

                                  anonymous

                                  Resident 2014

                                  11/14/2014

                                  Beware of the ratings on here. Bentley Place management is artificially inflating them by asking its tenants for POSITIVE REVIEWS in exchange for the possibility of getting some money off their monthly rate. I was ashamed of this fact but saw it with my own eyes on a fishbowl (I.e., representing a drawing) when you walk into the office. And they blatantly say POSITIVE REVIEWS which is why I'm irritated to the point of warning future renters of their tactics. Although before a decent place to live, I would not live here with this new management and would strongly advise others to reconsider it. And I'm not so sure about the pipes/insulation in the walls. My heating/AC bills have always been high (as it seems with most apartment complexes) but with the "deep freeze" this week, as I was driving out of the complex I saw a flood cleanup truck with the worker taking in an industrial fan into one of the apartments...ohoh.

                                    Manager

                                    11/16/2014

                                    Bentley Place at Willow Bend
                                    Dear Anonymous, We are very happy to discuss your concerns in person. We appreciate all feedback both positive and negative and more importantly, invite you to come in and meet with the community manager and the regional manager at your earliest convenience. We pride ourselves on customer service and our open door policy. We want to hear from you and all our customers. Thank you for reaching out. We look forward to seeing you soon.
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2014

                                    11/14/2014

                                    I wouldn't recommend this place to anyone. I walked in as a prospective renter and maybe my clothes weren't nice enough for west Plano, but they were all worried about if I made enough money to live here or not. And not in a nice and "required" way which is normal with apartments but in a rude ------ way which I hadn't experienced yet. Whoever hired these people need to rethink their employees because after that experience I'm not going back.

                                      Manager

                                      11/16/2014

                                      Bentley Place at Willow Bend
                                      Dear Anonymous, Thank you for taking the time to reach out to us. We have a written rental criteria that is made available to all prospects. We qualify everyone exactly the same way. Please reach out to our property manager so that we can resolve your concerns immediately. We look forward to hearing from you today.
                                      Review Author Icon

                                      anonymous

                                      Resident 2011 - 2014

                                      11/14/2014

                                      I have been a resident here for 3 years and can state here factually that if you are considering Bentley Place as a possible residence I would suggest strongly that you LOOK ELSEWHERE. Initially, this was a pleasant place. I too was impressed by the location and staff. Although the location is the same the management has changed and after dealing with mold in air ducts, air conditioning breaking down, large cracks, nail holes and divets appearing in the walls and unsafe carpet installation which caused an injury, I now see that this is something worth noting to anyone interested. Again...I would NOT rent here or refer any one to this community nor would I suggest you rent from any complex owned or operated by Gaines Investment Trust. You will be a valued resident until the moment you mention structural imperfections, safety issues or are involved in an accident due to their negligence.

                                        Manager

                                        11/16/2014

                                        Bentley Place at Willow Bend
                                        We are very happy to discuss your concerns in person. We appreciate all feedback both positive and negative and more importantly, invite you to come in and meet with the community manager and the regional manager at your earliest convenience. We pride ourselves on customer service and our open door policy. We want to hear from you and all our customers. Thank you for reaching out. We look forward to seeing you soon.
                                        Review Author Icon

                                        amc787

                                        Resident 2012 - 2014

                                        11/8/2014

                                        We have enjoyed our stay at Bentley, it is a well maintained community and a great location! The office staff have always been very prompt and helpful. This place was recommended to me by a friend and we definitely recommend Bentley Place to anyone looking for a great place to stay in this area!

                                          Manager

                                          11/19/2014

                                          Bentley Place at Willow Bend
                                          Thank you so much for sharing your good news. We appreciate you reaching out. Please join us in the office for coffee this morning. We love seeing our residents. We look forward to you recommending more friends and family.
                                          Review Author Icon

                                          Nina Zul

                                          Resident 2014

                                          11/3/2014

                                          This is absolutely one of, if not, the best places to live in. The building and views are beyond beautiful, the management company is great and the location is amazing! my leasing agent, was great and extremely friendly as well as helpful. Teresa, the property manager, is great as well, always willing to go above and beyond to assist the residences. Maintenance is great also, they usually fix any service requests within 24 hours and sometimes even same day, depending on what time you put in your request. Overall, I would highly recommend this community over any Gables properly. I loved living here and would move back if given the opportunity. Nina

                                            Manager

                                            1/12/2015

                                            Bentley Place at Willow Bend
                                            We truly appreciate your feedback! We are happy to hear your comments about our maintenance and staff team. Again, thank you for taking the time to write this great review. For any further questions or requests, please do not hesitate to contact our office. Kind regards, Your property manager
                                            Review Author Icon

                                            jcw57

                                            Resident 2014

                                            10/24/2014

                                            I just moved in and had a great experience with the staff. They were very helpful and knowledgeable when giving me a tour and moving through the move in process in short order. The apartments are well-maintained and you certainly get a lot of space for your money here.

                                              Manager

                                              10/27/2014

                                              Bentley Place at Willow Bend
                                              We really appreciate your feedback! Thank you for your kind words and we are happy to hear your comments about our maintenance and staff team. Our residents are our top priority, and we always look forward to provide excellent customer service. For any further questions or requests, please do not hesitate to contact our office. Kind regards, Your property manager
                                              Review Author Icon

                                              SLH

                                              Resident 2014

                                              10/23/2014

                                              We sold our home, deciding to try apartment living. After a lengthy search, we found that the Bentley Place was for us. The location is convenient to all types of services, and more important, I feel safe whether in the apartment or out walking in the complex at any time. The gym and pool are both assets. I have also been amazed that such a large place could be so quiet. The staff, including the grounds keepers and maintenance workers, have been extremely pleasant and eager to quickly solve any, of the very few, service problems we have had. the appearance of the apartment buildings, and upkeep of the grounds are very attractive to anyone driving by. I am glad we chose the Bentley and can recommend it to others. Barbara

                                                Manager

                                                10/27/2014

                                                Bentley Place at Willow Bend
                                                Thank you for sharing your feedback and we really appreciate your recommendation! Service to you, our residents, is our top priority. We are glad to hear your appreciation for our team. We value your feedback and are always available to answer any questions or concerns you may have. Thank you, Your property manager
                                                Review Author Icon

                                                mneal13

                                                Resident 2014

                                                10/23/2014

                                                The management has been extremely friendly. The layout of complex is very well set up and very close to everything that you could possibly need.

                                                  Manager

                                                  10/27/2014

                                                  Bentley Place at Willow Bend
                                                  Thank you so much for your recommendation! We appreciate your feedback and are glad to hear that you are happy with our management team. If there is anything we can do to assist you further, please do not hesitate to contact our office. We look forward to hearing from you again soon. Kind regards, Your property manager
                                                  Review Author Icon

                                                  hojch

                                                  Resident 2010 - 2014

                                                  10/17/2014

                                                  Excellent Apartment! Nice community! Wonderful staff! Seong

                                                    Manager

                                                    10/17/2014

                                                    Bentley Place at Willow Bend
                                                    Thank you for sharing your review and we appreciate your recommendation. We are glad to hear that you are happy with our our community and team. If you have any questions or further requests please feel free to contact our office. We are here to assist you. Kind regards, Your property management team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath Medium

                                                    1 Bed, 1 Bath | 759 sq. ft.

                                                    $1,279 - $2,039

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    1 Bed 1 Bath Small

                                                    1 Bed, 1 Bath | 697 sq. ft.

                                                    $1,185 - $1,828

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bed 1 Bath Large (With Garage)

                                                    1 Bed, 1 Bath | 781 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D+
                                                    D+

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    1.0

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    C

                                                    Average time to respond to reviews

                                                    40 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    • Direct Access Garage
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $325. Rent: $30. Pet Limit: 1. Comments: Maximum 2 Pets Allowed Per Apartment Home
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                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $350. Rent: $30. Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.. Pet Limit: 1. Comments: Maximum 2 Pets Allowed Per Apartment Home
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                                                    Other
                                                    • ADA Compliant Apartment Homes Available
                                                    • Abundant Closet and Storage Space
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Alarm Available
                                                    • Built-in Bookcases
                                                    • Built-in Microwaves
                                                    • Business Center
                                                    • Cable and Satellite Available
                                                    • Ceiling Fans
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Convenient to Shopping and Dining
                                                    • Courtyard
                                                    • Crown Molding
                                                    • DSL Internet Access Available
                                                    • DishWasher
                                                    • Disposal
                                                    • Easy Access
                                                    • Fitness Center
                                                    • Frost Free Refrigerators with Ice Makers
                                                    • Garden Tubs in Master Bath
                                                    • Gourmet Kitchen
                                                    • Outdoor Grills
                                                    • Pool
                                                    • Pool View
                                                    • Premium Glass Accent Cabinetry
                                                    • Premium Upgrade
                                                    • Private Patios with French Doors
                                                    • Quality Landscaping
                                                    • Recessed Lighting
                                                    • Sauna
                                                    • Scenic Patio Views
                                                    • Self Cleaning Oven
                                                    • Spa
                                                    • Spacious Bedrooms
                                                    • Wi-Fi Access
                                                    • Wood Floors
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Welcome to Bentley PlaceBentley Place at Willow Bend is your home for stylish living in an extraordinary location. Our community is conveniently located within minutes of the Dallas North Tollway and the George Bush Turnpike. Bentley Place offers beautiful grounds and numerous resident amenities, including a sparkling pool and gym. Residents choose from spacious one, two, and three-bedroom apartments with optional fireplaces, garden tubs, and balconies or patios.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Gaines Investment Trust

                                                    C+
                                                    C+
                                                    Communities
                                                    27

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 203 number of votes by renters, Bentley Place at Willow Bend is currently rated 3.6 out of 5 stars.
                                                    Bentley Place at Willow Bend is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Bentley Place at Willow Bend is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Bentley Place at Willow Bend is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Bentley Place at Willow Bend is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Bentley Place at Willow Bend is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Bentley Place at Willow Bend is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 40 days to their community reviews in the past year.
                                                    Gaines Investment Trust
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $325
                                                    Rent: $30
                                                    Pet Limit: 1
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $350
                                                    Rent: $30
                                                    Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.
                                                    Pet Limit: 1
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Up to $1700 off of your 1st month's rent on select apartment homes. Application must be received by 7/25/2024. Offer valid with a 12 month lease. Call for additional offerings.

                                                    Check Availability

                                                    Bentley Place at Willow Bend

                                                    July 2024

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                                                    Bentley Place at Willow Bend is a 697 - 1,254 sq. ft. apartment in Plano in zip code 75093. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,185 - $4,440. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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