Review History for Konnie Konnie

Bentley Place at Willow Bend


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Konnie Konnie

Resident 2016 - 2018

3/9/2018

I recently Transfered to a new unit in October. Starting in December i turned in work request to adress toilet overflowing. Still not fixed ! January i had issues with water puddling on windows & water & wind coming in through all of my windows. I was basically told it was my fault because the temp was warmer inside than outside. I have had to move my bed into my living room to be warm. I am a Survivor of Domestic Abuse & the office is refusing to let me out of my lease even though i have contacted FBI about threats! Regardless. The unprofessionalism of the staff in at an all time high. They are refusing to fix anything in my unit & i am being told there is nothing wrong with my windows or anything else. I had mold under my kitchen sink for months before they finally fixed. I have Called Plano for Code Enforcement to inspect my unit. I cant wait to get out of here! This unit is terrible & they need to handle their business. I should not be paying this much rent to have toilets not working & water coming through my front door & puddling on sills & top of windows! I put towels windows & they are soaking wet & i will no longer do this. Im going to let the unit have water come in ! I want out of my lease as nobody should have to live like this! Why is the gate always broken! There is no follow up on anything. I have to keep emailing over & over & over & over. I was happy until this nightmare unit ! This Unit is Freezing Cold as there is a Draft at each window! They caulked & it did not fix the problem. Do not move here ! Disgusted Tenant

Review 17 out of 203

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Bentley Place at Willow Bend

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