Cottages at Tulane
#13,059 #49 #2,243

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Cottages at Tulane

2600 Preston Road, Plano, TX 75093
(102 Reviews)
$1,191 - $1,689/mo

Reviews

(102)

2.9 rating

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102 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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kolb_elaine@yahoo.com

Resident 2020 - 2023

9/27/2023

Home for three years!

I have resided at Cottages for 3 years. I have enjoyed my residency here and have no plans to relocate any time soon. Management is attentive to any needs or concerns I have and promptly handle requests I have for repairs and maintenance. It is a very pleasant and quiet community. Neighbors are very nice and friendly. It feels like home here and that’s a BIG plus!

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    anonymous

    Resident 2022

    10/6/2022

    Stay Far Away

    Please don’t lease here, unless you love living with roaches. I’m a current resident that moved in on August 15th to a completely dirty and flirty unit. There was roaches dropping all along the cabinets, the walls was dirty. Microwave was broken, along with dead roaches in the dishwasher. After speaking to the property manager ---------, she was very rude and unprofessional. Blaming me for moving in a roach infested dirty unit. I’ve only stay here in the property two months and can’t wait until I’m able to move from this hell hole. The prices might be cheap but please be aware.

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      anonymous

      Resident 2018

      6/10/2018

      I moved in here last July, in the middle of summer. The day I was moving in, I noticed that my bottom floor studio apartment REEKED of cigarettes. I am not a smoker, and the apt complex failed to let me know that they did nothing about smokers and the awful smell. Also, since I've moved in, I've encountered roaches almost every day. I specifically asked the saleswoman when I was looking here if they had a roach problem, and she actually admitted no. I find dead and alive roaches all the time in my bathtub, on my walls, and sometimes even in my kitchen sink. I am a super clean person and do not leave food out, so it is definitely not me attracting them in. The tenants here are questionable, they leave trash on the sidewalk unbagged, unlike they are supposed to. The garbage dumpster is always overflowing and you have to chuck your trash into it and hope it makes it in. For the price that I pay to live here, I might as well be discounted half because I put up with so much living here. The location is nice and all, but I feel that… See More>
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        Caraanne

        Resident 2017

        8/26/2017

        I have had such an amazing move in and living experience at cottages at Tulane! The management and office staff was so helpful in adjusting the move in dates and handling the paperwork! All maintenance issues have been handled within 24-48 hours or less! The apartments are clean, safe, quiet and everyone here is so friendly! The apartments are walking distance to grocery stores and shopping. I've lived in a lot of apartments and this has by far been the best experience!

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          anonymous

          Resident 2016 - 2017

          6/30/2017

          This place is ok, the front office is unorganized and they are not very helpful, and they don't answer the phone most of the time. Their website is out of date and frustrating to use. None of this would be a problem except that they are VERY overpriced for what you get.

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            anonymous

            Resident 2015

            6/25/2015

            words cant describe this place!!! only been here few days and already can not wait until lease is up so i can get the f out of here management by far is hands down the worse I've ever encounter in my life!!! everyone in the office is rude and can care less about your situation and problem. No one ever picks up the phone when you call, very rare will you get an answer. If you want something fix in your home GOOD LUCK, you have greater chance of getting it fixed if you did it yourself or hire outside help. Place is a joke, certain areas smell like poop too!!

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              vik-89@hotmail.com

              Resident 2013 - 2014

              2/10/2015

              Worse place to stay in Plano, TX. Worse management, Hated it.............I would not recommend this place to anyone. I extend my lease for additional month and they never invoice me for that. Two weeks later, they withdraw $200 for late fee from my bank account without informing me. After i Moved out, they keep billing me for random charges. Every few weeks, they bill me for something new and each bill showed that this is your final bill.

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                anonymous

                Resident 2011 - 2015

                1/6/2015

                This place is run down, the sprinklers shoot 15 feet in the air, there is mud all over the sidewalks. Management is a joke who love to ignore you when you walk in. Car wash and vacuum never work properly. The concrete walkways have huge cracks in them especially to the stairways for the second foolrs. The outdoor security lights do not work facing the parking lots. It has been downhill since we have moved in. Our last electric bill was over 300.00 for November. Find somewhere else to live. I AM!

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                  tammyreynolds09

                  Resident 2014

                  9/22/2014

                  I went to get some information on the one bedroom apartments and I was treated horribly by -----------. She was extremely rude with me so much that I have contacted their corporate office to complain about her. We ended up getting in an argument because she didn't want to back down. What basically happened was I walked up to her when she wasn't ready to take the next guest. She didn't say hello, she just gave me a very rude look and mumbled something to the effect of what do you want. I confronted her about it and she got very upset with me. Even after I told her that I would complain to the corporate office she yelled at me and told me to get out. She is obviously sick and I cannot believe they have someone like her working there.

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                    anonymous

                    Resident 2009 - 2014

                    7/3/2014

                    Lived here for over 5 years was very nice and quiet for the first 4. However in the past year or so the complex has become less peaceful. I have nothing against pets whatsoever. My neighbors have always been respectful and kept their pets quiet. My current neighbor below has a dog that will bark until the owner returns. Whether it's 15 minutes or 15 hours. I have complained numerous times to management "staci". And she has said through a dozen emails that she would have pet removed since the they have had several lease violations for the dog barking. However she has not had dog removed instead the neighbor has brought in two more dogs for a total of 3 living there. This place is no longer a home for me but the management here nor the property owners at Omnium Properties care. They no longer reply back or consider my imposition. The COTTAGES AT TULANE is not a NON PET friendly complex. They put pets and their feelings above a resident that has paid rent on time without fail. If you want a place to call… See More>
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                      anonymous

                      Resident 2010 - 2014

                      4/8/2014

                      Great price for the apartment when we moved in almost 4 years ago but it has gone up way too much since then and gone down in quality. Good area though, always felt pretty safe. Paper thin walls. They charge for pest control monthly but never saw pest control unless it was by request. Management sucks... Maintenance responded in adequate timing and were always nice. Love the trees and the park area is nice for people with dogs or kids. The hot tub 90% has not worked. The vacuum at the car wash is broken currently and usually is clogged up so don't get too excited. The car wash was nice when it used to work...soap n all. Overall I would look for a better, gated, apartment in the same area for cheaper. Jus sayin... take it from someone who has been here for almost 4 years

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                        megly1

                        Resident 2011 - 2014

                        2/19/2014

                        I have lived here for a little over 3 years and I have referred 3 people to live here in that time. unfortunately since the management treats you like dirt I will no longer refer anyone to live here. on Friday I accidentally locked my keys in my car at the gas station nearly 2 miles down the road. it was 5:30 p.m. And I had problems with management getting my apartment key from the office to my friend/neighbor in the complex so she could get my spare car key to me. Stacy the manager would not allow my friend and neighbor to take my spare key from the office to me without a email or a written note obviously I was stranded so I could not send this email my friend and neighbor came to pick me up from the gas station 2 miles down the road I continually try to call cottages at Tulane back to ask her to wait for me we arrived at the doors at 6:02 p.m. Stacy was already locked up and trying to leave an abandon me for the evening without a way into my apartment. it is just sad… See More>
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                          anonymous

                          Resident 2011 - 2014

                          1/24/2014

                          Pros: location is good. Cons: everything else. 1) Noise from Preston Road has gotten worse over the years. No drowning it out. 2) Quality of people has gone downhill in last year...it's the main reason I am leaving. Living in Plano (West Plano at that), I expect it to be quiet, safe and well, Plano-esque. It was until about the last year. The rent is cheap compared to the Legacy area and I get that rent is high but I've never had as many neighbor issues as I've had this past year and I've lived in apartments all of my adult life. 3) Apartments, while updated a few years back, are still old and things break constantly. I've had cracks in walls, pealing paint, broken light fixtures, patchy work on walls, doors, doos that will not close properly due to the building shifting. The list goes on. 4) No one picks up after their dgos so poop is rampant here. It's everywhere and it's apparently too hard to pick that up even though doggie bags are provided. 5) Maintenance used to be quick to get things done. Now, the office staff has changed alot recently so there may be a disconnect… See More>
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                            notulane2013

                            Resident 2010 - 2012

                            6/5/2013

                            I lived at Cottages at Tulane from December 2010 till November 2012. First the good; while I lived there I was relatively happy with the Cottages. The complex is quiet, in a good location and there s lots of shade there in a great park. The management was O.K. (or so I thought), although always changing. The maintenance guys usually fixed whatever I needed repaired within a day or two. Sounds pretty good, right? Keep readin ! Now fast-forward to June 2013. Imagine my shock when I received a call from a collection agency inquiring about the money I still owe Cottages at Tulane 8 months after moving out! I never once received an invoice after move-out, an email or even a phone call from management about any invoice. It s not like I was real hard to track down; I still use the same mobile number and email now that management used to contact me with when I lived there. I asked the collection company to send me an invoice from the Cottages at Tulane detailing what I was being charged for. They then instantly emailed me… See More>
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                              aliceinj3g

                              Resident 2010 - 2011

                              6/2/2013

                              I lived in a studio at this complex. Rent was cheap and my apartment faced the lawn, which was always green and nice (but with dog poop everywhere, so I wouldnt go walk there). On-site car wash was occasionally broken, but nice to have. Walls are paper thin here, I heard every single noise or cough my neighbor made. And I'm sure they could hear me too. Appliances were relatively new, floor was clean and well maintained. Main reason I moved out after a year was the studio was just too small, and that I had to do my laundry elsewhere. I also wish they had covered parking in front of my building also. Management was great.

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                                happygoluckyrenter2009

                                Resident 2010 - 2011

                                3/18/2013

                                To the people who left negative reviews, did we REALLY live in the same complex? Wow, I had a wonderful experience here. My maintenance request were finished in a timely, professional manner. The ladies in the office were very kind & very attentive to my needs. I never had a problem with anything or have any reason to complain. They have great amenities, such as a pool, club house, gym and car wash. I thoroughly enjoyed my stay here and regret leaving. We moved to be closer to my husbands job, but we deeply regret and as soon as our current lease is up we will be back.

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                                  anonymous

                                  Resident 2009 - 2012

                                  2/27/2013

                                  No....many reasons, the main one is the nightmare I had when I moved out emotionally and financially! When I moved I clean my apartment top to bottom, had no damages, or stains yet I get a notice (only two weeks from moving out) from a collection agency saying I owe 200.00 in cleaning fees and that they will destroy my credit if I don't pay it. First off, I NEVER got a final bill from the apartment complex, second, if the leasing office didn't get a response from me on my final bill they should've called me (I was a great tenant for 3 yrs)before turning me over to a collection agency, third, the charges were bs. I tried to fight it but in the end I had to pay the 200.00 which is wrong but you can't fight this apartment complex-trust me, lesson learned take tons and tons of pictures! Second NO...the dumpster was always over flowing with trash, stunk, and had rats running around yet they charge a trash fee. Where does that trash fee money go...not to keep the property clean that's for sure. Third NO...the apartments are not built good. I could actually hear my neighbor… See More>
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                                    anonymous

                                    Resident 2006 - 2012

                                    7/19/2012

                                    I lived at Cottages for 5 years. I'll do a pros & cons list for you. PROS: 1) I would recommend it if you're looking to avoid a fully carpeted apartment (they offer laminate flooring on the first floor units). 2) I only say I recommend it because the units are updated (new appliances), clean, & spacious for an apartment. 3) The maintenance men are very good at what they do & they're polite, not always prompt on general requests but prompt if there is an emergency. 4) They keep the swimming pool very clean 5) You can reserve the clubhouse after office hours for get-togethers or parties. There is a pool table & TV's. 6) With every year I lived there, if I transferred into a bigger unit I bartered my rent lower than asking price. If you're a good clean tenant who negotiates well, they will work with you. CONS: 1) It's not an attractive complex, (could probably use re-painting or updating on the outside) & the landscaping is a bit bare. 2) People rarely pick up their dog's poop, but after years of me complaining, they have installed more poop bag dispensers & signs stating to pick up after your dog. It has helped… See More>
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                                      anonymous

                                      Resident 2011 - 2012

                                      6/20/2012

                                      ROACHES

                                      we moved into a 1 bedroom at the cottages at tulane in 2011.. everything was good except for the noise from naighbors other than that we loved it. in janurary of 2012 we had a baby so we decided to upgrade to a 2 bedroom.. we did the walkthrough and saw several dead roaches so we figured they did pest control before we moved it, but i even documented on my inspection paperwork. 2 week later we started to see more roaches it was disquisting so i called the office the lady told me the would have pest control out the next monday okay so pest control came the bugs died down for a lil bit then the came back in doubles so i sent an email she advised me it would to take 4-6 weeks to cure the property. so i said okay last night i was woken out of my sleep to see a roach crawling on me i screamed it was the most disquisting thing ive seen/ had happen to me in my whole life.. i have a daughter this is no place to raise a child... today im going down to the office to complain and… See More>
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                                        anonymous

                                        Resident 2009 - 2012

                                        5/25/2012

                                        fair house review

                                        are you kidding me with the responses,,, who is writing the reviews, first of all not that many AA at cottages probably 25%, just cause, but the responses to this sound stupid. next time you ---- up and get caught, don't post fake post and fake traffic to save your ---...this is from karma to latoya. and btw cottages over raided,, ok from a distance, but over priced, pop corn ceiling.. really you call that an upgrade.. dog poop every where...noise complaints all the time, dont lease in building 1, foundation sucks, and management not willing to do much about it, they think they are so wonderful and dont try to accommodate current residents. and heaven forbid if you have an issue and try to speak with the manager, you will get a nice front desk person, but manager doesnt care if you are happy or not.and if you do speak to hear it's like you are bothering her or she not there.Heaven forbid they fix foundation issues..and you have to loose sleep all the time.

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                                          anonymous

                                          prospectiveVisited 2012

                                          5/21/2012

                                          Are you kidding me!

                                          Walking though the grounds was too awful. the dog owners do NOT pick up after thier dogs. Can you beleive they even walk them to the picnic tables OMG! The heat just enhanced the smell! Not renting there!

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                                            anonymous

                                            Resident 2011 - 2012

                                            5/6/2012

                                            Great Place for the price$$$

                                            I moved from a luxury living environment into Cottages @ Tulane and first I wasn't convinced this would be a good place to live but I was wrong. The price is right and so is the location. Neighbors are nice and quiet and everyone is friendly and minds their own affairs. Maintenance was a little shabby at first but have improved maybe because management is new. Overall experience has been pleasant. Would recommend to anyone who want to save money as they transition into a home or and afford a better place but this is a family and animal friendly place to live.

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                                              anonymous

                                              prospectiveVisited 2012

                                              4/15/2012

                                              Are Cottages at Tulane violating Fair Housing Law?

                                              I wonder if the Cottages at Tulane is violating Fair Housing Law? My reason is this. I stopped by Cottages at Tulane on Saturday, April 14th, and was greeted by a caucasian female, seated at her desk. She asked, "How can I help you?" I told her that I would like to see floorplans for apartments. She asked, "When are you looking to move in?" I told her June ??th. She then asked me, "What are you looking for?" I said, "a two bedroom." She immediately replied, "We don't have any 1 bedrooms for June, July, or August." I looked at her incredulously and replied, "I'm looking for a 2 bedroom." She averted eye contact and quickly said, "I meant 2 bedrooms, but I'll show them to you anyway." She then began to go over the the floorplans. After this, she attempted to give me her business card. I declined and asked her to write her name on the floor plans. I asked her if she was the property manager or a leasing agent. She said, "a leasing agent, the property manager will be here on… See More>
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                                                Cjhadaf

                                                prospectiveVisited 2012

                                                3/24/2012

                                                Worst management ever! 3 mean --- women.

                                                Please everyone! Do not support this extremely horrible management company. I applied for an apartment and was told I was approved an so forth, only to find out a few days before move in that they messed up the paper work and gave my apt away. They would not even return my money!!!.... Keep in mind I applied 2 months in advance!... These people are horrible. Do not Rent here!!!

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                                                  anonymous

                                                  Resident 2010 - 2011

                                                  1/18/2012

                                                  HORRIBLE MANAGEMENT

                                                  I lived at Cottages for 1 year. My apartment itself was fine, but the management staff is AWFUL and negligent. Upon moving out I have had the worst experience in trying to settle my balance due with them, and they sent my information to collection without sending me a notice first! I left them my forwarding address, in Plano, and they sent the letter to WYLIE! When it was returned, they just stuck it in my file and didn't bother trying to contact me. Their corporate office is no help either. My advice- don't move in here. They're unorganized and rude.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1.5 Baths

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Palladium Management

                                                    C-
                                                    C-
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 102 number of votes by renters, Cottages at Tulane is currently rated 2.9 out of 5 stars.
                                                    Cottages at Tulane is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Cottages at Tulane is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cottages at Tulane is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cottages at Tulane is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cottages at Tulane is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cottages at Tulane is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Palladium Management
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Cottages at Tulane

                                                    July 2024

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                                                    Cottages at Tulane is an apartment in Plano in zip code 75093. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,689. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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