Cottages at Tulane
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Cottages at Tulane

2600 Preston Road, Plano, TX 75093
(102 Reviews)
$1,191 - $1,689/mo

Cottages at Tulane Reviews

(102)

2.9 rating

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102 total reviews

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anonymous

Resident 2011

12/29/2011

Cottages at Tulane nice place but a little pricecy

Cottages at tulane are excellent just the cost is a bit much

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    CottagesBlow

    Resident 2009 - 2011

    12/23/2011

    Stay Far Away!!!

    The reviews stating "great management, helpful, great maintenance...." must be from corporate or management! I have lived her for three years next month and they are one of the worst "management teams" in Plano. With that said, I have not called upon them often, but when I have, they have been unreliable over and over again. Examples: hired a tow company who will tow a vehicle with expired registration. I understand and stand by this; however, they pick and choose who to tow. I told them on several occasions about a car that has been parked near the management office since I moved in and never it has NEVER moved.....still there! Next, people put trash outside any day of week (Monday & Thursday pick up days). Put a letter in our rent invoices stating a $50 charge per bag. The following week, I personally called because there were 8 bags of trash and was told,"sorry, maintenance doesn't work on weekends and I am the only one here." Maintenance is the best part of their team, the problem is getting the work order to them. Great location, first floor apts have hardwoods so it's not all bad as long… See More>
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      anonymous

      Resident 2010 - 2011

      10/4/2011

      Nice place

      Well where can I start first of all i have lived at this place for 1 and half year i loved it the only reason i had to move out its because my family relocated to georgia. the office manager sharay she is very friendly and care for the tenants and their problem. Property is getting in well shape after she got here. our apart was remodled so i loved it. parking is very close and no noise after dark and feel safe with family. keep up the good work cottage at tulane.

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        anonymous

        Resident 2008 - 2011

        9/5/2011

        Mad Renter(revised) Sorry!

        I strongly do not recommend the Cottage at Tulane to anyone, due to personal experiences. Recently the staff at Cottage at Tulane lost my rent. I am forced to pay rent for two months to prevent eviction. I have proof that the rent was paid. However, according to the regional manager, I am responsible to pay the rent.Yes, the staff is friendly but is not organized. The staff turnover ratio is unbelievable. Once again this review is based on personal experience.

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          anonymous

          Resident 2005 - 2011

          8/31/2011

          Cottages at Tulane Review

          I have lived at the Cottages at Tulane from 2005 to 2011 and like my apartment and my neighbors. The property manager and the office staff are very friendly, helpful and very accomodating. The same can be said for the maintenance staff. They respond to any workorder promptly and complete the job to one's satisfaction. The fitness studio on the premises provides an aqdditional convenience for me. The location of the complex is in a good neighborhood and in close proximity to a variety of stores and restaurants.

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            gottagolf

            Resident 1998 - 2011

            8/30/2011

            Don't believe the haters!

            I've read some reviews that are so negative they seem fabricated. I know some people have bad experiences but slandering a place is idiotic. I have lived here for several years now and have had no issues with any neighbors, every time something has broken it's been fixed as quickly as possible, the staff is helpful and nice enough. The rent is definitely better than pretty much anything nearby. And, the location is great, good neighborhood, with easy access to several grocery stores, the Tollway and George Bush. I've not lived in any other complex here in Plano/Dallas, but have been in friends' apartments, and apartment livers are never going to have everything perfect, but this place is better than most, and is a good value for the money.

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              anonymous

              Resident 2010 - 2011

              8/26/2011

              Pleased with the outcome of a terrible situation...

              I am the writer of a review below about the AC and the mold. I wanted to make sure that I write about the outcome of the situation. The complex has a new property manager that in a matter of 2 weeks, did more for me and my husband than the other two managers did in the year that we lived there. She was brought on to clean up the community and I must say that they are taking a turn in the right direction. She fought to get a completely new unit in our apartment, and negotiated with corperate in order to get us released from our lease. Within 5 minutes of the first conversation with her, she made us feel like we were finally being heard. Her first week was spent fixing the things that the other manager couldn't. She had the broken equipment in the fitness center replaced, unattractive spots in the community fixed. She seemed to take great pride in her community. It is a shame that we had to meet under such horrible conditions but we could not be happier about how our situation was handled. Once these issues are taken care of, I have… See More>
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                anonymous

                Resident 2010 - 2011

                7/4/2011

                MOLD....

                We reported a leak 2 weeks ago. It took them a week to respond to the issue. We were told that there was no mildew but they would go ahead and cut out the damage. Well, 1 week later, the painted over the mold that began to grow in our ceiling. I have been trying to get ahold of the manager and she refuses to call me back. Pictures attached. DO NOT LIVE HERE!

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                  anonymous

                  Resident 2010 - 2011

                  6/19/2011

                  Getting out soon

                  We signed a year lease in July 2010 and I can't wait to get out. Our air conditioner has been broken for 2 months (Yes, it is 103 degrees outside.) I have called multiple times and they say that they come to fix it, however they never leave a work order receipt, and my apartment still sits at 80 degrees. I finally went in to the office to talk to them (after the second time the AC completely shut of,) and the woman in the office told me that that it was a perfectly good unit, and I couldn't expect my apartment to be any cooler in the summer. They continue you to put bandaids on the issues, but never fix the program. We have a leak in our apartment that I reported 2 days ago and they still haven't come by to look at it. The water damage has made a huge spot on the ceiling and the wall. We have bugs everywhere, but we were told we had to wait until the scheduled bug spray. Ridiculous. We will be moving next month and I can't wait.

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                    erinhuh

                    Resident 2011

                    5/10/2011

                    Terrible... Terrible... Terrible...

                    I lived in this apartment complex from May 2007 until April 2011. I started in the large one bedroom and moved into a small 2 bedroom 3 years later. The first unit I had seemed great (it was my first apartment) but soon I had maintance issues. A large storm blew through and heavy winds shifted the foundation causing a large crack/leak on the wall next to the fireplace. A work order was made and they supposedly came and 'fixed' the problem but water continued the leak through when it would rain. I placed another work order and they said that they wouldn't be able to fix it until I moved out. I understood that they couldn't fix the interior wall damage but why not the leaking? The apartment leaked for 2 years. The second unit I inhabited was pretty nice on the inside but it was obvious it was an older place. Not a big deal. I had a cat and paid the pet deposit. Of the 5 months of the lease the cat was only there for 2 of it. She threw up a few times, which I cleaned with oxyclean and… See More>
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                      anonymous

                      Resident 2003 - 2011

                      1/29/2011

                      myreview

                      maintenance sucs rude and lazy people live here I Would not recommend this place nothing gets done rite

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                        happyrenter1317

                        Resident 2010 - 2011

                        1/24/2011

                        A Good Deal!

                        I personally like living in the Cottages at Tulane. I have a studio and it was remodeled right before me and my little dog moved in. This place is in a great location. I have everything (grocery store, gas station, restaurants, gym, shopping) I could need right around me. I have plenty of space to walk my dog. They even provide pet waste stations. I have never had to wait more than 24 hours for them to come and fix anything. Usually that is only if they have to get a part. The office staff are very nice and helpful. They even have residential activities for us on a regular basis. The grounds are kept nice and clean and for the most part it is fairly quiet around here. You do get noise from the street but that is because it is a major road.

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                          anonymous

                          Resident 2011

                          1/24/2011

                          Good price, great layout and service

                          I've been living here for five months and have been very impressed so far. When I had maintenance issues, they got resolved very quickly. The staff is very nice and accommodating. The people who live here (well, at least around me) aren't the loud, 4 a.m. drunk neighbors I've had the displeasure of having in the past. Five stars!

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                            Lollypip

                            Resident 2007 - 2010

                            8/12/2010

                            Positive review

                            I just thought, since mostly only unhappy people write reviews on these sites, I would write a positive one. I wrote one a couple years back, and I'm as happy now as I was back then. I have lived here 3 years now, and plan to renew my lease again this year. My rent is only $20 a month more than when I moved in, which is great considering many places raise rent on you as often as possible. In my time living here, I have never seen a single bug in my apartment, and the grounds are kept beautifully. Yes, it's a VERY pet-friendly complex, so there will be OWNERS who don't pick up after their pets. But I fault the owners, not the management, and it's honestly not that bad, I rarely see messes. The office staff is nice and helpful, and the two times I've needed maintenance they came out the very day I called. Once they even came to fix my broken blinds and I hadn't even called, they just noticed it from the outside. This summer my AC went out and it was fixed within ONE HOUR of my calling the office! Units are practically… See More>
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                              anonymous

                              Resident 2009 - 2010

                              8/10/2010

                              AVOID!!!

                              The funny thing is I never had any problems living here except for the teen thug wannabes that invade the pool all summer after midnight. Then I moved out... I left that place cleaner than when I moved in. They give you a checklist with the cost for each item that is dirty/broken/missing. 2 weeks later I get a bill for items that were not on the list and that I know for a fact are lies. But it is not like they charge you enough to warrant going to court so they think we will just pay to make it go away. Avoid if you don't like paying for fabricated items after you move out.

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                                anonymous

                                Resident 2009 - 2010

                                7/29/2010

                                DONT LIVE HERE!!!

                                the staff in the office set out to screw you over. they are rude, unprofessional, and just want your money. they will tell you anything to get you in, and don't stick to any written agrements. they are liars, manipulators, and are constantly changing there staff. they cant seem to make anyone continue working there for any extended period of time. there property manager is THE -----. she sits in her office all day with the door closed refusing to have any contact with residents what so ever. DONT LIVE HERE IT IS A BAD DECISION. i have lived in several apartments in the area and this place is a hell hole. i had numerous problems the entire time i lived there and wouldn't recommend this place to my worst enemies. take head. find somewhere that is a home, not a prison.

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                                  anonymous

                                  Resident 2009 - 2010

                                  1/21/2010

                                  Don't Live Here If You Hate Cats!!!

                                  We loved this place at first but they have a really bad stray cat problem. My dogs are going crazy every night because cats and their kittens climb onto the patio and even living room window screen. We have told management and also corporate and NOTHING has been done. It smells like cat pee pee most of the time and watch out for when the weather gets hot then it will smell like piss and hot cat food. Most of the Ac units are like 30 years old and you will get high power bills from that. Also be careful with management... they say they will do something and wont so you need to stay on top of things. Overall I can't wait to leave Cat-man-du and get something better for my money.

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                                    anonymous

                                    prospectiveVisited 2010

                                    1/7/2010

                                    just visited the Cottages

                                    What a great staff the nicest that I have come across though my whole search. It makes you comfortable knowing that the caring staff will make a difference if things go wrong. This is the place for me.

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                                      anonymous

                                      Resident 2009

                                      12/10/2009

                                      I live at the cottages and think it is the best place to live! Honestly it was the staff that I was so impressed with. Not only was the leasing girl freindly and helpful she was eager to make sure that my move-in day went as smooth as possible. The landscape is kept up great and the maintence has been fantastic! The day that I moved in the neighbors were so friendly and introduced themselves. Offered to help move their cars for my moving truck and everything. It is so peaceful and I love that I can run to the store and there is a bookstore and resurants and other shopping in the same area. There is alway's enough parking and I never have problems anything there. I love this place. Yes there is noise from preston but would you see that or hear it as you toured the apartment? I knew that living so close to preston would come with some kind of noise but its not like it keeps you up at night. This was the perfect place for me. I would suggest this apartments to anyone looking. It was just remodeled and has brand new everything. Its… See More>
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                                        anonymous

                                        Resident 2007 - 2009

                                        11/15/2009

                                        My stay at the Cottages

                                        Was there for over two years, although, It seemed much longer. I can't say I had any major issues, except the cheap blinds that go every which way, but straight down, unless you played with them for a good 10-15 minutes, a toilet that didnt flush, unless you lifted up the tank, a stove that every time you used the burner it would pop out so the connection was'nt heating any of your food, fortunately I had one stove burner that worked on that stove. I also had had flooding issues,but to be fair, the maintenance crew was awesome,so that I'm greatful for. However, sleeping at night was a major problem, since I don't particularly like hearing cars all hours of the night, which I had gotten used to, and of course hearing the late night and early morning sexual encounters in the court yard,that was getting old. I also spent more that I should on this apartment, meaning, if your spending more than 650.00, look somewhere else.

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                                          SoonerBound

                                          Resident 2004 - 2009

                                          8/6/2009

                                          Nice place but....

                                          Nice apartments. Lived there about 6 years. Maintenance guys are great. Stacy is ok, but a little to much corporate and not enough tenet oriented. Rent went 495 to 600 bucks for a small apartment and TXU rates empting my pockets I moved to a better place. DO NOT live on the Preston Rd side or near the dumpster. Noise will drive you crazy. They have some tenet I call Oscar because he lives at the dumpster and is fixated by keeping it clean. Great except for the screeching noise the compactor makes and he does at all hours of the day and night. They won't make him quit.Perhaps if he's injured and ends up owith a nice settlement they'll learn. Anyway, I moved for those reasons. Up to you. it's a little over priced for the older apartments. But it's a safe place.

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                                            anonymous

                                            Resident 2009

                                            7/17/2009

                                            Managment is a big witch

                                            I have lived here for only a few months and have already ran into the worst management team I have ever seen. They are rude and don't seem to care if anything is wrong in my apartment. It takes maintenance days to fix anything. When I wanted a copy of my lease they blew me off three times. I had to go in a practically threaten them just to get a copy. Ridiculous. You can hear toilets flushing and showers running. I can hear the tv above my apartment while I am watching my TV. When I approached the management they ignored me. Melinda always has a bad attitude even towards my baby. She is just an evil woman. She acts like she is forced to be there and never wants to help anyone. She has a major power trip going on. The fat one is pretty nice though. Aside from the apartments being overpriced. I would not recommend these apartments to my worst enemy.

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                                              anonymous

                                              Resident 2008 - 2009

                                              6/30/2009

                                              I've never ever experienced like this horrible apartment for 30 years.

                                              I've never ever experienced like this horrible apartment for 30 years. This apartment overcharged to moving-out residence for the cleaning by unreasonable reasons. The mold and mild dew in the bath tub penetrated the white silicon after a month since we we move in. But they charged for it after moving-out. In common sense, once mold and mild dew were around the bath tub. If it is covered with silicon, it can easily penetrate the covered silicon and blooms again. When we requested maintenance sevice several times but they usually visited after a week or two weeks later. That was the common sense at this apartment. When there was plumbing problem, it makes overflowing and bad smell around the kitchen using after using dish washer but they did only removed mold mild dew on the living room molding after several months since we requested the services without fixing it properly. I really NOT recommend this apartment.

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                                                maddan

                                                Resident 2003 - 2009

                                                6/23/2009

                                                Nice but over priced.

                                                I've been here six years. Good place to live although Preston Rd is very loud as well as the trash compactor by the car wash. They have a resident who I call Oscar, that virtually lives at the dumpster thinking he has to clean it constantly. It's a very loud screeching and he runs it at all hours. VERY annoying. Rent has gotten to high for the little units so I'm moving on. Manager and maintenance guys are great.Juan and H need a raise. All and all, it's a safe and good place to live. Rent a place on the quiet side.

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                                                  anonymous

                                                  Resident 2009

                                                  3/13/2009

                                                  i would recommend

                                                  i think for the price best apartments,and the location for being in the city of plano the best. Yes i would say they are really good apartments.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1.5 Baths

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Palladium Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 102 number of votes by renters, Cottages at Tulane is currently rated 2.9 out of 5 stars.
                                                    Cottages at Tulane is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Cottages at Tulane is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cottages at Tulane is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cottages at Tulane is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cottages at Tulane is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cottages at Tulane is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Palladium Management
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Cottages at Tulane

                                                    June 2024

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                                                    Cottages at Tulane is an apartment in Plano in zip code 75093. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,689. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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