Cottages at Tulane
#13,044 #51 #2,247

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Cottages at Tulane

2600 Preston Road, Plano, TX 75093
(102 Reviews)
$1,191 - $1,689/mo

Cottages at Tulane Reviews

(102)

2.9 rating

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102 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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ajaptrent

Resident 2008

10/1/2008

Cute Place!

I have lived here for about yr and signed a renewal for another! They did a great job on remodling and maint. staff is wonderful. The property is cute, well kept, and rent is reasonably priced for the area! I give it two thumbs up.

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    anonymous

    Resident 2007 - 2008

    8/28/2008

    It's not too bad but not the best either

    I have lived here since feb 2007 and would say it's ok. Negative: I've had a couple of incidents in which i wasn't taken care off in a timely manner..like one time it took 3 weeks to get something in my bathroom fixed. Oh and another thing...my rent goes up every time i renew my lease, not by an excessive amount but by some amount. Positive: The staff is generally nice. they organize a lot of activities to bring residents together. and they serve good food too during those activities. we recently had a pool party with music and burgers and it was fun. the community is quiet and safe. residents are nice..at least the ones i've come across :)

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      kendrickj

      Resident 2008

      8/5/2008

      Keep it real

      I have lived here for 2 years and I find it to be a nice place. Lots of reviwers only come here when something bad has happened or they want to vent. But to be honest and look at it from a real view point, some people expect too much. If you have problems with noise or parties or dogs. Do your homework. Go by the complex on friday and saturday nights, park near by and walk through it without a tour, check the place out. If you come Friday night and people are hanging off the roof drinnking from funnels, and you dont liek that, then its probably not the place for you. Noise is going to happen, you dont live in a retirement home so realize this. The pool area is nice, during certain times there are lots of children there, but its a pool open to the complex, realize that. The leasing office did loose some of my paperwork for pet deposits and such, but I keep records and was able to show otherwise with checks I wrote, lesson, protect yourself, dont depend on those people to be perfect and nice. when there is a maintenance issue,… See More>
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        anonymous

        Resident 2007 - 2008

        6/25/2008

        great till the end

        i recently lived at cottages at tulane. great location nicely renovated apt. a bit pricey for what you get. i honestly would have rented here again except for all my move out fees. after having a pleasant stay throughout my lease there were all kinds of charges for things that i had mentioned upon my move-in. after looking at my check in sheet and contacting corporate they took the charges off. my question to you STACY is,"isn't that what they pay you the big bucks for?" i certainly dont get paid to do your job. ifeel like i was walking out saying bye and stacy kicked me in the crotch from behind as a final farewell. if you're looking for an apt theres a few good choices right across the street for cheaper and more sq. footage.

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          metzinger_75

          Resident 2008

          4/10/2008

          Comfortable

          Nice place. I walk my dog at night alot, and feel completely safe doing it. No complaints. nice renovations...overall good place to live!

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            anonymous

            Resident 2007 - 2008

            3/22/2008

            LOVE THIS PLACE!!!

            I moved into Cottages in June of 2007, and I absolutely LOVE it! I've read the negative reviews and I haven't experienced ANY of what people are complaining about. The management is wonderful and helpful, the other tenants are very considerate and friendly, the buildings are well-maintained, I haven't had ANY problems with noise or bugs or dogs destroying the grounds or anything at all. I originally had issues with my direct neighbors, a married couple who played loud music, called the police on each other regularly, and had "shady" people in and out of their place at all hours. The few times it got bad enough that I called the office, it was handled IMMEDIATELY. The couple of times I've needed maintenance-for something *I* broke, not something they were responsible for-they sent someone out within a couple of days. I know they recently came under new management and I honestly think all the problems stated here are from the old management. The new people are INCREDIBLE and very concerned with making this a lovely place to live. And they've succeeded!

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              anonymous

              Resident 2007 - 2008

              3/7/2008

              Love It!!!!

              The manager, Staci was so helpful during my move in along with Jackie & Monica. They all took the time to get to know me and cared about my personal situation. The property is well maintained. I am glad that I picked Cottages at Tulane for my new home. I know that anyone that chooses to live here won't regret it.

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                anonymous

                Resident 2008

                2/7/2008

                I'm impressed !

                I am impressed with the updates. I just moved in and couldnt be more happier. Its very modern and the price is right. So far, so good!

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                  bellabear838

                  prospectiveVisited 2008

                  1/2/2008

                  DO NOT RENT HERE

                  Do not rent here. I didnt even rent here and I'm thanking the heavens that I did not. I did apply here and spent the $140 fee to just find out how horrible the management staff is. They are rude and snotty. I signed up here just to pass the word on. Yes, the apartments seem nice, but really, do you want to be living under a management staff that could care less about you? I called them regarding my application and asked for a call back and when i didnt get a call back, I called them and she said that they had been too busy. TOO BUSY?!?! I'm somewhat upset about losing the $140, but then again, I guess I would have been more upset about moving from my great community that I now appreicate even more to that community. Do not rent here.

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                    anonymous

                    Resident 2005 - 2006

                    9/14/2007

                    Charges??

                    I have been reading all of the reviews of this property, and I have to say, it makes me feel better that I am not the only one disliked it. I lived in the apartment before it got remodeled, and it was not horrible, but it was not the best either. At the time, it was the cheapest (but oldest) of the area. So, I liked the location, which is why I stayed. They were switching names at the time of me living there. I moved out May 06, and in May 07 I started having a creditor calling about $700 worth of charges they put on my credit report. I had no idea about this until one year later when a collection agency got a hold of it. Now, since it's new management, I can't find an original bill for what I am being charged for. It's very frustrating to just have to pay for something because you are in a bind...I can't get a new place until I pay this place off, and I don't want to pay because I don't know what I am paying for...see the catch-22? My biggest advice to ANYONE moving out of an… See More>
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                      anonymous

                      Resident 2007

                      8/12/2007

                      The worst place to live

                      This complex is the worst place I have ever lived. The management here sucks. They lie and they do what ever they can to make your stay here miserable. They tell you that you have a 24 hour gym. YOU DON'T! You can not get to the old falling apart gym after 10 pm and before 8 am. The pool is great, but they hate the residents enjoying it and every chance they get, they make sure we can't enjoy it. They have a sand volleyball court, which is not raked on a regular basis and is a huge kitty litter box. The residents love to play and because we enjoy it on a daily basis they are going to eliminate the court. The apartments are remolded and look pretty when you first see them but it is just an illusion. The cosmetic beauty is just a cover up for a very old complex that is not insulated well and is falling apart. Whatever you do don't need a service request because it will take months if they get to your request at all.

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                        anonymous

                        Resident 2006 - 2007

                        6/13/2007

                        not worth it go somewhere else

                        At first it seems nice but the maintence is horrible parking ....good luck. The manager is a airhead. The assistant manager is a rude rude person. I seriously dont think it is worth being here no matter how much money you save

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                          rub900

                          Resident 2006 - 2007

                          5/22/2007

                          LOUD, DIRTY, RUDE and that is just the management

                          The lady manager is the worse person I have ever talked to. You can not rent or buy a washer/dryer from just anyone. The plugs are not correct and you have to RENT one from the people they tell you to. It sounds like a scam to me, not sure. The walls are so thin you can hear everything. They lowered the rent because of a fire that ran some people off. yes, I said fire. The trash that moved in started stealing stuff. The onsite "car wash" is a joke. The "driving range" is a messy mud puddle, with dog poo. My electric bill is 175 for 565 sq feet. The wind blows through the window. I have been told,,that is the next thing to fix. They are working on the outside (all the time the noise will drive you nuts), but not the inside. My water heater broke, because it is old. It spit out rust for a month before that, and the manager did not belive me. The air conditioner is above the shower, and the drip pan started leaking.. for a month.. now I have mold in the bath room.. nothing done about it. I have… See More>
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                            eric500

                            Resident 2004 - 2007

                            5/1/2007

                            CUSTOMER SERVICE IS TOO POOR

                            I MOVED IN WHEN THE OLD MANAGEMENT WAS THERE ,AND WHEN THIS NEW MANAGEMENT MOVED IN THINGS BECAME WORST .NOBODY CARES ABOUT FIXING PROBLEMS IT TAKES MAINTENCE AVERAGELY TWO WEEKS TO FIX ANYTHING.

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                              anonymous

                              Resident 2007

                              1/9/2007

                              Nice and affordable without upgradesI

                              I looked at the apartments today and it is a perfect place to rent and save money...if renting an apartment without the fancy upgrades. The staff was very friendly, the area is nice, and the grounds seemed clean and well maintained. I had a food feeling when I left and I usually trust my instincts.

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                                agdowd

                                Resident 2005 - 2007

                                1/1/2007

                                Too many large animals!!!!!!!!

                                My biggest complaint is that they do not enforce the tenents that they allow here with animals..BIG or Small to pickup after them. It is so fustrating to walk through the courtyard like you have to tip toe through a Mine Field. <br><br>A complaint was filed and they said they had no control of people and their dogs..<br><br>I bet City of Plano can change that....

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                                  anonymous

                                  Resident 2006

                                  12/14/2006

                                  You can't count on the maintenance for Emergency

                                  I am really upset. The water heater broke in apartment unit and flood both the unit and downstairs unit. Don't try calling maintenance to fix an Emergency you'll just get kicked into voicemail with no call-back. <br><br>If you can't depend on the office & the maintenance who can you depend on to fix the job. I am a paying tenant who pays their salary. They need to be attentive to our needs.

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                                    anonymous

                                    Resident 2002 - 2006

                                    12/7/2006

                                    Omnium not doing well here

                                    The management staff in the office and the maintenance crew seem to be working well at not getting anything accomplished to make this a nice place to live. No wonder they can't get people to move in and pay the over priced rent. Makes me wonder if Omnium management is aware of what is happening with their little apartment community

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                                      cheesybre21

                                      Resident 2006

                                      12/1/2006

                                      We Shall See...

                                      I have an appointment today to go and view the apartments. I've checked out their website and it looks very impressive, but how can it be so nice and yet so cheap? Hmmm...<br>I have noticed it is not a gated community which is a con, but after living in so many apts. gates don't really make a difference, ppl come in whether there's a gate or not. The lady I spoke with on the phone was very nice, we will see if that happens today as well.<br>Whenever I read other ppl's reviews I always say "I wish they would actually tell me something about the apartment". How often do you really have to deal with the management at your apt. complex, I rarely do unless it's moving out time, so why does their attitude make such a big difference? Trust me, they are all like that!! No matter where you go, there will be somebody that you don't like!<br>I will follow up with another review to tell ya'll what I thought of the actual apartment.

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                                        anonymous

                                        Resident 2006

                                        11/30/2006

                                        ProspectiveTenant Very Disappointed

                                        Their website was very impressive and they special offer sounded appealing. When I arrive at the office I had to wait 15 minutes on the leasing agent because she was on the personal call laughing. I did not get a simple acknowledgement or at least a courteous smile. When she went to help me after her call, she was already distracted and not helpful at all. Well, the first impression of the office reflects how well the complex is running. Not too attentive!!! Now, I understand why they maybe cutting specials under-market price for that area….it’s because they are desperate for occupants. What makes a place worth the rent is an office that puts their tenants first and foremost. I didn’t get that vibe.<br><br>I was still kind and took the tour of the unit. The remodeled units were nice but too small for the price per sq ft. I notice the apt. units had cheaper materials used versus their office. Please visit at your own risks.<br>… See More>
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                                          anonymous

                                          Resident 2006

                                          11/9/2006

                                          see for yourself

                                          I had seen cottage of Tulane on the web, and was very interested in the re-modeled unit. When I arrived, the leasing agent greeted me with smile and good attitude. However, she did not bother to provide any additional information besides writing the price down. She did not even offer the apartment tour, or explained what are the features. When I ask if I can go see a hardwood floor unit, she said, “the floor is going to be the same as what you see in this room”. So I guess no tour for a potential new resident? Ok!<br>I can give her the benefit of the doubt that she has had a bad day, but certainly she did a good job of pushing customer away. <br><br>

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                                            anonymous

                                            Resident 2005 - 2006

                                            10/23/2006

                                            Made my life a breeze

                                            I have lived here for a year and enjoy the new re-modeled apartment. The management has done a good job. I like my neighbors and really like the coffee in the office. The girls are very nice to me when I go into the office. You can tell by all the changes that management really cares.

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                                              anonymous

                                              Resident 2004 - 2006

                                              9/26/2006

                                              Definitely not the best

                                              I lived here for a year and my experience here has been mixed. The earlier management was good and very friendly and helpful, but never did things like renovation. The new management isn't very friendly or helpful or quick with fixing things, but they did some renovations that made the place and apartments look a lot better. But they also left the gym/weight room closed for many months and same case with the pool, without really caring about the current residents so the place could be beautified for future residents. Even though it is not a gated place, I never had any problems with parking. There were some troublesome residents, but they management never did anything to get them moved out quicker in spite of complaints. Over all, it was an okay place to live.

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                                                anonymous

                                                Resident 2006

                                                9/9/2006

                                                Despite the Revonations...it the worst place to live.

                                                This place certainly declined through the years.Despite the new facelift both inside & out. It is by far the worst place to live on the Westside of Plano. Case point, the management treats their tenant like section 8 folks. No class & certainly no professionalism. Also in the past months, there has been a building fire & theft. Not to mention, you may find things missing when maintenance work.<br>Please research further before signing away. I know I can't wait til my contract is over. Good Luck.

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                                                  hog_fan1278

                                                  Resident 2006

                                                  8/14/2006

                                                  Electric Bills are sky high!

                                                  Nothing has been fixed as promised on the day of my move in. <br>The management is decent, I miss the curly haired lady (she was awesome).<br>I've lived here for about 4 months. The poor maintenance guys are always working late - you must be specific in what you ask for. My air conditioner isnt blowing cold air. I faxed a letter stating to check the freeon (spelled however) level. A month later it's still not what it should be so my husband went and stood over the maintenance guy while he checks it AGAIN - this time he found that a part was broken so of course the freeon was leaking. It's still not fixed. I live in a 500 sq ft apartment and my electric bill has been from 160 to 200 with Reliant. The apartment walls aren't well insulated. <br>One night we're lying in bed and I say what's that noise? We go into the bathroom and listen. He said, sounds like their grinding up something! We had an electrical surge according to our neighbor. <br>We're wondering what really happend in that fire...was it really a cigarette? One unknown worker says it could be electrical.<br>People have been leaving… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1.5 Baths

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

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                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Palladium Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 102 number of votes by renters, Cottages at Tulane is currently rated 2.9 out of 5 stars.
                                                    Cottages at Tulane is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Cottages at Tulane is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cottages at Tulane is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cottages at Tulane is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cottages at Tulane is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cottages at Tulane is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Palladium Management
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Cottages at Tulane

                                                    June 2024

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                                                    Cottages at Tulane is an apartment in Plano in zip code 75093. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,689. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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