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Ferro

1005 11th Street, Plano, TX 75074
(66 Reviews)
$2,861/mo
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Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.9

Safety

4.6

Office Staff

4.8

Maintenance

4.9

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

34

Manager’s Review Engagement

C+

Percentage of reviews responded to

58.82%

Manager’s Review Reply Time

F

Average time to respond to reviews

77.85 days

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View Community Timeline

Ferro Reviews

(56)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1201452

Verified ProspectVisited 2023

11/21/2023

I submitted an application on Wed., 11/15. On 11/16, I left my agent two messages with zero follow-up received. On Friday 11/17, I called again and was able to speak with my agent. He explained there were some issues with their system but not to… See More >
    Review Author Icon

    Resident 1199985

    Verified Resident 2023

    11/16/2023

    Beautiful community with lovely luxury amenities. We love our new home and fully enjoy taking advantage of the amazing amenities provided at the Ferro. We feel very safe and secure while living here and have recommended this complex to multiple close friends.

      Review Author Icon

      Resident 1197306

      Verified Resident 2022 - 2023

      11/7/2023

      I recently had a wonderful experience at this apartment complex. The location is fantastic, with easy access to amenities and public transportation. The staff was incredibly friendly and helpful, making the move-in process smooth and stress-free. The apartment itself was clean, modern, and well-maintained. I… See More >
        Manager

        11/15/2023

        Ferro
        Thank you so much for your review. Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
        Review Author Icon

        Resident 1193394

        Verified Resident 2023

        10/26/2023

        Amazing ambience, spacious apartment with all new electronic products. The staff is very supportive and is always available for any need. Gaming area and residents lounge are peaceful and clean places for residents to chill and spend time.

          Review Author Icon

          Resident 1192794

          Verified ProspectVisited 2023

          10/24/2023

          Staff is friendly and knowledgeable about the community and their amenities. The community itself is luxurious and offers many amenities that influences my decision to live here. Free parking is a nice perk!

            Review Author Icon

            Resident 1192191

            Verified Resident 2023

            10/23/2023

            The apartments have beautiful amenities, nice space, comfortable and relaxing. The staff does community events too. I'm very satisfied being a resident at Ferro. It's conveniently located near downtown with food, fun, coffee shops.

              Updated Review

              Review Author Icon

              Resident 1155721

              Verified Resident 2023

              10/17/2023

              Absolutely awesome. Great community..it has life to it. Staff is the absolute best in professionalism and attention to detail. Cleanliness of the property is big for me and the team does an excellent job.

                Review Author Icon

                Resident 1186386

                Verified Resident 2023

                10/3/2023

                The entire staff from the leasing managers to the maintenance team have been friendly, warm and welcoming in every interaction. The property is beautifully maintained and they make it easy for you to make this property your home! Joesph, the leasing manager provided a thoughtful… See More >
                  Review Author Icon

                  Niam_27

                  Resident 2023

                  9/18/2023

                  Don't live here if you have dogs

                  Stunning, sure! Has problems like other apartments, of course. I live here now, moved in a month ago, and immediately had issues with my water smelling terrible, it got fixed cool. If you have dogs, don't live here. Your neighbors will complain about every little… See More >
                    Review Author Icon

                    Resident 1180658

                    Verified Resident 2023

                    9/14/2023

                    The community in itself is a nice quiet community. The only bad thing about is that the apartments were put up so quickly it was cheaply done. You can literally hear the person next door speaking word for word. You can hear an entire conversation… See More >
                      Review Author Icon

                      Resident 1179475

                      Verified ProspectVisited 2023

                      9/11/2023

                      I flew in from Colorado Springs to Plano Texas to view The Ferro Community, Bold and Beautiful, with lots of amenities to enjoy. A Professional Team and Responsive, I met Joseph he conducted My Tour. All the apartments I viewed were professionally maintained to… See More >
                        Review Author Icon

                        Resident 1176447

                        Verified Resident 2023

                        9/3/2023

                        Great place with wonderful workers. Just moved here and am big on efficiency and quality and one thing I can say they've provided is very efficient service. All the workers and managers and quick, efficient , and professional. They're all nice too

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                          Resident 1175108

                          Verified Resident 2023

                          8/29/2023

                          The community is beautiful and the staff is fantastic. Joseph went out of his way to get me into my apartment. New appliances and plenty of storage space. The bedroom is a bit small and the carpet might need better installation but overall, it is… See More >
                            Review Author Icon

                            Resident 1175065

                            Verified Resident 2023

                            8/29/2023

                            I have had a wonderful experience at Ferro. They have been kind and nice to me with the whole move in process. They explained everything accordingly they're awesome and I love being here at my new home..

                              Review Author Icon

                              Resident 1175013

                              Verified Resident 2023

                              8/29/2023

                              From the wonderful management team that consists of Joseph and Sarafina, to the head of maintainable, Roberto and the rest if the staff, not to mention the amenities is why we call the Ferro, home. :-)

                                Review Author Icon

                                Resident 1172215

                                Verified Resident 2023

                                8/20/2023

                                Serviously this apartment is awesome, only with one inside parking lot is not so convenient, but the maintenance service is the best service I ever received. I can say ferro is not prefect, but is better than most of apartments I think. If the internet… See More >
                                  Manager

                                  9/1/2023

                                  Ferro
                                  We really appreciate your feedback! We are happy to hear our maintenance team has gone above and beyond for you! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
                                  Review Author Icon

                                  Resident 1172021

                                  Verified ProspectVisited 2023

                                  8/20/2023

                                  Minki had excellent attention on the occasions that we visited the community, she indicated all the benefits that we could have when moving. We appreciate your patience and suggestions, if attention is very respectful and cordial.

                                    Manager

                                    9/1/2023

                                    Ferro
                                    Thank you so much for your positive comments about Minki! We are so happy he was able to find you your perfect home here at Ferro. If you ever need anything else from us, please feel free to give us a call or stop by.
                                    Review Author Icon

                                    Resident 1170495

                                    Verified Resident 2023

                                    8/15/2023

                                    Joseph was on top of every coordination and went well above and beyond with communication as I was surching for an apartment while being in LA. I am greatful for the incredible service and the beautiful place to call home! I love the energy and… See More >
                                    Manager

                                    9/1/2023

                                    Ferro
                                    We are very happy to hear Joseph has provided you with such a positive experience! He truly is the best. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                    Review Author Icon

                                    Resident 1165541

                                    Verified Resident 2023

                                    8/1/2023

                                    Ferro is a great place to leave. Relocating from NYC, I got great comfort , great living space and security. I will recommend Ferro for anyone looking for a modern setting to comes check the great community.

                                      Manager

                                      8/3/2023

                                      Ferro
                                      Hi Verified Resident 1165541, thank you so much for your positive comments about Ferro! We can't wait to see you again, have a great day.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1091039

                                      Verified Resident 2022 - 2023

                                      7/23/2023

                                      Great community! Love the staff, it's always well kept and clean, maintenance response time is on point, I feel well informed if there's anything going on about the community and the amenities are second to none! If I didn't have to relocate, I'd renew for… See More >
                                        Manager

                                        8/3/2023

                                        Ferro
                                        Verified Resident 1091039, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ferro. Thank you again for the great review!
                                        Review Author Icon

                                        Resident 1160876

                                        Verified ProspectVisited 2023

                                        7/18/2023

                                        This apartment is an absolute dream! I can't help but share my excitement. The Ferro offers the perfect blend of convenience and charm. All of the amenities are modern and up to date. I really like the gym and the equipment they provide!

                                          Manager

                                          8/3/2023

                                          Ferro
                                          Verified Prospect 1160876, we are so happy to read such a great review about Ferro! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                          Review Author Icon

                                          Resident 1160864

                                          Verified Resident 2023

                                          7/18/2023

                                          The Ferro is a cool place to live the maintenance and leasing staff is so nice and the common areas are really nice but the apartments are cheaply made, so the toll brothers i guess put a lot of emphasis on presentation rather than the… See More >
                                            Manager

                                            8/3/2023

                                            Ferro
                                            Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                            Review Author Icon

                                            Resident 1157795

                                            Verified ProspectVisited 2023

                                            7/9/2023

                                            It was amazing. Everyone was very welcoming. The property was super clean and I felt like all the amenities were upkept on the regular and not for yours. The staff was friendly and Joseph is a star! He made the tour super fun and made… See More >
                                              Manager

                                              8/3/2023

                                              Ferro
                                              Verified Prospect 1157795, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                                              Review Author Icon

                                              Resident 1155891

                                              Verified Resident 2023

                                              7/3/2023

                                              The building is clean and very quiet. No issues with appliances in the apartment. The managers are very polished and take care of issues right away. I wish the parking garage has security cameras to prevent break-ins. My experience living here has been good so… See More >
                                                Manager

                                                8/3/2023

                                                Ferro
                                                Hello Verified Residen Please let us know if there is anything else we can do for you; we are more than happy to help! t 1155891, we appreciate you taking the time to leave us this feedback.

                                                Updated Review

                                                Review Author Icon

                                                Resident 1149231

                                                Verified Resident 2023

                                                7/2/2023

                                                Clean and quiet community; good amenities. Please the issue of trash bins and shoots. Trash bags gets piled up because doors to trash shoot remains on lock position about 14 hours per day. Thank-you.

                                                  Manager

                                                  7/28/2023

                                                  Ferro
                                                  Hi, thank you so much for your positive comments about Ferro! If you ever need anything from us, please feel free to give us a call or stop by. Have a great day! Ferro

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                  This community is managed by

                                                  Toll Brothers

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Ferro Rated?
                                                  Based on 66 number of votes by renters, Ferro is currently rated 4.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Ferro?
                                                  Ferro is rated 4.9/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Ferro is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Ferro?
                                                  Ferro is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Ferro?
                                                  Ferro is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Ferro is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Ferro?
                                                  Ferro is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 58.8235% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 77.85 days to their community reviews in the past year.
                                                  Who manages Ferro?
                                                  Toll Brothers
                                                  What is the pet policy at Ferro?
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  What types of floor plans are available?
                                                  2 Beds, 2 Baths

                                                  Check Availability

                                                  Ferro

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                                                  Ferro is an apartment in Plano in zip code 75074. This community has a 2 Beds, 2 Baths, and is for rent for $2,861. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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