Fountains at Steeplechase Apartments
#17,970 #69 #3,041

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Fountains at Steeplechase Apartments

7301 Alma Dr, Plano, TX 75025
(136 Reviews)
$1,125 - $3,852/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 685 sq. ft.

$1,125 - $2,804

2 Available Units

See Floor Plan Details

2 Bedrooms

A2

2 Beds, 1 Bath | 844 sq. ft.

$1,335 - $3,179

6 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 934 sq. ft.

$1,515 - $3,852

4 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,048 sq. ft.

$1,550

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

C

Review Ratings

Noise

3.0

Grounds

2.0

Safety

2.0

Office Staff

2.0

Maintenance

3.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Fountains at Steeplechase Apartments Reviews

(136)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2024

2/2/2024

Recurring water problems that are never fully fixed

My rent has increased 45% during my stay and that money isn't going towards improving the property and fully repairing water problems. I've lived here for 3 years and we have water shut-offs averaging every 1.3 months. Yup, I've counted because this issue never seemsā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2023

    3/7/2023

    DO NOT RENT HERE!!!!!!!!!

    We have lived here since 2020-21. First, the unit we viewed was not the unit we were given but because we had to move quickly, we accepted what we were given. Second, the complex itself, has had numerous of issues, from plumbing down to theā€¦Ā See More >
      Review Author Icon

      farjana

      Resident ā€¢ 2019 - 2021

      6/1/2021

      My family and I have been living in this complex for 1 year 6 months. When new management took over last year, everything changed. My apartment has been in disrepair since February winter storm 2021. I cannot use one bathroom since then . I haveā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2017 - 2021

        4/29/2021

        My family and I have been living in this complex for four years. When new management took over last year, everything changed. My apartment has been in disrepair since Oct. I cannot use my kitchen sink properly because gray water from a broken slab pipeā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2021

          3/10/2021

          Where do I begin..... the foundation is crap. every time it rains my unit floods under my carpet and into my dining room. Bugs come in from Unsealed entry points on the outer portion of my unit. Only after 4 months and 3 in personā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2020

            10/6/2020

            The staff is very nice. During the pandemic they oragnized social distancing events for the kids to do with their families and food truck events. Christy and Melissa were quick to solve any issue I've had. Christy is the reason I made my decission toā€¦Ā See More >
              Review Author Icon

              anonymous

              prospective ā€¢ Visited 2020

              7/10/2020

              This has been the most stressfull process. I contacted melody for an apartment and started my application process paid the fee only to be strung along and told the unit price quote is no longer valid and they cancelled my application. (back ground): Im relocatingā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2020

                4/27/2020

                I just signed my fourth 13 month lease. I have always praised the staff, written rave reviews for maintenance, and have received the best service with Melody from the front office. Today, I contacted the office to let them know I have my son's dog.ā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2020

                  1/11/2020

                  This is the worst Apartment, I have ever lived in. I have been living in this apartment since September 2018. I don't know where to start in describing how bad my experience is about living here. short review DON'T LIVE HERE. RUN AWAY TO ANYā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019

                    7/5/2019

                    Currently living here, but I must say the previous management was far more better than the current one. The management doesn't care about you or your satisfaction, all they care about is money. The people in the office are rude, and never listen to whatā€¦Ā See More >
                      Manager

                      9/24/2019

                      Fountains at Steeplechase Apartments
                      Thank you for taking the time to provide us with your feedback. I would love the opportunity to meet with you and address your concerns as our number one priority is providing excellent customer service. Please contact me at mchron@missionrockres.com at your easiest convenience to discuss further.
                      Review Author Icon

                      delaneynurse

                      Resident ā€¢ 2015 - 2019

                      7/2/2019

                      I have lived here for several years and love it. The hike and bike trail is so tranquil and I love walking my dog on it daily. The new office and maintenance team are amazing. They go out of there way to let me knowā€¦Ā See More >
                        Manager

                        9/24/2019

                        Fountains at Steeplechase Apartments
                        Delaney, thank you so much for your kind feedback. We are pleased to hear that you enjoy our community as much as we do! If I can help with anything please reach out to me at mchron@missionrockres.com.
                        Review Author Icon

                        lisazvandyke

                        Resident ā€¢ 2020

                        5/18/2020

                        I had recently posted a non-deserving review in haste. The entire staff sincerely cares about making this place a home for all. It really is a great property and the green belt is a huge bonus! I regret my last post...I'm going to claim coronavitus.ā€¦Ā See More >
                          Manager

                          9/24/2019

                          Fountains at Steeplechase Apartments
                          Lisa, thank you so much for the feedback! We truly appreciate the compliments to our team and we're so thankful to have you as our neighbor for another year to come. Please don't hesitate to reach out if we can improve your stay!
                          Review Author Icon

                          Sallen04

                          Resident ā€¢ 2019

                          3/6/2019

                          Shout out to our maintenance guys who are out early every morning picking up trash. No matter how cold it is they're always smiling and waiving!!! I've lived here for six months and the office staff has always been kind and very helpful. I haveā€¦Ā See More >
                            Manager

                            9/24/2019

                            Fountains at Steeplechase Apartments
                            Wow, thank you for your feedback and shout out to our maintenance team. We truly do have the best maintenance team! We are also delighted to see you are enjoying your home and look forward to having you as a resident for many years to come.
                            Review Author Icon

                            Majic1011

                            Resident ā€¢ 2018

                            11/30/2018

                            "thank you for your patience, kindness and care" I wanted to take a minute to say how impressed I was with the property management and staff and Fountain of Steeplechase . A very big thank you for all the work and energy your team putā€¦Ā See More >
                              Manager

                              11/30/2018

                              Fountains at Steeplechase Apartments
                              Majic, we are pleased to hear that your interactions with our team have been pleasant. Thank you for being our resident and thanks for the stellar feedback, you made our day! Please don't hesitate to reach out if we can improve your stay.
                              Review Author Icon

                              Tiffaney_L

                              Resident ā€¢ 2018

                              9/20/2018

                              Ive only lived here for about a month but I love it so far. The grounds are some of the cleanest that ive seen. Even before I came in to talk to the office, I toured the grounds myself and I was surprised by howā€¦Ā See More >
                                Manager

                                9/24/2018

                                Fountains at Steeplechase Apartments
                                Tiffaney, we are thrilled to hear you are enjoying your new home with us. Our goal is make sure each and every resident loves living here. If there is anything we can do for you, please don't hesitate to reach out!
                                Review Author Icon

                                alucas123

                                Resident ā€¢ 2018

                                9/16/2018

                                I've lived here for the last year. And if I would've moved out 2 months ago this would've been a 5 Star review. When I first moved here this place was great. Well kept, maintenance was prompt about repairs, staff was super friendly and theā€¦Ā See More >
                                  Manager

                                  9/22/2018

                                  Fountains at Steeplechase Apartments
                                  Aaron, thank you for bringing your concerns to our attention. I apologize you haven't had a pleasant experience at our community and I would love the opportunity to address each of your concerns with you. Please feel free to stop by the leasing office, I am here Monday-Friday 9am-6pm or by email at pm.steeplechase@missionrockres.com.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2017 - 2018

                                  9/3/2018

                                  BEWARE! Management does not care about your concerns and/or complaints. People are allowed to continuously let their dogs poop and leave it there for others to smell and step in. Maintenance will use your furniture as step stools in order to reach areas they cannotā€¦Ā See More >
                                    Manager

                                    9/6/2018

                                    Fountains at Steeplechase Apartments
                                    Thank you for taking the time to provide us with your feedback. I am sorry for the negative experience you have had. I am the new community manager here, and I would love the opportunity to discuss all the concerns you have had while living here. My goal is make sure every resident enjoys living here. Please reach out to me directly at pm.steeplechase@missionrockres.com.
                                    Review Author Icon

                                    Khanh_N

                                    Resident ā€¢ 2018

                                    6/23/2018

                                    Moved in about a month ago. Great apartment for the price and location. It's quiet and the neighbors are friendly. The front desk receptionists exert a high level of professionalism. Will probably re-sign the lease for another year.ā€¦Ā See More >
                                      Manager

                                      7/6/2018

                                      Fountains at Steeplechase Apartments
                                      Thank you so much for taking the time to leave your feedback for Fountains at Steeplechase. We really appreciate all of our residents and we are glad that you have had a good experience. If you need anything further, please contact me at pm.steeplechase@missionrockres.com.
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2017 - 2018

                                      3/16/2018

                                      Its a very friendly place, prices are fair and close to everything. The staff is really friendly and things get fixes very fast. They are very on top on spray for bugs and come to your apartment 24hrs after requested.

                                        Manager

                                        3/26/2018

                                        Fountains at Steeplechase Apartments
                                        Thank you so much for taking the time to provide your feedback for Fountains at Steeplechase. We really appreciate all of our residents and we are so glad that you love your home. If you need further assistance, please don't hesitate to reach out to our team or contact me directly at pm.steeplechase@missionrockres.com.
                                        Review Author Icon

                                        Cristin_J

                                        Resident ā€¢ 2017 - 2018

                                        3/13/2018

                                        I do not recommend anyone live here. I have had so many issues and management doesn't care. The maintenance staff doesn't actually fix thing, there is dog feces everywhere, when you ask the office staff to adress things they either ignore you or playcate andā€¦Ā See More >
                                          Manager

                                          3/20/2018

                                          Fountains at Steeplechase Apartments
                                          Thank you so much for taking the time to provide feedback about your experience at Fountains at Steeplechase. Ensuring that every person that comes through our door feels welcome and respected is critical to our mission to providing the very best in customer service. I'd appreciate the opportunity to speak with you in regards to your experience with this community and find out more about any neighbor disputes you've gone through. You and your family deserve professionalism and respect, just as much as all of our residents here at Fountains at Steeplechase. Please reach out to me directly at kcash@missionrockres.com. Karen Cash Texas Regional Manager - Mission Rock Residential
                                          Review Author Icon

                                          taragriffith3

                                          Resident ā€¢ 2014 - 2017

                                          3/16/2017

                                          I have been living here for 3 years now and I love it. The office staff is always smiling and helpful. The property is very quiet, and has everything to fit my families needs. I plan on renewing for another year. I have told everyoneā€¦Ā See More >
                                            Manager

                                            5/3/2017

                                            Fountains at Steeplechase Apartments
                                            Thank you for your feedback, Tara! We take pride in providing our residents with an enjoyable living experience at our community through our spacious apartment homes and superior customer service. I am pleased to hear your experience was just that!
                                            Review Author Icon

                                            Harpml

                                            Resident ā€¢ 2014 - 2017

                                            1/24/2017

                                            Where to begin??! This place is so horrible! I would never recommend it to my worst enemy. My family moved her 3 years ago into a third floor unit. We liked it all except for the ant infestation. The staff never seemed concerned and toldā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2016

                                              12/1/2016

                                              I have lived here since the new management took over in Feb 2016 and honestly have only had a few minor issues here and there. I mean, it's apartment life so I wasn't expecting a lot but I was actually happy with the overall experience.ā€¦Ā See More >
                                                Review Author Icon

                                                shfy70

                                                Resident ā€¢ 2014 - 2016

                                                10/13/2016

                                                I am moving out of unit before the lease ends due to vandalism, the property is supposed to give out notice to every resident after my first complaint 6 months ago, they did not do that. The only positive experience I have here is theā€¦Ā See More >
                                                  Review Author Icon

                                                  anan17

                                                  Resident ā€¢ 2015 - 2016

                                                  8/27/2016

                                                  there is shooting on the parking lot tonight at 12AM, there were about 10 rounds, and the police is searching now, they light up the red torch on the ground where they found the case of the pistol rounds, it is scary. God bless!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $20
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $20
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Brushed Nickel Finishes Available
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fireplace
                                                    • Fishing Pond
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Granite Countertops
                                                    • Outdoor Kitchen with Grilling Area
                                                    • Patio
                                                    • Pet Park and Dog Washing Station
                                                    • Pool
                                                    • Two-Inch Blinds Throughout
                                                    • Yards
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                                                    Leasing

                                                    Steeplechase Apartments offers one- and two-bedroom floor plans that are guaranteed to fit your lifestyle, needs & budget. Featured homes offer hardwood floors, tile backsplash and fireplaces that were picked with renter in mind! Discover modern living in the heart of Plano. Schedule a tour!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 136 number of votes by renters, Fountains at Steeplechase Apartments is currently rated 3 out of 5 stars.
                                                    Fountains at Steeplechase Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Fountains at Steeplechase Apartments is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Fountains at Steeplechase Apartments is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Fountains at Steeplechase Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Fountains at Steeplechase Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Fountains at Steeplechase Apartments is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $20
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $20
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Fountains at Steeplechase Apartments

                                                    March 2024

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                                                    Fountains at Steeplechase Apartments is a 685 - 1,048 sq. ft. apartment in Plano in zip code 75025. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,125 - $3,852. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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