Review History for Juan_B

Gateway Crossing


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Juan_B

Resident 2016 - 2017

12/2/2017

Terrible administration, racism included. I'm a Real Estate Agent located in this property more than 7 people including me, to me in particular I was charged for cleaning the apartment being that I ensure that a profesional cleaner that has being cleaning 17 years in vacant apartments to clean everything blinds, stove behind inside on the bottom etc the same as the refrigerator clean out in back, fans, bathrooms, floors, etc and sent photos documenting but they doesnt care being that the apartment was given to me dirty when I moved in, additional charged a painting for the apartment, being that it is their obligation to paint it, the walls were left with primer so they only painted on top, they charged me a lamp that They delivered broken and I had sent an email when I moved saying it was broken, they did more $500 in charges that ridiculous , now my clients are looking for new places to move out, this place is infested with mice, poor fair housing, dirty administrative service, disgustingly dirty hallways, bad repairs done in apartments, unjustified charges to residents, dirty common areas pool with algae. The service provided and treatment of the man in this office is the worst. without adding that they have not parking lots, and getting a space to park is a lottery, and the towing live in hunt to lift the cars and security in the past more than 9 robberies to apartments in less than 2 months. do not think about living here, I know the market and it is bad.
Manager

12/4/2017

Gateway Crossing
Juan_b, We regret to hear that you had this experience with us. We strive for 100% customer satisfaction so we are disappointed to hear that this was not the case. I'd be more than happy to rectify your concerns at your earliest convenience. Please feel free to email me directly at gatewaycrossing_mgr@cfres.com or you may call or stop by at your convenience. I look forward to hearing from you. Candice Harris Property Manager

Review 37 out of 49

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Gateway Crossing

March 2024

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