Heritage at Lakeside

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Heritage at Lakeside

5900 Baywater Drive, Plano, TX 75093
(101 Reviews)
$1,790 - $2,055/mo

Reviews

(101)

3 rating

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101 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2016 - 2017

3/20/2017

Do yourself a favor and stay far FAR away from this complex. The will charge you $700 for a carpet cleaning service after you move out on YOUR DIME. This place is shady and the leasing office is rude. If I can save one person from making the mistake I did and living here this review will be worth writing.

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    sashakp

    Resident 2015 - 2016

    10/11/2016

    STAY AWAY FROM THIS COMMUNITY. We just moved out and stayed there for only one year. They charged us over $400 for carpet replacement that was not necessary. The management is so disrespectful. They get changed like 4 times a year! If you need help for fixing something you need to wait for one week. We had black mold in our garage in whole year and they never fixed it.Look at my photo please. If you can tolerate these kind of people and have a extra money to pay them after moving out go a head and sign a lease contract.

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      BostonC

      Resident 2015 - 2016

      9/22/2016

      First and foremost...the property is so beautiful and the upkeep is magnificent. Many changes have taken place.. they are good ones. I have lived here since 2/2015 and I haven't experienced major issues. Any small issues that I have encountered, have been rectified promptly. The maintenance Billy is very kind and friendly. The office staff is friendly as well. They do seem to be pretty busy but they have always treated me and my family with kindness. The Manager seems to be taking care of things and to be honest; I would recommend this place to anyone. I took the time to write a review since all you see is the negative versus the positive changes that are taking place. No one ever takes the time to appreciate the good things and the hard work that all the staff puts in.

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        anonymous

        Resident 2014 - 2016

        6/22/2016

        I've had to deal with a lot of mold problems with all the water leaks I've had in my apartment. Manager will never help you. Expect her employees to come up with excuses for her. I have yet to see her help anyone. You can hear your neighbors every step. Beautiful from the outside but that's all.

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          anonymous

          Resident 2014 - 2015

          3/19/2016

          I moved out last October, and as of March 19, 2016, have yet to receive my security deposit refund. I have called and written JRK Properties several times in this regard. Also, my girlfriend was charged over $600 for carpet replacement, which was not necessary as she lived there for only 18 months. Within two weeks of her departure, IQ Data, a collection agency, began calling her at work to collect. She was worried about going to court, so went ahead and paid IQ Data. I suggest you google JRK Properties and IQ Data regarding complaints and litigation.

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            anonymous

            Resident 2014 - 2016

            2/21/2016

            Our family lived at this complex 1.5 years after moving from New Jersey. We loved the location, which is convenient to most everything in Plano and Frisco. Outside of rush hour you can be in downtown Dallas and DFW airport in 30 minutes. A downside is that office management has had frequent turnover in our time there which made it difficult for the folks at the office to be fully aware of property issues and any ongoing resident concerns. A point that should be stressed is the excellent service by maintenance. The maintenance effort, which is lead by Brian, always exceeds expectations. Whether it was the A/C unit needing attention or a plumbing issue, Brian would respond, be professional and resolve the issue even when it was late and on weekends. Overall our experience there was positive and the neighborhood is quiet and relaxing. The town home setup is comfortable and the design and distribution of the units are among the nicest we found in the area.

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              Kisa1978

              Resident 2016

              2/20/2016

              I like this apartment complex and I'm very pleased with the maintenance guy Brian. I had a major leak right before the new year and he came in the middle of the night to help me. I wish this complex had more guys like Brian!

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                laprincesa882

                Resident 2014 - 2016

                2/17/2016

                My family and I have been quite happy living here. We have lived here for almost 2 years and will not move until we buy a house. The office staff is friendly and the maintenance is great!! My work orders have always been completed promptly and efficiently. Five stars!!

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                  anonymous

                  Resident 2015 - 2016

                  2/17/2016

                  I am moving this month to another property. This is a horrible management team! I have seen 3 different managers in the last 12 months. I have water damage and mold throughout my apt. I constantly complain to no avail. Every time I get the same sob story from the new management. The only upside to living here if there is one would be Beian the maintenance specialist. He is the most caring employee here. He has been on scene in the middle of the night and Sunday's to hell tenants. He head a passion for what he does. Too bad Brian isn't managing this property. I found a nicer property with more amenities for $500 less! Imagine that. They he the nerve to want to raise my rent $180 for renewal. Unreal. Beware of this property.

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                    Vijay Rastogi

                    Resident 2013 - 2015

                    11/4/2015

                    I moved to this apartment complex almost 2 years ago and I love it!! The apartment is a spacious town home which is apparently very rare to find in Dallas. The staff have been so extremely helpful and pleasant to deal with. Micheal,Ana,Brian and Jose have been extremely helpful and nice about it. we are pleased and have only great things to say about this property and the management team and I strongly recommend this town home complex to future residents. Every complex experiences difficulties time to time and so does this complex,regardless of that we are very happy and would be extending our stay here. Keep up the great work. Vijay Rastogi

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                      groma

                      Resident 2014 - 2015

                      10/9/2015

                      BEWARE!! DO NOT MOVE HERE!! We did not check the reviews prior to moving in, but it is horrible. The management staff changed 4 times during the time we lived here--this should tell you how horrible the company and uncaring the staff is. They will care only until you move in. They just want you to sign the lease and then you're at their mercy. The outward appearance looks fine, but it is very poorly constructed. Everything they do is for appearance only!! They will not fix anything and the maintenance staff changes as frequently as the management staff. They also sent us a bogus bill for damages and sent it to collection and then reported it on our credit report. All without a care as to what is right. DO NOT LET YOURSELF THINK IT IS OK BECAUSE OF THE LOCATION OR THE APPEARANCE!! YOU WILL HATE YOURSELF FOR MOVING INTO SUCH AN EXPENSIVE PLACE THAT IS NOT WORTH IT. The floor plans look inviting, but the construction is so bad it is not worth it. YOU WILL REGRET EVERY MOVING IN HERE!!!!! STAY AWAY!!!!!!

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                        anonymous

                        Resident 2014 - 2015

                        6/3/2015

                        If you do not want to get stuck. Do not move here. I never received a lease renewal notice and hence I was a few days late in giving my notice. They charged me rent for the remaining days even though I moved out upon my lease expiration (I paid that in full since I wanted a clean break). 25 days later, they also sent a bill of ~$800 dollars after I moved out with made up charges for damages. I guess their policy is to redecorate the apartment you vacate at your expense. I was told that they will raise the rent $200 after lease expiration which was why we decided to move. New Management is fishy and incompetent and Maintenance is horrible. Had my AC broke 6 times during 1 year. It was only me and my wife (No pets, no children) and they are claiming all these made-up charges. Cover your back. Its a shame but Take pictures when you move in and take pictures when you move out (like I did) so you could defend against any made-up charges.

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                          lemonade007

                          Resident 2014 - 2015

                          4/2/2015

                          WARNING!!!! DO NOT MOVE HERE!!! THE MANAGEMENT (if that is even what you call it) IS HORRIBLE. NO ONE EVER ANSWERS THE OFFICE PHONE. NO ONE FROM CORPORATE WILL RETURN YOUR PHONE CALLS. NO ONE WILL EVER REPAIR ANYTHING IN YOUR APARTMENT. THEY DO NOT CARE ABOUT THE RESIDENTS AT ALL. THIS IS THE WORST MANAGED PROPERTY I HAVE EVER SEEN - AND I AM IN THE PROPERTY MANAGEMENT INDUSTRY.

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                            parisareyhanian

                            Resident 2014 - 2015

                            2/4/2015

                            I moved from Los Angeles to this apartment complex six months ago and I love it!! The apartment is a spacious town home which is apparently very rare to find in Dallas and extremely affordable. The ladies (Lori and Sierra) have been so extremely helpful and pleasant to deal with. Every time I have an issue being maintenance or even to print out a document using their computers they have been so extremely helpful and nice about it. I have only great things to say about this property and the management team and I strongly recommend this town home complex to future residents. :)

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                              edwake

                              Resident 2011 - 2014

                              8/27/2014

                              I lived there from June 2011 to June 2014. Never missed a Rental Payment. Never Late. Gave Manager 70 day move out notice letter. And New address moving out of State.. Every lease detail I followed. Moved out June 25,2014 per lease I was to get a Letter Detailing Deposit Refund within 30 Days. Manager came to Apt and did walk through. Stated looked fine, could not see any reason to not give full refund. NEVER HAPPENED. It's August 27th,2014. No letter or refund. They lie, and say letter keeps getting returned. With check in it. Don't move in here.

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                                CollinCounty12

                                prospectiveVisited 2014

                                2/14/2014

                                I'm dying to know what makes this complex charge $300 - $500 more per apartment then the rest of the apartments in the area.

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                                  anonymous

                                  Resident 2010 - 2013

                                  11/1/2013

                                  We have lived here for almost 3 years and have gone thru numerous managers. Angie is the worst manager ever, she never follows thru with what she says. I have never seen her smile and she is totally unreliable, while she is here the community will only go down hill

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                                    anonymous

                                    Resident 2013

                                    10/9/2013

                                    ZERO parking, management doesnt respond to maintenance requests until fourth or fifth time, exteriors are filthy with bugs, spiders, ugh.. and when I asked to see the model, was told they didnt have one, when in fact the managers lover is LIVING in it!! since we see his POS car taking up spaces that are PAID for by the residents!

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                                      anonymous

                                      Resident 2013

                                      4/1/2013

                                      Just moved in and love it. The management staff are wonderful. Yes there are some issues but the positives out way the negatives. Pros:Lots of Space, Quite, Great floor plan, Tandem 2 car garage, lots of windows with sunshine. O' and I forgot to mention we can hear the birds chirping. Something we didn't have we lived off of a busy highway Cons: Parking can be a problem. 2 front parking spots for 4 apartments. But if you park in your garage, that isn't a problem. The cabinets are showing there age as the coatings are peeling off. The appliances are all white, which are not in style and should be updated to more modern one. So far, this has been a great place to live. We are looking forward to making this our home for many years.

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                                        elizabethpatterson

                                        Resident 2011 - 2013

                                        3/12/2013

                                        We have lived here for almost 3 years. We just love it. Our apartment is HUGE, we like to entertain a lot, it's great. Our friends like to vist us, especially in the summertime. Everyone in the office has been very helpful and friendly. We would recommend Herigate at Lakeside to anyone.

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                                          anonymous

                                          Resident 2011 - 2013

                                          2/25/2013

                                          I have lived in 2 units on this property & have enjoyed both. Last spring I upgraded to a larger unit & love it! The location is wonderful; neighbors are friendly/nice, precious dogs for my dogs to interact with, & tons of storage w/tandem garage. It is also very private and quiet here, & that's important to me, especially when I rely on quality sleep. Whenever I have a maintenance issue, it is taken seriously and addressed promptly with a helpful attitude. The office staff seems to work like a true "team" who has the resident's best interest in mind. I hope to continue calling Heritage at Lakeside my home!

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                                            anonymous

                                            Resident 2011 - 2013

                                            2/8/2013

                                            In two years, we are on the fifth manager. This turnover has been annoying, but the first four were pleasant and tenant oriented. The current manager is totally owner oriented for current tenants regardless of how he may present himself to prospects. The facilities are older than their years due to original construction standards and design, as well as, broken versus preventative maintenance to equipment. Add in poorly maintained exercise facilities, low efficiency appliances, poorly insulated, no recycle, no grounds' security system, and limited guest parking for the list. The ample storage here is charged as part of the living space. Current rental rates per foot only compare to higher-end facilities which these are not. This facility appears to be only revenue based versus investment based for the owner. May have left out something, but will find out during exit and report again.

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                                              maxwell724

                                              prospectiveVisited 2013

                                              1/11/2013

                                              That little enclosed neighborhood is so quaint and chic. I love it! But, I just found out from a tenant who just moved out that they are swindlers when it comes to move out fees. She did a full walk thru before moving out and received a clean bill that place was in tact. She called in to inquire about her deposit refund and was told that she would only recieve a 1/4 of her deposit...REALLY? After she did a walk through and was told the apartment was nice? Just like my current residence Chapel Hill in Lewisville, I would suggest you move to either places. Plus the rent is a little to high (Heritage at Lakeside) being that the apartments are quite dated.

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                                                anonymous

                                                prospectiveVisited 2009 - 2012

                                                9/26/2013

                                                I don't live here anymore, (thank god) and I still have to deal with the useless staff. Angie (the manager) is rude and disrespectful ... I just don't understand why do this complex always has the dumbest people working for them. So sad, cause it really was a nice place, as long as you didn't have to deal with the staff.

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                                                  anonymous

                                                  Resident 2012

                                                  8/10/2012

                                                  My husband and I are enjoying living in our new apartment at Heritage at Lakeside. The staff is very friendly, helpful, and professional. Brandy, Jorge, and Brian do an amazing job! It is a quiet complex, and the grounds are kept beautiful.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Belton

                                                    1 Bed, 1 Bath | 985 sq. ft.

                                                    $1,790 - $2,055

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Amistad

                                                    1 Bed, 1 Bath | 943 sq. ft.

                                                    $1,790 - $2,055

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Coleman

                                                    1 Bed, 1 Bath | 1,032 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

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                                                    Features & Amenities

                                                    Laundry
                                                    • Additional Storage
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 48-Hour Maintenance Guarantee
                                                    • Breakfast Nooks
                                                    • Built-in Desks
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Convenient to Best Friends Park
                                                    • Fitness Center
                                                    • Game Room with Billiards Table
                                                    • Gourmet Kitchen with Granite Countertops
                                                    • Neighborhood Environment
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Split Level Floor Plans
                                                    • Stainless Steel Appliances
                                                    • Tile Entry Way
                                                    • Walk In Closets
                                                    • Walk In Showers & Garden Tubs
                                                    • Wine Room
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Nestled in beautiful Plano, Texas, you'll discover a unique apartment community at Heritage at Lakeside. Offering one, two, three and four bedroom apartment homes with townhome style floor plans, you will be able to enjoy an open and spacious design. Cozy up to your wood-burning fireplace, enjoy your designer color scheme or just relax on your private patio or balcony. At Heritage at Lakeside apartments, you'll find easy access to the Dallas North Tollway, 121, and George Bush, making any commute in the Dallas/Fort Worth Metroplex a breeze. Call or visit today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday - Friday: 09:00 AM - 07:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    JRK Property Holdings

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    JRK Property Holdings
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    4 Beds, 3 Baths

                                                    Check Availability

                                                    Heritage at Lakeside

                                                    July 2024

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                                                    Heritage at Lakeside is a 943 - 2,330 sq. ft. apartment in Plano in zip code 75093. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $1,790 - $2,055. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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