Heritage at Lakeside

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Heritage at Lakeside

5900 Baywater Drive, Plano, TX 75093
(101 Reviews)
$1,790 - $2,055/mo

Heritage at Lakeside Reviews

(101)

3 rating

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101 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2006

7/31/2006

Tear these apartments down and start over!

How many management companies will there be before they realize how harzardous these apartments are to you and your pets. Our pets developed respiratory infections that they never had until we moved here and they will have forever. Our vet said they have been exposed to the mold! How can Plano let these apartments go on renting.How can management companies turn the other way? It is disgusting!! It doesnt matter who the management company is now, it will always be the same horrible apartments until they are torn down. Ask any resident you see in the parking lot and they will tell you the same story.

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    anonymous

    Resident 2006

    7/20/2006

    New Management

    MBS is no longer managing this property. It is now managed by Greystar and they are doing a fabulous job. Very friendly and all of my requests have been handled in a timely manner. They even call me at work to verify that my work order was completed. I love it here and plan to be here until I buy a house. Great floor plans, garages, and closet space.

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      anonymous

      Resident 2004 - 2006

      6/15/2006

      Now called Heritage at Lakeside

      Avoid this property. MBS "Management" has taken over. Just Google "MBS Apartment" and see for yourself. Nothing gets done. One year without pool furniture. 3 months to repair serious leak problem behind building. I am told staff and vendors are not paid timely, if at all. Went from 97% occupancy to estimated 50% in less than one year. Used to be a nice place to live with nice employees. Completely changed. All better tenants have moved out.

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        anonymous

        Resident 2002 - 2005

        1/23/2006

        Reality about Echelon

        The reality is that every onsite staff takes the blame for poor construction and/or poor upper management. When you find a staff that is in perfect harmony, that means two things are going right. First and foremost a happy onsite staff indicates a low stress level and that is created by how manageable a property truly is. If it is built bad by no fault of the staff, the residents are going to lose their minds on who??? that's right, the staff. The staff takes all the blame and all the abuse created by the bad construction. Secondly, if the executive management does nothing to support the staff and instead blames them for not making "every" resident happy, yep, no harmony. It is impossible fake how bad it really is to work there all the while to be yelled at every day all day long when you go to work. How much fun do you really think the staff is having? Does the consumer/resident realize that the staff is merely in a difficult position. The staff is aware of the construction issues but unless they want to lose their income, health benefits, reputation in the industry, and their home while… See More>
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          anonymous

          Resident 2004 - 2005

          11/23/2005

          1 year tenant

          This is a great place, management is very open and helpful, property is taken care of nicely, I love the great location where I live. I would recommend this property to any potential tenants?

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            anonymous

            Resident 2003 - 2004

            7/6/2005

            First 3 weeks...

            When we first looked at the complex we thought how nice it looked. We liked the fact that it looked like a community more than every other apartment complex. We were set to move into this apartment but, unbeknownst to us at the time we signed the lease, large dogs had occupied the apartment previously. The apartment was so ravaged we couldn't even move in on the move-in date set by management. Instead management put us in a smaller "temporary" apartment until they could replace ALL of the walls the dogs used as their own personal tree. We were in the "temporary" apartment for 3 weeks, when originally promised only two, and came home from work to find no electricity. Mind you this was in mid August with no air conditioning in Texas! Management had not taken care of the bill, thus we had to stay in another temporary apartment until the electricity could be turned on. All of this was just in the first 3 weeks....and could have been avoided if by management. Also watch your cars...thank God for my security system or I wouldn't have one right now. … See More>
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              anonymous

              Resident 2003 - 2005

              6/26/2005

              Problems with Echelon and the Owners

              This property was built without any water sealant and was a leaking sivv and HAS, not HAD, Yes, has mold throughout every single apartment in the community. The management dealt with the reconstruction and damage to the residents personal items professionally and as good as could be expected. However, all residents with problems with allergies and/or breathing problems should absolutely be warned before moving here or you will be sick. The mold is EVERYWHERE! It's in the walls, ceilings, a/c ducting, patios, garages, and storage rooms. They all act like it's not there and regularly cover up the evidence with bleach. I watched them do it. The staff is treated like ---- for not being able to lie good enough for upper managements satifaction. It's a sin and I felt sorry for the staff before I moved out. I would caution anyone ever wanting to live in that mold ridden place. AND, they will defend themselves by saying the problem is fixed...it is by no means fixed.

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                anonymous

                Resident 2005

                6/3/2005

                We enjoy Lakeside!

                We really enjoy lakeside, the area and the staff. Keep up the good work.

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                  Txgolfer

                  Resident 2005

                  5/23/2005

                  We just want to compliment the staff

                  My family and I have lived here a few months and we love it. Everyting is taken care very quickly and we love our neighbors. We just wanted to give a thumbs up to the Echelon Staff. They are great.<br><br>

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                    anonymous

                    Resident 2004 - 2005

                    5/22/2005

                    What a joke! You call this a home. Ha Ha Ha!

                    Only if you are blind and deaf will you want to live here. You can hear your neigbor's TV, taking on the phone, peeing in the toilet, having sex, fighting and so on. When it rains your garage will leak and ruin everything you have in there. And noone in the office will tell you these things up front. Ask around before you sign.This is the worst place in Plano. It looks pretty but whoever the owners are, they know nothing about managing apartments. Save your money go elsewhere!

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                      planotec

                      Resident 2005

                      4/26/2005

                      Things are changing already

                      I have lived here for several years. I love this community but the previous manager was something to be desired. I recently went in to talk to the office and found almost the entire staff changed. I was very happy that someone finally made a change. The new manager seems very nice and is much more friendly and upbeat. It's like a black cloud has been lifted.

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                        anonymous

                        Resident 2003 - 2005

                        4/19/2005

                        Great management

                        I loved my neighbors and my apartment. It was the first time i actually felt like i was apart of a real community. I am not impressed with the upper management of Echelon but have had a great experience with all the girls in the office, including the maintenance. I am shocked to hear the bad reviews and think that the management office does a great job with taking care of my community.

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                          anonymous

                          Resident 2004 - 2005

                          3/16/2005

                          Please do not move here - you will regret it.

                          My husband and I lived here for roughly six months, and we had nothing but problems. When we moved in, we had three major bug infestations, roof leak, doors that would not shut, windows that would not open, and the apartment was filthy! When we reported this to the manager, we were told "Well, there is nothing we can do." We had hornets flying in through sealed windows!<br><br>The manager, Donna Nichols, is absolutely horrible. She does not handle tenant issues and places all blame for problems on the tenant. Our roof leaked for three months straight, and she did nothing about it. One of our neighbors was a heavy smoker, and the cigarette smoke seeped into our apartment. Our furniture and clothes reeked of cigarette smoke. <br><br>We moved into another community, but Echelon started preparing it for another tenant while we still had the keys and were paying rent. They did not get our permission and they were using our utilities! <br><br>Please think twice about moving here - the property looks nice but the aparments were poorly contructed. You will regret it. The manager is rude, arrogant, and could care… See More>
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                            anonymous

                            Resident 2000 - 2002

                            3/1/2005

                            Dishonest, Unethical, and Rude Management

                            I lived at this complex for a couple of years after the property was built and was one of its first residents. The first two managers were wonderful, but they moved on. They were very courteous, and any maintenance issues were dealt with quickly, effectively, and in a friendly manner. The new manager, Donna Nikkel, was 180 degrees in comparison. Upon move out, she found "damages" to the property, which were normal wear and tear for someone who had lived in the apartment for a long period of time. The apartment was built rather cheaply. The carpet should have been replaced for the new resident since I had lived in it for a few years, and the walls should have been repainted for the new resident, but she charged me for carpet and paint. There was no damage to the carpet and no stains or holes in the walls. This was her way of making money. She pulled the same thing on me that she pulled on the other reviewer - had the collection agency threaten to damage my credit. I have lived in several apartment complexes over the years… See More>
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                              anonymous

                              Resident 2004

                              5/6/2004

                              What A Dump!

                              Echelon's management team has to be seen, and heard to be believed. It is true that the apartments have scorpions, but at least I have the right to kill them. Too bad there isn't a can of "Property Management Raid" for these obnoxious, self-centered, arrogant people in the leasing office. In all of my 57 years, I have never been spoken to, or treated so rudely. This community is beautiful to look at, but boy do these folks need some manners. <br>I have met drugged out homeless people with more class.

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                                anonymous

                                Resident 2003 - 2004

                                4/22/2004

                                ABSOLUTELY FABULOUS!

                                I have lived at Echelon at Lakeside for half a year and have enjoyed it from day one. The management couldn´t have been more welcoming to me. One of them even helped me with finding a job close by. Every morning before I go to work, I stop in to say goodmorning and grab a cup of coffee, and they only help my morning be that much more pleasent. <br><br> <br><br>Maintanence issues are always fixed promptly and correctly; not only that, but by two really lovely, very helpful gentlemen. <br><br> <br><br>I have lived in many different places and this is by far the best experience I have had as far as apartments go. <br><br> <br><br>To all those nasty people who have bad things to say about the management and Echelon in general, I say they´re just miserable themselves, and looking for someone to take out their frustrations on. <br><br> <br><br>I would supremely recommend Echelon at Lakeside to any newcomers. Fabulous people, fabulous apartments..........ABSOLUTELY FABULOUS!

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                                  anonymous

                                  Resident 2003 - 2004

                                  4/18/2004

                                  Worst management in History!

                                  Rude, rude, rude. That says it all. The management is dishonest, and insulting. I don´t believe the positive reviews about this community. Everyone that I know from Echelon has either moved, or is planning on doing so just as soon as their lease is up.

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                                    anonymous

                                    Resident 2004

                                    4/18/2004

                                    Welcome to The Slums

                                    Moved into this place to smiles, and promises. Thus far I have been treated like a criminal. The management is crass, ill-mannered, and insulting to residents, and co-workers alike. Although the property is beautiful on the exterior, the management company makes this place feel like a slum. I will not renew my lease, and I am glad to be getting out of this community. I advise anyone considering this place to look elsewhere.

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                                      anonymous

                                      Resident 2003 - 2004

                                      4/7/2004

                                      no problems here

                                      I have lived here for a year now and hate to move. I love my apartment, my maintenance issues are always taking care of on the day I call them in. The office staff is the best staff I have come in contact with. I have been looking around for a new apartment and the other staff members out there just don´t care(because I can´t afford to live here anymore.) The only thing I don´t like about living here is all the kids and how loud they are and the barking dogs on every side of my apartment. Other than that I would not move from my apartment.

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                                        anonymous

                                        Resident 2001 - 2004

                                        4/5/2004

                                        NOT WORTH THE RENT

                                        This place is horrible. I lived there for 3 years, there was constant staff turnover, and they actually reported me to all 3 credit bureaus for failure to pay a $30 balance after I had left. I never paid it because they charged me $1,000/mo. for rent, and I felt that was more than enough for them to recover $30. That, combined with the fact that it really wasn't a good place to live, makes me burn with rage...

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                                          elsrenter

                                          Resident 2003 - 2004

                                          1/26/2004

                                          Surprized at My Apartments Reveiws!

                                          I have lived at Echelon since March 2003 and can honestly say it is by far the nicest apartment I have ever lived at. I move around often because of my job and came upon this website while planning to relocate once again. I guess I am just surprized because I have had such a different experience here. During the summer last year, the construction that was going on was primarily finishing what was not completed after they built. I was fully informed of this when I leased. I made the choice to move in anyway when they told me it would be done in the fall. Although it was a pain at times, it ended just like they said it would. As for bugs the only thing I have seen, besides an occasional spider, are black crickets. I have a little boy that loves it here because there are lots of other kids to play with. I would recommend the Echelon to anyone looking for a new apartment!

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                                            anonymous

                                            Resident 2004

                                            1/11/2004

                                            I lived at Echelon for 12 months. I expected more from the most expensive apartments in Plano. These apartments were built poorly, and then refurbished by Echelon after the scorpions took over the place. The buildings are sub-par. I could see the outside sun light under my door. There was actually a draft near the front, and patio doors. The pool was closed for two weeks because of vandalism. On the upside, these apartments are located far enough away from Plano´s bad areas to be safe, but close enough that I could get to the medical center in under 15 minutes. It should be noted that the grounds are kept in impeccable condition. It really does look like a post card. It´s also true that the management is always rude-almost to the point of being comical. Anyway...my chief complaint is that the office charged me a small fortune in damages upon move-out. Considering that I am a physician in a 100 hour/week program, and that I was hardly ever home, much less damaging the property, I was shocked at this rather transparent attempt to blackmail my credit report in order for Echelon to raise it´s bottom line. I wrote letters… See More>
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                                              anonymous

                                              Resident 2004

                                              1/4/2004

                                              Very intelluctually dishonest

                                              Called them on 24 December 2003 @ 10:00AM CST to discuss property availability – their voice message greeting said they would be working on this holiday eve through 5:00PM. Left my name and number, expressing that I wanted to be contacted that day – but didn’t hear anything back! Judging by the other negative feedbacks left on this board, I would have to agree that they elevate the customer, or in this case potential customer (me) at the lowest level/and or don´t give their customers the highest priority like they should in such an expensive apartment complex. It’s probably due to the fact that they consider this an expensive “high-end” facility, therefore this stuck-up type of mentality seems to be pervasive... <br> <br>There are plenty of other top notch apartments in Dallas and Plano that I´ve found so far to be more accommodating (and nicer). Don´t waste your time here!

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                                                anonymous

                                                Resident 2001 - 2003

                                                12/27/2003

                                                Echelon is OK with me.

                                                We have lived here for 2 1/2 years. It is a unique and beautiful complex. It´s not perfect but I have found management and staff to be very accomodating to us. The on-site maintenance personnel are very friendly and helpful. We lived through the reconstruction and it was a pain, but we lived through it. The original construction company did not put any flashing around the windows , balconies or garage walls. That was the reason all the recent construction was going on. My garage no longer has leaks. There are lots of kids playing in the driveways, which is ´not allowed´, but it´s up to the parents to stop them. There has been at least three differnt managers since we have been there, but that´s the way most apartment complexes are. High turnover. <br>We are completely satisfied. We have high standards, but reasonable expectations. <br>

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                                                  anonymous

                                                  Resident 2002 - 2003

                                                  11/17/2003

                                                  Most Beautiful Property in Plano

                                                  I used to live there and can say that every property has its issues. However, they are beautiful and as close to living in a "home" as apartments get. <br>I´ve always said that you can´t please all the people all the time and I was always pleased with the staff and my home there. <br>Besides, negativity spreads like a disease and I say, let there be less of it! <br> <br>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Belton

                                                    1 Bed, 1 Bath | 985 sq. ft.

                                                    $1,790 - $2,055

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Amistad

                                                    1 Bed, 1 Bath | 943 sq. ft.

                                                    $1,790 - $2,055

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Coleman

                                                    1 Bed, 1 Bath | 1,032 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Additional Storage
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 48-Hour Maintenance Guarantee
                                                    • Breakfast Nooks
                                                    • Built-in Desks
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Convenient to Best Friends Park
                                                    • Fitness Center
                                                    • Game Room with Billiards Table
                                                    • Gourmet Kitchen with Granite Countertops
                                                    • Neighborhood Environment
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Split Level Floor Plans
                                                    • Stainless Steel Appliances
                                                    • Tile Entry Way
                                                    • Walk In Closets
                                                    • Walk In Showers & Garden Tubs
                                                    • Wine Room
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Nestled in beautiful Plano, Texas, you'll discover a unique apartment community at Heritage at Lakeside. Offering one, two, three and four bedroom apartment homes with townhome style floor plans, you will be able to enjoy an open and spacious design. Cozy up to your wood-burning fireplace, enjoy your designer color scheme or just relax on your private patio or balcony. At Heritage at Lakeside apartments, you'll find easy access to the Dallas North Tollway, 121, and George Bush, making any commute in the Dallas/Fort Worth Metroplex a breeze. Call or visit today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday - Friday: 09:00 AM - 07:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    JRK Property Holdings

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    JRK Property Holdings
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    4 Beds, 3 Baths

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                                                    Heritage at Lakeside

                                                    June 2024

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                                                    Heritage at Lakeside is a 943 - 2,330 sq. ft. apartment in Plano in zip code 75093. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $1,790 - $2,055. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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