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Heritage at Lakeside


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anonymous

prospectiveVisited 2018

7/30/2018

If you plan to live here make sure to have a plan "B" ready! We were getting ready to put our house on the market so we reserved a one bedroom apartment with a 2 car garage w/ storage at Heritage at Lakeside, 2 months in advance of our July move in date on a Sunday. The apartment we reserved was to be completely remodeled, and we were told in May (when we reserved it) that it would be finished and available after July 9th. We set the move in date for July 15th, and late Friday afternoon before our Sunday move in date, they finally informed us our apartment would NOT be ready until later that next week. No calls leading up to that, no updates as to progress. TOTAL shock to us to walk in less than 48 hours before the movers came to be told "too bad - your apartment is not ready" They offered to give us a 2 BR unit available immediately for an additional $500 per month, but if we took it, we would have to keep it (the original apartment would not then be an option for us). As a result, we were forced to scramble and find another apartment elsewhere, as the 2 BR option would not work for us - not at all what we needed! Good thing we found something else, the apartment we reserved at Heritage at Lakeside.... well, it was not ready until almost 2 weeks later, and when it was, the brand new floors were scratched, presumably by the workers that installed the granite. So far they have not offered to refund our money we put down, not sure they will pay for the electricity we had to have hooked up for the move and what they used for that day. But thank you Heritage at Lakeside, we do have to admit our apartment complex "Plan B" where we live now is a truly a blessing in every possible way! Management that truly cares and responds, 30 days to try out the apartment, out of this world maintenance, better price, better layout, better location, better pool, garage, w/ storage, no HOA dues, no traffic going to work and we don't have to climb 2 flights of insane stairs. Our current apartment complex may not have a wine room or game room, but we found out those were closed anyway after work hours at Heritage at Lakeside.

    Review 19 out of 101

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    Heritage at Lakeside

    June 2024

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