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Highwood Apartments

2401 Ohio Dr, Plano, TX 75093
2401 Ohio Dr, Plano, TX 75093

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Highwood Apartments

2401 Ohio Dr

Plano, TX 75093

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (208 Reviews)

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 Property's Favorite
Verified Resident 788619 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2020
The staff are attentive to your request. Office staff are helpful and approachable. The community is quiet and well kept. The apartment is located close to shopping, dinning and parks. Overall I'm happy with this community and would recommend it.  See More
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Highwood Apartments Manager

07/13/2020

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

 Verified Resident 788619vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2020
The staff are attentive to your request. Office staff are helpful and approachable. The community is quiet and well kept. The apartment is located close to shopping, dinning and parks. Overall I'm happy with this community and would recommend it. See More
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Highwood Apartments Manager

07/13/2020

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

 Verified Resident 786897vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/03/2020
Friendly staff and convenient location. The community is older however kept up very well. Layout of apartment is nice as each bedroom are on opposite sides of apartment. Patio area to sit outside is nice See More
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Highwood Apartments Manager

07/13/2020

We are so happy to read such a great review about Highwood and our staff! Feel free to reach out to us if you need anything. Have a wonderful day.

 Verified Resident 439308vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/29/2020
Highwood has been a great community. I like my neighbors and they're friendly. The management is easy to work with and even though the property is older, maintenance is fast and efficient. I have been here almost 3 years and don't plan on leaving. See More
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Highwood Apartments Manager

07/02/2020

Thank you so much for your positive comments about Highwood! We truly appreciate your feedback!

 Verified Resident 784575vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/27/2020
El ambiente en general es muy tranquilo y seguro. El personal de mantenimiento siempre est? disponible para solucionar los problemas. Nunca fallan los servicios b?sicos como agua y electricidad. El transporte p?blico es acces6. Muy buenos colegios en la zona y excelente ubicacion y buenas vias… See More
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Highwood Apartments Manager

07/09/2020

Hola, gracias por tu amable comentario; ¡nos complace transmitir sus comentarios al equipo aquí en Highwood! No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso!

 Verified Resident 279619vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2020
The management is generally very friendly and respectful They know me by name They are responsive I have been here 4 + years and I appreciate the community and up keep I rercommend this place to others Good luck See More
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Highwood Apartments Manager

07/23/2020

Thank you for your kind review and recommendation; we are happy to pass along your comments to the team here at Highwood! Feel free to reach out to us if you need anything. Have a wonderful day.

 Verified Resident 681522vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2020
A well maintained, quiet apartment community that is convenient to most places I use. The most annoying thing is having to come up with 200 characters for filling in a blank that should be optional. As this survey should indicate in other places, I am satisfied… See More
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Highwood Apartments Manager

06/18/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at Highwood!

 Verified Resident 777380vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2020
Quiet, Family Oriented, Feeling of safety and comfort. The grounds are always maintained and kept clean. Maintenance is fast I responding to your maintenance requests. Management staff is always helpful. See More
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Highwood Apartments Manager

06/15/2020

Thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

 Verified Resident 664612vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/11/2020
Gorgeous Apartments with a Prestigious Location! A stylish blend of contemporary living with a touch of Mediterranean architecture and natural beauty situated near the Park and Preston intersection in Plano. Located in Plano ISD and zoned to Hightower Elementary, with convenient access to downtown Dallas, Addison,… See More
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Highwood Apartments Manager

03/12/2020

Thank you for taking the time to leave a review!

 Verified Resident 762545vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2020
The staff are curteous and handle my husband's bipolar behavior (he is grumpy and rude when he is going through a change in an established routine, such as a move) with respectful tolerance. Having lived at the community for 14 months in apartment 1311, I was… See More
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Highwood Apartments Manager

02/22/2020

Thank you for taking the time to leave a review!

 Verified Resident 762527vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2020
We have enjoyed it thus far. It's a small, tight knit community that is safe and affordable in a of town. A little unknown gem IMHO... We were lucky our family found a spot here when we needed to stay in the school district after.a short… See More
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Highwood Apartments Manager

02/11/2020

Thank you so much for your positive comments about Highwood!

 Verified Resident 763042vrp 2015 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/27/2020
it's a nice property with a nice staff. not too loud, mostly families, the main noise are kids playing outside or excited doggies. well maintained. great location and walkable to many restaurants, shopping, park, library, 7-11 and Studio Movie Grill See More
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Highwood Apartments Manager

01/28/2020

Thank you for taking the time to leave a review!

  Previous Review
· 11/08/2019
 Verified Resident 288015vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2019
This is an older complex but the office and maintenance staff are wonderful. The ac needs to be upgraded and they are fixing up the area so I recommend this complex. The staff responds to requests very quickly. See More
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Highwood Apartments Manager

11/19/2019

Hi there, thank you for your positive review! We are so glad you appreciate our friendly and hardworking team. We appreciate your feedback regarding the AC, which helps us pinpoint an area that could use improvement. We love to make our residents happy, so please reach out if there is anything we can do for you!

 Verified Resident 607716vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2019
Overall, I have been very pleased with this apartment complex. I like the size of the complex- not too big, not too small. The location is perfect for me. The apartments are bit on the older side which leads to some minor issues. My biggest issue… See More
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Highwood Apartments Manager

02/26/2019

Welcome to our community! It's encouraging to hear that you enjoy so many aspects of your home here with us. It can be difficult to monitor noise due to shared walls, but we'd be glad to discuss the disturbances that have bothered you in more detail. Please call us at 866-620-1130 or visit the leasing office if there's more you'd like to share. Thank you!

 Verified Resident 706538vrp 2010 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2019
They have the nicest office management team I've ever come across as a renter..................................................... See More
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Highwood Apartments Manager

10/17/2019

We are flattered by your wonderful compliments of our management team. Thank you for taking the time to share your great experience. We appreciate you!

 Verified Resident 700638vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/28/2019
I have lived at this complex before and never had any problems. The management team here has always been helpful. If an issue ever came up, such as plumbing, or climate control, it has always been rectified very quickly and efficiently. This is very much appreciated.… See More
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Highwood Apartments Manager

10/02/2019

We appreciate your wonderful review as a former resident. Thank you for letting us know how satisfied you were with our community and our team's attentive service.

 Verified Resident 320994vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2019
The property has good things about it but the yards are not well kept , for example the entire area behind my building is straight up dirt and mud when wet from sprinklers or rain. There should also be more pet waste bag posts available throughout… See More
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Highwood Apartments Manager

09/18/2017

Thank you for taking the time to provide your feedback on the team here at Highwood. We are constantly looking for ways to improve our customer service skills, so feedback like this helps. We strive to provide the best possible customer service to everyone, including potential and current residents. Please contact us in the leasing office to further discuss your management concerns.

 Verified Resident 668986vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/24/2019
This is a nice quiet community with helpful staff. My questions are answered quickly and maintenance requests are handled promptly and efficiently. I love living here and recommend it to anyone looking for a great family environmental. See More
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Highwood Apartments Manager

07/29/2019

Your recommendation is the highest compliment we could ask for! Thank you for your amazing rating of our community and staff. If there is ever anything we can assist you with, please don't hesitate to let us know.

 Verified Resident 668521vrp 2012 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/23/2019
The service here just keeps going down as each year passes. There are no longer any amenities to living here. The quality of people moving in here is beginning to turn what was a great place to live into a ------. See More
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Highwood Apartments Manager

07/26/2019

We're really disappointed to learn you feel this way. We strive to provide exceptional service, amenities, and value to our residents at all times, but your feedback suggests that there may be room for improvement in terms of our quality. Your comfort and satisfaction are priorities for us, so please call our resident care line at 866-620-1130 -- we'll gather additional insight to pass onto the appropriate team members for follow-up. Thank you.

 Verified Resident 665981vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2019
Great community. Friendly staff. Quick turnaround in maintenance work orders. Excellent atmosphere. All shops are very nearby. Colorful flowers, trees, calm and well maintained apartment roads and sorroundings See More
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Highwood Apartments Manager

07/22/2019

Thanks for reviewing! Your satisfaction is our top priority, so it's very encouraging to read your words of praise for our team and community at Highwood.

 Verified Resident 664154vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2019
Love seeing dogs of all breeds and sizes. Enjoy having green spaces available to walk our dogs. Neighbors seem friendly. Overall seems like a great place so far. Would like my ice maker though. Sent a request a week ago. See More
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Highwood Apartments Manager

07/17/2019

We're so glad to know you value our dog-friendly community. And because we want you to be completely satisfied with your living experience, we certainly want to get your ice maker functioning properly. If you are still experiencing issues by the time you receive this reply, will you please call our office to let us know? Thank you very much for the kind review!

 Verified Resident 663325vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/10/2019
My experience is neither positive or negative. I'm still waiting to see what all my rent is paying for. Cons: the main gates don't work, the personal side gates require multiple attempts to open, the AC units are loud. The washer and dryer while provided in… See More
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Highwood Apartments Manager

07/15/2019

Thank you for your review and kind words for our office staff. We value resident input as it helps us determine how we can improve our service and offer you a better experience. We will share your observations and suggestions with the appropriate team members. If there is anything else we can assist you with, please stop by the office or give us a call.

 Verified Resident 658150vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/28/2019
My move in was smooth; my only issue was the cabinet door under the sink fell off and the gate has been broken on and off. My neighbors are really nice. It's quiet during the day and night. Ice maker and fireplace a plus. See More
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Highwood Apartments Manager

07/02/2019

It is great to hear from new residents and we are glad that your move-in went smoothly! If you have any unresolved concerns that need to be addressed, please contact the office directly and our team will be happy to assist you. Thank you for your review, and welcome to the community!

 Verified Resident 654517vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2019
I have lived at other MAA properties and absolutely loved it. The staff and property management always made sure I was taken care of. Moving into this complex I was expecting the same, but instead I have been living a complete nightmare since day one. The… See More
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Highwood Apartments Manager

06/24/2019

We appreciate your review. The well-being and satisfaction of our residents is our main priority, and we always welcome feedback about how we can best improve our community. We'd like to talk to you one-on-one about what changes you would like to see. Please stop by the leasing office or give us a call to speak with a member of our team.

Resident 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2019
Overall Rating: I have lived at Highwood for four years and am finally pulling the plug. I have lived in 3 different apartments (by choice) at this complex. Unfortunately, quality has taken a nose dive since I moved in in 2015. Expect $100 increase in rent… See More
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Highwood Apartments Manager

04/09/2019

We're sorry our quality standards haven't met your expectations as of late. Providing consistent and exceptional service is important to us, so your assessments of our maintenance, upkeep, staff, and atmosphere are concerning. Please know that we're working on measures to improve these issues as we speak. If you'd like to discuss further, please call 866-620-1130 so we can officially document and address your concerns with the appropriate team. Thank you.

 Verified Resident 645997vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/29/2019
So far, we love it! The office staff was very friendly and professional. The area is quiet, well maintained and easy to navigate. The location is well located to several places to eat, shop and socialize within walking distance. Overall, great! See More
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Highwood Apartments Manager

06/03/2019

We're so glad to hear that our friendly, attentive team members have left such a great impression on you! We spend considerable time and resources to cultivate a staff of first-rate professionals because we care first and foremost about your comfort and satisfaction. Thank you so much for taking the time to compliment our atmosphere, maintenance, and location!

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
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Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Full Size and Stackable Washers and Dryers
  • Washer/Dryer

Parking

  • Boat Parking Available
  • Yard

General

  • Air Conditioner
  • BBQ and Picnic Areas
  • Balcony or Patio
  • Business Center
  • Clubhouse
  • DishWasher
  • Fitness Center
  • Free Weights
  • Gated Access
  • Gated Community
  • Heat
  • High-Speed Internet
  • Large Closets
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Pet Friendly Community with No Breed Restrictions
  • Pool
  • Premium Homes
  • Refrigerator
  • Wi-Fi Access

Pets

  • Dogs Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
  • Cats Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $868 - $1,738

  • SQ. FT.

    636

  • Available
    Avail.

    8 Units

  • Model

    Independence

  • Price
    Price

    $938 - $1,588

  • SQ. FT.

    739

  • Available
    Avail.

    2 Units

  • Model

    Dependent

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,253 - $2,623

  • SQ. FT.

    807

  • Available
    Avail.

    5 Units

  • Model

    Bungalow

  • Price
    Price

    $1,328 - $2,448

  • SQ. FT.

    882

  • Available
    Avail.

    1 Units

  • Model

    Discovery

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    951

  • Available
    Avail.

    N/A

  • Model

    Preston

  • Price
    Price

    N/A

  • SQ. FT.

    1,076

  • Available
    Avail.

    N/A

  • Model

    Royale

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A
MAA
VIEW 299 COMMUNITIES

"TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Discover how wonderful living in West Plano Apartments can be! Situated right off Ohio Drive, residents enjoy nearby shopping and restaurants. Also zoned for the highly desired West Plano school district. This community offers one and two bedroom apartments with oversized patios or balconies. Reserved covered parking as well as free boat parking are also available. Hit the 24 hour gym for your workout or relax in the shimmering pool with a beautiful fountain. The nearby outdoor grill is the perfect place to host a weekend BBQ. West Plano strives for excellent customer service and satisfaction for long and short term residents."

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Highwood Apartments?
The community is rated 4.8/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Highwood Apartments?
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How safe is Highwood Apartments?
The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.8/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 78.27% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 29.2 days to their community reviews in the past year.

Who manages Highwood Apartments?
Mid-America Apartment Communities, Inc.

What is the pet policy at Highwood Apartments?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Highwood Apartments Gallery

Manager Uploaded Photos
Floor Plans

Similar Properties

Highwood Apartments is a 636 - 1,076 sqft apartment in Plano in zip code 75093. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $868 - $2,623. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison. 75278, 75024, 75252, 75287, and 75075 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Highwood Apartments

Provided by Property Management

Management Photos (13)

  • (Manager photo uploaded on 07/23/2020) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 07/23/2020) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 07/23/2020) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 07/23/2020) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 07/23/2020) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX
  • (Manager photo uploaded on 01/12/2019) Image of Highwood Apartments in Plano, TX

Provided by Other Residents

Resident Photos (9)

  • (Resident photo uploaded on 06/29/2016) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 06/29/2016) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 06/29/2016) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 06/29/2016) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 04/04/2019) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 04/04/2019) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 04/04/2019) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 04/04/2019) Image of Highwood Apartments in Plano, TX
  • (Resident photo uploaded on 04/04/2019) Image of Highwood Apartments in Plano, TX
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