Old Shepard Place Apartments

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Old Shepard Place Apartments

1520 Preston Rd, Plano, TX 75093
(100 Reviews)

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 650 sq. ft.

See Floor Plan Details

A2

1 Bed, 1 Bath | 720 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 960 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

N/A
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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

N/A

Percentage of reviews responded to

N/A

Manager’s Review Reply Time

N/A

Average time to respond to reviews

N/A

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Old Shepard Place Apartments Reviews

(98)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2021 - 2022

2/19/2022

Have been living here since the start of 2021 and will be leaving mid 2022. The apartment itself is fine but the staff has become a problem. People have been getting things stolen left and right(catalytic converters, bikes etc.) and there is nothing being done… See More>
    Review Author Icon

    LewisGummys

    Resident 2021 - 2022

    2/17/2022

    I love the people and community at old Sheppard place apartments! I think the only thing that they could do to improve the apartment would be to add a bike rack station! Overall, my experience has been a positive one!

      Review Author Icon

      anonymous

      Resident 2021

      12/23/2021

      Worst Maintenance ever. They will get you in and never care after your move in. There won't be any response to any complaint raised. Building and interior quality is one of the worst i have ever seen.… See More>
        Manager

        10/26/2022

        Old Shepard Place Apartments
        Thank you for taking the time to leave this review. Have a great weekend! -Tres M. Assistant Manager
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        11/23/2021

        I love the community it’s very active management and community service is worth mentioning .. Super affordable and amazing locality . I have been here for two years and will be here for next few years… See More>
          Manager

          4/4/2022

          Old Shepard Place Apartments
          Thank you for this awesome review! We appreciate your continued residency and will continue to work hard to provide a nice community for all!! LaKisha M. - Property Manager

          Updated Review

          Review Author Icon

          anonymous

          Resident 2021

          11/16/2021

          I love it here at Old Shepard Place Apartments! The staff is super helpful, kind and genuine! I think all the amenities are nice, the community is lively and maintenance is quick! Overall, I think it was a good decision and one that I would… See More>
            Manager

            1/12/2022

            Old Shepard Place Apartments
            Thank you so much for this 5-star review! Your comments are appreciated and we are humbled knowing that you are completely happy with your decision to live with us. We are always available should you have any questions or concerns. Once again, thank you! LaKisha M. - Property Manager
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            anonymous

            Resident 2019 - 2021

            11/13/2021

            Its always great pleasure staying here. We will have lot of fun by playing volleyball . Chai samosa programs and deewali events. Especially Isaac is the very good guy who always help. I am staying here since 2019. I renewed last 2 times in the… See More>
              Manager

              1/12/2022

              Old Shepard Place Apartments
              Thank you so much for this 5-star review! Resident feedback is very important to us and it is nice to see that you are enjoying the amenities and the wonderful events that our CARES Team provide. Your continued residency is also appreciated. Once again, thank you! LaKisha M. - Property Manager
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              10/26/2021

              It's a wonderful apartment complex and neighborhood but amenities are frequently unavailable. The pool was closed for at least one month over the summer, as was the tennis court. I should not have waited 8 months for my gate cards and property manager Keisha is… See More>
                Manager

                4/4/2022

                Old Shepard Place Apartments
                Thank you for your 4-star review, Amanda! Unfortunately the pool was shut down earlier this summer due to unforeseen delays in receiving pool chemicals. The tennis court was shut down because we were renovating it, I'm sure everyone enjoys having a brand new court and a clean pool! Due to technological issues, we were not successful in updating our gate system this year, which caused the delay in issuing gate cards. We will continue working on this issue next year as we strive to provide ease of access for our residents. Our dumpster is now being cleaned on a daily versus weekly schedule, which has significantly helped with the overflow issue. I am always available to answer any questions or concerns via phone, email, or a friendly visit! LaKisha M. - Property Manager
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                anonymous

                Resident 2019 - 2021

                9/5/2021

                There’s no tranquility out here, there are so many Indian families out here who do parties near the grill area and play loud music. This is a residential area and not a place where you can talk loud at night and have parties all the… See More>
                  Manager

                  10/26/2022

                  Old Shepard Place Apartments
                  Thank you for taking the time to leave this review. Have a great weekend! -Tres M. Assistant Manager
                  Review Author Icon

                  anonymous

                  Resident 2018 - 2021

                  8/13/2021

                  No complaints in the time I've been here. Staff is friendly and the community is nice would recommend this community over some others I've lived at. Thanks to the entire old Shepard place staff for all the hard work you put into the community… See More>
                    Manager

                    10/27/2021

                    Old Shepard Place Apartments
                    Thank you for this 5-star reviewl! It is our goal to foster great resident relationships and I am happy to see that you experienced that. Thank you for being awesome residents!! LaKisha M. - Property Manager
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                    anonymous

                    Resident 2016 - 2021

                    1/10/2021

                    I love living here at old Shepard place apartments! The apartments nice and the staff is really fair and good! During these COVID times, they have taken care of every major. I absolutely love the apartments and the people that work here!

                      Manager

                      1/27/2021

                      Old Shepard Place Apartments
                      Thank you so much for this great review, Sunil! We truly appreciate you and enjoy serving all of our residents!! LaKisha M. - Property Manager
                      Review Author Icon

                      anonymous

                      Resident 2015 - 2020

                      11/3/2020

                      I live here in total quiet and mi kiddos enjoy the space for play and run! The installations are ready to use and in good condition! The staff is always happy, respect and helpful... I love this place

                        Manager

                        11/4/2020

                        Old Shepard Place Apartments
                        Hello! Thank you very much for feedback!! We take pride in making Old Shepard Place a great place to live. We are always honored to help our residents and prospects. Thank you again and please let us know if you need anything! LaKisha M. - Property Manager
                        Review Author Icon

                        anonymous

                        Resident 2020

                        7/30/2020

                        I have just moved in to this community and have lived here about 10 days. I just wanted to leave a review about the management. So far, I have been very pleased. James has been very helpful from the first day working with me and… See More>
                          Manager

                          8/3/2020

                          Old Shepard Place Apartments
                          Thank you for your feedback! We do our best to empathize and understand every individual's situation and help to our fullest. James is definitely an asset to our team and does his best to provide outstanding customer service. Thank you again for the appreciation!! LaKisha M. - Property Manager
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                          anonymous

                          Resident 2020

                          7/30/2020

                          My name is Melissa, and I moved into this apartment due to a divorce, and out of all things.....her comes in 2020! James MccCarther was the most helpful getting me the perfect apartment, and went above and beyond. We had some computer issues(mainly my end)… See More>
                            Manager

                            8/3/2020

                            Old Shepard Place Apartments
                            Thank you very much for your review, Melissa! These are definitely different and trying times but I am happy to see that James provided the great service you needed, when you needed. Your positive comments mean a great deal to us. Once again, thank you!! LaKisha M. - Property Manager
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                            Jonathan_S841

                            Resident 2020

                            2/20/2020

                            Do not live at Old Sheppard Place. If I could give the staff a Zero I would. I've had multiple foundation issues leading to my front door barely functioning. Also the water smells terrible due to the poor plumbing and cheap materials. When you brush… See More>
                              Manager

                              2/24/2020

                              Old Shepard Place Apartments
                              Thank you for your post, Jonathan. We are sorry that your experience with us has not been positive. We are aware of the foundation issues and currently working with vendors to have it fixed soon. In regards to the water, you have personally paid for a plumber to inspect the water lines and they determined that everything was normal. Our staff personally acknowledges everyone that comes to the office. Our goal is to provide excellent customer service so, once again, if we have failed you, we apologize. If you have any other concerns, please contact us at (972) 596-8884. LaKisha M. - Property Manager
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                              Connie_H447

                              Resident 2016 - 2019

                              10/7/2019

                              I lived at Old Shepard Place Apartments for over 3 years. I found it to be an attractive, quiet, and safe community with friendly neighbors and wonderful grounds. Unlike most apartment complexes that are just buildings and parking lots, this complex has a park in… See More>
                                Manager

                                12/13/2019

                                Old Shepard Place Apartments
                                Thank you for taking the time to share your comments about your experience with us, Connie! We are glad that you and Otis enjoyed our community. Don't hesitate to contact us if you need anything in the future - or if you want to just stop by and say hi! LaKisha M. - Property Manager
                                Review Author Icon

                                anonymous

                                Resident 2017 - 2019

                                5/22/2019

                                I live in the OLD SHEPARD PLACE apartment for 2 years and would like to share my review. It was good living experience there when it comes to the people living over there. But I was not happy because of the inconvenience management caused me.… See More>
                                  Manager

                                  5/30/2019

                                  Old Shepard Place Apartments
                                  Hello Manjunath - Thank you for taking the time to share your likes and dislikes about living with us. I would like to address the concerns you mentioned: 1. We have had issues where our accounting system would post incorrect charges.As soon as we notice this, or a resident brings it to our attention, we immediately correct the charge. Kendrick did explain this to you at the time. 2. This issue was rectified. 3. We do not have cameras in or near the breezeways. Footage cannot be given to residents; however, police have access at anytime. 4. Your water bill actually fluctuated between $60-$65/month. Water billing is allocated and not based on individual usage. 5. During renovations, the Clubhouse and Fitness Center was closed and the Access Gates were open. Everything has been open and functioning since last year. 6. Any and all safety issues are addressed immediately. I sincerely apologize for any inconvenience we may have caused. Thank you for mentioning the things that you did like! We wish you luck in your new home and my door is always open if you need anything. LaKisha G - Property Manager
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                                  anonymous

                                  Resident 2018 - 2019

                                  5/13/2019

                                  My second year living here and I have nothing but great things to say. The scenery is breathtaking, place is very well kept clean! The gym is always fully running and operational, gates are always working or fixed immediately, the grass and trees kept cut.… See More>
                                    Manager

                                    5/30/2019

                                    Old Shepard Place Apartments
                                    Thank you for taking the time to share this great review! It truly made our day!! It is our goal to foster great resident relationships as well as create a beautiful community to call home. We look forward to continue offering excellent service to you and all of our residents!
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2019

                                    2/22/2019

                                    I finally got the chance to come by to come by and tour the apartments with Tres. The entire complex was beautiful and he was a great guide. The overall experience definitely helped me and my fiance with making our choice to live in the… See More>
                                      Manager

                                      2/25/2019

                                      Old Shepard Place Apartments
                                      Thank you for visiting our Community. We truly hope that you decide to lease with us! Please let us know if you have any questions. Regards, LaKisha M. Property Manager
                                      Review Author Icon

                                      Tyrel_B

                                      prospectiveVisited 2019

                                      2/21/2019

                                      Tre was very helpful , he showed me around & i reallt enjoyed my time with the apartments. Im really looking forward to moving into these beautiful apartments ? The property was amazing . Just great .

                                        Manager

                                        2/25/2019

                                        Old Shepard Place Apartments
                                        We are so happy that you have chosen to live with us, Tyrel! Customer satisfaction is very important to us and I'm happy that Tres showed you what we have to offer. We look forward to welcoming you home soon! Regards, LaKisha M. Property Manager
                                        Review Author Icon

                                        sanawaqartisekar

                                        Resident 2018

                                        12/22/2018

                                        Our first house when we shifted to US, was at Old Shepard Place Apartments. The location of the apartment is great, as you dont need to struggle with commution for your day to day needs. A very peaceful place. Moreover, the management team makes you… See More>
                                          Manager

                                          1/2/2019

                                          Old Shepard Place Apartments
                                          Thank you for sharing this great review, Sana! It truly made our day!! It is our goal to foster great resident relationships and to create a sense of community and pride for where you live. Thank you for being one of the best parts of Old Shepard Place!! Regards, LaKisha M.
                                          Review Author Icon

                                          anonymous

                                          Resident 2018

                                          12/21/2018

                                          When you are new to a country, all you need is a friendly - happy go lucky environment, so as to be able to settle down in the new habitat. This is precisely what I got at Old Shepard Place. It is not only nice… See More>
                                            Manager

                                            1/2/2019

                                            Old Shepard Place Apartments
                                            Thank you so much for the positive words as it definitely made our day!! We are glad that you enjoyed living here and wish you much happiness in your new home! Regards, LaKisha M.
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                                            anonymous

                                            Resident 2017 - 2018

                                            6/6/2018

                                            Staff is really bad , they don't give respect to residents. They are very strict when it comes to money. They don't even know how to talk to a person who is staying in their community. they collect money even if we pay rent 2… See More>
                                              Manager

                                              6/7/2018

                                              Old Shepard Place Apartments
                                              Thank you for your feedback. I am sorry that you are frustrated with your recent experience. Please understand we follow the lease contract when assessing fees and/or charges. I apologize if this has negatively impacted your view of our community. We are here and happy to assist if you have any questions or would like to further review your contract.
                                              Review Author Icon

                                              jacksonnoah

                                              Resident 2018

                                              4/14/2018

                                              The managers are great. My ac broke and I called the office after hours and Kendrick answers while he was walking out he door. He handled it and I had my ac was working again by that night. The management and Maintenance staff are incredible.

                                                Manager

                                                5/7/2018

                                                Old Shepard Place Apartments
                                                Thank you for taking the time to detail your experience! We work really hard to make sure we meet your expectations. I will share your kind words with the staff and am delighted to hear that your issue was immediately resolved. Please let us know if we can be of help in the future!
                                                Review Author Icon

                                                Jenn Knight

                                                Resident 2017 - 2018

                                                4/6/2018

                                                Old Shepard Place Apts has been the best apartment living experience I've ever had! Hats off to the management who have gone above and beyond helping me with anything I need - especially grateful to Kendrick who has been extremely accommodating and responds very quickly… See More>
                                                  Manager

                                                  5/7/2018

                                                  Old Shepard Place Apartments
                                                  Thank you for taking the time to post this wonderful review, Jenn! It truly made our entire team's day. We look forward to continuing to provide our residents with a great living experience. As always, we welcome you to stop by, let us know your thoughts, or just say Hello at any time!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2017

                                                  9/13/2017

                                                  Do not lease here. I can tell you that this is an honest review. I would hate for someone to be lied to. Honestly is not worth the money. I'm a very clean person and dealing with roaches is no fun, especially if you… See More>
                                                    Manager

                                                    10/18/2017

                                                    Old Shepard Place Apartments
                                                    Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Ample Open Parking Available
                                                    • Carport
                                                    • Guest Parking
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • 2" Wood Blinds
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubroom with Pool Table and TV
                                                    • DishWasher
                                                    • Disposal
                                                    • Double Stainless Kitchen Sink
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Frost Free Refrigerators
                                                    • Ice Maker
                                                    • Kitchen Pantries
                                                    • Linen Closets
                                                    • Marble Fireplaces
                                                    • Medicine Cabinets
                                                    • Microwave
                                                    • Patio with Storage Area
                                                    • Playground
                                                    • Pool
                                                    • Premium Flooring
                                                    • Premium Lighting Fixtures
                                                    • Short Term Lease Available
                                                    • Sports Court
                                                    • Sundeck
                                                    • Tennis Court
                                                    • View
                                                    • Volleyball Court
                                                    • Walk In Closets
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                                                    Leasing

                                                    Quiet comfort. Beautiful, flowing interiors. Convenience. An affluent neighborhood. Old Shepard Place brings together classic styling and an exciting combination of features to create an exceptional environment to call home. You ll find the features of our one and two-bedroom apartments most fitting to your lifestyle. An attractive entry, washer and dryer, a charming French door leading to your balcony or patio: and in some units, a kitchen pantry and tile-hearth fireplace. Our spacious, poolside clubhouse is perfect for entertaining. If you re looking for an apartment home that says something about the way you like to live, you have just found it at Old Shepard Place. We understand that your surroundings are part of what makes a home so special. Old Shepard Place offers you a Preston Road address in one of Plano s most prestigious neighborhoods. Nearby, you ll find lovely country clubs, great restaurants, and convenient shopping centers. The North Dallas Tollway and FM 544 offer easy access to Plano and North Dallas including the Galleria, many major employers and downtown. If you appreciate quality, comfort and convenience, we invite you to Old Shepard Place. An apartment community you ll be proud to call home.
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                                                    Office Hours

                                                    • Sunday: 01:00 AM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cushman & Wakefield

                                                    C+
                                                    C+
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                                                    Questions & Answers (1)

                                                    Ffauus
                                                    Asked on: 06/06/2018
                                                    Q: I want to be sure I won't be dealing with roaches when I move here. I would need tour guarantee
                                                    Manager

                                                    06/06/2018

                                                    Old Shepard Place Apartments
                                                    A: Hello! As a preventative measure we treat all buildings yearly and we offer weekly preventative pest control service for all apartments upon a resident's request. Residents can call, email, or stop by to request this service at any time. If an issue is experienced, it is inspected, diagnosed, and treated by a professional service. If the issue persists, we would then investigate surrounding apartments to diagnose and treat all affected areas. Residents are always notified of issues or diagnoses as we take them seriously. If you have any other questions or concerns, please feel free to speak with us directly at .

                                                    Frequently Asked

                                                    Cushman & Wakefield
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Old Shepard Place Apartments

                                                    May 2024

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                                                    Old Shepard Place Apartments is a 650 - 960 sq. ft. apartment in Plano in zip code 75093. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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