Reserve at Pebble Creek Apartments
#3,871 #10 #607

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Reserve at Pebble Creek Apartments

3800 Pebblecreek Court, Plano, TX 75023
(148 Reviews)
$1,130 - $3,695/mo
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Floor Plans & Pricing

1 Bedroom

Bluebonnet

1 Bed, 1 Bath | 728 sq. ft.

$1,240 - $2,220

6 Available Units

See Floor Plan Details

Primrose

1 Bed, 1 Bath | 680 sq. ft.

$1,130 - $2,095

3 Available Units

See Floor Plan Details

2 Bedrooms

Azalea

2 Beds, 2 Baths | 1,168 sq. ft.

$2,025 - $3,075

2 Available Units

See Floor Plan Details

Dogwood

2 Beds, 2 Baths | 980 sq. ft.

See Floor Plan Details

3 Bedrooms

Cypress

3 Beds, 2 Baths | 1,370 sq. ft.

$2,210 - $3,695

2 Available Units

See Floor Plan Details

Magnolia

3 Beds, 2 Baths | 1,334 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

8.67 days

View Community Timeline
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Reserve at Pebble Creek Apartments Reviews

(148)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2023

12/18/2023

Great Apartments

Highly recommend living here. The staff has been great since the day we moved in and the area is great! My kids love coming to the events. Centrally located and great amenities. Not moving out anytime soon.

    Manager

    12/19/2023

    Reserve at Pebble Creek Apartments
    Anonymous, thank you so much for your feedback and for taking the time to share your experience here! We work hard at Reserve At Pebblecreek to meet expectations like yours and are happy to hear we hit the mark.
    Review Author Icon

    anonymous

    Resident 2023

    5/1/2023

    Smooth Entry

    Thanks Alexis for the smooth transition in making our new home at Reserve at pebble creek. The community is quiet. The apartments are too spacious. The staff is very friendly. Walkable distance for Walmart Indian stores, CVS, and transportation shelter.

      Manager

      5/3/2023

      Reserve at Pebble Creek Apartments
      Thank you for rating our community so highly! At Reserve At Pebblecreek, it's important our residents feel comfortable and at home. Please feel free to reach out if you ever need assistance from our team.
      Review Author Icon

      anonymous

      Resident 2021 - 2023

      4/12/2023

      Amazing Property

      I have lived here for 3 years and I have no complaints. The maintenance, staff and property are great! I do not plan on moving out anytime soon and I highly recommend Reserve at Pebble Creek for your next home.

        Manager

        5/5/2023

        Reserve at Pebble Creek Apartments
        Anonymous, thank you so much for taking the time to share your thoughts here. We really appreciate the wonderful things you've said about Reserve At Pebblecreek. If you think of anything we can do to make your time here even better, please let us know.
        Review Author Icon

        Angela_L933

        Resident 2022 - 2023

        2/14/2023

        The Best!!!

        Bailey, Mira, and Victoria are the best. They have made my mother and daughter a HOME at their complex. It is ran extremely well, nice and friendly faces and well taken care of. I would like to thank you ALL for everything you do and… See More >
          Manager

          2/16/2023

          Reserve at Pebble Creek Apartments
          Thank you for the 5-star review! At Reserve At Pebblecreek, we continuously strive to serve our residents better. We are happy the team has managed to meet your expectations! Looking forward to serving you in the future!
          Review Author Icon

          anonymous

          prospectiveVisited 2023

          1/26/2023

          Nightmare

          Poor management that lacks organization and communication. Dim lighting at night that does not foster a safe environment. Gates and entry keypad are for eye wash as they have not worked in years. I agree with other reviews about "nickel and diming you". Also, they… See More >
            Manager

            1/28/2023

            Reserve at Pebble Creek Apartments
            Hi Gregory, we regret to hear that you had a negative experience with us and I don't see you as a current resident in our system, but would appreciate the chance to turn your experience around.
            Review Author Icon

            anonymous

            Resident 2020 - 2021

            4/5/2021

            Poor experience with staff after complaining about neighbor on upper floors literally running on floors day and night. When complained staff asked for proof. Being new to Dallas and coming from place where apartment staff is very serious about noise rules, this was thoroughly unprofessional… See More >
              Manager

              4/9/2021

              Reserve at Pebble Creek Apartments
              We are truly dismayed to see that a miscommunication occurred, as it is always our goal to assist our residents however we can. We'd appreciate the opportunity to improve upon our original communication going forward; please come by the office or give us a call to discuss any remaining concerns you have.
              Review Author Icon

              anonymous

              prospectiveVisited 2020

              10/9/2020

              I have read this apartment complex gas meter for 5 years, the area is peaceful especially being so close to the main road. The staff was informative, helpful and will do anything they can to make their residents feel like a community. Some residents will… See More >
                Manager

                10/13/2020

                Reserve at Pebble Creek Apartments
                Hello, thank you so much for taking the time to write this review of Somerset at Spring Creek! We really appreciate the wonderful things you've said about our community. If you think of anything we can do to make your time here even better, just give us a call or stop by our office!
                Review Author Icon

                anonymous

                Resident 2020

                8/10/2020

                The worst maintenance service I have ever seen nobody will fix anything for you,,,horrible new management nobody will answer your phone calls, not recommend at all you can pay few more and get much better service at any other apartment complex

                  Manager

                  4/14/2021

                  Reserve at Pebble Creek Apartments
                  Hello, we apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
                  Review Author Icon

                  faleon

                  Resident 2018 - 2020

                  5/25/2020

                  Satisfied resident for the past 2 years, however mine building has been filled with loud tenants recently so I'll be moving on. Police are responsive when called and the front office can be helpful but they need to be badgered. The apartments are modern, safe,… See More >
                    Manager

                    4/14/2021

                    Reserve at Pebble Creek Apartments
                    Faleon, thank you so much for your feedback. We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so that we may speak with you further on how we can improve your time here.
                    Review Author Icon

                    anonymous

                    Resident 2018 - 2019

                    11/18/2019

                    Everything about the complex is pretty fantastic. Aside from the lack of parking spaces near my unit everything is pretty great. Staff is friendly, apartments are nice and quiet, and the location is accessible but it's still nice and private.… See More >
                      Review Author Icon

                      Nikon_W

                      Resident 2019

                      10/6/2019

                      When my wife and I were searching for a new place to call home, we looked at three communities. The Reserve at Pebble Creek was our third stop. My wife immediately said this was the place. I felt the same way. The Leasing went well… See More >
                        Manager

                        10/10/2019

                        Reserve at Pebble Creek Apartments
                        We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you for your kind comments. We love talking to our residents so feel free to visit us anytime.
                        Review Author Icon

                        anonymous

                        prospectiveVisited 2019

                        6/27/2019

                        I came to view some apartments a few weeks ago and I was very pleased by the staff and their eagerness to help me. My leasing agent ------- was very informed, personable, and welcoming. The maintenance team was in constant movement while I was meeting… See More >
                          Manager

                          6/27/2019

                          Reserve at Pebble Creek Apartments
                          Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                          Review Author Icon

                          anonymous

                          Resident 2019

                          6/24/2019

                          I absolutely love living here! I have been here almost 5 years. I high recommend this place. ----- and ---- are a great team and make you feel right at home. Maintenance has completed my requests in 1 day. ------ from maintenance, always checks to… See More >
                            Manager

                            6/25/2019

                            Reserve at Pebble Creek Apartments
                            Hi, thank you for your kind words and this wonderful review! We are so happy to read such a great review about Reserve at Pebble Creek! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                            Review Author Icon

                            Silk_T

                            prospectiveVisited 2019

                            6/19/2019

                            I'm moving from Michigan and I looked online and several different apartments when I called around I talked to a young lady named ----- Owens and she helped me out a lot I came in she showed me around and she was very pleasant she… See More >
                              Manager

                              6/20/2019

                              Reserve at Pebble Creek Apartments
                              HI, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
                              Review Author Icon

                              anonymous

                              Resident 2019

                              6/19/2019

                              I love living on this property the staff is great especially the maintenance . ------ came right out and fix my repairs he was very friendly and finished all repairs in a timely manner !!!!!!!!!!!!!!!!!

                                Manager

                                6/20/2019

                                Reserve at Pebble Creek Apartments
                                Hi, we are so happy to read such a great review about Reserve at Pebble Creek! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                Review Author Icon

                                anonymous

                                prospectiveVisited 2019

                                6/19/2019

                                I love the property it was very clean and quiet . The units are very spacious the agent ----- in the office was amazing. She was very helpful and provided me with all the information I needed thank you again

                                  Manager

                                  6/20/2019

                                  Reserve at Pebble Creek Apartments
                                  Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                  Review Author Icon

                                  Brett_F941

                                  Resident 2018 - 2019

                                  6/19/2019

                                  I absolutely love this community. It's nice, affordable, quite and spacious. It's tucked away in a nice residential area away from the noise of Coit Rd. My neighbors are friendly and they treat you like family here. The community upkeep is very pleasant and I… See More >
                                    Manager

                                    6/20/2019

                                    Reserve at Pebble Creek Apartments
                                    Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reserve at Pebble Creek. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                    Review Author Icon

                                    Fblayloc

                                    prospectiveVisited 2019

                                    6/19/2019

                                    Currently I am looking for a new apartment. I stopped in and ----- was amazing. She was extremely helpful in explaining everything about the apartments. She also was able to tell me everything that is in the area. I loved the layout of the apartment,… See More >
                                      Manager

                                      6/20/2019

                                      Reserve at Pebble Creek Apartments
                                      Hi, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Reserve at Pebble Creek!
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2019

                                      6/19/2019

                                      Despite some of the negative reviews I've seen online, this property was very nice and well worth my time coming in to visit. The staff was amazing and made me feel welcome and right at home. The leasing agent ----- is a hoot and really… See More >
                                        Manager

                                        6/19/2019

                                        Reserve at Pebble Creek Apartments
                                        Hi, we're so glad that Kelly was able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Reserve at Pebble Creek
                                        Review Author Icon

                                        lamalkoun

                                        Resident 2019

                                        5/15/2019

                                        HIGHTLY WARNING !!!!! STAY AWAY from this apartment before you waste your money and time. The first day I entered, the floor was like a river, the water pipe was leaked, the next day, ants, mosquitoes, cockroaches crawled everywhere, they had come several times to… See More >
                                          Manager

                                          5/15/2019

                                          Reserve at Pebble Creek Apartments
                                          We would like to have a better understanding about your experience. Please reach out to us at (972) 312-0300 at your earliest convenience and we will do our best to resolve this with you. Hi there, I would like to get some more details about your experience with us.
                                          Review Author Icon

                                          Nemo1984

                                          Resident 2018

                                          12/4/2018

                                          I have been here from 2 years & just start the third. at the beginning when we came here it was an amazing comunity at all.. staff were amazing very helpful, familiar always smiling and with a great behavior even the maintenance guys but the… See More >
                                            Manager

                                            12/5/2018

                                            Reserve at Pebble Creek Apartments
                                            Hi Nemo1984, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to get more details about this; please reach out to us at your earliest convenience at (972) 312-0300.
                                            Review Author Icon

                                            anonymous

                                            Resident 2018

                                            7/23/2018

                                            Over all the community is ok, but the management at the property I have serious issues with. The Wells Fargo Real page system is a terrible system. I presented a check for payment of my upfront app fee and deposit. These payments were processed perfectly.… See More >
                                              Manager

                                              8/10/2018

                                              Reserve at Pebble Creek Apartments
                                              Good Morning. We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We would like to work towards a resolution, so if you are willing, please reach out to us at (972) 312-0300 to discuss this further.
                                              Review Author Icon

                                              Shane_Q

                                              Resident 2016 - 2018

                                              4/16/2018

                                              1. Leasing office managers are very helpful, especially -------, he once helped me with a package before the office opens. 2. Maintenance team are very responsive, I had submitted about 10 tickets (in 2 years), all of them were resolved within 2 business days. 3.… See More >
                                                Manager

                                                5/22/2018

                                                Reserve at Pebble Creek Apartments
                                                Shane_q, thank you for your kind review; we are happy to pass along your comments to the team here at Reserve at Pebble Creek!
                                                Review Author Icon

                                                anonymous

                                                Resident 2015 - 2017

                                                11/19/2017

                                                Great location, staff is friendly and helpful, plenty of open parking. Gate always works, and the apartment layouts are spacious. Maintenance is great and all concerns are quickly remedied. Professional, family and pet friendly.

                                                  Manager

                                                  11/20/2017

                                                  Reserve at Pebble Creek Apartments
                                                  Hello Anonymous, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2016 - 2017

                                                  7/11/2017

                                                  Reserve at Pebble Creek is secret treat hidden away.The property is quiet, Management is attentive to residents, and issues that are reported are normally fixed within (1) business day. This is a safe, affordable, clean complex to call home!

                                                    Manager

                                                    7/13/2017

                                                    Reserve at Pebble Creek Apartments
                                                    Thank you so much for your review of our community! Our service team and leasing office staff take pride in taking great care of our residents. We appreciate your kind words! Thank you for calling Reserve at Pebble Creek home!

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited. . Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited. . Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Clubhouse and Business Center
                                                    • Fitness Center
                                                    • On-Site Management
                                                    • On-site 24-Hour Maintenance
                                                    • Online Resident Portal with Rent Payment
                                                    • Package Receiving Service
                                                    • Pet Friendly Community with Bark Park
                                                    • Pool
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Garden-Style Apartments in Plano, Texas! Celebrate the good life with a pet-friendly apartment home at Reserve at Pebble Creek. Your garden-style apartment in suburban Plano, Texas, near Plano Senior High School, offers all the comfort, style, and convenience you've been looking for. With features like fireplaces and soaring vaulted ceilings, the best part about every day will be coming home. And with upscale community perks such as an elegant swimming pool and state-of-the-art fitness center, you may decide to never go out again.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Harbor Group Management

                                                    B-
                                                    B-
                                                    Communities
                                                    207

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Shane_Q
                                                    Answered on: 04/16/2018
                                                    A: Very easy, I've never seen the parking lots around my unit full.
                                                    Shane_Q
                                                    Answered on: 04/16/2018
                                                    A: Very easy, I've never seen the parking lots around my unit full.
                                                    Anonymous
                                                    Answered on: 04/16/2018
                                                    A: Very easy, I've never seen the parking lots around my unit full.

                                                    Frequently Asked

                                                    How is Reserve at Pebble Creek Apartments Rated?
                                                    Based on 148 number of votes by renters, Reserve at Pebble Creek Apartments is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Reserve at Pebble Creek Apartments?
                                                    Reserve at Pebble Creek Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Reserve at Pebble Creek Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Reserve at Pebble Creek Apartments?
                                                    Reserve at Pebble Creek Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Reserve at Pebble Creek Apartments?
                                                    Reserve at Pebble Creek Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Reserve at Pebble Creek Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Reserve at Pebble Creek Apartments?
                                                    Reserve at Pebble Creek Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 8.67 days to their community reviews in the past year.
                                                    Who manages Reserve at Pebble Creek Apartments?
                                                    Harbor Group Management
                                                    What is the pet policy at Reserve at Pebble Creek Apartments?
                                                    Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Reserve at Pebble Creek Apartments

                                                    March 2024

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                                                    Reserve at Pebble Creek Apartments is a 680 - 1,370 sq. ft. apartment in Plano in zip code 75023. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,130 - $3,695. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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