Summers Crossing Apartments
#6,274 #21 #1,011

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Summers Crossing Apartments

1500 Preston Rd, Plano, TX 75093
(184 Reviews)
$1,084 - $5,427/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath

$1,084 - $2,861

8 Available Units

See Floor Plan Details

A1 - Harmony

1 Bed, 1 Bath | 660 sq. ft.

$1,318 - $2,782

3 Available Units

See Floor Plan Details

A3

1 Bed, 1.5 Baths | 898 sq. ft.

$1,370 - $3,437

3 Available Units

See Floor Plan Details

A2 - Harmony

1 Bed, 1 Bath | 725 sq. ft.

$1,338 - $2,815

1 Available Unit

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,022 sq. ft.

$1,567 - $3,620

1 Available Unit

See Floor Plan Details

B3

2 Beds, 2 Baths

$1,877 - $5,427

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.5

Grounds

3.3

Safety

3.4

Office Staff

3.4

Maintenance

3.3

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

12

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.08 days

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Summers Crossing Apartments Reviews

(175)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1221051

Verified Resident 2018 - 2024

1/28/2024

I would not recommend living here. The complex is old and not kept up well. You pay $30 a month for amenities like a dirty/broken pool and a smart lock on your door that doesn't keep your data private. Maintenance has been inconsistent with high… See More >
    Manager

    2/2/2024

    Summers Crossing Apartments
    We are glad to hear you have been impressed by Kirk's amazing service. Our team understands providing our residents with a well-kept community, amazing maintenance service, and open lines of communication are necessary to ensure our residents feel at home in our community. We are sorry if you feel we have missed the mark and would like the opportunity to uplift your experience. We will be glad to speak with you directly, so please email our regional customer care group at Central@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
    Review Author Icon

    Resident 1215341

    Verified Resident 2004 - 2024

    1/8/2024

    I've enjoyed living here, it's a quiet community. Everyone that works here is friendly and accommodating. The staff are very friendly and respond to a maintenance issue promptly. Our community is kept clean. It is close to shopping and highways.

      Manager

      1/10/2024

      Summers Crossing Apartments
      We are thrilled to hear you are happy in our welcoming and beautiful community. Our team works hard to take care of our residents, and your glowing review has made our day. We appreciate you, too!
      Review Author Icon

      Resident 1214421

      Verified Resident 2014 - 2024

      1/5/2024

      The experience is good the neighbors are easy to get along with, is peaceful and quiet. But I feel like my unit is only worth $1000 and my dislike to it is every year they go up and the cost of living and I'm tired… See More >
      Manager

      1/8/2024

      Summers Crossing Apartments
      We are delighted to know you enjoy our peaceful atmosphere and your wonderful neighbors! We want you to feel that your home is a good value for money, so we would like to discuss any steps we can take to earn your satisfaction. Please feel free to come by the office or call to discuss your thoughts further.
      Review Author Icon

      Resident 1211003

      Verified Resident 2023

      12/22/2023

      Outdated and overpriced. The appliances are from the 90's. They consider the apartment upgraded because there is a digital lock on the door and thermostat. The cabinets, countertops and baseboards are reminiscent of my childhood in the 80's. They have rats that live under the… See More >
        Manager

        12/27/2023

        Summers Crossing Apartments
        Thank you for taking a moment to share your opinions of our community. We strive to provide an incredible living experience for our residents, and we continually work to enhance the lifestyle we offer. If you would like to discuss your concerns with updates or the design of your home, will you please call or stop by the office for a conversation? We welcome the opportunity to connect with you.
        Review Author Icon

        Resident 1210701

        Verified Resident 2017 - 2023

        12/21/2023

        I currently have no hot water in the bath or kitchen,**************************** I have reported it in maintenance request page ************ I would like to take a hot shower before work in the morning

          Manager

          12/27/2023

          Summers Crossing Apartments
          Thank you for bringing forward your concern. We apologize for the inconvenience this water heating issue has caused. Providing a maintenance request, as you did, is the fastest way to report a concern for a team to address. If you still need assistance, please call or stop by our office to let us know.

          Updated Review

          Review Author Icon

          Resident 181053

          Verified Resident 2018 - 2023

          12/18/2023

          Summers Crossing Apartment Homes is a nice place to live and call home. The landscape is very well kept and beautiful. Maintenance is very good about taking care of any issues. The staff is great. The community is very nice and quiet. Love this??

            Manager

            12/20/2023

            Summers Crossing Apartments
            Your review has knocked our socks off! We like to ensure our residents a positive living experience, and we are glad our beautiful landscaping, efficient team, and peaceful community have made you feel likewise. We hope to continue to raise the bar.
            Review Author Icon

            Resident 1208848

            Verified Resident 2015 - 2023

            12/15/2023

            Not great, it was when I moved but it has gone to hell since then. Maintenance sucks, they only want to speak Spanish instead of English, had problem of staff heading out keys to apartments to friends, now they we have key pads, some one… See More >
              Manager

              12/19/2023

              Summers Crossing Apartments
              Thank you for reaching out to us. We are sorry to see your comments since we strive to provide a comfortable apartment home and professional service to all of our residents. We would like to learn more about your experience in order to improve. We will be glad to speak with you directly, so please contact our regional customer care group at Central@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
              Review Author Icon

              Resident 1208834

              Verified Resident 2021 - 2023

              12/15/2023

              Maintenance and Management are excellent. The property is well taken care of. Maintenance is taken care of same day as submitted. Management responds within 2 days which is excellent. Very happy here.

                Manager

                12/18/2023

                Summers Crossing Apartments
                We are thrilled you are having a good experience living in our community! Our team treats residents as we would want to be treated, so providing prompt and friendly service is always our goal. Thank you for sharing your compliments.

                Updated Review

                Review Author Icon

                Resident 1030403

                Verified Resident 2018 - 2023

                5/26/2023

                My two complaints are: the laundry room is not well maintained. There are dryer sheets and major dust all over the floor. And two: There are too many dogs in this complex. Quite a few people do NOT pick up after their pets.… See More >
                  Manager

                  5/31/2023

                  Summers Crossing
                  Thank you for taking the time to share your experience. We are sorry to hear of your disappointment with the laundry room maintenance and pet waste pickup. We will discuss opportunities to address these concerns and increase your satisfaction. Please call or stop by the office anytime we can help.
                  Review Author Icon

                  Resident 1137832

                  Verified Resident 2020 - 2023

                  5/5/2023

                  My experience here has been horrible! I made a review and also made the management aware of issues in my apartment and was retaliated by the property manager and evicted. I would never recommend. I would never recommend this place.

                    Manager

                    5/12/2023

                    Summers Crossing
                    We greatly appreciate that you took the time to share your thoughts with us. We strive to provide courteous and professional service to our residents and would like to learn more about your experience. We will be glad to speak with you directly, so please contact our regional customer care group at Central@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!

                    Updated Review

                    Review Author Icon

                    Resident 1022399

                    Verified Resident 2011 - 2023

                    3/22/2023

                    I moved to Summers Crossing 12 years ago. I have enjoyed living here. It's quiet on my end of the complex. Approximately 6 years ago I noticed when Milestone was no longer managing the property, it became difficult to get the extra carpet cleaning… See More >
                    Manager

                    3/25/2023

                    Summers Crossing
                    Your loyalty over the past decade means the world to us, and we appreciate you letting us know about your desire for the lease renewal carpet cleanings to return. Thank you for noticing the efficiency of our team and for sharing your appreciation for our peaceful, well-kept community.
                    Review Author Icon

                    Resident 1119142

                    Verified Resident 2018 - 2023

                    3/7/2023

                    The experience has been good the parking could be better and the apartments could be updated for residents that's been living more than one of two years. Other than that the location and staff is good.

                      Manager

                      3/11/2023

                      Summers Crossing
                      Thank you for your review and for being a loyal resident. Our team appreciates your compliments on our service and the convenience of our community. Please call or stop by the office so we can get additional information about the updates you would like. We look forward to hearing from you.
                      Review Author Icon

                      Resident 1117128

                      Verified Resident 2019 - 2023

                      2/28/2023

                      Nice and quiet area. Very accommodating, close to several shopping centers and expressways! Awesome place to raise a family! Never had an issue with parking and over any unruly neighbors. If I could afford a two (2) bedroom I would love move within the community!

                        Manager

                        3/3/2023

                        Summers Crossing
                        Thank you for brightening our day with your kind words! We are thrilled you enjoy our relaxing community, convenient location, and welcoming neighborhood. We love having you as a resident here!

                        Updated Review

                        Review Author Icon

                        Resident 1020777

                        Verified Resident 2019 - 2023

                        2/25/2023

                        I have had great experience living here. The community is nestled in a very quiet and safe neighborhood and is conveniently located to nearby shopping areas and restaurants. The staff is very nice and understanding. My neighbors are very friendly. Maintenance crew is very… See More >
                          Manager

                          3/1/2023

                          Summers Crossing
                          What a wonderful testament to the coveted location of our community and to our outstanding team and residents! You have truly said it all. We are grateful to hear that our efforts to cultivate an atmosphere of peace and quietness have been fruitful. Thank you for the lovely review.
                          Review Author Icon

                          Resident 9709

                          Verified Resident 2017 - 2023

                          2/8/2023

                          I love it here!! This is my home! < 3 Close to my job, stores, restaurants, gyms, accessible to highways and tollways. Plano is a great place to live and feeling safe is top priority! So awesome! ;)… See More >
                            Manager

                            2/14/2023

                            Summers Crossing
                            Your review has brought smiles to our faces. We are thrilled you love calling our peaceful and conveniently-located community your home. Thank you!
                            Review Author Icon

                            Resident 1105585

                            Verified Resident 2020 - 2023

                            1/24/2023

                            Great community. The management team is extremely nice and friendly. If I have a maintenance request, they are very to get my maintenance request resolved. The property is very nicely kept and very peaceful and quiet

                              Manager

                              1/26/2023

                              Summers Crossing
                              This is incredible to hear! We are very glad to know your requests have been met promptly by our maintenance team and that your experience with our management team has been pleasant. We hope you continue to enjoy our serene environment. Thank you for the five stars.
                              Review Author Icon

                              Resident 1096967

                              Verified Resident 2019 - 2022

                              12/23/2022

                              It had been really great till the rent went up 40% & I was give no choice but to pay it or leave! They used to negotiate. Staff is not as nice as they used to be & I hate the smart locks! It… See More >
                                Manager

                                12/27/2022

                                Summers Crossing
                                Thank you for expressing your concerns regarding our rates and team members. We are very glad to know you praise the cleanliness and peace of mind here and will also be grateful to discuss any of our fees or processes with you. Call or come by the office anytime.
                                Review Author Icon

                                Resident 1068234

                                Verified Resident 2022

                                9/20/2022

                                Love it and very happy The apartments are a bit old however I do love how quite it is. Dumpsters are a bit old fashioned but are kept clean at all times. There's a lot is little insects but I'm sure is due to the… See More >
                                  Manager

                                  9/23/2022

                                  Summers Crossing
                                  We are glad to hear that your overall experience has been positive and that you enjoy being a resident of our community. Thank you for sharing your rating with us, and please do not hesitate to reach out if there is anything we can do to be of service at this time.

                                  Updated Review

                                  Review Author Icon

                                  Resident 10276

                                  Verified Resident 1999 - 2022

                                  8/26/2022

                                  I moved in here the second year after it opened. I am a long time resident. I love here. I know everyone and the staff and maintenence staff are amazing. I am disappointed about the rent raise so much. I work as a veterinarian associate… See More >
                                    Manager

                                    8/30/2022

                                    Summers Crossing
                                    We value your 5-star rating as a long-term resident and are proud to know that you love being a part of our community. Please feel free to reach out to us in the office if you have any questions or concerns regarding your lease renewal options, and we would be happy to discuss this with your further. Many thanks to you!
                                    Review Author Icon

                                    Resident 1052269

                                    Verified Resident 2019 - 2022

                                    8/6/2022

                                    A mixed bag. Initially, disappointed in the physical problems within the apartment. I don't think anyone does a "walk through" before it's leased. Yet, issues were mostly resolved with help from Sabra in the office. Things were fairly good until recently with construction and the… See More >
                                      Manager

                                      8/10/2022

                                      Summers Crossing
                                      Thank you for reaching out. We are pleased to hear that Sabra was able to assist you with your move-in concerns and are sorry for any inconvenience you may have experienced due to construction. We are confident that our residents will appreciate these improvements and look forward to their completion. We are grateful for your patience and encourage you to contact us in the office if there is anything we can do to be of service in the meantime.
                                      Review Author Icon

                                      Resident 1049640

                                      Verified Resident 2017 - 2022

                                      7/29/2022

                                      Best management team I have experienced in 34 years. Accommodating to every request. Thoughtful and helpful. Treat me as a client, rather than a renter. Maintenance is responsive and timely. New landscaping overhaul is lovely with much more greenery. Property exceptionally clean. Quiet… See More >
                                        Manager

                                        8/3/2022

                                        Summers Crossing
                                        We cannot thank you enough for your glowing review! Our team likes to accommodate our residents in any way we can, and we are thrilled your experience has reflected this. Thank you for sharing all the things that you love about our community, and we hope to see you around.
                                        Review Author Icon

                                        Resident 1043515

                                        Verified Resident 2011 - 2022

                                        7/10/2022

                                        Very quiet peaceful community. I feel very safe and love it. All of the staff are very friendly and helpful. The property is very well maintained. Access the shopping, schools, etc is very convenient and I don't have to travel far.

                                          Manager

                                          7/14/2022

                                          Summers Crossing
                                          We are thrilled to have your seal approval! Our team likes to meet our residents with quick, amazing service, and we are thrilled your experience has reflected the best. We hope to continue to raise the bar in the future.
                                          Review Author Icon

                                          Resident 1034549

                                          Verified Resident 2019 - 2022

                                          6/10/2022

                                          My experience so far at Summer Crossings has been great. Its quiet and no one bothers you for the most part. The management team are responsive helpful when you have questions or an issue. My neighbors were nice too. The location is in a great… See More >
                                            Manager

                                            6/14/2022

                                            Summers Crossing
                                            Our team is overjoyed to have you in one of our homes. It is nice to know our peaceful community, amazing residents, and responsive team have helped you feel at home. We hope to see you around.
                                            Review Author Icon

                                            Resident 1027805

                                            Verified Resident 2022

                                            5/20/2022

                                            Since I have been here, they have notified us more the 10 times.That we will not have hot water temporarily. It has made me late and it just happens to often. I have a rust stain in my sink, I told them and they just… See More >
                                              Manager

                                              5/24/2022

                                              Summers Crossing
                                              We strive to provide a 5-star experience in our community and are disappointed that we did not meet your expectations. We are sorry for any inconvenience you have experienced due to the hot water being temporarily unavailable, and we encourage you to reach out to us in the office and allow us the opportunity to restore your confidence in our community. Thank you for your rating, and we look forward to hearing from you.
                                              Review Author Icon

                                              Resident 1027733

                                              Verified Resident 2019 - 2022

                                              5/20/2022

                                              Good but rent increase is high. Stairs are old and broken in some places. Chhhdddjhdssfghjibnmjfguuyf good jfds er hgd hi yikijjddhjhgyfddddfggfffhhydd go hhdghhggfdfhuhggghhhgffdddddtggh hi ffdddddddddd

                                                Manager

                                                5/24/2022

                                                Summers Crossing
                                                Thank you for sharing your positive rating with us. We strive to maintain a competitive value and appreciate your feedback. Please feel free to give us a call if we can ever be of service.

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                • Washer and Dryer Connections
                                                Parking
                                                • Covered Parking
                                                Pets
                                                • Cats Allowed
                                                • Dogs Allowed
                                                  Restrictions: A maximum of 2 animals are allowed per apartment. Aggressive dogs or any dog with a bite history will not be accepted
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                                                Other
                                                • Balcony or Patio
                                                • Business Center
                                                • Ceiling Fans with Lighting
                                                • Central Heat and Air Conditioner
                                                • Double Kitchen Sink with Disposals
                                                • Drop Pendant Lighting
                                                • Energy Efficient White Appliances
                                                • Fitness Center
                                                • French Doors
                                                • Glass-top Stoves
                                                • Granite Kitchen Countertops
                                                • High Ceilings
                                                • Kitchen Pantries
                                                • Mirror Accent Walls
                                                • National Relocation Program
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Online Rent Pay and Services
                                                • Parcel System with Text and Email Notification
                                                • Plush Carpet in Bedrooms
                                                • Pool
                                                • Poolside Grills and Dining Area
                                                • Pre-qualified Renter's Insurance Available
                                                • Premium Cabinetry
                                                • Premium Fixtures and/or Hardware
                                                • Quality Landscaping
                                                • Security Deposit Alternative Available
                                                • Short Term Lease Available
                                                • Smart Home Technology with Keyless Entry
                                                • Social Courtyard
                                                • Stainless Steel Appliances with Built-in Microwave
                                                • Subway Tile Backsplash
                                                • Two Tone Contemporary Paint Schemes
                                                • Two-Inch Blinds Throughout
                                                • Volleyball Court
                                                • Walk In Closets
                                                • White Quartz Kitchen and Bath Counters
                                                • Wide Plank Style Flooring
                                                • Wood Burning Fireplace with Mantel
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                                                Leasing

                                                Located in Plano, Texas you will find Summers Crossing Apartments, home to freshly renovated one and two-bedroom apartments, townhomes and cottages for rent. Enjoy premium upgrades with brushed nickel fixtures, hardwood-style flooring, custom cabinetry, private laundry rooms with washer/dryer connections and two-inch blinds. Resident benefits include complimentary covered parking, a refreshing swimming pool with cabana and strength and cardio fitness center. Enjoy unmatched shopping, dining and entertainment venues just moments from your doorstep. Our prime location in Plano affords quick access to schools in the recognized Plano Independent School District, the Dallas North Tollway, Highway 191, and major area employers including HP Enterprise, Dell, Dr. Pepper Snapple Group, Siemens and Frito-Lay. Apply online or stop in today to reserve your apartment home and experience unmatched quality at Summers Crossing.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Highmark Residential

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is Summers Crossing Apartments Rated?
                                                Based on 184 number of votes by renters, Summers Crossing Apartments is currently rated 4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Summers Crossing Apartments?
                                                Summers Crossing Apartments is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                How effective was the maintenance team when resolving your problem?
                                                Summers Crossing Apartments is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                What are noise levels like at Summers Crossing Apartments?
                                                Summers Crossing Apartments is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                How safe is Summers Crossing Apartments?
                                                Summers Crossing Apartments is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                How satisfied are residents with the neighborhood?
                                                Summers Crossing Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Summers Crossing Apartments?
                                                Summers Crossing Apartments is rated 3.4/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 4.08 days to their community reviews in the past year.
                                                Who manages Summers Crossing Apartments?
                                                Highmark Residential
                                                What is the pet policy at Summers Crossing Apartments?
                                                Cats Allowed
                                                Dogs Allowed
                                                Restrictions: A maximum of 2 animals are allowed per apartment. Aggressive dogs or any dog with a bite history will not be accepted
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                1 Bed, 1.5 Baths
                                                2 Beds, 2 Baths

                                                Contact Property

                                                Summers Crossing Apartments

                                                March 2024

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                                                Summers Crossing Apartments is a 660 - 1,277 sq. ft. apartment in Plano in zip code 75093. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,084 - $5,427. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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