Review History for anonymous

The Point at Deerfield Apartments


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anonymous

Resident 2011 - 2014

7/3/2014

This place is RAT infested, but only after Fairfield took over the property in 2011. There was a horrible smell coming from my air vent in my car and when I took in to take a look and get a oil change, they said the smell was due to RAT poop!!!!! Never, in all the years I have lived in an apartment, have I encountered this. This place is nasty, just trailer park, ------ fabulous. RAT infested people. When this was Amli's property I never saw any black boxes around but then all of a sudden they started to pop up. I asked what they were and sure enough, RAT traps! I can't move out quick enough. By the way, Amli never had vacancies, never advertised, but now we have several.
    Manager

    9/9/2014

    The Point at Deerfield Apartments
    Thank you for providing us with your feedback and we are so sorry that you are not enjoying your living experience with us here at The Point at Deerfield Apartments. Our community does back up to a creek which provides us with a beautiful natural setting but also burdens us with the wildlife that comes with it. We partner with a pest control company to provide our residents with pest control services as well as to maintain the community grounds. We received information from the City of Plano that the city experienced an increase in the rodent population, therefore, our pest control vendor installed more bait stations as a precautionary measure. We apologize if you find the increased number of bait stations unsettling but we felt it was in the best interest of our community and residents to have them installed. We would love the opportunity to speak with you further regarding your experiences. We invite you to please contact the office and ask to speak directly to the property manager. We look forward to speaking with you and hope that we are able to make the remainder of your stay with us a more positive one.

    Review 29 out of 76

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    The Point at Deerfield Apartments

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