Towns of Chapel Hill Apartments
#5,005 #16 #789

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Towns of Chapel Hill Apartments

6201 Chapel Hill Boulevard, Plano, TX 75093
(186 Reviews)
$1,534 - $3,096/mo
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Floor Plans & Pricing

1 Bedroom

San Antonio 2nd Floor

1 Bed, 1 Bath | 825 sq. ft.

$1,655

5 Available Units

See Floor Plan Details

Dallas

1 Bed, 1 Bath | 795 sq. ft.

$1,670

2 Available Units

See Floor Plan Details

Dallas 2nd Floor

1 Bed, 1 Bath | 877 sq. ft.

$1,705

2 Available Units

See Floor Plan Details

San Antonio

1 Bed, 1 Bath | 739 sq. ft.

$1,615

1 Available Unit

See Floor Plan Details

2 Bedrooms

Amarillo

2 Beds, 2.5 Baths | 1,085 sq. ft.

$1,754

5 Available Units

See Floor Plan Details

Ft. Worth Alternate

2 Beds, 1.5 Baths | 1,164 sq. ft.

$1,939

2 Available Units

See Floor Plan Details

Ft. Worth

2 Beds, 2.5 Baths | 1,164 sq. ft.

$1,943

2 Available Units

See Floor Plan Details

Austin

2 Beds, 2.5 Baths | 1,085 sq. ft.

$1,534

See Floor Plan Details

3 Bedrooms

Houston

3 Beds, 2.5 Baths | 1,467 sq. ft.

$3,096

1 Available Unit

See Floor Plan Details

Houston

3 Beds, 2.5 Baths | 1,454 sq. ft.

$2,805

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

4.5

Grounds

4.0

Safety

4.2

Office Staff

3.8

Maintenance

4.4

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

13

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

14.69 days

View Community Timeline
View Community Timeline

Towns of Chapel Hill Apartments Reviews

(156)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1049998

Verified Resident 2022 - 2024

2/9/2024

living in chapelhill gives good mood to me. Around chapelhill, there are a lot of shopping center llike target, costco and walmart. Near the chapelhill, there is a good elementary school and park. Thank you for good maintenance team.

    Manager

    2/15/2024

    Towns of Chapel Hill Apartments
    Thank you for taking the time to leave a review for us at Towns of Chapel Hill Apartments. We're happy we could meet your expectations! At Towns of Chapel Hill Apartments, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Towns of Chapel Hill Apartments.
    Review Author Icon

    Resident 1218718

    Verified Resident 2024

    1/20/2024

    Horrible would not recommend. Management is slow to respond if at all. My apartment unit was handed over to me in horrible condition. Not cleaned, with broken subpar appliances, stains, holes in walls, dank paint, leaks and standing water, mildew smell, pet hair, I could… See More >
      Manager

      2/3/2024

      Towns of Chapel Hill Apartments
      It's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Towns of Chapel Hill Apartments. I'm going to talk to the team here at Towns of Chapel Hill Apartments to see how we can improve for next time.
      Review Author Icon

      Resident 1216471

      Verified Resident 2021 - 2024

      1/12/2024

      It’s has been overall a nice experience to live at over the past 2-1/2 years. I have only one issues and that is the lack grass/gravel between my building and another as there is too much of a muddy area.… See More >
        Manager

        2/3/2024

        Towns of Chapel Hill Apartments
        Hi Shavone, thank you for taking the time to leave a review for us at Towns of Chapel Hill Apartments. We're happy we could meet your expectations! Our team makes it their mission to deliver an excellent experience. We're so glad we delivered during your visit, and we're here if you need any additional info!

        Updated Review

        Review Author Icon

        Resident 1138076

        Verified Resident 2022 - 2023

        1/8/2024

        Multiple lease violations and was not allowed to break the lease. Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler Filler

          Manager

          2/3/2024

          Towns of Chapel Hill Apartments
          I'm so sorry you had this experience.If there's anything else you'd like us to know, please don't hesitate to get in touch. We want to make it right. At Towns of Chapel Hill Apartments, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Towns of Chapel Hill Apartments.

          Updated Review

          Review Author Icon

          Resident 957479

          Verified Resident 2019 - 2023

          11/28/2023

          Apartments are comfortable. They have extra space as compared to other apartment complexes. The are a little pricy though. Sometimes, communication with staff is not smooth. Emails aren't responded. Calls are ok. Maintenance support is outstanding. They are very effective and helpful. They go way… See More >
            Manager

            2/3/2024

            Towns of Chapel Hill Apartments
            Good Morning, thank you for taking the time to leave a review for us at Towns of Chapel Hill Apartments. We're happy we could meet your expectations! Our team makes it their mission to deliver an excellent experience. We're so glad we delivered during your visit, and we're here if you need any additional info!
            Review Author Icon

            Resident 1175545

            Verified Resident 2023

            8/31/2023

            I have no problems with the maintenance people only the folks who work in the front office which bungled my entire move in experience and had to move me to another apartment after putting me in a roach infested place, 517 which caused me over… See More >
              Manager

              9/5/2023

              Towns of Chapel Hill Apartments
              Chris, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (972) 378-6000 to discuss this further.
              Review Author Icon

              Resident 1174225

              Verified Resident 2023

              8/27/2023

              Gread locatin and very quiet and safe environment. The building is a bit old and needs some maintenance but the team arranged repair quickly. I had some trouble with first payment, so that should be improved.

                Manager

                9/5/2023

                Towns of Chapel Hill Apartments
                Verified Resident 1174225, thank you for your kind review; we are happy to pass along your comments to the team here at Towns of Chapel Hill Apartments!
                Review Author Icon

                Resident 1173348

                Verified Resident 2023

                8/24/2023

                Maintenance top. Management not so good. I booked a car spot, was in touch with them for a month, when I came they said "it's gone, first time first serve". Also gym, not able to fix it from December probably. So bad management.… See More >
                  Manager

                  9/5/2023

                  Towns of Chapel Hill Apartments
                  Hi Verified Resident 1173348, thank you so much for your positive comments about Towns of Chapel Hill Apartments!
                  Review Author Icon

                  Resident 1164646

                  Verified Resident 2018 - 2023

                  7/30/2023

                  I would highly recommend The Towns of Chapel Hill to anyone looking for a safe, quiet, clean, and respectful place to call home. Megan Wolf is an excellent manager in the office! She listens to your concerns and schedules repairs very quickly when needed. Margarito… See More >
                    Manager

                    8/3/2023

                    Towns of Chapel Hill Apartments
                    Thank you for your kind review; we are happy to pass along your comments to the team here at Towns of Chapel Hill Apartments! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                    Review Author Icon

                    Resident 1157691

                    Verified Resident 2023

                    7/9/2023

                    Towns of Chapel Hill leasing staff will work hard to make the move-in experience as stress free as possible. The community is quiet and well maintained. Any issues or concerns are addressed quickly. It is a safe community that is conveniently located… See More >
                      Manager

                      7/11/2023

                      Towns of Chapel Hill Apartments
                      We strive for 100% satisfaction, and it is great to see you had such a positive experience at Towns of Chapel Hill Apartments.

                      Updated Review

                      Review Author Icon

                      Resident 1050036

                      Verified Resident 2022 - 2023

                      6/20/2023

                      The staff has not been very helpful lately with change in staff. Dog bits, theft and a lot happening now that is not being addressed properly. The maintenance staff are pretty good and the community should install more cameras to monitor the community and make… See More >
                        Manager

                        6/22/2023

                        Towns of Chapel Hill Apartments
                        Hello, Thank you for taking the time to leave a honest review with what we can do to improve the property. If you can please contact the office at your earliest convenience to address any concerns. Thank you!
                        Review Author Icon

                        Resident 1134453

                        Verified Resident 2022 - 2023

                        4/25/2023

                        Good and nice maintenance. Kind people in leasing office. It is a little bit old apartment but maintenance is good. Everything on the pay bill is clear. Many things in website are well organized and convenient.

                          Manager

                          5/16/2023

                          Towns of Chapel Hill Apartments
                          T We look forward to your next visit! Take care! hank you so much for your positive comments about Towns of Chapel Hill Apartments!
                          Review Author Icon

                          Resident 1128201

                          Verified Resident 2023

                          4/5/2023

                          STAY AWAY FROM THIS PLACE!!!! IT'S DIRTY, UNKEPT, AND THE LEASING OFFICE MANAGER CELESTE IS HIGHLY UNPROFESSIONAL. CELESTE WILL LIE TO COVER HER OWN ASSETS. THEY SHOULD FIRE THE ENTIRE MAINTENANCE CREW

                            Manager

                            4/6/2023

                            Towns of Chapel Hill Apartments
                            Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will use your comments to refine our efforts to ensure this issue does not happen again.
                            Review Author Icon

                            Resident 1116382

                            Verified Resident 2018 - 2022

                            2/26/2023

                            If I had to make any comments it would be: 1) Unaccompanied younger children - noise level amplifies in the courtyard grill area and you can literally hear their their conversations inside the unit I live. This can be annoying if you are trying to sleep… See More >
                              Manager

                              3/3/2023

                              Towns of Chapel Hill Apartments
                              We appreciate you taking the time to leave us this feedback. We would love to make sure we get this addressed in a timely matter. If you could please reach out to the office so we can make sure to take care of the matter. Thank you , Towns of Chapel Hill
                              Review Author Icon

                              S.Lynn_u

                              Resident 2022 - 2023

                              1/5/2023

                              German Roach / Pest Control

                              See full review on google reviews. Do not move here, the owners lack integrity and the complex has ROACHES, I now know way more about roaches than I should from this whole experience—the breed is German roaches. If you’re like me and look at all… See More >
                                Manager

                                1/22/2023

                                Towns of Chapel Hill Apartments
                                We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact the office at your earliest convenience to discuss this matter.

                                Updated Review

                                Review Author Icon

                                Resident 977303

                                Verified Resident 2021 - 2022

                                12/23/2022

                                This is the best property I’ve lived at. The landscaping company contracted here does an okay job, but they are not great. That’s the only thing I would change at this property. The staff is super friendly and approachable and maintenance is awesome!… See More >
                                  Manager

                                  1/11/2023

                                  Towns of Chapel Hill Apartments
                                  Thank you for your kind words! We strive to provide the best service for our residents here at Towns.

                                  Updated Review

                                  Review Author Icon

                                  Resident 863669

                                  Verified Resident 2019 - 2022

                                  11/26/2022

                                  muy linda la comunidad amable y respetuosos. todas las areas siempre se encduentrar limpias y ordenadas. me encanta el area de la piscina los apartamento son bastante grandes y acojedores y cuando viene hacer algun mantenimiento lo hacen rapido y dejan el area limpia

                                    Manager

                                    1/11/2023

                                    Towns of Chapel Hill Apartments
                                    nos esforzamos por lograr una satisfacción del 100 %, y es genial ver que tuvo una experiencia tan positiva
                                    Review Author Icon

                                    Resident 1088125

                                    Verified Resident 2022

                                    11/24/2022

                                    Ha sido un buen tiempo en un lugar tranquilo…………………,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,… See More >
                                      Manager

                                      1/11/2023

                                      Towns of Chapel Hill Apartments
                                      Gracias por tu amable reseña sobre las Towns of Chapel Hill
                                      Review Author Icon

                                      Resident 1079460

                                      Verified Resident 2021 - 2022

                                      10/29/2022

                                      My experience here has been Awesome! The serenity, security and tranquility of this community cannot be over emphasized!. Their maintenance culture is top notch i must say. Great neighborhood!! Wonderful living experience!!!

                                        Manager

                                        11/14/2022

                                        Towns of Chapel Hill Apartments
                                        W We look forward to your next visit! Take care! e are very happy to have provided you with such a positive experience!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1041317

                                        Verified Resident 2022

                                        10/23/2022

                                        Living at Chapel Hill has been a wonderful experience. The grounds are well maintained, staff is nice and community is safe. The complex is close to lots of stores and restaurants. Great school district and parks nearby.

                                          Manager

                                          10/31/2022

                                          Towns of Chapel Hill Apartments
                                          W We look forward to your next visit! Take care! e are very happy we could provide you with a positive experience!
                                          Review Author Icon

                                          Resident 1075070

                                          Verified Resident 2018 - 2022

                                          10/13/2022

                                          Great place to live. Quiet, friendly, and safe. The Tollway and Bush are very convenient. Great staff Maintenance is very quick to respond. Lived here for 4 years and still enjoy it. Willow Bend Mall is across the street.

                                            Manager

                                            10/31/2022

                                            Towns of Chapel Hill Apartments
                                            We are very happy to have provided you with such a positive experience!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1072008

                                            Verified Resident 2003 - 2022

                                            10/4/2022

                                            I enjoy the family oriented atmosphere and the layout and finishes of my townhome. The maintenance staff is also very friendly and efficient. There are few problems that arise for me, but they are always quick to respond and know how to fix… See More >
                                              Manager

                                              10/7/2022

                                              Towns of Chapel Hill Apartments
                                              We are very happy to have provided you with such a positive experience!
                                              Review Author Icon

                                              Resident 1061290

                                              Verified Resident 2022

                                              9/2/2022

                                              I really love living at Towns of Chapel Hill! Everyone in the leasing office is nice and helpful. The maintenance man is awesome! I have only needed a couple things and he has been quick and efficient! The community is very quiet and in my… See More >
                                                Manager

                                                9/22/2022

                                                Towns of Chapel Hill Apartments
                                                Your wonderful feedback and rating mean a lot to us. Thank you for taking time out of your day for this!
                                                Review Author Icon

                                                Resident 1041356

                                                Verified Resident 2018 - 2022

                                                7/2/2022

                                                Not much to complain about here. Fitness center needs some work and pool has been missing lounge chairs for over a year but that's about it. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                                                  Manager

                                                  10/7/2022

                                                  Towns of Chapel Hill Apartments
                                                  Your wonderful feedback and rating mean a lot to us.

                                                  Updated Review

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2021 - 2022

                                                  6/9/2022

                                                  Fraudelent late charges without notice

                                                  I was charged late fee for the late payment of rent even though I paid the rent on time . The rent has utility billing billed separately and I forgot to pay utility bill ,In the lease agreement it clearly says that for late payment… See More >
                                                    Manager

                                                    10/9/2022

                                                    Towns of Chapel Hill Apartments
                                                    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $150. Fee: $250 ~ 250. Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $250 pet fee. Pet rent is $25 per month, per pet. There is a weight limit of 75 lbs. and aggressive breeds are prohibited. For more information, please call our leasing office.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $150. Fee: $250 ~ 250. Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $250 pet fee. Pet rent is $25 per month, per pet. There is a weight limit of 75 lbs. and aggressive breeds are prohibited. For more information, please call our leasing office.. Pet Limit: 2
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                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Business Center
                                                    • Clubhouse
                                                    • Complimentary Wi-Fi
                                                    • Convenient to Dart Bus
                                                    • Convenient to Shopping and Entertainment
                                                    • Dog Friendly
                                                    • Fitness Center
                                                    • Hot Tub
                                                    • Outdoor Patio with Fire Pit
                                                    • Pet Friendly Community- Cats Accepted
                                                    • Picnic Area
                                                    • Pool
                                                    • Pool
                                                    Show Less
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                                                    Leasing

                                                    Surround yourself in the luxury of our beautiful townhome community. Tucked away in an exclusive, private residential neighborhood, we're conveniently close to the North Dallas Tollway, President George Bush Turnpike and Legacy Business Park. Award winning Plano Schools are within walking distance, and you'll find several restaurants, movie theaters and Willow Bend Mall nearby as well.From contemporary gas fireplaces and ceramic tile entryways, to kitchen conveniences like a gas stove, dishwasher, microwave, and serving bar, each feature of our apartments will make you feel right at home. Roomy garden tubs, cathedral ceilings, private patios, balconies and private garages are also available in select apartments.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3165

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 07/09/2020
                                                    Q: How many floors? Do you do a 6 month lease?

                                                    Frequently Asked

                                                    How is Towns of Chapel Hill Apartments Rated?
                                                    Based on 186 number of votes by renters, Towns of Chapel Hill Apartments is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Towns of Chapel Hill Apartments?
                                                    Towns of Chapel Hill Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Towns of Chapel Hill Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Towns of Chapel Hill Apartments?
                                                    Towns of Chapel Hill Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Towns of Chapel Hill Apartments?
                                                    Towns of Chapel Hill Apartments is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Towns of Chapel Hill Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Towns of Chapel Hill Apartments?
                                                    Towns of Chapel Hill Apartments is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 14.69 days to their community reviews in the past year.
                                                    Who manages Towns of Chapel Hill Apartments?
                                                    Greystar
                                                    What is the pet policy at Towns of Chapel Hill Apartments?
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Fee: $250 ~ 250
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $250 pet fee. Pet rent is $25 per month, per pet. There is a weight limit of 75 lbs. and aggressive breeds are prohibited. For more information, please call our leasing office.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Fee: $250 ~ 250
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $250 pet fee. Pet rent is $25 per month, per pet. There is a weight limit of 75 lbs. and aggressive breeds are prohibited. For more information, please call our leasing office.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2.5 Baths

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                                                    Towns of Chapel Hill Apartments is a 739 - 1,467 sq. ft. apartment in Plano in zip code 75093. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,534. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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