Review History for David_S675

Villas at Chase Oaks


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David_S675

Resident 2019

8/24/2019

Halfway through our lease they tell us they're installing mandatory alarm systems for every apartment, and there's an extra $40/month fee. They required every tenant to sign an acknowledgment form, but I had some questions before I accept another monthly fee. When I went to the office to understand the situation better, both of the office workers were very rude and told me it would be installed whether I would sign the form or not, and if I didn't like it there's nothing they can do. Keep in mind they're already charging us $30/month for mandatory 'valet trash' services (when there's dumpsters all over the parking lot itself) And when I went to the office previously to ask why I never received the $250 move in discount they mentioned before I leased, their excuse was since I submitted my application form BEFORE the date mentioned on the discount that I did not apply. I had not finalized the lease. I had not moved in yet. My move in date would have been within the window of the $250 offer, but simply because I submitted an application for the apartments, I lost the opportunity. I asked them if I could cancel the previous application and fill out another right now to qualify, they laughed and said it 'doesn't work like that.' I will not be renewing my lease here. I advise everyone to stay away from this place.
    Manager

    9/4/2019

    Villas at Chase Oaks
    Thank you for your review of our community. I wanted to let you know you will not be required to pay the additional fees until your lease expires, and you decide to renew. We would like to discuss this in detail with you so there is a clear understanding. Please stop by our office at your earliest convenience. We think this will be a great amenity you will love once everyone understands the benefits. Thanks

    Review 20 out of 148

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    Villas at Chase Oaks

    March 2024

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