I have been living in the apartment since the end of December 2007. When we move in, the apartment kitchen oven is very dirty and has some death roaches bodies. I went to tell the manager, but he didn t care about it. When we move out, they charged us general cleaning and carpet shampoo $125 but according to the contract it stated that A $50.00 general cleaning charge and a carpet shampoo charge will be deducted from your deposit . I don t know how they write English words.