| Number of reviews in the past 365 days | 8 |
| Percentage of reviews responded to | 87.5% |
| Average time to respond to reviews | 25.12 days |
Northshore Place Apartments
177 Northshore Blvd., Portland, TX 78374
177 Northshore Blvd., Portland, TX 78374
Floor Plans
- $1,338
- $1,665
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Northshore Place Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (14 Reviews)
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Verified Resident 812626 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/07/2020
I put 3 stars for noise only because the neighbors dog barks all the time and at all hours of the night. Thats not the complex noise, but more of resident noise. I have knocked on the neighbors door to ask them kindly to do something… See More
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Northshore Place Apartments Manager
09/09/2020
Thank you for your feedback regarding Northshore Place. We value each one of our residents and want you to have the best experience living with us. Please contact the leasing office to discuss any issues. Let us know if there is anything else we can do for you; we are more than happy to help! Team NSP
Verified Resident 811013 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2020
Other than my upstairs neighbors it has been pretty decent. The grounds are kept very neat. The maintenance man here is the best I have ever seen. They keep up with their routine visits to make sure everything is in condition and running properly. See More
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Verified Resident 803599 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2020
Nice, new apartment complex. The staff is friendly. The lease signing process was way more complicated that it seems that it should have been. The automated security gate at the back of the complex has been wide open for more than 5 weeks. It seems it… See More
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Northshore Place Apartments Manager
08/19/2020
Thank you so for your review. We appreciate you taking the time to leave us this feedback and assure you that the front office staff has been working to address this issue. Please let us know if you need anything as we are happy to help! Team NSP
Verified Resident 791399 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2020
Rent is too expensive, my neighbors up stairs rockn roll all night and party everyday, and the roads into and out of the apartments are terrible. The staff are decent people, and they try to do what they can with what is provided to them. I… See More
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Northshore Place Apartments Manager
07/17/2020
Hi Verified Resident 791399, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at 361-704-4444 at anytime . Team NSP
Verified Resident 787024 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/04/2020
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Northshore Place Apartments Manager
07/06/2020
We appreciate your positive review about our community! Team NSP
Verified Resident 782922 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2020
Only trouble Ive had is that the connection for my internet does not work. Ive submitted a work order, had to call the office to see the status of the work order it was in queue for over 72 hours. When called they said to call… See More
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Northshore Place Apartments Manager
06/26/2020
Hello, we appreciate you taking the time to leave us this feedback. Our staff has been in contact with our Spectrum representative to help resolve this issue. Please don't hesitate to reach out if there's anything additional we can do for you! Team NSP
Verified Resident 775073 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2020
Northshore place is a great community. The staff and custodian are excellent and very helpful. You want to feel at home, move here. The apartment was very clean and move in ready. The hallway lighting is very good at night. Its gated, so you do not… See More
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Northshore Place Apartments Manager
06/05/2020
Thank you so much for your 5 star review! One of our main goals is to be able to provide a place that our residents can feel at home. We are so glad that we are able to do that for you! Team NSP
Verified Resident 771532 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2020
Northshore place is by far the best apartment complex we have ever lived at! The location, aesthetic, and amenities are all amazing! We love the look and feel of the community and the staff and maintenance have all been incredible since moving in. I would highly… See More
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Northshore Place Apartments Manager
05/27/2020
Thank you for the review! We are so glad that you are enjoying your new home at Northshore Place. Our staff strives to be the best for our residents. Team NSP
Debbie_G307 • Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2020
Advertised as upscale built extremely cheap absolutely no insulation or soundproofing parking lot in violation of Portland codes not enough free parking. Lean to parking is at additional cost it consumes almost all parking directly in front of Bldg width of spaces so narrow all cars… See More
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Prospective Resident • Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/20/2019
Note: We are Future Residents but our experience thus far is worth a good review. We called Northshore to ask about a tour that same day of some of the units. We were met by Christina who was extremely helpful and knowledgeable. She answered all of… See More
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Northshore Place Apartments Manager
09/21/2019
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Northshore Place. Thanks again for the recommendation, and have an amazing day!-Team NSP
Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/16/2019
At least the price is ok but I moved from outside of Texas so that's relative to me. On to Greystar... sheesh! They're out here begging for good reviews. What pests, human sized pests! I'll go find someplace better soon. I hear a lot of good… See More
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Northshore Place Apartments Manager
08/23/2019
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (361) 704-4444 at your earliest convenience and we will do our best to resolve this with you. Thank You, Team NSP
Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2019
Great apartment at right location. Good maintenance , pet friendly too. It has enough parking space. Close to East Cliff Elementary School. Worthy of taking a chance to live at "The Northshore Place" . See More
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Northshore Place Apartments Manager
08/17/2019
Hi, thank you so much for your positive comments about Northshore Place! Please let us know if there is anything else we can do for you; we are more than happy to help!-Team NSP
Faye_F • Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2019
We really like our apartment. It's the perfect size for our family. The office staff are always super friendly. We really like the fact that it's a gated community. The pool is nice and big and fun for the whole family! See More
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Northshore Place Apartments Manager
07/29/2019
We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!-NSP Team
Former Resident • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/27/2019
It was awesome! Friendly helpful staff. Very responsive. Brook is awesome! Clean, well kept. No noise. Friendly neighbors. Perfect location to highway. Rent affordable. Comfortable rooms. Great open space floor plan and hardwood floors. See More
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Northshore Place Apartments Manager
06/27/2019
We are so happy to read such a great review about Northshore Place! Please let us know if there is anything else we can do for you; we are more than happy to help!-Northshore Place Team
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$1,338
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,665
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
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Frequently Asked
What are noise levels like at Northshore Place Apartments?
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Northshore Place Apartments?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How safe is Northshore Place Apartments?
The community is rated 3.9/5 stars, which is considered being very safe on average.
The community is rated 3.9/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 87.5% of their community reviews in the past year.
Managers have responded to 87.5% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 25.12 days to their community reviews in the past year.
Managers have replied within 25.12 days to their community reviews in the past year.
What is the pet policy at Northshore Place Apartments?
No pet policy available
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 2 Baths
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