Number of reviews in the past 365 days | 8 |
Percentage of reviews responded to | 87.5% |
Average time to respond to reviews | 25.12 days |
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Northshore Place Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 8 |
Percentage of reviews responded to | 87.5% |
Average time to respond to reviews | 25.12 days |
Thank you for your feedback regarding Northshore Place. We value each one of our residents and want you to have the best experience living with us. Please contact the leasing office to discuss any issues. Let us know if there is anything else we can do for you; we are more than happy to help! Team NSP
Thank you so for your review. We appreciate you taking the time to leave us this feedback and assure you that the front office staff has been working to address this issue. Please let us know if you need anything as we are happy to help! Team NSP
Hi Verified Resident 791399, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at 361-704-4444 at anytime . Team NSP
We appreciate your positive review about our community! Team NSP
Hello, we appreciate you taking the time to leave us this feedback. Our staff has been in contact with our Spectrum representative to help resolve this issue. Please don't hesitate to reach out if there's anything additional we can do for you! Team NSP
Thank you so much for your 5 star review! One of our main goals is to be able to provide a place that our residents can feel at home. We are so glad that we are able to do that for you! Team NSP
Thank you for the review! We are so glad that you are enjoying your new home at Northshore Place. Our staff strives to be the best for our residents. Team NSP
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Northshore Place. Thanks again for the recommendation, and have an amazing day!-Team NSP
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (361) 704-4444 at your earliest convenience and we will do our best to resolve this with you. Thank You, Team NSP
Hi, thank you so much for your positive comments about Northshore Place! Please let us know if there is anything else we can do for you; we are more than happy to help!-Team NSP
We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!-NSP Team
We are so happy to read such a great review about Northshore Place! Please let us know if there is anything else we can do for you; we are more than happy to help!-Northshore Place Team
$1,338
N/A
N/A
1 Bedroom
$1,665
N/A
N/A
2 Bedrooms
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Northshore Place Apartments