Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 25% |
Average time to respond to reviews | 252 days |
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Cortland Windsong Ranch
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 25% |
Average time to respond to reviews | 252 days |
Dear Valued Resident, Thank you for taking time to write us a review. We appreciate your feedback as that is what allows us to know what areas to improve on. I will work with maintenance to make sure that these areas receive more attention. If you have any other concerns, please feel free to email me directly at [email protected] I am always happy to help! Thank you, Kirsten C. Community Manager
Thank you so much for taking time out to write us a review about your experience at Adara. Please do not hesitate to reach out to me directly if I can ever assist you with anything. Kirsten C. Community Manager
Thank you for leaving such detailed feedback. We're glad you've been enjoying the community! If you'd ever like to discuss your concerns regarding the noise level in your building, please don't hesitate to reach out to us at [email protected] Have a great week! Your Cortland Windsong Ranch Team
Hi neighbor, I am disappointed to hear that you have not enjoyed your time at Cortland Windsong Ranch. Our team works very hard to provide the best possible living experience for our residents, so I would greatly appreciate an opportunity to turn this around. Could you please reach out to us at [email protected] or stop by the office at your convenience? -Your Cortland Windsong Ranch Team
Thank you so much for taking the time out to leave a note about your time here at Cortland Windsong Ranch. We appreciate your feedback on the valet trash service. If there is anything else we can do to make your experience even better, please do not hesitate to let us know! Thank you, Kirsten C. Community Manager
Thank you again for taking the time to let us know how we did. We are happy to have your family as a part of our community family. Please don't hesitate to reach out should you need anything in the future. Kirsten C. Community Manager
Dear valued resident, Thanks for your praise and kind comments about our team. It's such a pleasure to hear that our goal to provide excellent service is being achieved. Thank you, Kirsten C. Community Manager
Thank you so much for your positive comments about Cortland Windsong Ranch! We are glad you are enjoying your apartment home. Sincerely, Kirsten C. Community Manager
Thank you for your praise and kind comments about our maintenance team. We appreciate hearing how our customer service touches the residents that call Cortland Windsong Ranch home. Thank you, Kirsten C. Community Manager
Dear Valued Resident, We are glad to hear that you are enjoying your new home and appreciate your feedback on how we can improve our move-in process. It is important to us that you receive the best service. Please let us know if there is anything we can assist you with in the future. Thank you, Kirsten C. Community Manager
Dear valued resident, Thank you for taking time to let us know how your experience was while living in Cortland Windsong Ranch. We want to make sure you always receive the best service here at our community. Thank you again, Kirsten C. Community Manager
With floor plans that boast spacious and modern livings best features, find the perfect balance of beauty and convenience Located just off the Dallas N and US-380, our community offers ideal access to an array of upscale dining, shopping. Our living spaces and modern conveniences invite you to redefine living large. Dish up your favorite meal in our gourmet kitchens, featuring granite countertops, stainless steel appliances, and elegant designer finishes. Or just enjoy the luxury of large walk-in closets, wood-style flooring, and walk-in shower with rainfall showerhead. Whether you're in the mood to wind down or work out, our community amenities help you make the most of your every day. Soak up your moment in the sun at our resort-style pool, connect to the rest of your world in our business center, take a leisurely or brisk jog on our serene walk/bike trail, and say goodbye to your gym membership with our 24/7 fitness center!
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Cortland Windsong Ranch