epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.5
Safety	2.4
Office Staff	3
Maintenance	2.9
Neighborhood	3.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	8

Manager's Review Engagement

Percentage of reviews responded to	75%

Manager's Review Reply Time

Average time to respond to reviews	32.5 days

Ratings & Reviews (74 Reviews)

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AVERAGE RATING

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Noise

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Axis 110 Manager

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Resident • 2020 Not Recommended

Updated 05/22/2020

Reviewed 05/22/2020

Besides the place being nice it is the Worst apartments I ever lived in! The 2 managers are rude and disrespectful they talk to me like I am a little kid and not intelligent or something even tho I am an elder. The two Ericas are… See More

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Resident • 2018 - 2020 Not Recommended

Updated 04/25/2020

Reviewed 08/27/2019

The Cityline area is nice and convenient. I haven't necessarily had any bad experiences with the staff. But the complex is def not worth the money. I had friends in town over the weekend and I was so embarrassed. I never realized how dirty and how… See More

Axis 110 Manager05/05/2019

Hello, Thank you for your feedback, we certainly value any opportunity to improve our community. We have made steps to increase the frequency of the hallways and common area cleaning, we have added a courtesy patrol service that monitors the community and parking garage seven days a week. Thank you for the suggestions of adding mirrors to the parking garage, and mats at the entry to the hallways. These are fabulous suggestions! We would love the opportunity to turn your experience around, if you would like to discuss more please email us at [email protected], or give us a call at 972-234-0110. Thanks, Axis 110 Management

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Resident • 2019 - 2020 Not Recommended

Updated 02/25/2020

Reviewed 02/25/2020

This apartment is one of the worst apartments i have ever lived in. The management was nice before i signed and moved in but was so rude and racist. I got harassed by a man 2 different times with sexual comments and had to call the… See More

Axis 110 Manager27/27/2020

Thank you for your feedback. My name is Brandy, and I am the new property manager at Axis 110. Would you be able to come to the office to meet with me so we can discuss these issues? We certainly do not want you feeling this way about your home. I look forward to meeting you.

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Axis110Sucks • Resident • 2018 - 2020 Not Recommended

Updated 01/24/2020

Reviewed 01/24/2020

With the management change, things have gone downhill. Dirty all over, elevators don't work and it's not just occasional but all the time. Harder to pay rent. Security is getting worse everyday with cars getting broken into. Me and other people are also facing longer times… See More

Axis 110 Manager28/28/2020

Thank you for taking the time to leave feedback about the community. We are saddened to hear about your poor experience at Axis 110. While we respect that you have chosen to leave an anonymous review, we hope that you will give us the chance to address these concerns and move forward in a positive light. Our residents' experiences are extremely important to us, and we want to make this right. Please reach out to us at [email protected] anytime or by phone at (972) 234-0110. We hope to hear from you.

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Resident • 2019 - 2020 Recommended

Updated 01/16/2020

Reviewed 01/16/2020

Erica is very sweet to us and helpful whenever we need her! We usually don't have a problem with things while living here but if we do, maintenance would come the next day after we put in a request. Great place!

Axis 110 Manager28/28/2020

Thank you so much for taking the time out of your day to leave such a kind review of our community! We are so glad to hear that you are having great interactions with both our office and maintenance teams. As always, if there is anything we can do to improve upon your experience, we are just a phone call away!

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Resident • 2018 - 2019 Not Recommended

Updated 09/04/2019

Reviewed 09/04/2019

This property has gone downhill under new management. The halls and stairwells are dirty and don't get me started on the elevators. I would have a very hard time recommending Axis 110 to a friend, or an enemy for that matter.

Axis 110 Manager05/05/2019

Hello, We were saddened to see your review of our community. We would love to speak with you, and address your concerns. We just recently hired on a full time groundskeeper to assist with the cleanliness of the hallways. We hope that you have noticed the improvement. All elevators are back in working order, we apologize for the lengthy repair process of the freight elevator, but we are happy to report that the issue has been resolved. We would love the opportunity to turn your experience around. Please email us at [email protected], or give us a call at 972-234-0110

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Resident • 2019 Recommended

Updated 06/28/2019

Reviewed 06/28/2019

To put it simply I am ready and excited to renew my lease! I love the appliances. Everything is top of the line vs cheap stuff. it is one of the few places in my price point that offers a gas grill. I love having a… See More

Axis 110 Manager27/27/2019

Thank you for taking the time to leave your valuable feedback! We are so glad to hear that you are loving your apartment home and ready to renew your lease with us!

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Resident • 2019 Recommended

Updated 06/19/2019

Reviewed 06/19/2019

I've lived at Axis for two months. They host great events, keep the place and the pools clean, and overall are very friendly in the office. 5th floor club space is very nice. Looking forward to this year. So far I have no complaints.

Axis 110 Manager27/27/2019

We are so glad to hear you are enjoying the residents events, and the fifth floor sky lounge! We have some great events planned and we hope to see you there!

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Resident • 2019 Not Recommended

Updated 04/14/2019

Reviewed 04/03/2018

Do not live here if you have children or actually want to sleep at night. I've lived in apts for many years. Never have walls been this thin. The amount you pay here is ridiculous. The walls here are insanely thin. I can hear my neighbors… See More

Axis 110 Manager10/10/2018

Dallasres8, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (972) 234-0110 to speak to our manager directly.

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Prospective Resident • Visited 2019 Not Recommended

Updated 01/14/2019

Reviewed 01/14/2019

Unprofessional staff. Manager Melinda is not competent and unhelpful as well as the rest of the staff consisting of Amanda and Mary. The prices do not reflect what you're paying for. The place looks nice but seems dated, old and used once inside.

Axis 110 Manager17/17/2019

We apologize for the negative experience and would be happy to discuss any concerns in person. Of note, as with many in the apartment industry, our pricing and availability are very fluid and can change daily. Oftentimes only one apartment home is available in a particular layout or price point. Our team is diligent about updating our listings as close to real time as possible. Again, we'd welcome the opportunity to discuss or answer any questions you might have. Thank you -- Melinda S., Alexan Central.

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IrisB • Resident • 2018 - 2019 Not Recommended

Updated 01/08/2019

Reviewed 01/08/2019

I cannot in good conscience recommend anyone live at the Alexan Central. Security here is horrendous (definitely read all of the Google reviews). We recently walked out to our car sitting flush with the bottom of the garage. Our wheels and rims were stolen off the… See More

Axis 110 Manager14/14/2019

We apologize for this experience, Iris. We take matters like this seriously and are currently exploring options for the garage area. As always, we recommend that you a file a police report for the incident. We'd welcome the opportunity to speak with you in person and further discuss the incident, as well. Thank you -- Melinda S., Alexan Central.

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Resident • 2018 Recommended

Updated 08/01/2018

Reviewed 08/01/2018

Really love it has cooking gas stove as gas, instead of electric gas stove..However afew things are annoying, as in no speed controls on all parking levels...only 1 elevator per building which makes it hard to access it easily...no playground for kids...

Axis 110 Manager08/08/2018

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

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fibrahim2010 • Resident • 2018 Not Recommended

Updated 07/09/2018

Reviewed 11/25/2017

***WARNING TO TENANTS MOVING OUT*** So this is absolutely nuts - tenants - keep detailed records (pictures, video, and invoices) of your move out condition. Alexan will send you an invoice for over $600 for trumped up "cleaning" charges for a professionally cleaned apartment. I am… See More

Axis 110 Manager26/26/2017

Hi Farheen, we are disappointed to see your low star rating. I'm glad we were able to resolve the issue with the locator payment. I would like to schedule an in-person meeting with you, at your earliest convenience, to discuss your concerns. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Sincerely, - Sarah Nance Community Manager

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Verified Resident 490828 • 2018 Recommended

Updated 05/22/2018

Reviewed 05/22/2018

Process has been a rollercoaster but mostly positive. There were a few hiccups at first but everything is running smoothly so far. The complex is still new and quiet during the day. The terrace, gym, and common areas are a great plus and beautiful! We definitely… See More

Axis 110 Manager28/28/2018

Verified Resident, thank you so much for the positive review! Thank you, and have a fantastic day!

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Resident • 2017 - 2018 Not Recommended

Updated 05/09/2018

Reviewed 05/09/2018

everything is overpriced for nothing that works consistently; example connecting to the printer only works 1 out of 10 times; and the staff is so dam petty about everything; oh the catered stuff or events; same thing over and over YAWN - much to say -… See More

Axis 110 Manager18/18/2018

If you are willing to give us another chance, please reach out to us at (972) 234-0110 to speak to our manager directly. We will be able to set up a time for you to meet with her personally.

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Vpv228 • Resident • 2018 Recommended

Updated 05/04/2018

Reviewed 05/04/2018

Our leasing agent, Mary from the very beginning was very accommodating to all of our needs and wants in finding the perfect floor plan for our apartment. We are very pleased with the community and all its amenities.

Axis 110 Manager10/10/2018

Vpv228, we're happy to hear you had such a positive experience with our team!

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Verified Resident 483340 • 2017 - 2018 Not Recommended

Updated 05/04/2018

Reviewed 05/04/2018

You will read this. So I’ll just make points 1. Building elevators are cheap and slow. Always out of order. Contractor got swindle by the elevator company. 2. Walls and floors are super thin and vibrating. 3. Parking garage is a mess with speeders turning corners.… See More

Axis 110 Manager10/10/2018

Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to the office staff if you would like to schedule an appointment with me.

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Verified Resident 355258 • 2017 - 2018 Not Recommended

Updated 04/27/2018

Reviewed 06/10/2017

Before I loved it all. But ever since Chanel has taken over as manager it's gone down hill. Work orders take longer, the building isn't being kept up well. I put a lot of money for "luxury living" and I'm not getting it. And the attitudes… See More

Axis 110 Manager18/18/2017

We are very happy to have provided you with such a positive experience! We look forward to your residency with us!! Best regards, Wendy Kline Property Manager 972.234.0110

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Verified Resident 477144 • 2017 - 2018 Recommended

Updated 04/17/2018

Reviewed 04/17/2018

This is a really great apartment complex I enjoy taking my dogs out the dog play area. The only issue I have with this apartment complex is the nonworking elevators on a regular basis. Other than that this is a great Apartment complex See More

Axis 110 Manager17/17/2018

Hello Verified Resident, we appreciate you taking the time to leave us this feedback.

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Trashcann • Resident • 2018 Not Recommended

Updated 04/09/2018

Reviewed 04/09/2018

I regret moving here everyday. I will be moving after my lease expires. The entranc system to 24/7 package room is broken constantly. It has been broken for more than 2 months now. They lie and say it will be fixed soon. So you have to… See More

Axis 110 Manager17/10/2018

We would like to work towards a resolution, so if you are willing, please reach out to us at (972) 234-0110 to discuss this further.

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Verified Resident 473291 • 2018 Recommended

Updated 04/07/2018

Reviewed 04/07/2018

Overall experience with community is far good so far having few concerns but could be solved immediately Should be getting $500 gift voucher as per conversation and lease offers Feels like me and friend have taken wise decision to be part of this community Amenities and… See More

Axis 110 Manager10/10/2018

Verified Resident, we are very happy we could provide you with a positive experience! We will call or email you to let you know as soon as you can stop by for your gift card! Thank you! Management

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Verified Resident 371331 • 2017 - 2018 Not Recommended

Updated 04/04/2018

Reviewed 07/18/2017

Very unhappy and frustrated at this time. Elevator does not work often. Same with package room. Packages stuck in there for days. Unacceptable. Way too many options within 5 miles of here for me to live like this. I will be moving when my lease is… See More

Axis 110 Manager19/19/2017

We're happy you found Cody and Jessica from our team to be so supportive during your experience with us and we look forward to continuing your fantastic residency with us. Best regards, Wendy Kline Property Manager 972.234.0110.

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Verified Resident 472118 • 2018 Recommended

Updated 04/04/2018

Reviewed 04/04/2018

Everything is good right now, expect the sound insulation is not good enough. The environment is good. Very close to the whole food market. Gym and office are very nice too. Office agent is very patient and kind.

Axis 110 Manager10/10/2018

Verified Resident, thank you for your kind words and this wonderful review! Management

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Verified Resident 469417 • 2018 Recommended

Updated 03/28/2018

Reviewed 03/28/2018

So far, my move in experience was so easy and convenient. Thanks to Amanda Leonard for listening to my needs and help me! All the rest has been great, space, architecture, parking, safety, gym, pool! Amenities are awesome, thanks See More

Axis 110 Manager10/10/2018

Verified Resident, we're happy you found our staff to be so supportive during your experience here at Alexan Central. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Management

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Prisana Cheng • Resident • 2017 - 2018 Not Recommended

Updated 03/25/2018

Reviewed 03/25/2018

I have been living here since June of 2017. When I first moved in, I was so happy and excited to be in such a nice place. I thought I had found the perfect place. 2 weeks later, I was woken up by someone who had… See More

Axis 110 Manager10/10/2018

Prisana Cheng, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 234-0110. We look forward to hearing from you.

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Features & Amenities

Laundry

Washer/Dryer

Parking

Reserved Parking Available

General

10' to 15' Ceilings
Audio Technology Package in Select Homes
Bike Storage
Built-in Wine Fridge in Select Homes
Business Center and Conference Room
Clubhouse
Courtyard with Grilling Station and Fire Pit
Covered Outdoor Lounge Area with TVs
Custom Designed Closet in Select Homes
Dual Sink Vanities in Select Homes
Fitness Center
Garden Tubs
Gated Access
Glass Panel Cabinetry in Select Homes
Granite Countertops
High-Speed Internet
Keyless Front Door Entry
Package Receiving Service
Pet Park
Pet Stations
Pool
Premium Fixtures and/or Hardware
Private Balcony or Patio in Select Units
Skyline Terrace with Cityline Views
Sports Pool with Poolside Grilling
Stainless Steel Appliances
Stand Up Shower and Tub Combination Available in Select Homes
Sundeck
USB Outlets
Volleyball Court
Walk In Closets
Wood Plank Style or Stained Concrete Flooring

Pets

Dogs Allowed
Fee: $300
Rent: $15
Restrictions: Breed restrictions may apply.
Pet Limit: 2
Cats Allowed
Fee: $300
Rent: $15
Restrictions: Breed restrictions may apply.
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
N/A
SQ. FT.
511
Available
Avail.
N/A
Model
E1

View Floor Plan

Price
$1,100 - $1,400
SQ. FT.
511
Available
Avail.
1 Units
Model
E1A

View Floor Plan

Price
$1,145 - $1,460
SQ. FT.
566
Available
Avail.
2 Units
Model
E4

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
N/A
SQ. FT.
695
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
N/A
SQ. FT.
805
Available
Avail.
N/A
Model
A7

View Floor Plan

Price
N/A
SQ. FT.
805
Available
Avail.
N/A
Model
A7A

View Floor Plan

Price
N/A
SQ. FT.
879
Available
Avail.
N/A
Model
A9

View Floor Plan

Price
N/A
SQ. FT.
934
Available
Avail.
N/A
Model
A11

View Floor Plan

Price
$1,360 - $2,495
SQ. FT.
767
Available
Avail.
3 Units
Model
A5

View Floor Plan

Price
$1,383 - $2,298
SQ. FT.
650
Available
Avail.
3 Units
Model
A1

View Floor Plan

Price
$1,455 - $1,705
SQ. FT.
878
Available
Avail.
1 Units
Model
A8

View Floor Plan

Price
$1,495 - $2,445
SQ. FT.
804
Available
Avail.
3 Units
Model
A6

View Floor Plan

Price
$1,530 - $1,780
SQ. FT.
905
Available
Avail.
1 Units
Model
A10

View Floor Plan

Price
$1,540 - $2,500
SQ. FT.
723
Available
Avail.
3 Units
Model
A4

View Floor Plan

Price
$2,060 - $2,405
SQ. FT.
670
Available
Avail.
1 Units
Model
A2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,028
Available
Avail.
N/A
Model
B1

View Floor Plan

Price
N/A
SQ. FT.
1,225
Available
Avail.
N/A
Model
B6

View Floor Plan

Price
N/A
SQ. FT.
1,252
Available
Avail.
N/A
Model
B8A

View Floor Plan

Price
N/A
SQ. FT.
1,406
Available
Avail.
N/A
Model
B9

View Floor Plan

Price
N/A
SQ. FT.
1,412
Available
Avail.
N/A
Model
B10

View Floor Plan

Price
$1,650 - $2,915
SQ. FT.
1,159
Available
Avail.
2 Units
Model
B3

View Floor Plan

Price
$1,730 - $3,005
SQ. FT.
1,112
Available
Avail.
3 Units
Model
B2

View Floor Plan

Price
$1,875 - $3,165
SQ. FT.
1,215
Available
Avail.
1 Units
Model
B5

View Floor Plan

Price
$1,915 - $2,220
SQ. FT.
1,179
Available
Avail.
2 Units
Model
B4

View Floor Plan

Price
$1,925 - $3,215
SQ. FT.
1,252
Available
Avail.
1 Units
Model
B8

View Floor Plan

Price
$1,940 - $2,240
SQ. FT.
1,241
Available
Avail.
2 Units
Model
B7

View Floor Plan

Price
$2,160 - $3,365
SQ. FT.
1,437
Available
Avail.
3 Units
Model
B11

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

At Axis 110, we invite you to start fresh and live the life you deserve. With studio, one-, and two-bedroom apartments in Richardson, Texas, you’ll have no problem finding exactly what you’ve been searching for. From warm interiors to convenient community amenities, Axis 110 will provide you with everything you need for a happy life. Start with a personalized virtual tour, apply completely online, and benefit from our no-touch move-in process. Your perfect place is available today with flexible lease terms and furnished options. Contact Axis 110's accommodating team for a personal assistant along every step of the way, and let Axis 110 safely get you into your perfect place today!