Review History for anonymous

Block 24 Apartments


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anonymous

Resident ā€¢ 2016 - 2018

12/4/2018

I originally moved to Block 24 in 2012 and loved the convenience to my sons' schools. My first apartment there was a 1 br/1 ba overlooking the pool. I moved to Brick Row to be closer to work, but a year later I was back at Block 24. Patti was the property manager at the time and the service, maintenance, and general environment was incredible. Everyone in the office knew each resident by name and Patti was often out front greeting, grabbing packaging, or just checking on the state of things. She even knew my sons' names and would often inquire about them. After Patti left several property managers cycled through the complex, as well as office staff. Their was a general decline in the attitude and demeanor of the office staff and an inconsistency in resident support. Specifics for me were as follows: - renewal letter - rent jumped $200+, best rent offer was at 7 months (which means in 5 months we would be going through the same exercise) - renewal letter - month to month rent $4,000 - Inexperienced and ill-informed staff had me change my move out letter to accommodate a new tenant only to find out that had it taken effect I would have been charged a re-letting fee ($2K+) - Had a package show up 2 days after I turned in my keys (on a Monday) - asked them via email to hold it until the next day and they agreed - I show up to pick it up and they had returned it - Two experiences will neighbors using and dealing drugs out of their apartments - Police visits (not called by me) were fairly frequent - No upgrade in the apartments since the community was built in 2005/06. - The video and online photos are of the model - Peeling veneer, dated appliances, dated fixtures, blinds think with grease and dust that is difficult to remove, no modern thermostat, so energy costs are significantly higher - General decline of the overall community Overall, it was a very disappointing experience. There was a time when I really loved calling Block 24 my home. There are so many choices in Richardson now that it is worth looking elsewhere!

    Review 58 out of 196

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    Block 24 Apartments

    March 2024

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