Review History for SakuraSama

Lakefront Villas Apartments


Review Author Icon

SakuraSama

Resident 2020

12/8/2020

Lakefront villas is literally the worst place I have ever lived, and I've lived in Dallas for over 30 years. The location is the nicest thing; the only thing really. Everything was great until you sign, then the "manager" Alex (really a leasing agent) starts treating you like crap. We had some issues with our A/C and even after us waiting all weekend, the maintenance guy argues with us (in Spanish as he spoke little English) about how to use it properly. We finally get the leasing agent Alex in there and she proceeds to lie to my face about it should be "fan" instead of "auto". We finally get someone competent who immediately both fixes it and tells me how she lied. Anytime we needed anything fixed, the maintenance guy would argue back, it was ridiculous. Things were fine for a while, then we had ------, noisy neighbors next door. Alex continued to lie, saying she has "addressed it" and even refused to give the corporate number! We finally got the regional manager, but nothing was really done. We finally gave up and moved, the first time ever for me to break a lease. It was just that bad. Add to it the insects, dilapidated apartments and loud, LOUD music. It's a dump. Only move here if you like your neighbors smoking right outside your door, water coming in from under the walls when it rains and huge piles of garbage around the dumpster. Run and fast. I noticed all of the "reviews" have employees' names.
    Manager

    1/4/2021

    Lakefront Villas Apartments
    We're sorry to see this review. Please be assured that we are fully committed to addressing all issues raised by our residents. Your comfort and satisfaction are very important to us. Please contact us directly at lakefrontvillas@valiantresidential.com so that we may provide you with the best assistance possible. Best Regards, The Lakefront Villas Team

    Review 4 out of 49

    Share This Review

    Contact Property

    Lakefront Villas Apartments

    July 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    31
    Beds

    0

    Baths

    0

    Share This Review