Lakeside on Spring Valley
#3,055 #5 #438

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Lakeside on Spring Valley

1000 West Spring Valley Road , Richardson, TX 75080
(77 Reviews)
$963 - $1,941/mo

Lakeside on Spring Valley Reviews

(77)

3.7 rating

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77 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2019 - 2024

6/10/2024

This is not a 4 star apartment complex

First off, Tiffany and Jenn who work for Tipton Mgmt. are wonderful managers for the complex and maintenance is a dream, no issues with them at all, my issue is with the neglectful owners, DTX1000 W SPRING VALLEY, LLC in New York. This is not the cash cow the owners thought they were buying in 2022. I had given this apartment complex a much higher rating 5 years ago(5 stars!) but have since deleted it because of these owners. The laundry list of problems since they took over is longer than what I can type here. Speaking of laundry, laundry room has so many broken washers and dryers it's unreal, there are 4 washers for the whole complex, one laundry room isn't even usable! It was built in 1968 so very few amenities, no w/d connections in the units, AC is wholly inadequate for upstairs apts., you'll need lots of fans or a portable AC, roaches will always be a problem but it's somewhat manageable. I could turn a blind eye to some of the shortcomings because 2 years ago my rent was commensurate, not anymore. It is for the most part a charming, small apartment complex that allows pets,… See More>
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    anonymous

    Resident 2020 - 2024

    5/16/2024

    Resident Perspectives on Property Issues

    Myself and some of my neighbors share the same concern that the management of our property doesn't prioritize our well-being as residents, but rather seems focused solely on maximizing profits through inflated bills and consistently raising the rent in every lease renewal in a crazy way. It's possible they're incentivized to hike up our expenses or that the company is owned by its employees. Here are some key issues: Numerous residents have reported persistent infestations of roaches and other pests, despite inadequate pest control measures. The property gate remains consistently open, seemingly to facilitate the towing company's frequent visits, potentially for financial gain. Parking is scarce due to the property's practice of renting out spaces, leading to residents' cars being towed if they park in unassigned spots which wasn’t the case with the previous managment. Utility bills for gas and HVAC vary significantly between apartments of the same size, even though all units are connected to shared heating and cooling systems not directly controlled by residents. The litany of issues extends beyond what I can list here. I suspect that any positive reviews may have been artificially generated by the management to bolster the property's reputation and conceal its true… See More>
      Manager

      6/6/2024

      Lakeside on Spring Valley
      we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and we'd would love to further discuss your concerns with you. Please contact our management at 972.231.3969. Thank you and have a wonderful day
      Review Author Icon

      anonymous

      Resident 2019 - 2023

      4/26/2024

      Bad management nonprofessional disrespectful and dishonest

      I left this place for many reasons, this property used to be good before but everything changed to the worst with the arrival of the new management Jennifer and Tiffany, the greediest and nonprofessional I ever seen, they are cheating and charging high and random amounts for utilities bills. the apartments are infested with roaches even if they are charging the residents monthly fee for pest control and they started charging monthly for half of the parking lots. even the quality of residents changed as well more and more drugs consumers and smokers in the property. And many other bad things. better stay away.

        Manager

        4/30/2024

        Lakeside on Spring Valley
        We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.
        Review Author Icon

        NoJoda3333

        Resident 2019 - 2024

        3/7/2024

        I like the new management

        In the beginning I was a little skeptical but thats because its me teehee, but then they did a superb job. Shoutout to maintenance because those dudes work too hard. I hope they get a raise soon. Byyyyyyyeeeeeee

          Manager

          3/10/2024

          Lakeside on Spring Valley
          Hi Nojoda3333, thank you for taking the time to leave a review for us at Lakeside on Spring Valley. We're happy we could meet your expectations! Maintenance is pretty fantastic huh! We appreciate you taking the time to acknowledge their hard work! Thank you!
          Review Author Icon

          JR2024

          Resident 2022 - 2024

          2/20/2024

          Cozy little 'gem' in the heart of Richardson

          Great location, great vibe and well kept! Also-the BEST staff, ever!! The lakefront access is so relaxing & the ducks are an iconic staple of Lakeside! Such a unique and 'Homey' Community! I highly recommend Lakeside on Spring Valley if you're looking for the perfect 'home'!

            Manager

            2/23/2024

            Lakeside on Spring Valley
            Jr2024, we really appreciate your feedback! Thanks so much for the recommendation, and kind words about our team! We hope you have an amazing day!
            Review Author Icon

            anonymous

            Resident 2020 - 2024

            2/14/2024

            Amazing environment,lovely staff

            The property is well kept, the units are very nice. The office staff as well as maintenance are always promp and happy. There is a nice sized pond to fish in or grill at. Two pools and a newly added gym

              Manager

              2/16/2024

              Lakeside on Spring Valley
              Hi Anonymous, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
              Review Author Icon

              murkysloth83@gmail.com

              Resident 2022 - 2024

              1/15/2024

              I lived here for about two years, the property is quiet and clean. The maintenance staff is good about fixing any issues you have with your apartment. Tiffany does a great job, keeping the residents informed about the property(special events, contests, upgrades).

                Manager

                1/16/2024

                Lakeside on Spring Valley
                Murkysloth83@gmail.com, we are so happy to read such a great review about Lakeside on Spring Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                Review Author Icon

                gordonandbelindakahn01@gmail.com

                Resident 2021 - 2023

                11/29/2023

                This is the place to relax after a long day at work. A lovely community.

                It is an older apartment complex but well kept and has a diverse group of people coexisting as one big happy family. I have not lived in a place that I felt safe and comfortable in a long time. Tiffany, one of the management team, is a great addition and has been great.

                  Manager

                  12/1/2023

                  Lakeside on Spring Valley
                  Gordonandbelindakahn01@gmail.com, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                  Review Author Icon

                  rachel.p.throwberry@gmail.com

                  Resident 2023

                  11/22/2023

                  Charming, Convenient, & Friendly Staff

                  This quaint little community is a unique and rare find. The whole staff is beyond helpful, nice and welcoming! My 1BR layout is perfect for what I was needing-in a great location AND at an affordable price. Lakeside is nestled within a super convenient neighborhood in the N. Dallas/Richardson area. I am forever grateful I was to find such a good community to be part of. I definitely recommend Lakeside 100%!

                    Manager

                    11/23/2023

                    Lakeside on Spring Valley
                    Rachel.p.throwberry@gmail.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lakeside on Spring Valley. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                    Review Author Icon

                    anonymous

                    Resident 2023

                    11/9/2023

                    New Raiden but so happy

                    I'm new to the area and am so pleased with the move! The staff was amazing at staying in communication about the application processes and letting me know what was needed in order to get my application processed quickly. Federico came and fixed the few things that I mentioned at move in and everything is perfect!

                      Manager

                      11/11/2023

                      Lakeside on Spring Valley
                      Thank you for your praise and kind comments about our team. W If you have any further questions, please give us a call. We're always happy to help! e strive for 100% satisfaction, and it is great to see you had such a positive experience at Lakeside on Spring Valley.
                      Review Author Icon

                      anonymous

                      Resident 2023

                      11/8/2023

                      Great staff, great location...and a lake to boot!

                      The assistant manager, Tiffany, is completely amazing. I got offered a job down here and had to find a place super quick and she went out of her way to help us find a place and facilitate our lease which massively eased the stress of moving cross country. Since being here, maintenance has been prompt to address our concerns, the neighbors are friendly, and the apartment we live in is spacious and functional. Stuff just works. No issues. The location is great! Reliable public transportation. Plenty of restaurants and grocery stores within walking distance. Running and biking paths close by. And most importantly for families, it's in the RISD, so you know your kids won't be left behind. Recommended.

                        Manager

                        11/10/2023

                        Lakeside on Spring Valley
                        Newel, Thank you so much for taking the time to leave a great review for Lakeside, We thoroughly hope that you enjoy every experience of Richardson, Including our wonderful community! If you ever need anything never hesitate to reach out! Have a wonderful day !
                        Review Author Icon

                        anonymous

                        Resident 2023

                        7/21/2023

                        Alot of Character

                        First off the Office staff is wonderful! So friendly and very helpful. Maintenance is prompt and diligent to service request and are very easy to communicate with . The grounds are kept nice, the lake in the apartment is a great addition as you are able to fish and sit around the water and ever cook out. There is tons of parking available at all times. So far my experience here has been wonderful!

                          Manager

                          7/22/2023

                          Lakeside on Spring Valley
                          We always strive to provide top quality service to every guest and are pleased to hear that you have enjoyed your experience here at Lakeside on Spring Valley, so far! Thank you so much for the positive review! Have a fabulous weekend!
                          Review Author Icon

                          anonymous

                          Resident 2019 - 2023

                          6/29/2023

                          Amazing

                          Everything about the staff at lakeside has been amazing, especially maintenance! They are prompt, and the pool always looks awesome! The office staff is extremely friendly and always communicating with the residents.

                            Manager

                            7/7/2023

                            Lakeside on Spring Valley
                            Thank you so much for your high rating and incredible recommendation! We sincerely appreciate you taking the time to leave us such insightful feedback! Have a fantastic afternoon!
                            Review Author Icon

                            anonymous

                            prospectiveVisited 2023

                            5/22/2023

                            Great location, direct access to main road

                            The property features two pools, a nice little pond and many ducks with ducklings. Really nice property and very homey. The staff is very knowledgeable and friendly. They are willing to do whatever is needed for us to be happy.

                              Manager

                              5/24/2023

                              Lakeside on Spring Valley
                              Our team strives to deliver an excellent experience and are glad to hear how 'At Home' you feel at our Community! Thank you so much for your high rating, and we hope you have a lovely day!
                              Review Author Icon

                              Datluu9396

                              Resident 2012 - 2016

                              3/22/2016

                              I just live here in 1 year. But I see this apartment is really good for family and friends living together. The manager is really nice. She would like to listen what happening to you and then she will deal with it. My cousin is living here for 3 years and she does not want to move to anywhere. The view is really good also. They have ducks and the lake that we can have picnic easily.

                                Review Author Icon

                                chamakalayil

                                Resident 2014 - 2016

                                1/30/2016

                                Pretty well maintained apartment. The manager and maintenance staff are very friendly. Safety is a bit concern here. Recently there was some gun activities that went on this apartment. The complex has closed the gates after for better safety and also plans on having security. Roaches are a issue in this place, but the staff is very helpful in provide pest control help if you request. Rent is very reasonable. Close to UTD.

                                  Review Author Icon

                                  jcwhiteshadow

                                  Resident 2012 - 2014

                                  11/11/2015

                                  My wife and I moved into Lakeside when we first got married. For the price, it was clearly the largest/nicest apartment available. For various reasons, my wife stayed at 3 different apartments on both sides of the complex Key Pros: 1) Staff - Office staff were friendly and fair. I always felt like they wanted to do the right thing and there were a few times when they did things for my wife and I which were clearly above and beyond what I would have expected. a) My wife and I almost moved out and on the day we were supposed to move into the new apartment, the landlord chewed out my wife. When we talked to the landlord about staying at Lakeside, they let us bypass the waiting list and found us an apartment immediately (there is ALWAYS a waiting list for these apartments) b) Once, my dog broke a window. They fixed it for free. They usually charged us for such occurrences, but they gave us a break once and it was very kind of them. c) On more than one occasion, the superintendent assisted me with car troubles or let me borrow a hand truck… See More>
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                                    anniev1234

                                    Resident 2013 - 2014

                                    4/16/2014

                                    Been hear a year. I like it alot and going to renew. They keep it maintained. All the peop, e hear are real nice. They get to you fast if you need a repare. The property is beautiful with a lake in the back. Not alot of noise.

                                      Review Author Icon

                                      anonymous

                                      Resident 2009 - 2013

                                      2/14/2014

                                      Moving from TX to OR recently. I think I should write a review for a place that I lived for 4.5 years. Details are below, but in a word, I strongly command you live here! Parking: More and more ppls moving in. Parking is enough for everyone, but if you come home later than 5pm, you will hard to find a place very close to your home. Noise: Kids playing in the pool all summer long. If you live close to pool, have to be used to it. Grounds: So beautiful! The lakeview is better than most of public parks. However, because of the water and great nature, so many bugs and frogs. lol Big water bugs (roach) visit your home every week in the summer. BUT this is Texas, every apartment has this issue. I hate roaches much more than average, but I live here for years. So you know other aspects are so great and letting me ignore the bugs! Safety: I have seen 2-3 cars broken by thief. However, as long as you park close to apartment buildings, you will be fine. Construction: Fixture is so so. Very cold in winter, and hot in summer. However, if you live down stairs, and keep A/C running all day… See More>
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                                        nms0087

                                        Resident 2013

                                        5/29/2013

                                        I have been living in this apartment since 2010. It has been a pleasant experience. All my neighbors are friendly and waives at me. The staff and manager ----- is great human being. They understand your problem and work with you. ----- is an amazing manager, she knows all the people living in this apartment. I have never thought that how much difference can friendly neighbor and apartment staffs can make in your daily live. The trash area is always clean. The plants and trees are well trimmed and decorated. The swimming looks great all the time. The walking paths are regularly clean. I cannot ask for more on the price range I pay. If you go to UTD, this is where you want to live. As a student, it is hard for me to come up with rent on time, but ----- understands it. She have not charge me a dime for paying my rent on fifth or sixth of the month. If you do not believe me, come, and see yourself, how ----- will treat you and makes the leasing super simple and easy. Thank you for all the staff working in Lakeview apartment.

                                          Review Author Icon

                                          donna64

                                          Resident 2012 - 2013

                                          5/28/2013

                                          I have lived here for 1 year and just renewed my lease. This property is always clean and very prompt with maintenance. The manager is super friendly and professional. I love it and very convenient to 75. Love it

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                                            anonymous

                                            Resident 2011 - 2013

                                            4/14/2013

                                            I lived in these apartments from 2011 to April 2013,leaving this place because I am moving out of state.I loved my apartments,parking.It is also very close to Walmart, studio movie grill and all other places.Only complaint is heater/AC system.Hope they work on that.I would definitely come back If move back in same area.

                                              Review Author Icon

                                              anonymous

                                              Resident 2013

                                              2/28/2013

                                              I have lived here for almost 2 years. I am a single mom with two very young children. We love it here. The management has always gone out of their way for us. My neighbors are all friendly and it is quiet. The property layout is beautiful and they have a really nice place where my kids love to feed the ducks, fish and turtles. I have very few complaints about this place. As far as apartment living goes it is wonderful.

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                                                anonymous

                                                Resident 2012 - 2013

                                                2/13/2013

                                                Those big water roaches are a huge problem for these apartments. I had them spray continously and was never able to get rid of them and I kept my place clean. There would be days when I would wake up and find them on my tooth brush or in the bathroom tub. I tried caulking holes under the kitchen and bathroom sink myself but somehow they still kept coming. One day I happened to notice a big roach coming from the air conditiong vent, that is when I knew I would never be able to get rid of them. The apartments are old, so in every unit all the vents are connected to each other. The roaches travel from unit to unit no matter how clean your apartment is.

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2010 - 2012

                                                  11/15/2012

                                                  My husband and I have lived here about a year and a half now, and we really like them.Yes, they are older apartments. Yes, the heat/ AC system is pretty crappy, but honestly that is one of the only complaints I have about the place. The porches are huge, and the rent is really cheap. you get what you pay for, people. Julie is wonderful. She has been very understanding with us over any issues that pop up. The maintenance guy normally fixes everything pretty quickly. I guess the only other problem I have with these apartments are some of the residents. A lot of older people live here, and they tend to be very tight-knit. It is normally really quiet for being next to a major road. utilities are rather average, not too expensive, but not cheap either. There are no w/d room hook-ups, but there are at least 2 laundromats on site I believe( I only use the one, so I don't know if there are 2 or 3). Overall, PERSONALLY, I liked it here. Since my husband and I will be making more money soon, we will probably move to a little nicer place when our lease ends,… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath Opt 2

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $963 - $1,941

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bed 1 Bath

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $978 - $1,889

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed 1 1/2 Bath

                                                    2 Beds, 1.5 Baths | 900 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.2

                                                    Neighborhood

                                                    4.4

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    13

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    92.31%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.62 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • cat Allowed
                                                      Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Each pet requires a deposit and a non-refundable pet fee per pet. Pets owners are responsible for the clean-up and disposal of waste. Pets must be leashed at all times when outside your apartment. Pets may not be leashed, chained, or left on patios, balconies, or front stoops.. Pet Limit: 1
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                                                      More Info
                                                    • dog Allowed
                                                      Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Each pet requires a deposit and a non-refundable pet fee per pet. Pets owners are responsible for the clean-up and disposal of waste. Pets must be leashed at all times when outside your apartment. Pets may not be leashed, chained, or left on patios, balconies, or front stoops.. Pet Limit: 1
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                                                    Other
                                                    • Balcony
                                                    • Courtyard
                                                    • Fireplace
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Window Coverings
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                                                    Leasing

                                                    Lakeside on Spring Valley in Richardson, Texas, presents an ideal living option for those seeking a comfortable and well-located apartment community. Situated near the US-75 freeway, you will have easy access to a wide selection of dining, shopping, and entertainment venues, making it a convenient choice for residents. Whether you're looking for a day at Cottonwood Park or a night at the movies at Studio Movie Grill, the neighborhood has plenty to explore. Lakeside on Spring Valley aims to bring everything you need for a comfortable life to your fingertips.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    The Tipton Group

                                                    A-
                                                    A-
                                                    Communities
                                                    80

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 77 number of votes by renters, Lakeside on Spring Valley is currently rated 3.7 out of 5 stars.
                                                    Lakeside on Spring Valley is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Lakeside on Spring Valley is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Lakeside on Spring Valley is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Lakeside on Spring Valley is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Lakeside on Spring Valley is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Lakeside on Spring Valley is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 92.3077% of their community reviews in the past year.
                                                    Managers have replied within 4.62 days to their community reviews in the past year.
                                                    The Tipton Group
                                                    cat Allowed
                                                    Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Each pet requires a deposit and a non-refundable pet fee per pet. Pets owners are responsible for the clean-up and disposal of waste. Pets must be leashed at all times when outside your apartment. Pets may not be leashed, chained, or left on patios, balconies, or front stoops.
                                                    Pet Limit: 1
                                                    dog Allowed
                                                    Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Maximum adult weight is 75 pounds. Each pet requires a deposit and a non-refundable pet fee per pet. Pets owners are responsible for the clean-up and disposal of waste. Pets must be leashed at all times when outside your apartment. Pets may not be leashed, chained, or left on patios, balconies, or front stoops.
                                                    Pet Limit: 1
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths

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                                                    Lakeside on Spring Valley is a 700 - 900 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $963 - $1,941. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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