Madison At Melrose
#10,210 #20 #1,714

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Madison At Melrose

1520 Richardson Drive , Richardson, TX 75080
(350 Reviews)
$1,365 - $2,325/mo

Madison At Melrose Reviews

(334)

4.1 rating

See Details

350 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2008 - 2023

9/19/2023

HUGE Renewal Increases and TERRIBLE Leasing Agent

I don't know where these positive reviews are coming from because I have lived here longer than most, and the property is FAR from the quality it was several months ago. Jackie LITERALLY is the rudest and most non-customer friendly staff at the property. Don't bother bringing up a concern or issue to the office, Jackie will respond with nothing but excuses. In between those excuses and no apology, she will tell you that she's been in the business for 30+ years and how qualified she is. But don't expect her to have an update or answer for anything. She clearly doesn't get along with the manager, she says Noelle is never in the office to help. Jackie tells everyone that her sister lives her and her sister gives her the "run down" of all the residents. Jackie doesn't acknowledge you when you walk in the office. She won't let you finish a sentence, and interrupts constantly. There is trash everywhere, dog crap (literally everywhere), one maintenance guy, gates still broken, no one cleans the pool, lights out, no communication (you have to chase someone down or plan to spend an hour waiting for someone to get to the office),… See More>
    Manager

    9/26/2023

    Madison At Melrose
    Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at 972-664-6000 or madisonmelrose@greystar.com. We look forward to speaking with you soon.
    Review Author Icon

    anonymous

    Resident 2010 - 2023

    7/26/2023

    New Management as of May 2023

    Here's the lowlights since the new staff and management of Greystar took over our community: 1. The community is COMPLETELY unsecured. The "locked" fob gate at the front entrance, not locked - you don't need a fob to enter anymore. Exit gate at the front, wide-open all day every day. Mailroom - they just removed the lock completely. 2. They don't clean the pool, like ever! I wouldn't be surprised if someone gets sick soon. It's cloudy and gross and this week, apparently the city just shut down the pool! So here it is, Texas, middle of summer, 105 degrees out, and the pool is shut down. 3. Not sure anyone picks up trash anymore and they don't empty the dog stations. Trash is everywhere and you can smell the dog stations a mile away. 4. They don't open until 10 am and supposedly "close" at 6pm - but good luck, they're generally gone by 5:30-5:45pm. 5. They don't clean the clubhouse, game room, the gym.....yuk! Spiderwebs, spiders, dust, dirt, all over the place. The game room bathroom is disgusting and never has toilet paper. We are only 2 months into new management, so I can't image what our gym… See More>
      Manager

      7/28/2023

      Madison At Melrose
      Thank you for your feedback. It is our desire that all our residents enjoy living here at Madison at Melrose. Since acquiring the community two months ago it has been our goal to show our residents that we value them and take pride in providing them with great place to call home. We apologize to hear about your unpleasant experience. We take your evaluation very seriously. Our team has been working diligently when any issues arise, to get them resolved as quickly as we can. We hope to have the opportunity to meet you and discuss your experience and turn it into a positive one. Please give us a call at 972-664-6000 or email us at madisonmelrose@greystar.com

      Updated Review

      Review Author Icon

      Resident 887195

      Verified Resident 2019 - 2023

      5/24/2023

      The first couple years were great! We recently got a new community manager who is very rude and there was a noticeable difference in the effectiveness and timeliness that maintenance requests were done. I hear we are getting new management and I just hope it's better than the current one.

        Manager

        7/12/2023

        Madison At Melrose
        Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 972-664-6000 or madisonmelrose@greystar.com so we can address your specific needs. Thanks again!

        Updated Review

        Review Author Icon

        Resident 1141035

        Verified Resident 2019 - 2023

        5/15/2023

        The new manager is ridiculous. She is hateful and rude and never returns calls or messages. My neighbor was charged more than $700 for a garage door repair and accused of hitting it while moving his car, until he proved he doesn't park in the garage and it's full of storage. he never heard back. Not worth the hype or money. Lost of other apartments for less money and better communication

          Manager

          5/15/2023

          Madison At Melrose
          How disappointed we are to read these comments among the other testaments to our team's commitment to service. While we always appreciate feedback, we can assure you that our entire staff has a strong focus on communication and professionalism as is evidenced in our other highly-rated reviews. As your review is anonymous and speaks on behalf of another resident who we cannot identify as we have not charged anyone for these types of repairs, we are sure you won't mind having your neighbor connect with us to discuss their concerns privately.
          Review Author Icon

          Resident 1138744

          Verified Resident 2022 - 2023

          5/8/2023

          My most favorite aspect of living at Madison at Melrose is that it is micromanaged! Extermination is on a schedule. Chimney inspection is done twice a year. The leasing office area is clean and the staff is efficient and personable. There are good sized areas for walking one's dog(s) with poop bag dispensers maintained. The entire parking lot is power-washed and painted annually. The mail center is within a brick structure and kept locked accept for residents with the necessary entry fob (key). The pool area is kept clean and there are a couple of gas grills for anyone who wants to use them. The whole pool area is relaxing and serene. There is a small but adequate workout area with sauna, snack area, clean restrooms and (I know I am leaving something out). There are assigned garages, attached and detached from the apartment buildings. We have trash valet service and recycle valet service. Carpets, upon move in, are all new. Washers and dryers are available for those who want them--didn't bring their own. I LOVE living at Madison at Melrose!

            Manager

            5/9/2023

            Madison At Melrose
            We are beyond grateful for your awesome, positive, and detailed review of your experience at Madison at Melrose! Your kind comments and helpful descriptions are very valuable to us and no doubt to future residents as well. Our team strives to be communicative, professional, and efficient while delivering the best in service, and we truly appreciate knowing that our efforts have earned this high rating.

            Updated Review

            Review Author Icon

            Resident 886534

            Verified Resident 2019 - 2023

            5/1/2023

            Ladies in the office all great. Turnover since 2019 in Manager is 3. The one we have now seems knowledgeable. Maintenance ok but seems like there could be a shortage. However, repairs always in timely manner. I feel safe living here. Grounds are kept up and flowers planted. Always looks nice.

              Manager

              5/2/2023

              Madison At Melrose
              Thank you so much for taking the time to share your thoughts with our team! We are pleased to share that our current property manager is a seasoned Maxus employee and our entire staff is committed to ensuring your complete satisfaction. We take great pride in presenting our community in the best light possible from making sure your work orders are completed in a timely manner, to answering your lease questions and everything in between. Please reach out anytime to share your helpful feedback, as we strive to deliver a five-star experience every day!
              Review Author Icon

              Resident 1130346

              Verified Resident 2022 - 2023

              4/10/2023

              My experience at this community is very positive. Management staff and maintenance have provided helpful and knowledgeable assistance when needed. Property well maintained. This is a comfortable living environment my opinion. Family who have visited made favorable comments about amenities and the property.

                Manager

                4/11/2023

                Madison At Melrose
                Thank you so much for choosing Madison at Melrose as your home! We believe that building a partnership with our residents is a team effort, and we appreciate knowing that we continue to make a positive impact by being helpful and responsive. It especially pleases us to know that your guests have such a great impression of the community when they come to visit you. Thank you for your wonderful review, and please let us know how we may be of continued service during your residency.
                Review Author Icon

                Resident 1109745

                Verified Resident 2022 - 2023

                2/6/2023

                The appliances are old. Maintenance just patches appliances versus replacing. My freezer pops open every time I shut the fridge. The dishwasher breaks constantly. The grounds are clean. Maintenance requests are handled quickly, and the workers are nice. Valet trash and recycling are okay, but because I'm big on recycling, a couple of times of month, I have to take a trip to the recycling center for boxes. I sometimes have to find a public trash can for large items because not everything fits in the kitchen trash can we were given. If I relied on public transportation, I would be really annoyed because I don't know what I would do with the extra blue bags or large trash items I have. I have had little interaction with the office personnel. My apartment itself was not the one I was shown. I'm not sure I would have chosen to move here if I had been shown the older interior. Living here isn't terrible. The old appliances, shabby cabinets, and trash/recycling service take away from the living experience.

                  Manager

                  2/8/2023

                  Madison At Melrose
                  We appreciate you taking the time to share your feedback about your experience at Madison at Melrose and are dishearted to read of any unhappiness you've encountered during your time with us. We make every attempt to show our guests their future home although sometimes this is not possible if the apartment is occupied; however, the majority of our homes are similar and we often show pictures and videos that demonstrate the differences. Our team takes great pride in providing a home that's clean and well-maintained and we'd be happy to stop by to assess any maintenance items that need immediate attention. As your review is anonymous we encourage you to reach out to our manager personally so that she can learn more about your concerns. Please email manager@madisononmelrose.com with any additional details that may help us deliver better service in the future.
                  Review Author Icon

                  Resident 1079354

                  Verified Resident 2020 - 2022

                  10/28/2022

                  Horrible maxus is a racist company stay away!!!they illegally search you apartment! They violate hud rules and have several complaints with the attorney hire the cheapest office staff with no experience stay away

                    Manager

                    11/3/2022

                    Madison At Melrose
                    We are disheartened to know that we somehow did not meet your expectations and would like to know more about your experience. We take great pride in delivering exceptional, consistent, and fair service to all our residents and guests. Please reach out to our team at residens@maxusprop.com with any additional feedback that may assist us in the future.
                    Review Author Icon

                    Resident 1065681

                    Verified Resident 2019 - 2022

                    9/12/2022

                    It has been very pleasant! I have thoroughly enjoyed living here. Melanie and Becky do a fantastic job, as well as the maintenance staff. I feel certain this is one of the best values at price and service and location that is available!

                      Manager

                      9/13/2022

                      Madison At Melrose
                      It is always our pleasure to be of service, and we're pleased to know we've set the bar so high in terms of value and satisfaction! We'd love for you to stop by and say hello to our new team member, Ginger, who brings several years of Maxus experience with her to her new role. Thank you for your five-star rating and for making your home at Madison at Melrose and please know we will continue to provide the stellar service you expect.
                      Review Author Icon

                      Resident 1064407

                      Verified Resident 2022

                      9/8/2022

                      The gate is a joke, there's only one entrance for both guests and residents, so anyone at the gate is let in by an impatient resident behind them, whether they belong here or not. There is a side "exit only" gate that I have seen people waiting outside of for a resident to come out, so that they can drive in through it. Sometimes the back exit gate is left completely open for days at a time. This complex gives a nice illusion of being gated. The monthly charge for covered parking is frustrating. If you want to park under shade, you'll have to pay extra for that luxury. The buildings look sturdy and newer from the outside, but I can hear my upstairs neighbors putting their toilet seat down, and I can hear the neighbors to the side of us having a quiet conversation. Seems that there is not a single molecule of insulation between the apartments, probably another reason why my electric bill is so expensive in the summer. The building was peaceful when we first moved in, but now it appears that there are 8 young adults living in the apartment upstairs. There are constantly groups of… See More>
                        Manager

                        9/9/2022

                        Madison At Melrose
                        Thank you for taking the time to share your detailed and honest feedback with the team at Madison at Melrose. We take our residents' comments and concerns very seriously and appreciate the chance to address some of the items in your review. As with any machinery, there are times the gates become inoperable due to inclement weather or the occasional resident or visitor following through too closely; we know this is a pain point and we do monitor closely as this is a lease violation. We conduct regular inspections to ensure your home is compliant. While this may seem sudden after your move-in, this was scheduled for the entire community ahead of time. We do understand your viewpoint about not touring occupied apartments with future residents but inspecting occupied apartments. However, this is to protect the privacy of the current resident and we want you to be able to view your apartment with no preconceived notions when you see housekeeping or lifestyle differences that may skew your perception. Plus, we want you to be able to picture yourself and your belongings without any distractions. Due to our community's popularity, it is not always possible to tour ahead of time although we make every effort to make this happen. This is why we complete a thorough move-in inspection with our residents to document any normal wear-and-tear, and also why we have our maintenance team on hand for move-in concerns. We take noise complaints very seriously and have spoken with your neighbors who were extremely apologetic. We're confident this won't be an issue going forward and are glad to step in again if we're needed. Our team is very solution driven and we use all feedback as significant moments of learning, and we hope you'll feel comfortable reaching out any time we can make an improvement to your satisfaction. Please reach out to us at any time; our doors are open and we are here for you!
                        Review Author Icon

                        Resident 1052812

                        Verified Resident 2019 - 2022

                        8/8/2022

                        I moved here over three years ago and have really enjoyed it. It is wonderfully quiet; never any loud parties, neighbors arguing, badly behaving pet, which I have experienced at other apartments. Our maintenance crews are the best. Highly recommend this complex.

                          Manager

                          8/8/2022

                          Madison At Melrose
                          Thank you for your excellent review of Madison at Melrose and for sharing your appreciation of our community and our team! Your feedback is valued and it's always great to hear that our residents are enjoying the peace and comfort of their homes while being good neighbors themselves. We are so glad to have enjoyed your residency these past three years and hope you'll stay with us for the long-term.
                          Review Author Icon

                          anonymous

                          Resident 2021 - 2022

                          6/1/2022

                          Worst experience of my life

                          Just run! They are Liars and criminals. Ruthless aggressive behavior. Search for real and recent reviews Yelp and the bbb. Googles r 7 and 8 yrs old. And fb is worse about the bull. They treat their residents horrible! Manager is a liar. So aggressive with her illegal behavior. This co maxum.,,avoid at all cost. They’d run over ur disabled grandma for a dollar.

                            Manager

                            6/2/2022

                            Madison At Melrose
                            Ms. Hill, while we always appreciate our residents' feedback, we're disappointed to read your comments. We take great pride in treating our residents with fairness and professionalism; we also have a responsibility to uphold the lease contract, as do our residents. Please forward any future comments to our legal team, as we've discussed.
                            Review Author Icon

                            Resident 1030711

                            Verified Resident 2021 - 2022

                            5/30/2022

                            It is a very quiet community where the neighbors are friendly and welcoming. The maintenance staff is efficient and timely to take care of any concerns/issues. There is ample guest parking depending on the building you live in.

                              Manager

                              5/31/2022

                              Madison At Melrose
                              Thanks for your amazing review of Madison at Melrose! We're delighted to read of your happiness in our lovely community and will make sure our entire team is made aware of your complimentary remarks. We noticed you rated safety a 3 and would like to know more about what may have led to this rating, as we strive to deliver five-star service across the board. We hope you'll feel comfortable sharing any details that might help us in this area!
                              Review Author Icon

                              Resident 1029707

                              Verified Resident 2019 - 2022

                              5/26/2022

                              I don't think I could have found a better place to live in Richardson. Quiet, feel safe, close to services, etc., I was used to using for the past 40 years. When I've needed something maintenance was always right on it. Everyone is very helpful and friendly. Neighbors all very respectful of property and others.

                                Manager

                                5/26/2022

                                Madison At Melrose
                                It is always our pleasure to be of service, and we're pleased to know we've set the bar so high! Thank you for your five-star rating and for making your home at Madison at Melrose, and please know we will continue to provide the stellar service you expect.
                                Review Author Icon

                                Resident 1023996

                                Verified Resident 2021 - 2022

                                5/9/2022

                                Management and maintenance are top knotch. Safe and quiet community with beautiful grounds for walks. Set up more like condos than apartments. Floorplan have a lot of space. I moved from a house to a small 1 bedroom and was surprised at storage area and open layout. Many of neighbors have been here for years. Not set up for small children.

                                  Manager

                                  5/10/2022

                                  Madison At Melrose
                                  Our entire team appreciates your kind remarks as we're committed to delivering top-notch service here at Madison at Melrose! Our community indeed features a very home-like feel, from the spacious interiors to the lovely grounds, and we're glad to hear that you're enjoying your home so much! Thank you for the wonderful review, and we hope you'll continue to be one our long-term neighbors.
                                  Review Author Icon

                                  Resident 1017401

                                  Verified Resident 2020 - 2022

                                  4/18/2022

                                  Since Melanie became manager everything has gone alot smoother here. She always cares and makes us feel heard and now that Rebecca (Becky) is assistant manager I think the respect and ongoing attention given will just get stronger. Thank you both!!

                                    Manager

                                    4/18/2022

                                    Madison At Melrose
                                    We greatly appreciate your kind notice of our efforts to deliver exceptional service, and will be sure to share your comments with Melanie, Becky, and the rest of the team! We're dedicated to delivering exceptional service, and appreciate hearing that it shows. Thank you for your five-star feedback, and for being part of the Madison community!

                                    Updated Review

                                    Review Author Icon

                                    Resident 882326

                                    Verified Resident 2020 - 2022

                                    3/31/2022

                                    I cannot rate it highly enough. The staff is friendly and accommodating. The grounds are impeccably kept. When I place a work order the response is immediate and the job is well done. Since I hadn't lived in an apartment for 40 years, I was a bit anxious overall. What I found was the perfect community for me, and I recommend it every chance I get!

                                      Manager

                                      4/1/2022

                                      Madison At Melrose
                                      Thank you so much for your wonderful review of Madison at Melrose! We know it's a huge adjustment when transitioning from a house to an apartment, and we think you'll find that apartment life is much different now in terms of a sense of community. We truly appreciate your kind remarks and look forward to being of service!
                                      Review Author Icon

                                      Resident 1006890

                                      Verified Resident 2016 - 2022

                                      3/14/2022

                                      It is a great place to live. The apartments are very nice. The grounds and building exterior are well kept. Maintenance repairs are quick and done right the first time. Management did a fantastic with the electric grid failure and subsequent problems.

                                        Manager

                                        3/15/2022

                                        Madison At Melrose
                                        Thank you for sharing your five-star review with the Madison at Melrose team! It's our pleasure to be of service, and we truly appreciate your understanding during the recent electrical events. We'll be sure to share your comments with our entire crew.
                                        Review Author Icon

                                        Resident 992882

                                        Verified Resident 2021 - 2022

                                        1/26/2022

                                        We have moved in 20021. Overall we have found that this apartment is a good fit for us. It is in good location . Environment is quiet. Parking is adequate. First day after our move in, did have hiccup with trash disposal with boxes and cartons. Other then that everything is satisfactory and happy with our stay.

                                          Manager

                                          1/27/2022

                                          Madison At Melrose
                                          Thank you for making your home at Madison, and for giving us the opportunity to turn your initial experience into something positive! We're delighted to hear that you've found the perfect fit. We appreciate your wonderful review and hope you'll continue to provide such helpful feedback.
                                          Review Author Icon

                                          anonymous

                                          Resident 2022

                                          1/26/2022

                                          I’ve wanted to live here (and in the sought-after area) for over a year. I moved in Jan. 7. I was blown away by how lovely, livable, fresh and clean my unit was—especially since I don’t have a newer unit. I’ve met 2 friendly neighbors already. Friends & family love it! Management and Maintenance have shown they are willing to consider solutions to any concerns I have. They’ve demonstrated integrity in "follow through" so far. I’m new to apartment living in recent years. I’ve learned that “quality of life”  depends greatly on the Management Team—and property owners. Clear communication and a commitment to uphold community standards and the lease, is paramount. Madison does an exceptional job with providing specific & relevant: Community Standards, Lease, and Move-In Procedures. Some of these communications are supported with photos, which brings instant clarity. I’m rating highly even though it's been just 3 weeks. Given many other compelling reviews, I am hopeful for a wonderful experience longer-term.

                                            Manager

                                            1/27/2022

                                            Madison At Melrose
                                            We were blown away by this wonderful review, and are thrilled to hear that you've been a fan of our community since before you even moved in! Our team is committed to providing a positive, transparent, and welcoming experience at all stages of your experience, and we hope you'll continue to let us know how we're doing. We will work hard to continue to earn such high praise. Welcome home!
                                            Review Author Icon

                                            Resident 718769

                                            Verified Resident 2021

                                            12/15/2021

                                            I have had great experience with neighbors and people in general. Everyone is very friendly and pleasant. Every where you go people here are speaking to me as well as I'm saying hello to them. I had never had any bad luck since I'm been here

                                              Manager

                                              12/16/2021

                                              Madison At Melrose
                                              Thank you so much for your five-star review of Madison at Melrose! It's wonderful to hear that you're enjoying the friendly vibe of the community and that you're finding everyone you encounter to be so pleasant and welcoming. We appreciate you being part of the community and for taking the time to share your experience with us.
                                              Review Author Icon

                                              Resident 975237

                                              Verified Resident 2021

                                              11/23/2021

                                              Great place to live! They have newly renovated units and it's in a great location in Richardson! Maintenance has been quick to respond to any fixes we need and the management communicates with tenants efficiently. Great little community!

                                                Manager

                                                11/24/2021

                                                Madison At Melrose
                                                Thank you so much for your wonderful review of Madison at Melrose! We appreciate you being part of the community, and for taking the time to share your valuable feedback. We know how important location is, as is a well-kept environment, so we will be sure to share your kind compliments with our entire team.
                                                Review Author Icon

                                                Resident 930080

                                                Verified Resident 2018 - 2021

                                                7/21/2021

                                                I think this is a great community. I have not had problems with any of my neighbors. If there are any problems with my apartment the maintenance team either takes care of it on the day the ticket is submitted or the next day.

                                                  Manager

                                                  7/23/2021

                                                  Madison At Melrose
                                                  Thanks so much for your kind review! We think you're pretty great too. It's wonderful to know our maintenance team has made such an impact, as timely and efficient service is our top priority. Thanks for being a valued resident of Madison!
                                                  Review Author Icon

                                                  Resident 888457

                                                  Verified Resident 2018 - 2021

                                                  4/7/2021

                                                  Great community. Everything had been great until extremely noisy neighbors (certainly not normal) moved in upstairs 4 months ago. Discussed with neighbor directly in a friendly way, but conversation did not go well. Multiple emails and phone calls with management and courtesy officer were unable to resolve or help. Dissatisfied with management's lack of involvement and their ineffectiveness/powerlessness in addressing the issue. Plan to move out upon lease expiration.

                                                    Manager

                                                    5/13/2021

                                                    Madison At Melrose
                                                    Thank you for sharing your feedback with the Madison on Melrose team! It's wonderful to hear that you find the community great, but we regret that you're considering moving due to noise concerns. We are happy to mediate the conversation between you and your neighbor, as that might yield a more effective result. Should you care to revisit your concerns, please email our team at manager@madisononmelrose.com.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    $1,365

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,400

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 838 sq. ft.

                                                    $1,575

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.5

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • 1 Car Garage
                                                    • Ample Open Parking Available
                                                    • Attached Parking
                                                    • Attached and Detached Garages Optional
                                                    • Boat Parking Available
                                                    • Carport
                                                    • Carport And Breezeway Garages
                                                    • Carports And Detached Garages
                                                    • Carports And Private Garages
                                                    • Controlled Access And Covered Parking
                                                    • Controlled Access Garage
                                                    • Controlled Access Garage With Remotes
                                                    • Covered & Uncovered Bike Parking
                                                    • Covered Parking
                                                    • Covered and Reserved Parking
                                                    • Detached Garages And Storage Space
                                                    • Direct Access Detached Garage
                                                    • Free Parking
                                                    • Garage
                                                    • Garage And Storage
                                                    • Garage and Off Street Parking
                                                    • Garages with remote & Covered Parking
                                                    • Gated Access And Storage Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Preferred Parking Spaces
                                                    • Private Attached Garage
                                                    • Private Detached Garage
                                                    • Private Garage
                                                    • Private Parking Area
                                                    • Reserved Covered Parking
                                                    • Reserved Parking
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
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                                                    Leasing

                                                    Madison At Melrose Apartments is "THE HIDDEN GEM" of Richardson, Texas. Centrally located, yet tucked away in a quiet grove of trees & great views. Our apartments have an open design layout, allowing for any type or size of furniture. Some homes also include fireplaces, attached garages, attached yards, & sunrooms! Relax by our crystalline swimming pool & outdoor kitchen that includes both charcoal and gas grills. Our game room offers a pool table, kitchen, TV, & more for you to entertain your friends & family. Our newly renovated clubhouse amenities include our 24-hour fitness studio, steam room, dry sauna, & business center. Our community is controlled access & as part of your trash fee, includes a 5-day a week door side valet trash service. Additional rentable options include washer/dryer sets, garages, and carports to make transitioning into your new apartment, seamless.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:30 PM
                                                    This community is managed by

                                                    Greystar

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Madison At Melrose is currently rated 4.1 out of 5 stars.
                                                    Madison At Melrose is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison At Melrose is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison At Melrose is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison At Melrose is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison At Melrose is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison At Melrose is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    June 2024

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                                                    Madison At Melrose is a 700 - 1,449 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,365. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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