Madison At Melrose
#10,243 #20 #1,699

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Madison At Melrose

1520 Richardson Drive , Richardson, TX 75080
(350 Reviews)
$1,425 - $2,325/mo

Reviews

(334)

4.1 rating

See Details

350 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 888455

Verified Resident 2020 - 2021

4/7/2021

I love it so far!! I thought I would be getting a smaller apartment but it was actually a nice size. It has plenty of dog areas, I'm not going to say parks but that still works. I haven't used the amenities yet but they have everything onsite so you really won't need to go anywhere.

    Manager

    5/20/2021

    Madison At Melrose
    We're happy to hear that you were so pleasantly surprised with your new home and the community as a whole. The amenities really do make it easy to stick close to home, especially in these times. Our team is thrilled with your kind compliments, and we're happy that you (and your pet family) are loving Madison so far. Thanks for taking the time to share your feedback!

    Updated Review

    Review Author Icon

    Resident 888454

    Verified Resident 2020 - 2021

    4/7/2021

    I have had a great experience here at the Madison's! From the time I came to view the property until I moved in, I have had nothing but great vibes. It's been almost a year and I am still loving my home.

      Manager

      5/20/2021

      Madison At Melrose
      It is so wonderful to know that your experience has been such a positive one, from your first tour up to move-in. We agree that the vibe is second to none, and would love to know more about how we can boost your Madison experience! Thanks for sharing!
      Review Author Icon

      Resident 888452

      Verified Resident 2020 - 2021

      4/7/2021

      I'm very pleased with Madison at Melrose. Our apartment is spacious and I actually have a fenced in backyard. The staff are friendly and any issues are addressed quickly. They even change your lightbulbs! I love the high ceilings and the location.

        Manager

        5/20/2021

        Madison At Melrose
        We are equally pleased to have you as a valued resident and greatly appreciate the kind feedback. Our team will love knowing that we've provided a friendly, responsive environment. And we agree about the location, it simply can't be beaten! Let us know how we can boost your experience at Madison!
        Review Author Icon

        Resident 889811

        Verified Resident 2020 - 2021

        4/5/2021

        The office staff were great in helping me find an apartment to meet my needs and requirements. I moved in September 2020, and really like the "small secure community" feeling and layout of the property. The location is great for me (close to everything I need, and very easy access to I75.

          Manager

          5/20/2021

          Madison At Melrose
          We were delighted to be a part of your moving experience, and to help you find the perfect place to call home! Madison truly is the definition of a community, and we're glad you're enjoying the vibe and convenient location. Thank you for sharing your compliments with our team!
          Review Author Icon

          Resident 887207

          Verified Resident 2021

          3/23/2021

          I have been leaving within the property for over 6 years, just moved apartment, its a quite community if you like a place with no noise. I moved here in 2011 .I have been leaving within the property for over 6 years, just moved apartment, its a quite community if you like a place with no noise. I moved here in 2011 .

            Manager

            3/24/2021

            Madison At Melrose
            Thank you for taking a moment to provide a review of your experience. It's wonderful to know that over a long period of time, your experience has been consistently great!
            Review Author Icon

            Resident 887188

            Verified Resident 2020 - 2021

            3/23/2021

            Nice community. Responsive staff. They took great care of all of the residents during our recent snow/freeze episode. I can't praise them enough for their responsiveness. I would definitely recommend this complex.

              Manager

              3/24/2021

              Madison At Melrose
              Thank you for your kind words about the winter storm and honest review of your experience at Madison.
              Review Author Icon

              Resident 886745

              Verified Resident 2020 - 2021

              3/22/2021

              Overall a pretty nice and laid-back property to live in. Amenities are kept up to date, noise level is fairly low, and management is open for feedback. The only glaring issues were crisis/emergency management, as it felt like there wasn't much in the way of preparation and repairs afterward seem to be crawling along at a snail's pace. I like living here 99% of the time but the 1% where stuff goes wrong has some pretty strong impact on my overall view of my time here.

                Manager

                3/23/2021

                Madison At Melrose
                Thank you for your feedback and review of your experience. We agree, the winter storm didn't highlight anyone's best attributes and I'm not sure how we could have prepared for something like that. But did work hard to minimize the inconvenience and our company hired plumbers from Missouri and Demo teams from California so that we were not on a long list of waiting for contractors in Dallas. Working with insurance has been pretty slow, but we've already completed all the inspections we believe we will have and although we haven't communicated all the workings behind the scene, we are likely to begin repairs very soon. It means a lot to us that you love it here, 99% of the time! Thank you again for taking the time to provide a real and thoughtful experience.

                Updated Review

                Review Author Icon

                Resident 885849

                Verified Resident 2020 - 2021

                3/19/2021

                Madison at Melrose is an awesome place to live. The management and staff are the best. The amenities are kept in immaculate condition. Neighbors are the best. Quiet and respectful. Complex is very inviting.

                  Manager

                  3/21/2021

                  Madison At Melrose
                  Thank you for your feedback of our community and your experience here so far. We're so glad to hear that your experience has been great. We look forward to continuing your positive experiences. Thanks again for your feedback!
                  Review Author Icon

                  Resident 885526

                  Verified Resident 2020 - 2021

                  3/18/2021

                  Personable staff/ management, quick with maintenance requests, good communication, quiet, pleasant, feels safe, well maintained. I haven't had any problems with black mouse or pests. I almost rented at An apt complex nearby- so glad I didn't!

                    Manager

                    3/19/2021

                    Madison At Melrose
                    Thank you for your review of your experience at Madison at Melrose. We're so glad you didn't rent elsewhere either!

                    Updated Review

                    Review Author Icon

                    Resident 633913

                    Verified Resident 2016 - 2021

                    3/18/2021

                    I have had a great experience living at Madison at Melrose apartments in Richardson. It is a very nice and quiet community and the office staff are very friendly and helpful. I find that anytime I have a maintenance concern they get right on top of it. I feel very safe here and would recommend this community to any of my friends.

                      Manager

                      3/19/2021

                      Madison At Melrose
                      Thank you for taking a moment to provide a review of your experience in our community. We're so glad to hear you are happy here and would recommend it to your friends. Anytime you do, we offer a $750 referral discount for our residents that refer since that is the best way to get great neighbors!
                      Review Author Icon

                      Resident 885364

                      Verified Resident 2020 - 2021

                      3/18/2021

                      so far our experience has been a positive one. The Apartment complex does offer a lot to the renter. There is definitely room for improvement on certain things. I noticed they don't have an emergency response plan. If they did have one in place they would be more proactive than reactive. This was apparent during the snow storm

                        Manager

                        3/18/2021

                        Madison At Melrose
                        Thank you for taking a moment to provide a review of your experience. We agree, there is always room for improvements. We definitely worked hard to keep everyone as comfortable as possible during the winter storm. We hope to continue your positive experiences at Madison at Melrose.
                        Review Author Icon

                        Resident 882498

                        Verified Resident 2021

                        3/11/2021

                        Great location close to everything - shopping, restaurant, expressways. Apartment management very responsive to requests and requests are handled in timely manner. Also love that complex is pet friendly and there are pet stations around property.

                          Manager

                          3/15/2021

                          Madison At Melrose
                          Thank you for taking a moment to provide a review of your community. We're glad you're enjoying your home as much as we love this community!

                          Updated Review

                          Review Author Icon

                          Resident 882453

                          Verified Resident 2020 - 2021

                          3/11/2021

                          Madison at Melrose is a great place to live! Management is responsive and friendly, the maintenance staff responds quickly, the grounds are well kept for my pet with poop bags always supplied. The location is central to Dallas, Richardson, Plano, etc and right off of 75 for easy access. And I like the appearance of the apartments- they look like home, not something industrial.

                            Manager

                            3/15/2021

                            Madison At Melrose
                            Thank you for taking a moment to provide a review of your community. We're glad you're enjoying your home as much as we love this community! Compared to the availability out there now a days, we do have very large apartment homes with the optional garages and yards and they do feel much more like a home than an apartment. We appreciate you taking a moment to provide feedback for your future neighbors of your experience.
                            Review Author Icon

                            Resident 882435

                            Verified Resident 2020 - 2021

                            3/11/2021

                            Some of the office staff and maintenance staff are rude, inappropriate comments. I hesitate to call and ask about anything. Also prompts are too long when trying to reach someone during an emergency. There needs to be on site security and maintenance, especially on weekends and during bad weather. Was hard to get a hold of anyone when apartment was flooding. When apartment flooded nobody even got back with me that day. There were no updates until the next day. Updates continued to be good for about a week then stopped again. Still not sure of the status of moisture and mold inside my walls.

                              Manager

                              3/15/2021

                              Madison At Melrose
                              We're so sorry to hear you haven't had a great experience with all of our team members. We would be happy to discuss your experience so we can better understand what happened and correct areas of improvement. We really work hard on an open door policy for our residents to discuss any concerns, we would like you to have that same opportunity. Regarding the recent floods, the property manager did provide updates daily, sometimes more than one day. We communicate through our resident portal and those who have opted in for sms text, get updates both email and through text as well. We've had Service Master onsite for more than two weeks and they have been mitigating all further damage, removing sheetrock as needed, providing dehumidifiers, fans, etc. as needed. They are a professional company hired to ensure moisture is addressed properly and resolved. We have walked all the homes that we know of that were affected. If you feel your home was affected and are concerned, please reach out to us ASAP as we want to ensure to mitigate further damage to your home and our apartment as much as possible. We thank you for your feedback and look forward to discussing further.
                              Review Author Icon

                              Resident 882199

                              Verified Resident 2020 - 2021

                              3/11/2021

                              Great community! My experience so far has been great! Safe community, maintenance response is wonderful, very fast. Staff is very helpful and friendly. We are eager for the exercise room to open again after repairs!

                                Manager

                                3/15/2021

                                Madison At Melrose
                                Thank you for taking a moment to provide a review of your community. We're glad you're enjoying your home as much as we love this community! And we look forward to all of our amenities re-opening since the recent floods. We hope things will start moving quickly.
                                Review Author Icon

                                Resident 882077

                                Verified Resident 2008 - 2021

                                3/11/2021

                                Beautiful...quiet...convenient ... beautiful...quiet...convenient ... beautiful...quiet...convenient ... beautiful...quiet...convenient ... beautiful...quiet...convenient ... beautiful...quiet...convenient .

                                  Manager

                                  3/15/2021

                                  Madison At Melrose
                                  Thank you for taking a moment to provide a review of your community. We're glad you're enjoying your home as much as we love this community!
                                  Review Author Icon

                                  LKindel

                                  Resident 2020

                                  12/16/2020

                                  I'm loving this community! It feels like a quiet suburban neighborhood, not an apartment complex. The staff goes above and beyond to accommodate the residents, and maintenance issues are handled quickly. Plus, the location is great!

                                    Manager

                                    1/5/2021

                                    Madison At Melrose
                                    Thank you for the honest and positive feedback on your experience. We work hard to ensure we address areas of improvement needed and ensuring we are providing the best management for our community. So thank you for taking a few minutes to provide you experience.
                                    Review Author Icon

                                    Ginger_M875

                                    prospectiveVisited 2020

                                    12/9/2020

                                    Madison at Melrose is a beautiful community! The staff is excellent; they care about each resident, the property, and the community! The apartments are well designed and quiet. It offers so many amenities like a large fitness center, a sauna, a gorgeous pool, and a game room! This property is close to so many unique places without being stuck in traffic! LOVE LOVE LOVE this place!

                                      Manager

                                      12/9/2020

                                      Madison At Melrose
                                      Thank you for taking a moment to leave a review for us Ginger. We do have a little gem of a community in such a great location.
                                      Review Author Icon

                                      anonymous

                                      Resident 2017 - 2020

                                      12/9/2020

                                      Safe and great community. It's a perfect location with the elementary school and library so close. We love the amenities, especially the game room and pool. It's a great place to live. The staff is great, friendly and helpful.

                                        Manager

                                        12/9/2020

                                        Madison At Melrose
                                        Thank you for taking a moment to leave a review.
                                        Review Author Icon

                                        Pedrosalmeron

                                        prospectiveVisited 2020

                                        12/2/2020

                                        My experience in this community was awesome; The staff was very friendly and answers all my questions! We decided to apply and we are super excited to move in into Madison next month! I definitely recommend this place.!

                                          Manager

                                          12/9/2020

                                          Madison At Melrose
                                          Thank you for taking a moment to leave a review for us Pedro. We're excited for your upcoming move.
                                          Review Author Icon

                                          miaj66265@gmail.com

                                          Resident 2020

                                          11/11/2020

                                          I absolutely LOVE my new apartment! I chose this property because of all the green space and the neighborhood vibe. I was waiting for someplace like this so I could rescue a dog and have a nice safe place to walk him/her. The staff, from the office to the maintenance, is awesome too!

                                            Manager

                                            11/18/2020

                                            Madison At Melrose
                                            Thank you for your review. We're so glad you love your new home. For DFW apartment living standards, we have a forest of greenery compared to most communities and you don't have to overlook the freeway. Thanks for the compliment on the community vibe!
                                            Review Author Icon

                                            anonymous

                                            Resident 2020

                                            10/27/2020

                                            This is a great place to live! It's very quiet, and the location is very convenient to everything. The staff and other residents are very friendly. More amenities is the only thing that would make the community better

                                              Manager

                                              11/18/2020

                                              Madison At Melrose
                                              Thank you for the wonderful review of our community. We will continue to look into additional amenities, it can't hurt to add more.
                                              Review Author Icon

                                              Nobet2181

                                              Resident 2014 - 2020

                                              10/16/2020

                                              Great place, good neighbors, close to the hwy. Lived here 5 1/2 years now, no problems, a few maintenance request but overall one of the better places I've lived. I recommend for anyone who doesn't bounce around and move all the time.

                                                Manager

                                                10/19/2020

                                                Madison At Melrose
                                                Thank you Noah for your review. We're thrilled you renewed with us again this year and we appreciate the honest feedback. This is definitely a community for longevity!
                                                Review Author Icon

                                                Sophia Carry

                                                Resident 2020

                                                10/7/2020

                                                I love this community! The staff is so pleasant and accomodating, and maintenance requests are handled quickly. Patiently awaiting the new dog park! I also love how quiet it is here, yet so close to everything I need

                                                  Manager

                                                  10/19/2020

                                                  Madison At Melrose
                                                  Thank you Sophia for the great review. We can't wait for the dog park to be built also!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2020

                                                  10/2/2020

                                                  I am super happy to be part of this community! I have been living here for 4 months now and I love and enjoy the time in my apartment ! I love the high ceilings that I have in my 2nd floor home, it makes my apartment feel so big. I definitely recommend this place to live

                                                    Manager

                                                    10/19/2020

                                                    Madison At Melrose
                                                    Thank you for the wonderful review of our community. We're glad you're enjoying it here as much as we love working and living here also. The second floor homes do especially feel large with the tall windows, sliding doors and vaulted ceilings. To many more years......

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,425

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    $1,475

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 838 sq. ft.

                                                    $1,575

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.5

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • 1 Car Garage
                                                    • Ample Open Parking Available
                                                    • Attached Parking
                                                    • Attached and Detached Garages Optional
                                                    • Boat Parking Available
                                                    • Carport
                                                    • Carport And Breezeway Garages
                                                    • Carports And Detached Garages
                                                    • Carports And Private Garages
                                                    • Controlled Access And Covered Parking
                                                    • Controlled Access Garage
                                                    • Controlled Access Garage With Remotes
                                                    • Covered & Uncovered Bike Parking
                                                    • Covered Parking
                                                    • Covered and Reserved Parking
                                                    • Detached Garages And Storage Space
                                                    • Direct Access Detached Garage
                                                    • Free Parking
                                                    • Garage
                                                    • Garage And Storage
                                                    • Garage and Off Street Parking
                                                    • Garages with remote & Covered Parking
                                                    • Gated Access And Storage Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Preferred Parking Spaces
                                                    • Private Attached Garage
                                                    • Private Detached Garage
                                                    • Private Garage
                                                    • Private Parking Area
                                                    • Reserved Covered Parking
                                                    • Reserved Parking
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
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                                                    Leasing

                                                    Madison At Melrose Apartments is "THE HIDDEN GEM" of Richardson, Texas. Centrally located, yet tucked away in a quiet grove of trees & great views. Our apartments have an open design layout, allowing for any type or size of furniture. Some homes also include fireplaces, attached garages, attached yards, & sunrooms! Relax by our crystalline swimming pool & outdoor kitchen that includes both charcoal and gas grills. Our game room offers a pool table, kitchen, TV, & more for you to entertain your friends & family. Our newly renovated clubhouse amenities include our 24-hour fitness studio, steam room, dry sauna, & business center. Our community is controlled access & as part of your trash fee, includes a 5-day a week door side valet trash service. Additional rentable options include washer/dryer sets, garages, and carports to make transitioning into your new apartment, seamless.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3431

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Madison At Melrose is currently rated 4.1 out of 5 stars.
                                                    Madison At Melrose is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison At Melrose is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison At Melrose is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison At Melrose is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison At Melrose is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison At Melrose is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    Madison At Melrose is a 700 - 1,449 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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