Madison At Melrose
#10,220 #20 #1,697

What is epIQ?

Madison At Melrose

1520 Richardson Drive , Richardson, TX 75080
(350 Reviews)
$1,425 - $2,325/mo



4.1 rating

See Details

350 total reviews




Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!


  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 636385

Verified Resident 2019


It's fine but my upstairs neighbor must have hard wood flooring because I can hear them stomping around as well as their cabinets closing and chairs getting shuffled around. Both rolling and sliding chairs I can hear at all times.

    Review Author Icon

    Resident 634360

    Verified Resident 2014 - 2019


    The staff is wonderful, and helpful, and kind, but there's always a lot of issues with maintenance. It's gotten to the point where we actively avoid putting in service requests unless absolutely necessary out of fear the maintenance people will make it worse.

      Review Author Icon

      Resident 633903

      Verified Resident 2009 - 2019


      I have lived here 10 yrs. and I have been very satisfied with everything here. I feel is quiet and it is beautifully maintained. Repairs are done immediately and well. I moved here from a 5 BR home and I have been so relieved from handling maintenance and taxes, etc. The location here is convenient to shopping, transportation in and around the Dallas area. Many young adults and a little older live here. I have not had a problem with any neighbor's noise , theft, etc. I feel very much "at home" here.

        Review Author Icon

        Resident 633785

        Verified Resident 2017 - 2019


        Quiet Community and safe neighborhood, have lived here for 3 years (upgraded to a larger apartment within the community our first year), new management seems to take our input seriously which is nice. Maintenance staff are nice and always wave hello - overall a good experience living here.

          Review Author Icon

          Resident 633784

          Verified Resident 2018 - 2019


          I like that it's quiet and safe. I don't really use any of the amenities very often, so I can't comment on them, but I like living here. An apartment community (to me) is based primarily on your neighbors and whether or not maintenance is performed in a reasonable amount of time. I don't have to put up with loud parties and I don't feel intimidated or unsafe walking around outside. It's a nice neighborhood and I recommend it. Things are usually fixed the same day (or next day) after I make a maintenance request, which is a major surprise for me. I do have a few things I don't particularly like, but they are all fortunately pretty minor. For one, the water pressure is pretty low, and the water saver aerators on the sinks make filling up a bucket, a bowl, a pitcher, or even a glass take a long time. For a bucket, it takes minutes. Second, there aren't any exterior water faucets on the buildings. So rinsing off a welcome mat outside is impossible. On the topic of water, Richardson has hard water and does annual treatments that make the water smell and taste like chlorine for… See More>


            Madison At Melrose
            Thank you for your review! We hope that you continue to enjoy your stay here with us at Madison at Melrose. If you have any questions or need anything please feel free to contact the office at 972.664.6000.
            Review Author Icon

            Resident 633655

            Verified Resident 2018 - 2019


            Old apartments, recently painted, quiet neighborhood, better to rent upstairs because down stairs you hear the footsteps of the above renters. Deb Aviles is wonderful. New management is helpful but still new at the property. Had roach problems when I moved in until recently. Appliances are old.

              Review Author Icon

              Resident 633375

              Verified Resident 2018 - 2019


              Campus clean with frequent updates the premises. All maintenance requests answered in timely manner. All staff friendly and helpful. Office staff respectful and know your name. Outdoor lighting is excellent!

                Review Author Icon

                Resident 633305

                Verified Resident 2018 - 2019


                I love living in this little gem. Deb was my leasing agent and she is just the best! Loved by everyone since she is always trying to help and always with a huge smile when greeting you. Markayla and Aurora are very nice too.

                  Review Author Icon

                  Resident 633304

                  Verified Resident 2017 - 2019


                  This is a good place to be. It's well taken care of, quiet but close to what I need, diverse and respectful. The online system actually lets you communicate with your neighbors. We're planning on staying for a good while.

                    Review Author Icon

                    Resident 633101

                    Verified Resident 2017 - 2019


                    Overall good experience. The office staff is awesome! Issue with noise from upstairs neighbor. Feel that the power washing and painting took longer than necessary. Gates are not being repaired quickly enough.

                      Review Author Icon

                      Resident 633100

                      Verified Resident 2018 - 2019


                      For starters the staff is fabulous (especially Deb!) I know that two of the 3 office personnel are new, as the others of moved up or on, and haven't had the chance to get to know them as well, but they seem to br friendly. The grounds are well maintained, pool is well maintained, they just replaced one sauna, the other is newer, too. Good gym, enjoyable game room. Its friendly, it's clean the residents for the most part clean up after their animals. Isaac is always accessible and friendly! We've enjoyed our time here. Just freshened to paint on the outside of our buildings, including inside ourbalconies and breezeways and slso improved breezeway lighting. Any concerns or questions we've had have been answered/addressed.

                        Review Author Icon

                        Resident 633099

                        Verified Resident 2018 - 2019


                        We have been living in this apartment complex for 18 years, our first stay was in building 3, then 2, then 4, then 12, then 13, and now we are retired and live in building 5. Reason for changing apartments was to lease what was feasible to us during those times. All we can say that this community is the best and safe. We love the Management and Maintenance personnel for they are always so courteous and willing to help in every possible way allowed to them. We have new Management and all we can say is Thank you Markalya, Aurora, Issac, and Miguel, for caring for all tenants.

                          Review Author Icon

                          Resident 633098

                          Verified Resident 2016 - 2019


                          It has changed management three or four different times at this point. It is difficult to feel connected to the community, as events are lackluster or nonexistent. The removal of large portions of grass for rocks is not at all popular amongst dog owners. Maintenance requests sometimes go unnoticed depending on cost/importance in the eyes of management. Safety is valued, and I am appreciative of the peace/quiet here. The complex could be much better with slight changes. (Dog run, removal of dumpsters from parking spots, more events, etc).

                            Review Author Icon

                            Resident 632817

                            Verified Resident 2011 - 2019


                            It is a good community, quiet even when the students are here. The Management has changed often, but all have been nice and competent with minimal interruption to residents. Maintenance lacks skill, often resulting in calling in professionals, but those calls are quickly made by the Management. Grounds are always kept clean and apt size is comfortable.

                              Review Author Icon

                              Resident 632816

                              Verified Resident 2018 - 2019


                              Moved in, hoarder lived next door, this brought all types of rodents and pests rats to the building, causing major leaks in multiple units that the rodents bit the water pipes at. Took months and a complete change in office management for him to get evicted. There is little to no parking after 5pm, and now there will be a "parking permit" policy, not for visitors, but only for people with covered parking. There were homeless living behind our building for a while triggering the alarm of the car lot next to the apartment complex. The entrance is so horribly designed that if you try to use the dial box to get in, the exit fence will hit your car when someone tries to exit the complex. There are over sized rocks throughout the complex due to landscaping mistakes that cannot be remedied due to the budget being already used for the year. The pool is ridiculously small for the size of the complex, the only maintenance employee that knows what he is doing is Isaac, every other maintenance person has made so many mistakes after a big repair that my wife and I always had to clean up something… See More>
                                Review Author Icon


                                Resident 2018 - 2019


                                since my family and I got here from California, it has been a true blessing. this apartment complex is pristine clean, the staff are wonderful, maintenance is always done extremely quick, and the neighbors here are wonderful as well. we absolutely love it here with our 4 year old son. it is also a wonderful location in Richardson, tx with convenience at its finest- Costco, grocery stores, library, daycares, etc all nearby as well. we love it here!



                                  Madison At Melrose
                                  We are so happy to know that you are enjoying your stay with us here at Madison at Melrose. Thank you for all of your kind words. We will continue to do our best make Madison an amazing place to live!
                                  Review Author Icon

                                  Resident 595781

                                  Verified Resident 2018 - 2019


                                  My move in was easy and the staff extremely professional and welcoming. The community size is great and so far no issues with neighbors, and very quiet. My issue is with energy efficiency, high utility bills and lack of parking.

                                    Review Author Icon

                                    Resident 593427

                                    Verified Resident 2018 - 2019


                                    We were putting up with rats chewing through pipes, and water leaks flooding different rooms. Then paying 1300 a month for mediocre maintenance work that has me and my wife cleaning daily for a month. Not to mention the mold smell the now lingers in the bathroom for my pregnant wife to breathe in consistently. Don't forget to get home before 8pm else you cannot park close to your apartment unless you pay even more money for a garage or covered parking.

                                      Review Author Icon

                                      Resident 593397

                                      Verified Resident 2018 - 2019


                                      We have been happy with the complex due to cleanliness, relative quiet, amenities that are well maintained, friendliness of staff, speed of dealing with issues that arise, communication on a regular basis.

                                        Review Author Icon


                                        Resident 2019


                                        This is a good community to live. However, the apartments are old, so the management keep fixing things. What annoys me the most is the apartment checks. There are too many apartment checks in a month. I wonder why can't the management combine the checks! The previous management was much better. The current manager seems to be irritated at all times. Deb is the only person who works really hard to make our lives easy.

                                          Review Author Icon


                                          Resident 2017 - 2018


                                          I never write reviews, but this place is so great that I have to share. This is an excellent place to call home! It's a safe and quiet neighborhood. I like my apartment and have nice neighbors. I enjoy using the fitness center, and the pool is well maintained. In the winter, it's nice to enjoy a cozy fire. The maintenance team is always fast to respond and fix any issues that come up. Deb is amazing and always greets you with a smile. Whenever you need help with anything, she always goes the extra mile! She gives the place a homey feel and makes the community feel like family. I enjoy coming home from work and escaping from the hectic city to my quiet and relaxing apartment!

                                            Review Author Icon

                                            Resident 582269

                                            Verified Resident 2018


                                            This place is really great. Good location, tucked away inside a neighborhood. It feels very safe at night and the gates are not left open during the day. The staff is polite and receptive to comments or input you have about the complex and work to fix issues quickly (although there seldom are any)

                                              Review Author Icon

                                              Resident 573543

                                              Verified Resident 2016 - 2018


                                              It has been a pleasure to live at Madison at Melrose. The apartment is very nice. The neighbors are friendly. The carport and garage are wonderful. The utilities work very well. Good internet. Maintenance does a great job inside and out. We feel safe here.

                                                Review Author Icon

                                                Resident 572972

                                                Verified Resident 2017 - 2018


                                                M@M staff has been the primary reason for my selection and decision to renew my lease in TX. They made feel valued from day one. They set the industry standard for knowledge of the property and professionalism.

                                                  Review Author Icon

                                                  Resident 570684

                                                  Verified Resident 2018


                                                  It's a great property in a great location. So far, the staff has been nothing but helpful and my overall experience here has been fantastic! The amenities are more than adequate and the complex is safe and well managed. Love it here!

                                                    Floor Plans & Pricing

                                                    1 Bedroom


                                                    1 Bed, 1 Bath | 700 sq. ft.


                                                    3 Available Units

                                                    See Floor Plan Details


                                                    1 Bed, 1 Bath | 740 sq. ft.


                                                    3 Available Units

                                                    See Floor Plan Details


                                                    1 Bed, 1 Bath | 838 sq. ft.


                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade


                                                    Renter Ratings


                                                    Review Ratings







                                                    Office Staff






                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count


                                                    Number of reviews in the past 365 days


                                                    Manager’s Review Engagement


                                                    Percentage of reviews responded to


                                                    Manager’s Review Reply Time


                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    • 1 Car Garage
                                                    • Ample Open Parking Available
                                                    • Attached Parking
                                                    • Attached and Detached Garages Optional
                                                    • Boat Parking Available
                                                    • Carport
                                                    • Carport And Breezeway Garages
                                                    • Carports And Detached Garages
                                                    • Carports And Private Garages
                                                    • Controlled Access And Covered Parking
                                                    • Controlled Access Garage
                                                    • Controlled Access Garage With Remotes
                                                    • Covered & Uncovered Bike Parking
                                                    • Covered Parking
                                                    • Covered and Reserved Parking
                                                    • Detached Garages And Storage Space
                                                    • Direct Access Detached Garage
                                                    • Free Parking
                                                    • Garage
                                                    • Garage And Storage
                                                    • Garage and Off Street Parking
                                                    • Garages with remote & Covered Parking
                                                    • Gated Access And Storage Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Preferred Parking Spaces
                                                    • Private Attached Garage
                                                    • Private Detached Garage
                                                    • Private Garage
                                                    • Private Parking Area
                                                    • Reserved Covered Parking
                                                    • Reserved Parking
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
                                                    Show Less
                                                    Show More


                                                    Madison At Melrose Apartments is "THE HIDDEN GEM" of Richardson, Texas. Centrally located, yet tucked away in a quiet grove of trees & great views. Our apartments have an open design layout, allowing for any type or size of furniture. Some homes also include fireplaces, attached garages, attached yards, & sunrooms! Relax by our crystalline swimming pool & outdoor kitchen that includes both charcoal and gas grills. Our game room offers a pool table, kitchen, TV, & more for you to entertain your friends & family. Our newly renovated clubhouse amenities include our 24-hour fitness studio, steam room, dry sauna, & business center. Our community is controlled access & as part of your trash fee, includes a 5-day a week door side valet trash service. Additional rentable options include washer/dryer sets, garages, and carports to make transitioning into your new apartment, seamless.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:30 PM
                                                    This community is managed by



                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Madison At Melrose is currently rated 4.1 out of 5 stars.
                                                    Madison At Melrose is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison At Melrose is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison At Melrose is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison At Melrose is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison At Melrose is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison At Melrose is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    July 2024





                                                    Madison At Melrose is a 700 - 1,449 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.