Madison At Melrose
#10,242 #20 #1,698

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Madison At Melrose

1520 Richardson Drive , Richardson, TX 75080
(350 Reviews)
$1,425 - $2,325/mo

Reviews

(334)

4.1 rating

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350 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2016 - 2018

8/25/2018

We live there for 2 years. Do not move to apartment 812 I had problems with the air conditioner and I to call them 3 times finally the maintenance in charge showed check the temperature of cold air (it read 78) and told that I need to have fans on on the rooms and the doors open to cool off. I told if the cold air is 78 it's never going to cool down. I try to speak to the manager which she avoid it at first and told I'm not paying 1500 dollars to live without air conditioned,I had to get ugly to have them come and try to take care. The patio door was never fix and didn't shot Next year we encountered bed bugs and was treated by the pest control in which time they told and send me a noticed to throw the conch the mattress and any infected item to the trash I lost more than 5000$ in property and the infection got only worse,at this point the manager and assistant manager were avoiding me, I went to the office and the front lady said they were in lunch came back 45 min later and… See More>
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    Resident 530554

    Verified Resident 2018

    8/21/2018

    It has been great! Good maintenance and really nice apartments. They recently have been upgrading and the new design is very comfortable and makes you feel right at home. The apartment grounds are spotless and very well maintained. Staff is friendly, quick to respond, and helpful. It is a very safe and friendly community of neighbors!

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      liuyao

      Resident 2018

      8/9/2018

      I'm very unhappy with the management. They gave me a notice on lease violation, and before I could speak with them I received a fine of $100 the next day. I was threatened of $10 each day if I do not pay in full by the end of the day. (On top of that, online payment by credit card has a $32 service fee.) I also couldn't get an answer from the manager for something else for over two weeks. I'm new to the area, starting a new job, has a kid, and as a result didn't keep track of my bank account and had "insufficient fund." They would charge late fee on that, even for each day when the bank is processing it. They would bring up Fair Housing Law that they couldn't waive the late fee. I don't buy it. I know they take the resident reviews seriously, so this is my way to get their attention.

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        anonymous

        Resident 2018

        7/9/2018

        The apartments themselves are very well kept, the staff are warm and welcoming and address questions very quickly. The community is beautiful, lots of trees, secure. Nice pool, recreational building and even a party area you can rent for a private party. Great place that people don't like to leave!

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          Resident 502111

          Verified Resident 2017 - 2018

          6/19/2018

          This is a good place. They take care of it, the people are nice but not all alike, and it's good space design. I'm pleased. They are really welcoming, and they generally fix things. I never hear strife outside. It's a little oasis but close to things I want. I can walk to rail from here when I want to.

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            jbakdash

            Resident 2017 - 2018

            6/13/2018

            I've been very happy with Melrose at Madison. The complex is in an ideal location, 10 mins to UTD and very close to 75. It's clean, quiet, and safe with courtesy officer that makes the rounds at night. My neighbors are friendly and very considerate. Lots of people them have dogs and I have yet to hear barking, even from a neighbor that boards rescues! Rent is reasonable too. Maintenance fixes issues very quickly. When I first moved in, the unit was absolutely immaculate. The office staff is amazing, Deb is always so helpful and upbeat- even if she's running around doing a million things at once! I really enjoy our fun, random conversations. I'll definitely be staying at Madison at Melrose until I buy.

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              anonymous

              Resident 2016 - 2018

              6/14/2018

              I love living in this community because it has a diverse population of singles, couples and families (including our furry ones). Madison at Melrose provides opportunities to socialize and meet other residents by way of social events. They provide all the food, drinks and even raffle off gift cards and other prizes. They also have activities for the kiddos to make friends at these events as well. We had a fantastic "Summer Pool Party" last year with water volleyball, bean bag toss, ping pong, air hockey and pool (8 ball). We also had a fantastic DJ playing great music. The staff (Sorany, Deb, Leslie and our Hard-working Maintenance Fellows) are always eager to not only please, but exceed our expectations! I wish I would have discovered this community many years ago!

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                Resident 488517

                Verified Resident 2014 - 2018

                5/16/2018

                My overall experience is that Madison at Melrose has been a nice place to call home. I appreciate the staff that are quick to respond and help when there are issues. The outside areas are nicely maintained and everyone is very friendly.

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                  Resident 488516

                  Verified Resident 2017 - 2018

                  5/16/2018

                  It's a perfect living world like a family within the real world. All my friends and known people always praises about this community. The leasing staff, maintenance folks are extraordinary, they will listen to your problems and fix that promptly. While renewing my lease i never gave my second thought, it was instantaneous and evident that i have to renew. The landscape, it's cleanliness is amazing, it will make you feel like home. All the common amenities are very well maintained. I am highly convinced and will recommend to live here to all the knows people

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                    Resident 480137

                    Verified Resident 2017 - 2018

                    4/25/2018

                    Madison at Melrose is the perfect place for me! Richardson is a great city to live in and the location is perfect! I am very happy with the management and the staff as well. My work requests are handled quickly and efficiently. I am glad I picked this complex!

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                      Keerti_C

                      Resident 2018

                      4/13/2018

                      Great community. Great neighbourhood. Nice staff. Staff responds to email immediately. Maintenance requests are completed on time. Clean and noise free society. Its been one year and we did not face any issues. It feels like home.

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                        Resident 469256

                        Verified Resident 2016 - 2018

                        3/27/2018

                        Community is great to live in - Amenities are awesome and well kept. The staff is great to work with and understands all issues that arise. Our neighbors are friendly and quiet and the complex is always neat and clean.

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                          Resident 466559

                          Verified Resident 2017 - 2018

                          3/20/2018

                          My roommates and I moved in without even being able to see the inside of the apartment before we got the keys, so as we moved in we were pleasantly surprised by the size of the apartment because the loft made the place feel a lot more breathable and comfortable. Everything works as well as expected except for possibly the stove tops. My roommates and I like to cook a lot and one of the burners only works 25% of the time and the one large burner only works at a low or high heat, so if I wanted to cook something on a medium heat I'd have to repeatedly turn the heat off and on again to maintain the heat which is inconvenient. The property remains well lit, clean, and inviting overall which is great. The appliances are the only real complaints I could make which in perspective is probably a less significant issue. Also, upon moving in there were almost a dozen work orders overall that needed to be addressed and three of them have been a recurring issue because the maintenance people don't fix the problem the first or second time.

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                            Resident 466557

                            Verified Resident 2017 - 2018

                            3/20/2018

                            I??™ve been satistified with my experience here. I feel safe and management is quick to reply. I??™d appreciate the opportunity to recycle and I feel the price may be a little more than the value. Water bills are high and fluctuate.

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                              Lovealwaysjenn

                              prospectiveVisited 2018

                              2/10/2018

                              The community is beautiful! The office staff is very welcoming and sincere. The property manager walked out of the office just to introduce herself to me. I have toured various communities, and you just don't find a community like this one. Deb and Sorany are so sweet! I highly recommend this community.

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                                nchauhan_08

                                Resident 2017

                                12/31/2017

                                It's a perfect place to live in, the cleanliness, maintainence staff is pretty quick, it's very much secured place, the unit size, availability of the covered parking or garages are good. Most importantly the leasing staff will treat you a good friend and will help with you everything

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                                  Resident 431735

                                  Verified Resident 2015 - 2017

                                  12/15/2017

                                  A true sense of community; enjoy living here; Staff are very understanding, involved and very helpful; great place for any family of any size or single person; great activities and parties; great place for pets also

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                                    Resident 421591

                                    Verified Resident 2017

                                    11/19/2017

                                    This property is at a nice and quite location, with amazing environment not only in the community but also around the community. It is close to stores, restaurants, and grocery stores. Staff is friendly and helpful.

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                                      Klompskiki

                                      Resident 2015 - 2017

                                      11/16/2017

                                      Living here has been a great experience, the management here really strives at taking care of there residents. (Any issues) Also, most of the neighbors here are very helpful as well, it's a small community

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                                        Nchuahan

                                        Resident 2017

                                        10/7/2017

                                        This is one amazing place everyone wants to live. Nice apartment's, clean and enough space makes you feel comfortable. Amazing apartment maintenance service as well as the entire society. This place is well secured.

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                                          anonymous

                                          Resident 2017

                                          9/21/2017

                                          It's a really nice complex especially if you need something with easy access to highway 75 and is close to UTD. The management system always makes me feel welcome, the crew keeps he property clean and the neighbors are all very nice. There was one incident where we were woken up by a child screaming outside. and there is recurring miscommunication on when trash pick up is, but that's usually with newest residents of the complex.

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                                            smarulanda

                                            Resident 2017

                                            8/21/2017

                                            Honestly the best apartments I've ever lived in! Office team is always so pleasant to speak with. Easy to get help with the electronic communication. Maintenance staff gets the job done promptly. They are always doing monthly projects on the property to better it. Looks so sharp! The events they prepare of us are so much fun. I am really happy here. It feels like home!

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                                              Resident 383984

                                              Verified Resident 2017

                                              8/15/2017

                                              Getting the keys and moving in were a breeze! Minor maintenance issue upon move-in was handled quickly and efficiently. The staff is awesome - they call me by name when I'm in the office. The electronic communications from the office are great! Not too much to be invasive but necessary.

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                                                Resident 383935

                                                Verified Resident 2017

                                                8/15/2017

                                                Been a great stay, the staff is great. The walls are thick so rarely hear other tenants and most are very friendly. Great apartment for pets and the dog stations are very convenient. Love the pool area, very well maintained, and the community parties are lots of fun.

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                                                  BearsBU

                                                  Resident 2017 - 2018

                                                  8/7/2018

                                                  Poor move-in and move-out experience. I was charged double upon move in, although rectified, it took some time to return the extra charge. Unfair evaluation of apartment upon move out. If you have a pet, don't expect your deposit back even if your animal isn't destructive or had a single accident there. Just know it's a loss going in. The trash compactor took a month to replace while trash built up in the compactor and in a giant bin that was brought in. I saw rats around the area twice. The complex was fairly quiet and I felt safe, maintenance was typically responsive. However, because of the factors above, I would not recommend this apartment. Don't believe all the positive reviews - you are encouraged to rate if positively upon move in with incentive. Sorry to speak poorly, but it is the honest truth. I rarely post reviews, and especially not negative ones.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,425

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    $1,475

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 838 sq. ft.

                                                    $1,575

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.5

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • 1 Car Garage
                                                    • Ample Open Parking Available
                                                    • Attached Parking
                                                    • Attached and Detached Garages Optional
                                                    • Boat Parking Available
                                                    • Carport
                                                    • Carport And Breezeway Garages
                                                    • Carports And Detached Garages
                                                    • Carports And Private Garages
                                                    • Controlled Access And Covered Parking
                                                    • Controlled Access Garage
                                                    • Controlled Access Garage With Remotes
                                                    • Covered & Uncovered Bike Parking
                                                    • Covered Parking
                                                    • Covered and Reserved Parking
                                                    • Detached Garages And Storage Space
                                                    • Direct Access Detached Garage
                                                    • Free Parking
                                                    • Garage
                                                    • Garage And Storage
                                                    • Garage and Off Street Parking
                                                    • Garages with remote & Covered Parking
                                                    • Gated Access And Storage Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Preferred Parking Spaces
                                                    • Private Attached Garage
                                                    • Private Detached Garage
                                                    • Private Garage
                                                    • Private Parking Area
                                                    • Reserved Covered Parking
                                                    • Reserved Parking
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
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                                                    Leasing

                                                    Madison At Melrose Apartments is "THE HIDDEN GEM" of Richardson, Texas. Centrally located, yet tucked away in a quiet grove of trees & great views. Our apartments have an open design layout, allowing for any type or size of furniture. Some homes also include fireplaces, attached garages, attached yards, & sunrooms! Relax by our crystalline swimming pool & outdoor kitchen that includes both charcoal and gas grills. Our game room offers a pool table, kitchen, TV, & more for you to entertain your friends & family. Our newly renovated clubhouse amenities include our 24-hour fitness studio, steam room, dry sauna, & business center. Our community is controlled access & as part of your trash fee, includes a 5-day a week door side valet trash service. Additional rentable options include washer/dryer sets, garages, and carports to make transitioning into your new apartment, seamless.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3427

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Madison At Melrose is currently rated 4.1 out of 5 stars.
                                                    Madison At Melrose is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison At Melrose is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison At Melrose is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison At Melrose is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison At Melrose is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison At Melrose is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    July 2024

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                                                    Beds

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                                                    Baths

                                                    0

                                                    Madison At Melrose is a 700 - 1,449 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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