Madison At Melrose
#10,235 #20 #1,705

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Madison At Melrose

1520 Richardson Drive , Richardson, TX 75080
(350 Reviews)
$1,425 - $2,325/mo

Reviews

(334)

4.1 rating

See Details

350 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 372602

Verified Resident 2017

7/20/2017

Things are good as expected. Nice pool area, nice gym. BBQ place is good. Nice apartments and clean. It could be good that USPS packages be delivered right at door. Also good promotions to keep current residents to continue their lease.

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    Resident 361391

    Verified Resident 2016 - 2017

    6/24/2017

    Very unpleasant management is dishonest. They lie and then lie to upper manage me t to cover themselves. They have been reported to the better business. Bureaxmany times. A lot of residents are upset with their bully tactics a very in pleasant place too e

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      Resident 343612

      Verified Resident 2017

      5/14/2017

      Very beautiful and clean community. Management is very friendly. They arw very supportive and welcoming. Its a secure plce to live. Maintenance requests are completed in timely manner. Common amenities are well maintained. Its a perfect place to call home. I am gonna stay here for long definitely. :)

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        Resident 343162

        Verified Resident 2011 - 2017

        5/11/2017

        I have enjoyed my time at this property. The office and maintenance staff is always very professional and courteous. All requests are handled promptly. While I feel the rates are overpriced, my prior experience with the property and staff keep me here.

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          Resident 342370

          Verified Resident 2014 - 2017

          5/10/2017

          I enjoyed living here so much. The apartment is clean and well-maintained. The staff is nice and welcoming. The neighbours are friendly. The game room is very interesting with pool table and ping pong table.

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            anonymous

            Resident 2016 - 2017

            5/9/2017

            Nice quiet location, tucked away even though it is close to 75. Nice grounds, the management staff and maintenance are friendly are quick to resolve issues. No pest issues and nice neighbors. There is a train track behind the complex; but it's very quiet, infrequent, and actually fun for the kids to watch. The apartments are clean, but the appliances are old and there are paint drippings everywhere b/c they just re-paint between each tenant. My biggest complaint is how they bill you for non-optional items. It gives tenants the impression of being nickel and dimed. For example, a $4 monthly fee just for sending you your water bill. I mean really? Plus the water/sewage bill is just the complex bill divided by square foot of each apartment. I think they should just raise rents to wrap all those mandatory fees in and advertise "free" pest control, water, sewage, and garbage pickup. It would sure make things simpler and everyone would feel better. I do recommend this place to friends. I just warn them to add $80 on top of the advertised rent. :)

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              TKlomps33

              Resident 2016 - 2017

              5/1/2017

              Great community with nice amenities, landscaping, and special functions. The apartments are spacious and the maintenance department is awesome and quick. The staff is great to work with and always looking out for the best interest of the tenants. I would recommend this community to any one looking for nice place to live.

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                Resident 335296

                Verified Resident 2017

                4/22/2017

                New here and therefore our experience at the property is … See More>
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                  Mellymel86

                  Resident 2016 - 2017

                  4/9/2017

                  We have been living here for a year. Just renewed our lease for another year. No complaints about this community. The management and staff are exceptional. Very good customer service and great communication with residents. The complex is very clean and peaceful. No issues with pests, great amenities and activities. When issues do arise the management and staff respond quickly to fix it. So grateful to have found this place.

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                    Resident 325002

                    Verified Resident 2016 - 2017

                    3/26/2017

                    Very friendly, welcoming staff. Maintenance has always fixed my tickets in a timely manner. Responses to e-mails or phone inquiries have been handled promptly and with much courtesy. Very nice to offer social gatherings for special events at the front office.

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                      loras123

                      Resident 2017

                      3/25/2017

                      Quiet, well maintained apartment community with lots of opportunities for social interaction. Maintenance is responsive.

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                        nann465

                        Resident 2016 - 2017

                        3/7/2017

                        Great Apartment in a great neighborhood, they are quick to respond to emails and quick to take care of tickets you submit. We moved to years ago and came back because this apartment complex is one of the best we have lived in.

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                          Ssmileysuzieq@aol.com

                          Resident 2016 - 2017

                          2/25/2017

                          This place is one ! My children adore it here as do staff is unbelieveable! They are not just staff they are residents too and care which never exists in aprtments until this one!! We love it here...I can't say enough how amazing this place is and how happy we are living here. I just feel so lucky and happy to be here every day. My only next stop is owning a home as I have no desire to ever leave here to another place is way too special! The amenities are awesome as well as the fantastic gatherings the staff has for us every month!!

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                            Resident 311184

                            Verified Resident 2014 - 2017

                            2/15/2017

                            Overall, I believe the apartments are very nice but I believe the upcharge in rent each year is not worth the value of the apartment anymore. I think if the apartments wish to keep everyone, there needs to be a lower standard of living cost increase.

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                              Resident 311167

                              Verified Resident 2015 - 2017

                              2/15/2017

                              My experience in this apartment has been nothing but good. I feel very safe walking my dog at night and welcome when I use amenities or visit the office. I love my apartment itself and wish I could spend all day in it. The staff is very kind and I cant really complain about anything.

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                                Resident 301832

                                Verified Resident 2015 - 2017

                                1/18/2017

                                The property is well maintained. Most of the staff and the manager are very nice and helpful. my apartment is just what i needed. Any maintenance issues are handled right on time. The only thing i would say that isnt perfect is one of the staff members "policing" after hours is annoying. however, all in all it is a good place to live.

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                                  Resident 300968

                                  Verified Resident 2013 - 2017

                                  1/14/2017

                                  I really like living here. It is safe, clean, friendly, and quiet. I will continue to renew my lease here. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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                                    Resident 300754

                                    Verified Resident 2015 - 2017

                                    1/13/2017

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                                      Resident 299316

                                      Verified Resident 2015 - 2017

                                      1/10/2017

                                      The best gated community to live in richardson. Community staff are very friendly. all service requests are completed accurately and responds in less than an hour. Apartment monthly events and gatherings are some key events to meet neighbors.

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                                        Resident 294813

                                        Verified Resident 2015 - 2016

                                        12/24/2016

                                        I really enjoy living at Madison on Melrose. The apartments are very nice and it is a quiet complex. The office staff is friendly and helpful. Maintenance fixes issues quickly and the complex is well maintained.

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                                          Resident 293798

                                          Verified Resident 2012 - 2016

                                          12/20/2016

                                          Great Neighborhood, Professional Support Staff, Good Amenities with gated community. Can't ask for more :) I had moved here in 2012 and stayed here for 4+ years and there has not been an instance where I had to lookout for a change. This place definetly makes everybody feel at home.

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                                            anonymous

                                            Resident 2015 - 2016

                                            12/5/2016

                                            Spacious rooms, I've lived in apartments most of my adult life and it seems like the bedrooms get smaller and smaller each year. I love the layout here, huge rooms (I have a king bed) decent kitchens, good views. It's nice to finally get quick responses too. The staff is really good about trying to respond fast and they have a good online system for the residents. We basically can email them, pay rent and talk to each other all with the online service which is nice. I don't have to wait for them to get in the office to ask a question. Overall really happy with my decision. They have some room for improvement, but really nice people.

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                                              Resident 277480

                                              Verified Resident 2014 - 2016

                                              10/15/2016

                                              Living here has been a great experience. My son and I feel safe and well taken care of. Great staff, great neighbors, clean and well maintained property. Wonderful facilities. Great pool, new outdoor kitchen, and new game room.

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                                                Resident 273207

                                                Verified Resident 2014 - 2016

                                                9/22/2016

                                                Madison at Melrose is a nice quiet community off of Highway 75. There has been a few instances of theft during my stay, which suspects stole mail from the mailboxes. The mail was never returned, however suspect(s) were caught. It's unfortunate that these events happen, but it's an inconvenience for residents to backtrack any mail relating to credit card/banks/personal information/etc. Stolen mail has happened at least 3 times during my stay. Also walls/ceilings are somewhat thin, as I hear my neighbor sing karaoke every Saturday night and every day I hear/feel my upstairs neighbor stomping on their floor/my ceiling as they walk through their apartment.

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                                                  Resident 271946

                                                  Verified Resident 2015 - 2016

                                                  9/17/2016

                                                  Apartments are overpriced, quality of maintenance requests not great resulting in duplicate requests for same repairs. Plumbing is unsanitary, management more concerned about look of the property than upkeep of resident's apartments.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,425

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    $1,475

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 838 sq. ft.

                                                    $1,575

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.5

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • 1 Car Garage
                                                    • Ample Open Parking Available
                                                    • Attached Parking
                                                    • Attached and Detached Garages Optional
                                                    • Boat Parking Available
                                                    • Carport
                                                    • Carport And Breezeway Garages
                                                    • Carports And Detached Garages
                                                    • Carports And Private Garages
                                                    • Controlled Access And Covered Parking
                                                    • Controlled Access Garage
                                                    • Controlled Access Garage With Remotes
                                                    • Covered & Uncovered Bike Parking
                                                    • Covered Parking
                                                    • Covered and Reserved Parking
                                                    • Detached Garages And Storage Space
                                                    • Direct Access Detached Garage
                                                    • Free Parking
                                                    • Garage
                                                    • Garage And Storage
                                                    • Garage and Off Street Parking
                                                    • Garages with remote & Covered Parking
                                                    • Gated Access And Storage Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Preferred Parking Spaces
                                                    • Private Attached Garage
                                                    • Private Detached Garage
                                                    • Private Garage
                                                    • Private Parking Area
                                                    • Reserved Covered Parking
                                                    • Reserved Parking
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
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                                                    Leasing

                                                    Madison At Melrose Apartments is "THE HIDDEN GEM" of Richardson, Texas. Centrally located, yet tucked away in a quiet grove of trees & great views. Our apartments have an open design layout, allowing for any type or size of furniture. Some homes also include fireplaces, attached garages, attached yards, & sunrooms! Relax by our crystalline swimming pool & outdoor kitchen that includes both charcoal and gas grills. Our game room offers a pool table, kitchen, TV, & more for you to entertain your friends & family. Our newly renovated clubhouse amenities include our 24-hour fitness studio, steam room, dry sauna, & business center. Our community is controlled access & as part of your trash fee, includes a 5-day a week door side valet trash service. Additional rentable options include washer/dryer sets, garages, and carports to make transitioning into your new apartment, seamless.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:30 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3430

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Madison At Melrose is currently rated 4.1 out of 5 stars.
                                                    Madison At Melrose is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison At Melrose is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison At Melrose is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison At Melrose is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison At Melrose is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison At Melrose is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    July 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Madison At Melrose is a 700 - 1,449 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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