Madison At Melrose
#10,220 #20 #1,697

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Madison At Melrose

1520 Richardson Drive , Richardson, TX 75080
(350 Reviews)
$1,425 - $2,325/mo

Reviews

(334)

4.1 rating

See Details

350 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 263499

Verified Resident 2008 - 2016

8/20/2016

I've enjoyed living here though the rent has increased from less than $800 to well over a $1000. Management is responsive if not restricted by financial concerns all round. I was robbed in the parking spot without compensation for my trauma. on the other hand, I'm very satisfied with overall maintenance and pest control. I have yet to see any sign of infestation of any sort. A double plus good.

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    Resident 262390

    Verified Resident 2012 - 2016

    8/17/2016

    Very quiet, safe complex. Older, but well maintained, some updates. Smaller complex, so parking isn't an issue. Convenient location. Reasonable lease in a high demand area. Staff live onsite so they are engaged with the community.

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      kjames25555

      Resident 2014 - 2016

      6/29/2016

      Great place to live ! Neighbors are friendly , property is beautiful and the updates are awesome. Love the new game room . Office staff is always so nice . I have really enjoyed living here for the past few years and would recommend Madison at Melrose .

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        Resident 237064

        Verified Resident 2015 - 2016

        5/11/2016

        Seems like it gets better and better each year. They're doing a great job updating all the time. It just gets better and the staff is so nice. And I like that they do get together soon I guess monthly. If I miss one then I can catch another.

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          Resident 225237

          Verified Resident 2010 - 2016

          3/20/2016

          The staff is excellent! My stay here has been all positive. The buildings and grounds are very well maintained. I feel safe here and it is a quiet neighborhood. Maintenance is prompt and efficient. The grounds are always clean and well maintained. Any time I have gone to the office I am treated with respect and kindness. I have lived here six years and I feel "at home" here. My neighbors are nice people also.

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            Resident 225165

            Verified Resident 2014 - 2016

            3/19/2016

            Overall a good experience. However there have been issues of mailbox being broken into, without any updates of the outcome. Additionally, the ceilings are very thin, where you can here residents who live upstairs walk around in their living room.

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              Resident 225160

              Verified Resident 2014 - 2016

              3/19/2016

              Generally, it is a good experience living here. Effective leasing, good hardware. I would recommend my friends to live here. One thing I would like to suggest is that the soundproof should be even better. Sometimes the noise from outside is too loud. One possible reason is that I live near the pool. Other things are generally good.

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                anonymous

                Resident 2013 - 2016

                3/18/2016

                Madison is the place to call home. Safe, clean and quiet. Apartments are great size and well maintained. Hidden treasure! They are doing a lot of improvements to the property with the fitness center and even added a new game room. Game room has pool table, air hockey and even ping pong. Can't wait to see what else they are going to add. All the staff are so helpful and really take care of their residents. Madison at Melrose highly recommended,

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                  Resident 219017

                  Verified Resident 2014 - 2016

                  2/20/2016

                  The community feels very safe. We have loved this home for two years, just have to move to make a change. We really enjoy the new landscaping and the quick response to needs from residents. I love the surrounding neighborhoods for walking my pet and I feel that this is a wonderful location.

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                    Resident 219011

                    Verified Resident 2014 - 2016

                    2/20/2016

                    Superb value for price (based on the rent we have been paying for the past almost-two years), great landscape maintenance, security, amenities, overall service, apartment maintenance -- pretty much all we can ask from an apartment. Highly recommended.

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                      Resident 214102

                      Verified Resident 2015 - 2016

                      1/29/2016

                      The overall apartment experience is very good. Maintenance requests are completed rapidly and the apartment is comfortable. The location of the complex is fantastic. I would like to see them offer more than just Time Warner for cable services, otherwise all other issues are extremely minor and after living in several apartments around the Dallas area, my experience here is very positive.

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                        Laylaallen262

                        Resident 2016

                        1/21/2016

                        We moved in to Madison at Melrose in June and couldn't be happier . Our apartment is beautiful . I love the dark wood cabinets , wood floors and the countertops. We now have double the square footage and nicer features for less money than our old apartment in Addison . Can't beat that ! Our neighbors are friendly and we love the sense of community and neighborhood feel. It's quiet , safe and I can let my daughter ride her bike and walk the dog . The maintenance staff always responds and resloves issues quickly and in the office Melanie, Jenny and Lindsay are always friendly , helpful and professional. Whenever I run errands I don't have to go far . All of the stores, restaurants and dry cleaners are within a few blocks which I love ! Takes no time at all to get things done and I always run in to my neighbors at Tom Thumb . We definately recommend Madison at Melrose !

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                          anonymous

                          Resident 2012 - 2016

                          1/15/2016

                          Great place to call home. Very well maintained community. safe and quiet with neighborhood feel. Office Staff along with the maintenance staff are very helpful. Many floor plan options to choose from so you should not have a problem calling Madison your home too.

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                            Resident 208339

                            Verified Resident 2009 - 2015

                            12/30/2015

                            What I like about Madison is that not only do they have a wonderful staff, but they are always working to maintain the grounds and buildings, as well as creating activities to bring people together. Also, safety was a huge factor for me, and after living here for nearly 5 years, I can confidently say that I always feel safe.

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                              Resident 208159

                              Verified Resident 2013 - 2015

                              12/29/2015

                              Rents have increased greatly and above value for the unit over the two plus years I've lived here, particularly since they are an older design with low ceilings. Also, the construction is older and not as energy efficient, and I've had much, much higher electricity bills here. However, the staff is friendly and courteous, and maintenance requests are promptly and adequately addressed.

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                                Resident 206764

                                Verified Resident 2013 - 2015

                                12/22/2015

                                Great experience living at Madison at Melrose, very professional staff who are very friendly and love hearing feedback from tenants. The grounds are well-maintained and maintenance is very prompt with service. We've been here a long time and we haven't had any major issues with our amenities (e.g. dishwasher, toilets, air conditioning, etc) which goes to show how durable they are.

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                                  Resident 206365

                                  Verified Resident 2015

                                  12/21/2015

                                  Better than average. Pleasant. Quiet, safe area. Well maintained. Friendly front office staff. Grounds and amenities are clean and nicely kept almost all of the time. Enjoy the frequent emails about community events and changes or updates in the community.

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                                    Resident 206363

                                    Verified Resident 2011 - 2015

                                    12/21/2015

                                    The theft of the mail box.The appliances are old. The carpet is low quality and has not been cleaned since I rented the apt over 4 years ago. The gate door opener rarely works. The office is always short of staff. the maintenance requests are not completed properly.

                                      Manager

                                      12/22/2015

                                      Madison At Melrose
                                      We take your dissatisfaction very seriously & try & learn from all feedback given. The theft we encountered at the mailboxes had never happened before & is extremely rare for our community. Although we cannot keep all crime from happening, we are proactive in addressing it for the future. We added a lock to the mail door, several cameras & kept in close communication with residents in reference to it. Our appliances are changed out as needed. We generally do not replace appliances that are working correctly. Should any resident want to have their carpet cleaned upon renewal of your lease, we would certainly be happy to do so. I know a lot of our residents take us up on this offer. If we did not relay this option to you, I apologize; it still stands if you are interested. Otherwise, the upkeep and cleaning of the carpet is generally left to the residing occupants. Our gate system is in working order, so I'm unsure if your battery in your remote needs to be changed, or maybe we need to consider replacing your remote if you're still having trouble. However, please remember your name & phone number should be listed in the gate & you can always buzz yourself through if your remote is not functioning properly, we want you to be able to enter and exit easily. While we do occasionally have team members out, generally 4 out of 5 days a week we are able to have a full team in the office. We can always send our maintenance supervisor over to address a secondary concern if needed. We have to admit however, that some repairs do take a process of elimination to figure out what the cause is & in that case do sometimes take more than one attempt to repair. With that being said, we will address this feedback to our team & try to apply this feedback where we can. Hopefully we can change your mind before your lease ends. Thank you-Melanie Butler-Property Manager
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                                      Resident 202144

                                      Verified Resident 2014 - 2015

                                      12/2/2015

                                      I have really enjoyed living in this complex for the past year and a half. The apartments are well-kept and a great value, especially for a college student. The amenities are accessible and well-maintained. They are also updated fairly regularly.

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                                        Resident 201275

                                        Verified Resident 2012 - 2015

                                        11/29/2015

                                        Work orders are typically completed within 24 hours and there is pretty good communication about work that is done and what needs to be done. The grounds are well maintained and the property is kept clean. There have been a few upgrades in the past year to the amenities. The office staff is SUPER friendly and always willing to help. The complex is pretty quiet with a lot of families in residence and the location can't be beat!

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                                          Resident 200080

                                          Verified Resident 2014 - 2015

                                          11/22/2015

                                          The property is very safe, secure and nice place to hang around. The community owners are taking care of residents and also thinking about they're enjoyment and hand around place. Recently there are many initiative which are making our apartment greater place to stay

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                                            Resident 200069

                                            Verified Resident 2012 - 2015

                                            11/22/2015

                                            Great property, secure, good amenities and fantastic staff ??‘? We have lived here for close to 3 years and have not thought about moving out - good location that is close to good restaurants, movies, groceries and access to get through to anywhere in DFW.

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                                              Resident 200068

                                              Verified Resident 2013 - 2015

                                              11/22/2015

                                              I've had a wonderful experience living at this apartment complex. It's the second place I've lived in/at since 2010. My first apartment complex doesn't even compare to Madison at Melrose! M at M has a wonderful staff who take care of their residents! I absolutely love living here; so much so that I'm on my 3rd lease renewal (by choice, recent college grad). I will be sad to leave when I finally find a place to settle, but for now I'm enjoying my stay very much!

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                                                Resident 192209

                                                Verified Resident 2014 - 2015

                                                10/20/2015

                                                At first, there were a lot of maintenance issues and there still are a few (window leaks when it rains hard). Also, the vents are very dirty and stuff falls from them occasionally. The staff are friendly and helpful and maintenance is great. I think more investment should be put in really upgrading the units with wood flooring and restoration to deliver really quality units instead of having to repeat multiple items over and over again. It is a nice and quite community that actually feels like a community so that makes up for a lot of the other issues.

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                                                  Resident 192192

                                                  Verified Resident 2014 - 2015

                                                  10/20/2015

                                                  The best thing about living here is the office staff and maintenance. Overall the apartments are nice but are starting to show a few signs of aging, but is not really an issue. All of my questions and maintenance requests are completed quickly and on time with no complications.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,425

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    $1,475

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 838 sq. ft.

                                                    $1,575

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.5

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • 1 Car Garage
                                                    • Ample Open Parking Available
                                                    • Attached Parking
                                                    • Attached and Detached Garages Optional
                                                    • Boat Parking Available
                                                    • Carport
                                                    • Carport And Breezeway Garages
                                                    • Carports And Detached Garages
                                                    • Carports And Private Garages
                                                    • Controlled Access And Covered Parking
                                                    • Controlled Access Garage
                                                    • Controlled Access Garage With Remotes
                                                    • Covered & Uncovered Bike Parking
                                                    • Covered Parking
                                                    • Covered and Reserved Parking
                                                    • Detached Garages And Storage Space
                                                    • Direct Access Detached Garage
                                                    • Free Parking
                                                    • Garage
                                                    • Garage And Storage
                                                    • Garage and Off Street Parking
                                                    • Garages with remote & Covered Parking
                                                    • Gated Access And Storage Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Preferred Parking Spaces
                                                    • Private Attached Garage
                                                    • Private Detached Garage
                                                    • Private Garage
                                                    • Private Parking Area
                                                    • Reserved Covered Parking
                                                    • Reserved Parking
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
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                                                    Leasing

                                                    Madison At Melrose Apartments is "THE HIDDEN GEM" of Richardson, Texas. Centrally located, yet tucked away in a quiet grove of trees & great views. Our apartments have an open design layout, allowing for any type or size of furniture. Some homes also include fireplaces, attached garages, attached yards, & sunrooms! Relax by our crystalline swimming pool & outdoor kitchen that includes both charcoal and gas grills. Our game room offers a pool table, kitchen, TV, & more for you to entertain your friends & family. Our newly renovated clubhouse amenities include our 24-hour fitness studio, steam room, dry sauna, & business center. Our community is controlled access & as part of your trash fee, includes a 5-day a week door side valet trash service. Additional rentable options include washer/dryer sets, garages, and carports to make transitioning into your new apartment, seamless.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:30 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3431

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Madison At Melrose is currently rated 4.1 out of 5 stars.
                                                    Madison At Melrose is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison At Melrose is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison At Melrose is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison At Melrose is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison At Melrose is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison At Melrose is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    Madison At Melrose is a 700 - 1,449 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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