Madison At Melrose
#10,220 #20 #1,697

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Madison At Melrose

1520 Richardson Drive , Richardson, TX 75080
(350 Reviews)
$1,425 - $2,325/mo

Reviews

(334)

4.1 rating

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350 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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jenboo

Resident 2015

2/5/2015

We just moved here from out of state and we love our new home at Madison at Melrose. The office staff is so friendly , maintenance takes care of requests quickly and the apartment is just what we were looking for. We couldn't be happier . Thanks Madison at Melrose for making our transition to a new state such a positive experience .

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    Resident 124730

    Verified Resident 2014 - 2015

    1/24/2015

    Overall I enjoy living in these apartments. There are been multiple times the gates (from and back) have been broken and not fixed in a timely manner (e.g. the back gate in December 2014). The timing of the gates closing behind cars has been improved.

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      Resident 124068

      Verified Resident 2013 - 2015

      1/21/2015

      Very friendly staff that continues to meet and address my needs, even after being here for two years. This is truly a home or family community rather than your typical apartment complex. Community based from single, to just married, and families with children. Activities that are provided by the staff are for all age groups that meet the needs of the community of people that live their. Very proud to tell family and friends that I make my home at Madison at Melrose.

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        Resident 124065

        Verified Resident 2014 - 2015

        1/21/2015

        The leasing office staff were very helpful, courteous, and knowledgeable; I was disappointed, however, to learn that the smaller units I was looking for were not available. I called the office a week prior to arriving in Richardson and was told there were units available for $810. Upon, arriving, the leasing office staff told me that none of the units of that size were available and I had no choice but to choose a larger, more expensive apartment. The communication needs to be better so that people can receive accurate when calling to inquiry about the availability in the complex.

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          Resident 123899

          Verified Resident 2012 - 2015

          1/20/2015

          Professional staff in the leasing office, but there is no kids area to play in the community. Pool and gym could be better. They are currently very very small. Gym needs better equipments since they are currently little old. Overall good little apartment community.

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            Resident 123843

            Verified Resident 2010 - 2015

            1/20/2015

            Since the day I moved in the office and maintenance staff have accommodated every request I have made and each time I asked for service, it has been done promptly and courteously and done neatly. During the years I have been here, there have been personnel changes, but the service has been great.

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              Resident 123829

              Verified Resident 2014 - 2015

              1/20/2015

              Good place to live in !! Well maintained landside, review and price is affordable. Gated community , with good review and good service. Good place to live in !! Well maintained landside, review and price is affordable. Gated community , with good review and good service.

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                Resident 119841

                Verified Resident 2014

                12/28/2014

                It was hectic when we Moved in. Apartment was not move in ready. It was filthy. Management made sure to correct those problems ASAP. Great maintenance staff and management! A little overpriced though.

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                  Resident 119531

                  Verified Resident 2014

                  12/24/2014

                  Was not able to see apartments in person, so picked apartments based on current reviews. The initial paperwork and application process was a bit cumbersome and the response from the office was a bit slow, as I had to keep following up with the office regarding the application status. When moved in, process was smoother and for any of the initial problems of the apartment, they were handled very quickly by the maintenance team. One thing that has made me hesitant, was that upon moving into the apartment, there was a notice on the door informing the residents that a mugging (attack) of a resident occurred in the community during the weekend of Thanksgiving (2014). Apparently this doesn't happen much/if at all in this community since it's a fairly private community, but it was definitely a concern for not only myself but the other residents. No further information has been given to the residents on the attack, other than that the gates have been re-programmed and that all light fixtures have been fixed. This community is on the "older" side compared to other communities. The walls are somewhat… See More>
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                    Resident 118808

                    Verified Resident 2013 - 2014

                    12/20/2014

                    An all positive experience here. Feels like a true neighborhood here. Best transition for myself. I have lived in three apartments here and always a positive experience. Not all perfect but experience is very good. I went from a house to apartments and I have had the best experience in transition.

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                      Resident 118795

                      Verified Resident 2012 - 2014

                      12/20/2014

                      Nice well designed complex with privacy and quiet. Maintained by friendly helpful staff. Security w electric gates and off busy traffic areas. Nice eclectic age and ethnic mix. As close to having a condominium as I have experienced in an apartment. Good looking range of floor plans available for different size families.

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                        Resident 118794

                        Verified Resident 2014

                        12/20/2014

                        Overall it is a great community, very quiet at any given time of the day, very nice neighbors, for the most part average working class. kids friendly for those that have families. Kitchen could use some updates, as well as color on the walls could be better. Wouldnt say over priced but deffinitely could come down some on pricing. Once again, safe and friendly comunity

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                          Resident 118785

                          Verified Resident 2014

                          12/20/2014

                          So far so good. Nice environment, clean and quiet. This place is very good since it's very close to my work place, which only takes about 5 minutes. Besides that, it's close to US 75. It's very convenient to go up to north and go down to the shopping center. It's close to UTD as well and the Richardson library, which is also the reason I chose this place to live.

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                            Resident 118764

                            Verified Resident 2014

                            12/20/2014

                            My experience at the property has been outstanding. It's a beautiful, quiet, friendly property. The staff is attentive and excellent. We have a porch and yard and our big window looks out onto mature trees. It's very quiet and the neighbors are so nice. My son and I never want to move again!

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                              Mimi Johnson

                              Resident 2014

                              12/8/2014

                              I am so happy we chose Madison at Melrose for our new home in Texas. The office staff is so friendly and professional. Working with them made our move from out of state so much easier . Our apartment is exactly what we were looking for , our neighbors are friendly and its quiet and peaceful. The landscaping is also beautiful. I love coming home to see all of the trees which are such a pretty color this time of year.

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                                chenry597

                                Resident 2012 - 2014

                                12/2/2014

                                I've had a good experience living here. My husband and I sold our home and had not lived in an apartment for over 23 years. Scary transition. But our apartment is very spacious and it's wonderful to have a crew of people to take care of landscaping and problems in your home. We've saved a ton of money but more importantly have time to spend with eachother and travel now that we don't have a mortgage. Enjoy the lifestyle and the office and maintenance personnel have been a pleasure to work with.

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                                  Resident 115524

                                  Verified Resident 2012 - 2014

                                  12/2/2014

                                  So far I have had a pretty good experience at Madison at Melrose. I had some plumbing issues at first but they got everything taken care of. It's quiet and my neighbors rarely make any noise. The apartments are clean. My friends usually have no trouble finding a parking spot either. The location is great for me. It's right by 75 but it doesn't seem like it. You can hear some road noise but not much. Overall it is a nice tucked away complex that is close to a lot of places. If you are a student at UTD it is only a mile or so down the road from the campus too.

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                                    Resident 115019

                                    Verified Resident 2011 - 2014

                                    11/29/2014

                                    The staff has been very friendly and helpful. Things are taken care of in an appropriate amount of time. The quality of the complex has never waivered and i am never embarrassed to have people visit. The gates have been frustrating at time though. I live by the back gate and when it isnt working, it can be noisy. But, it hasnt never taken long to have it fixed. I do feel that there are a lot of issues with the front gates though.

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                                      Localalumni03

                                      Resident 2012 - 2014

                                      10/29/2014

                                      We are 2 years into our lease here and we love it. It gets better each lease. They are holding a fall festival tonight so I look forward to seeing how that goes. Pleasant staff and apartment is gorgeous! Definitely recommended.

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                                        giantstowin

                                        Resident 2014

                                        10/24/2014

                                        Just moving into these apartments. The staff has made is so pleasant and easy for us to apply and move in. I couldn't see an apartment before applying because they didn't have anything for us to see, but the apartment is exactly what I was hoping for. I hope the whole time we live here is like this because so far, we are so excited about moving in. Really nice people around us, our neighbors have already said hello and welcomed us in and the area seems really quiet.

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                                          Resident 107351

                                          Verified Resident 2014

                                          10/22/2014

                                          We moved into our apartment a couple of months ago. The staff is amazing. Maintenance requests are taken care of within 24 hours and they are done properly. The apartments are quiet and clean and we love our new home!

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                                            hutchlock

                                            Resident 2004 - 2014

                                            10/10/2014

                                            I thought that pasting an excerpt of an email I sent the our apartment manager would say everything that someone considering moving here might want to know about how life is at the Madison at Melrose Apartments: "I wanted to extend our thanks for the sweet thank you note and the wonderfully delicious cookies we found on our door last night. We are so pleased with our new air conditioning system, our new refrigerator, and all the hard work and dedication you and your team have put forth into resolving the maintenance issues we have faced over this past summer and recently. We are so happy Juan has returned, he is a wonderful addition to your team. He manages to fix things quickly and efficiently and it is a sheer pleasure to see him back. As well, I cannot say enough about how wonderful it is to stop by the office or to call in and speak with your pleasant, professional support staff. Jenny is so sweet and nice. She's always there to lend a hand and get things done. And Lindsey has quickly shown that she is right alongside Jenny with her sweet… See More>
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                                              anonymous

                                              Resident 2011 - 2014

                                              10/9/2014

                                              After living here as long as I have, I'm Thankful I found this complex. The RISD is fantastic and my daughter loves the school, as do I. It seems like there's a lot of changes going on, but so far so good. They wash the breezeway so they are clean, gates were open for awhile so they replaced them, well lit area and I feel safe and comfortable. I've been here as long as I have because I enjoy consistency and I get that with the staff. I enjoy the ladies in the office and hope I can finish out my daughters schooling here before finding a home of our own one day. Duly recommended.

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                                                Resident 102171

                                                Verified Resident 2012 - 2014

                                                9/30/2014

                                                We have lived her for about three years now and we've really enjoyed it. It's close to the highway and many restaurants. We have quiet neighbors and clean grounds. Emergency maintenance can be a little slow, but normal maintenance is fairly quick. The office staff is great and personable. We've always loved Jenny! The pool and hot tub are quite relaxing. There are quite a few families that live here, but we've never had a problem with unruly kids or anything like that. Overall, it's been an enjoyable time here!

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                                                  Resident 100269

                                                  Verified Resident 2014

                                                  9/23/2014

                                                  Excellent. Everybody is nice. community is relatively quiet. When you see the apartment complexes you are surprised they are where they are at. The complex is not visible from the highway and there is only one gate to enter the premises through, making Madison at Melrose feel very exclusive. Overall Madison at Melrose will exceed all your expectations.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,425

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    $1,475

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 838 sq. ft.

                                                    $1,575

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    D

                                                    Review Ratings

                                                    Noise

                                                    2.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    2.5

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • 1 Car Garage
                                                    • Ample Open Parking Available
                                                    • Attached Parking
                                                    • Attached and Detached Garages Optional
                                                    • Boat Parking Available
                                                    • Carport
                                                    • Carport And Breezeway Garages
                                                    • Carports And Detached Garages
                                                    • Carports And Private Garages
                                                    • Controlled Access And Covered Parking
                                                    • Controlled Access Garage
                                                    • Controlled Access Garage With Remotes
                                                    • Covered & Uncovered Bike Parking
                                                    • Covered Parking
                                                    • Covered and Reserved Parking
                                                    • Detached Garages And Storage Space
                                                    • Direct Access Detached Garage
                                                    • Free Parking
                                                    • Garage
                                                    • Garage And Storage
                                                    • Garage and Off Street Parking
                                                    • Garages with remote & Covered Parking
                                                    • Gated Access And Storage Available
                                                    • Guest Parking
                                                    • Parking
                                                    • Preferred Parking Spaces
                                                    • Private Attached Garage
                                                    • Private Detached Garage
                                                    • Private Garage
                                                    • Private Parking Area
                                                    • Reserved Covered Parking
                                                    • Reserved Parking
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Rent: $15. Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
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                                                    Leasing

                                                    Madison At Melrose Apartments is "THE HIDDEN GEM" of Richardson, Texas. Centrally located, yet tucked away in a quiet grove of trees & great views. Our apartments have an open design layout, allowing for any type or size of furniture. Some homes also include fireplaces, attached garages, attached yards, & sunrooms! Relax by our crystalline swimming pool & outdoor kitchen that includes both charcoal and gas grills. Our game room offers a pool table, kitchen, TV, & more for you to entertain your friends & family. Our newly renovated clubhouse amenities include our 24-hour fitness studio, steam room, dry sauna, & business center. Our community is controlled access & as part of your trash fee, includes a 5-day a week door side valet trash service. Additional rentable options include washer/dryer sets, garages, and carports to make transitioning into your new apartment, seamless.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:30 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3431

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 350 number of votes by renters, Madison At Melrose is currently rated 4.1 out of 5 stars.
                                                    Madison At Melrose is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison At Melrose is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison At Melrose is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison At Melrose is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison At Melrose is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison At Melrose is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $15
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 pet fee. Pet rent is $15 per month. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    Madison At Melrose is a 700 - 1,449 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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