Marquis at Waterview
#20,673 #36 #3,511

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Marquis at Waterview

800 West Renner Road, Richardson, TX 75080
(142 Reviews)
$1,200 - $3,258/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

See Floor Plan Details

3 Beds, 2.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Marquis at Waterview Reviews

(142)

3.2 rating

See Details

142 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2024

6/11/2024

The Marquis Community has subjected me, an international student, to nothing short of torture and abuse since the moment I stepped foot in this nightmare of a living situation. After a water accident just two days into my stay, rather than offering any support, the… See More>
    Review Author Icon

    anonymous

    Resident 2018 - 2020

    11/30/2022

    Great Community!

    Great community with 2 dog parks, a basketball, tennis courts, community garden, walking trail, playgrounds, car wash, washer and dryer in apartment. Walking distance to grocery store and coffee shop.

      Manager

      12/1/2022

      Marquis at Waterview
      Hello - We appreciate you for sharing this wonderful feedback! We are so happy to hear that you love our community amenities, apartment home features, location and customer service provided by our team! Please let us know if there is anything we can do to improve your experience. Thank you, Megan at CWS Customer Care
      Review Author Icon

      HaydenADillard@gmail.com

      Resident 2022

      9/26/2022

      Great place for two guys out of college

      My friend and I moved here after college into a 2 bedroom 1 bath, and it's worked great. The staff is super helpful and welcoming, and we honestly felt like they were trying to get us the best deal they could. There are a few… See More>
        Manager

        9/27/2022

        Marquis at Waterview
        Hello and thank you for taking the time to review our community! We are so happy to hear that you are having a decent experience living here at Marquis at Waterview! We appreciate your feedback regarding the gate and maintenance concerns as it helps us understand what we do well and where we can improve. Please submit maintenance requests for any outstanding concerns in your apartment so we can address them. If there is anything else we can do to improve your experience, please let us know! Thank you, Emily at CWS Customer Care
        Review Author Icon

        anonymous

        Resident 2022

        9/1/2022

        Not so Great

        Things started off okay and for the most part it's okay. Gate issues really have a lot of us angry. "Fix" the gate on a Friday without giving people instructions on how to open it so many of us couldn't get into the complex. Fire… See More>
          Manager

          9/6/2022

          Marquis at Waterview
          Hello and thank you for sharing this feedback. Our team strives to provide a comfortable and enjoyable living environment here at Marquis at Waterview and we are disappointed to hear your experience has not been better. We appreciate your feedback as it helps us understand what we do well and where we can improve. If there is anything else we can do to improve experience, please let us know. Thank you, Emily at CWS Customer Care
          Review Author Icon

          martinkachappilly99@gmail.com

          Resident 2022

          9/1/2022

          100% recommended

          Marquis at Waterview is a beautiful property. The apartments here are well maintained and ergonomically designed. The community is also great and the amenities are superb. I would recommend this to anyone out there looking for a place to stay.

            Manager

            9/1/2022

            Marquis at Waterview
            Hello and thank you for sharing this great recommendation! We are so happy to hear that you enjoy living at Marquis at Waterview! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care
            Review Author Icon

            LRod400

            Resident 2022

            9/1/2022

            Love it!

            I absolutely love living here! The community is so nice and all of the staff members truly care about you. Maintenance is also very fast. I had an issue and they came to fix it the next day. My apartment is super cozy and I… See More>
              Manager

              9/1/2022

              Marquis at Waterview
              Hi LRod - Thank you so much for sharing this recommendation of our community! As a team, we strive to provide great customer service and we are glad to hear that this has been your experience! If there's anything we can do to improve your home here, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
              Review Author Icon

              kandeshwar@gmail.com

              Resident 2019 - 2022

              9/1/2022

              Marquis at Waterview - Great community

              Marquis at Waterview is a great community!! I'm really happy with the space here. The community have areas like dog park, 24-hours gym, club house with kitchen, 2 swimming pools, 2 kids friendly parks, walking trails ,tennis court,wifi in social spaces, outdoor grilling and I… See More>
                Manager

                9/1/2022

                Marquis at Waterview
                Hello and thank you for taking the time to share this 5-star recommendation and for choosing our community to be your home! We are so happy to hear that you have had a great experience here at Marquis at Waterview! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care
                Review Author Icon

                astaat_u

                Resident 2022

                9/1/2022

                I have only recently moved into an apartment in the community but the experience so far has been good with lots of help from management. I'm particularly with the location as access to UTD campus is easy with a free shuttle bus running right outside.… See More>
                  Manager

                  9/1/2022

                  Marquis at Waterview
                  Hello Astaat – Welcome Home to Marquis at Waterview! Thank you for taking the time to share this recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
                  Review Author Icon

                  Holly_S548

                  Resident 2020 - 2021

                  1/25/2022

                  Best amenities and a great location! Love the walking trail in the community, and the fact that there is a toddler playground for my granddaughter. Never had any issues with the staff or apartment, other than the winter storm. But that was a state wide… See More>
                    Manager

                    1/26/2022

                    Marquis at Waterview
                    Hi Holly, We appreciate you for sharing this wonderful feedback! We are so happy to hear that you love our community amenities, location and customer service provided by our team! Please let us know if there is anything we can do to improve your experience. Thank you, Emily at CWS Customer Care
                    Review Author Icon

                    anonymous

                    Resident 2019 - 2021

                    4/22/2021

                    I have lived here for 2 years and have had no problems with maintenance or the management office. Every time I have called for maintenance, they showed up quickly and resolved the issue. During the freeze in February, I didn't have any damage; however, the… See More>
                      Manager

                      4/26/2021

                      Marquis at Waterview
                      Hello and thank you for recommending our community! We strive to provide great customer service here at Marquis at Waterview and we are glad to hear that our team has been so helpful throughout your time here, and during Winter Storm Uri! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
                      Review Author Icon

                      mshahedi

                      Resident 2020 - 2021

                      4/1/2021

                      We have been at Marquis at Waterview for 8 months. We like the floor plan, the view, and the small yard of our unit. Also, the surrounding area is very beautiful. We have great access to the UTD campus and a grocery store (Tom Thumb… See More>
                        Manager

                        4/6/2021

                        Marquis at Waterview
                        Hello Maysam – Thank you for taking the time to provide our community with feedback. We strive to make Marquis at Waterview a comfortable and enjoyable living environment for everyone and we apologize that you've experienced these concerns. We understand how frustrating this situation is for you due to damage in your home and the length of time it is taking to make repairs. Our team is actively working on this project and it is our highest priority to complete the repairs as soon as possible. Unfortunately, due to the widespread damage across the state, there is a shortage of skilled labor and materials. I’ve shared your other concerns with Amber, our Community Director, and she will be working with our team to address these for you as well. Please feel free to reach out to our team anytime you have a concern so we can address it for you. Thank you, Emily at CWS Customer Care
                        Review Author Icon

                        anonymous

                        Resident 2020 - 2021

                        3/26/2021

                        My overall experience was not good staying here. They always try to make you pay more. Office staff are very rude and not willing to help. There are many better option around. In the time of crisis do not expect them to be kind and… See More>
                          Manager

                          3/29/2021

                          Marquis at Waterview
                          Hello and thank you for taking the time to provide our community with this feedback. We understand how difficult Winter Storm Uri and the extensive damage it caused across the state of Texas has been for everyone, including our residents. We are disappointed to hear you are upset with the handling of this situation, as our residents are our top-priority and we are working as quickly as possible to repair damage caused by the storm. If there is anything our team can do to assist you, please call or email at your earliest convenience. Thank you, Emily at CWS Customer Care
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2021

                          3/2/2021

                          I'm a current resident of an apartment here and I'm gonna write an HONEST REVIEW. There's nothing good about staying in these apartments. We faced lots of hassles and difficulties while living here. The Apartments are old, the whole community is poorly lit at night.… See More>
                            Manager

                            3/5/2021

                            Marquis at Waterview
                            Hello and thank you for taking the time to provide our community with this feedback. We understand how difficult Winter Storm Uri and the extensive damage it caused across the state of Texas has been for everyone, including our residents. Our team is committed to doing whatever we can to help and we are in the process of contacting affected residents with additional housing options. We recognize relocating to a new home with such notice on account of a natural disaster is challenging, however we believe it is necessary for the health and well-being of your household. We are disappointed to hear you are upset with our team's handling of this situation, as our residents are our top-priority. If there is anything our team can do to assist you, please call or email at your earliest convenience. Thank you, Emily at CWS Customer Care
                            Review Author Icon

                            anonymous

                            Resident 2015 - 2019

                            9/25/2019

                            The management has changed and has an attitude of not solving the issues, rather running away and giving excuse. I am staying here since 2015. The gate no 3 has an issue for closing & i can understand its a mechanical or electronic failure. But… See More>
                              Manager

                              10/9/2019

                              Marquis at Waterview
                              Hello and thank you for taking the time to provide us with this feedback. We are disappointed to hear that you do not feel Marquis at Waterview has been an exceptional living experience as of late. We apologize for the inconvenience of gate 3 being disabled as we work to have it repaired. I can assure you that this is only temporary and we hope to have it functioning again soon! We welcome you come speak with our Community Director, Amber, so that we can fully discuss your dissatisfaction here at our community. Thank you, Emily at CWS Customer Care
                              Review Author Icon

                              anonymous

                              Resident 2019

                              8/31/2019

                              Horrible place to live in. They over charge you for anything and everything. Bugs and roaches everywhere. Monthly fees are very high. You get charged for landscaping, trash, and the water is divided among all the residents. The water bill is never less than $100… See More>
                                Manager

                                9/4/2019

                                Marquis at Waterview
                                Hello and thank you for taking the time to provide us with feedback regarding your experience here at Marquis at Waterview. We strive to make this community a comfortable and enjoyable living environment for everyone and we apologize that you've experienced pests. We have pest control out to the community each week, if you would like you home treated, please let us know and we will add you to the schedule. We value your residency and would be happy to speak with you and help resolve your concerns. Please reach out to Amber, our Community Director, at your convenience. Thank you, CWS Customer Care
                                Review Author Icon

                                Steven0418

                                prospectiveVisited 2018

                                1/9/2018

                                Have toured twice but based on uncertain circumstances could not commit. Staff was very helpful and nice on each visit. I have received lots of referrals from residents that have and currently live at the complex who love it. Very pretty and the homes I've… See More>
                                  Manager

                                  1/15/2018

                                  Marquis at Waterview
                                  Hi Steven Thank you so much for the great feedback! We have a great team here at Marquis at Waterview so happy you are enjoying. Thanks Marquis at Waterview
                                  Review Author Icon

                                  bcranfield

                                  Resident 2016 - 2017

                                  8/4/2017

                                  We love living at Marquis! They are excellent in customer service, they maintain the property daily, and create a positive community environment for all residents.

                                    Review Author Icon

                                    anonymous

                                    Resident 2012 - 2017

                                    7/20/2017

                                    Jog trail, pet park , yoga classes , resident friendly events ,regular monthly breakfast , gym , 2 beautiful swimming pool everyday is a vacation here indeed ! Accessibility to shopping , library ,UTD ,schools are bonus !

                                      Review Author Icon

                                      anonymous

                                      Resident 2017

                                      5/11/2017

                                      Great staff, beautiful grounds. Close proximity to a train, but it never really bothers me. I barely hear it.

                                        Review Author Icon

                                        motionlife

                                        Resident 2016 - 2017

                                        2/15/2017

                                        How I wish there could be a negative score! Listen, DO NOT CHOOSE THIS PLACE! This is a quite nosiy complex, I had a 10-month miserable experence in this horrible place. They put the air conditioner units just outside near the windows of every bedrooms… See More>
                                          Review Author Icon

                                          Abhinav K

                                          Resident 2015 - 2017

                                          11/18/2017

                                          "EXCELLENT community feel like a HOME - Now New Mgmt Staff" I have been living here for more than a year, it's truly been a GREAT experience with the EXCELLENT community that let us feel like a HOME. Apartment interior is also well designed and… See More>
                                            Manager

                                            12/8/2017

                                            Marquis at Waterview
                                            Hi there- We sincerely appreciate the great review! We strive to give you a place your are proud to call home. Marquis at Waterview Team
                                            Review Author Icon

                                            anonymous

                                            Resident 2016 - 2017

                                            1/5/2017

                                            Nice apartment but worst management. living here for last 12 months. Having issues of bugs they took $324 for treatment but its been two months and they don't even care.They will put blame on you for everything. Never ever go for this society.… See More>
                                              Review Author Icon

                                              Tiffsmith55

                                              Resident 2016

                                              9/12/2016

                                              I have loved at marquis at Waterview for two months. I love it here. The pools are great. I have a dog and I like the fact I do not have to remember to bring a bag. The maintenance has been… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2015 - 2016

                                                8/1/2016

                                                Horrible Apartments. Management is too bad and Rude and they don't like Asians. Apartments are full of cockroaches. Management charges you a fine if you complain about cockroaches. I was charged $300 and I don't have any option. They said cockroaches are coming because you… See More>
                                                  Review Author Icon

                                                  sujji

                                                  Resident 2015 - 2016

                                                  7/10/2016

                                                  The apartment is really good but the leasing guys are very rude. We recently moved out from there. We were given 4 set of keys during the lease (one per each lease holder). We did return two complete set of keys and one without clicker. But were… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Pets up to 75 pounds are accepted.
                                                      Less Info
                                                      More Info
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 142 number of votes by renters, Marquis at Waterview is currently rated 3.2 out of 5 stars.
                                                    Marquis at Waterview is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Marquis at Waterview is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Marquis at Waterview is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Marquis at Waterview is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Marquis at Waterview is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Marquis at Waterview is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    CWS Apartment Homes
                                                    Dogs Allowed
                                                    Comments: Pets up to 75 pounds are accepted.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Check Availability

                                                    Marquis at Waterview

                                                    June 2024

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                                                    Marquis at Waterview is an apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $3,258. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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