Review History for Verified Resident 841782

Villages at Clear Springs

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Verified Resident 841782

VRP 2017 - 2020

11/9/2020

Very outdated and worn out apartment. For example the carpet is very old and needs replacing. Windows difficult to operate. Front door several dents and needs painting. The sliding doors vertical blinds are very old and easily crack and break from the clips. The appliances are very old and need replacing. The plumbing is in poor condition. In view of the foregoing, lease payments are extremely overpriced! The manager overall has been very unprofessional and exhibits aggressive speech and rudeness. However, most of her office assistants and maintenance staff have been cordial and helpful.
Manager

11/14/2020

Villages at Clear Springs
Thank you for your review, though we're sorry to see that you are less than pleased with your apartment home. We assure you that we hold our staff to the highest standards of customer service and we sincerely apologize if you feel you've received anything less than stellar service... If you would be willing, we would like to have you contact our manager (972) 994-9559 to discuss ways we can better serve you in the future.

Review 2 out of 152

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Villages at Clear Springs

(800) 250-8110

July 2021

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