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Autumn_L570
Resident · 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/08/2019
I have been at The Abbey at Hightower over 2 years, and overall am obviously satisfied. There have been a couple changes since n management and hiccups have been experienced, BUT I will say that all of my issues have been addressed in a timely and kind manner. Anyone can focus on the bad and decide to let it affect their whole experience. The good is always neglected on these reviews.... so here is the good... -management wants to work with you ultimately. I have expressed concerns and they are addressed without retaliation. -I went through a trying time and I was able to get help. Kind, empathetic, and knowledgeable guidance from management. -the people in the community are priceless -maintenance is always responsive and timely (this is huge!) -It is a safe community tucked in a quiet niche of NRH -this is a great community... end of story.
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The Abbey At Hightower Manager

01/11/2019

Thank you so much for your review! We are so happy to hear that overall your experience has been a positive one at the Abbey at Hightower. Thank you for your patience with the concerns you have shared and we are happy to have resolved them for you. We appreciate you and hope that you are very happy in your new apartment home. Have a great day!

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The Abbey At Hightower

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