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Allora Bella Terra

12240 Bella Terra Centerway

Richmond, TX 77406

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Resident · 2019 - 2020
Rating Breakdown
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Maintenance
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05/19/2020
Wow...just wow. I have never felt so disrespected by apartment staff, much less the manager. If you value your belongings or dignity I suggest you look elsewhere. My boyfriend's car was towed WITH THE VISITOR PASS in the car costing him $300 and a missed day of work. You would expect an apartment to be overly apologetic and to reimburse you for this, but no. And to make things worse, when I pointed out that this occurred during a global pandemic with 25%+ unemployments….Katy Hunter's response… to laugh and say "well". Really? I pay to live here, I should feel safe and respected here and I certainly shouldn't have to worry about my or my loved ones items being stolen by the complex. I honestly can't believe the blatant nasty and uncivil behavior. This experience has severely stained my opinion of the Allora and Alliance Residential. My move out date cannot come soon enough.
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