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19002 Mission Park Drive

Richmond, TX 77407

 
 
 
 
 
 

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  Verified Resident 459775
vrp · 2011 - 2019
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
For the last 8 years we have enjoyed living here and being part of the wonderful upgrades the apartment community has brought. We would recommend all our family and friends here. This place has been home to us and we feel comfortable here. We wouldnt want to live anywhere else.
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Deseo at Grand Mission Apartments Manager

11/21/2018

Verified Resident 459775, we're disappointed to hear of the negative experience you had at our location. I hope that we have since turned this experience around for you. If there are any issues you would like to discuss, please reach out to our community manager at (281) 344-0055.

 1 Previous Review
vrp · 2011 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/25/2020
The first 7 years were fine. After our recent switch to a 2 bedroom unit we have nothing but annoying things happening. One being neighbors. Two being wood flooring on all levels. I am second floor and it sounds like a playground upstairs all day and night. The hallways and railways are always so dirty. The dumpsters are always over filled with trash falling out. The horrible giant birds that linger around the trash. The entrance gates always being broken. Weve grown tired of the area and are looking elsewhere.
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Deseo at Grand Mission Apartments Manager

01/10/2021

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We have recently changed our trash service provider, which will make improvements to the trash operation within the community and are on a weekly cleaning schedule to clean up the hallways. However, we would like to hear more about your concerns with the access gates so that we can try to resolve any pending issues. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 344-0055 or directly at [email protected] We look forward to hearing from you.

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