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19002 Mission Park Drive

Richmond, TX 77407

 
 
 
 
 
 

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  Verified Resident 505352
vrp · 2016 - 2018
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2018
It is a nice community. My issues would be people not cleaning up behind their pets. Also the visitor parking and handicap parking is horrible. Something needs to be done about handicaps having to park so far away and try to get to their resident. Why not allow handicaps a discounted rate on covered parking.
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Thanks for voting!  

Deseo at Grand Mission Apartments Manager

07/17/2018

Hi Verified Resident, we appreciate your honest feedback, as we are always looking for ways to improve. If you have any further questions, please don't hesitate to reach out!

 2 Previous Reviews
vrp · 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2020
Okay place to live. It has been better. The parking is horrible. People bring in these old auction cars taking up both resident and visitor parking. Then the visitors take over resident parking. The office is very hard to get through to.
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Thanks for voting!  

Deseo at Grand Mission Apartments Manager

09/16/2020

Hi, Thank you for your review of the community. We will use your comments to make improvements regarding our operations and want you to know that we are dedicated to resolving these issues to the best of our ability. We always strive to provide top quality service to every resident and guest, and are working everyday to make improvements.


vrp · 2015 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2021
The building I live in is bad. The tenants and staff do not care about it. As long as the front of the property is maintained well, the staff is okay. The staff never comes back to monitor any of the surroundings of 12 building. I was told it would happen but I have not seen it yet! Trask pick up was horrible and we were not prorated for when it was not picked up. I asked a staff member and she never replied back. A lit of dishonesty. Trash is much better now. You have to call 20 to 30 times just to get lights fixed on there building. But when you don't live here why would you care. It is just a paycheck I guess.
Useful    0
Thanks for voting!  

Deseo at Grand Mission Apartments Manager

04/22/2021

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We are making several improvements within the community, including trash services and hope this will help turn around your negative experience with us.

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