Review History for Verified Resident 753061

The Retreat


Updated Review

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Resident 753061

Verified Resident 2017 - 2024

2/3/2024

all members of the Retreat staff are very nice, welcoming, and supportive. Even maintenance staff are very friendly and helpful. I am here with my family since 2017. Every where’s some ups and downs. But overall it’s been great for living in the Retreat community. Thank you Retreat
    Manager

    2/9/2024

    The Retreat
    Hi Neighbor, I am delighted to hear that you and your family have been living happily at the Retreat since 2017. It is wonderful to know that our staff has been friendly, helpful, and supportive to you. Thank you for your kind words and your long term residency. I appreciate your feedback and I look forward to continuing to provide an excellent living experience for many more years! Sincerely, Emily Wenz - Community Manager
    4 Previous Reviews

    Previous Review

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    Resident 753061

    Verified Resident 2017 - 2023

    12/14/2023

    Very good. Office staff very nice and professional. Maintenance staff are very professional and helpful. Everything is very close for shopping, even Argent care, dentist, and eye care in 5 minutes away. Lots off good fast food restaurants and chai or coffees shops very close to my at Thank you Retreat.
      Manager

      12/15/2023

      The Retreat
      Hi Neighbor! Wow thank you for the great review and kind words! We love the location too with all the new businesses coming up. I am so glad to hear that you love living here as that is definitely what we strive for. I hope you have an amazing rest of the week! Sincerely, Emily Wenz - Community Manager

      Previous Review

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      Resident 753061

      Verified Resident 2017 - 2022

      8/18/2022

      I am living here since 2017 almost 5 years. No complaints. Staff and maintenance people are nice. Over all everything thing is excellent. My kidos are big, no more small children, so no issues. I am just waiting for the gate remote. Security wise better.
        Manager

        12/12/2022

        The Retreat
        Thank you for your feedback and positive review! We are always working to address your issues, so keep letting us know.

        Previous Review

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        Resident 753061

        Verified Resident 2017 - 2021

        3/17/2021

        All good. I think ideal location, I dont know about others but for me and my family this is nice place for location wise, management, community wise, safety wise, and shopping wise perfect place. I like it.
          Manager

          3/17/2021

          The Retreat
          Hello Verified Resident 753061, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

          Previous Review

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          Resident 753061

          Verified Resident 2017 - 2020

          7/14/2020

          Good experience, I have just only one complaint since 1 1/2 years. My upstairs neighbor is very annoying. I kept complaining but result is zero. When we are sleeping they start running, jumping, and throwing the stuff. I feel bad. If our staff take care of this situation. Good for me and my kiddos. Otherwise I just feel this survey is drama, and business advertisement. Some this this noise is very painful.
            Manager

            3/20/2020

            The Retreat
            We're happy you found our staff to be so supportive during your experience here at Grand Mission. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 607-2497 to discuss this further. Have a wonderful day!

            Review 4 out of 123

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            The Retreat

            March 2024

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