Resident · 2017
This place is the worst! The staff is so unprofessional and unsympathetic to any of your problems! There was a bed bug exterminator truck parked outside the complex every other day! They have had so many bed bug outbreaks. I was terrified I would get bed bugs! GROSS!! The apartment does not come with a washer and dryer but when they show you the model apartment it was included. They offer to rent you one monthly AFTER you sign your lease. It's was never discussed beforehand. They have so many reasons why this or that can't be done but if you have a slight issue they make NO exceptions for you. They have zero compassion for their residents. You're just another check in the mail. The property manager and leasing consultant are both horrible people and need to be fired! They are so bad for business. The villas at river park west seriously need to hire employees that are proficient in customer service! I've never come across staff members so terrible. Please get rid of them! Also there is no grocery, convenient stores, or restaurants close by. It really sucks!! DO NOT MOVE HERE! Definitely not worth the price I paid for!