MAA Copper Ridge
#1,496 #1 #154

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MAA Copper Ridge

2001 Holley Parkway, Roanoke, TX 76262
(527 Reviews)
$1,198 - $3,750/mo

Reviews

(418)

4.4 rating

See Details

527 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1254636

Verified Resident 2021 - 2024

6/3/2024

Having poor experience. It's been more than two years but still did not get a covered parking spot. My car watdamaged multiple times from hail storm. For each unit there should be at least one reserved parking spot.

    Manager

    6/5/2024

    MAA Copper Ridge
    Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
    Review Author Icon

    Resident 1249886

    Verified Resident 2022 - 2024

    5/8/2024

    The apartments are over priced for average quality of build. Xxxxxxxxxxxxxxxxxxxxxx?xxxxxxxxxxxxmmmmmmmmmmmmmmmmmmmmmmmm

      Manager

      5/10/2024

      MAA Copper Ridge
      Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
      Review Author Icon

      Resident 1249435

      Verified Resident 2023 - 2024

      5/6/2024

      It is good to be part MAA Copper ridge community. Cleanness is good in most of the premises except on the building floors. Windows are not insulating from outside noise and temperatures that effectively

        Manager

        5/8/2024

        MAA Copper Ridge
        Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Copper Ridge
        Review Author Icon

        Resident 1247871

        Verified Resident 2022 - 2024

        4/29/2024

        Not a great experience. Management seems oblivious to tenant's concerns. The manager was "busy", even though she was in the adjoining office, doing nothing, to address my concerns. Poor customer service.

          Manager

          5/1/2024

          MAA Copper Ridge
          Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

          Updated Review

          Review Author Icon

          Resident 76350

          Verified Resident 2007 - 2024

          4/29/2024

          Close to restaurants, shopping, movie theater, doctors, grocery stores. Easy access to 114 and Interstate 35 and DFW airport. I chose this location because it provided a more neighborhood like environment. Lots of trees.

            Manager

            5/1/2024

            MAA Copper Ridge
            Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

            Updated Review

            Review Author Icon

            Resident 1184287

            Verified Resident 2023 - 2024

            4/11/2024

            I love Copper Ridge in Roanoke. They staff are amazing and the maintenance staff are always so quick to respond and the repairs are done quickly. There is almost daily yard work done and the property is kept up very well. Lots of cute squirrels to watch. They have fun activities to do for everyone and food trucks on some days. I am from Oregon and miss the trees and green grass. Copper Ridge is the closest I've found to my green grass and trees. It's beautiful here. Would recommend to anyone looking for a quiet place to live.

              Manager

              4/12/2024

              MAA Copper Ridge
              Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
              Review Author Icon

              Resident 1238844

              Verified Resident 2023 - 2024

              3/27/2024

              1. Office staff is helpful 2. I appreciate the knowledgeable add to your maintenance staff. 3. Older units could use an update without the financial strain being on the tenant. 4. The Wi-Fi problem has not changed since the Greystar lawsuit. 5. The technology change to the units was a costly change for outdoor apartments. (I believe covered parking for all would have been a better add to the property especially since N. Forth Worth has seasonal hailstorms). 6. Annual power washes to the bldg. breezeways up to the third floors are needed, especially with frequent delays to valet trash service. Also, the valet trash cans should be switched out annually for cleaning. My overall experience has been filled with highs and lows, peaks and valleys. I'm very anxious to purchase my own home.

                Manager

                3/29/2024

                MAA Copper Ridge
                Hi, we truly appreciate your honest feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                Review Author Icon

                Resident 1237686

                Verified Resident 2022 - 2024

                3/24/2024

                Good. Very good maintenance crew, prompt response to the maintenance request. Good quiet community!!! Good. Very good maintenance crew, prompt response to the maintenance request. Good quiet community!!!

                  Manager

                  3/27/2024

                  MAA Copper Ridge
                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                  Updated Review

                  Review Author Icon

                  Resident 1197448

                  Verified Resident 2023 - 2024

                  3/8/2024

                  so far very good, always get help when I need something taken care of. However this last request when unanswered, we are out of town and our thermostat at the apartment became disconnected from the HUB and we are unable to control the temperature in the unit. Your maintenance team needs to send in Technician and reconnect the thermostat to the HUB!!

                    Manager

                    3/13/2024

                    MAA Copper Ridge
                    Hi, we would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                    Review Author Icon

                    Resident 1232527

                    Verified Resident 2022 - 2024

                    3/6/2024

                    It's definitely overpriced. There is nothing blatantly wrong with the apartments and everyone is super friendly, but the apartments do nickel and dime you to where you are paying $300 extra on top of rent. The maintenance crew is super nice and fast. Pest control comes out every Friday and you can easily be put on their list to treat. Speaking of pest control, I had ants as soon as I moved in. So nothing seemed to be treated before I got here.

                      Manager

                      3/8/2024

                      MAA Copper Ridge
                      Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                      Review Author Icon

                      Resident 1231317

                      Verified Resident 2022 - 2024

                      3/3/2024

                      This has been the best community I've been apart of. Staff members are helpful and friendly. The property is always clean. The residents are friendly. I would recommend Copper Ridge to everyone and I love this place!

                        Manager

                        3/7/2024

                        MAA Copper Ridge
                        Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                        Review Author Icon

                        Resident 1230077

                        Verified Resident 2021 - 2024

                        2/27/2024

                        Community is kept clean and maintenance requests are handled very promptly. It is a quiet neighborhood. The floor plans are open and spacious and you get a good bang for your buck. The maintenance workers always have a smile on their fade like they enjoy their job.

                          Manager

                          2/29/2024

                          MAA Copper Ridge
                          Hi, thank you so much for your positive comments about MAA Copper Ridge! Feel free to reach out to us if you need anything. Have a wonderful day.
                          Review Author Icon

                          Resident 1224431

                          Verified Resident 2021 - 2024

                          2/7/2024

                          The staff is very nice and quick to reply or do work orders. I do feel like overall the apartments could be better kept lots of chipped paint everywhere the doors look gross and the breezeways are disguising since they do valet trash. They are never cleaned. The apartment was not very clean when I moved in so I feel like for the continuous rent raise they could have better kept facilities.

                            Manager

                            2/9/2024

                            MAA Copper Ridge
                            Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Copper Ridge ResidentCare@maac.com

                            Updated Review

                            Review Author Icon

                            Resident 1148103

                            Verified Resident 2023 - 2024

                            2/7/2024

                            This is my first apartment. And it's been pretty great. However it is not perfect. I'm on average requesting maintenance twice a month. Currently have a request that's been on hold for over two weeks now. My apartment is not up to date. I still have home phone jacks everywhere. There are holes from the previous tenet I'm sure I'll have to fill so not to be penalized. The paint job is peeling slowly from when they did right before I moved in. (It also dripped on mirrors, floors, and appliances.) On the upside though. They are very active. They have fun things for the residence ever so often from pizza day to free dog treats. The front office has always responded to emails quickly and offer lots of help with things. Again this is my first apartment. And I do love it.

                            Manager

                            2/9/2024

                            MAA Copper Ridge
                            Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                            Review Author Icon

                            Resident 1224350

                            Verified Resident 2023 - 2024

                            2/7/2024

                            Nice apartment but a lot of maintenance issues and the valet trash service only picks up when it feels like it. Xxxxxxxxxccccxcccccthese surveys are more trouble if there are key requirements xxxxxxxxxxxxxxccccccxcccccccccccccbjjhdd vs fhuukn

                              Manager

                              2/9/2024

                              MAA Copper Ridge
                              Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                              Review Author Icon

                              Resident 1223373

                              Verified Resident 2023 - 2024

                              2/4/2024

                              The complex is beautiful and well maintained. The staff in the office is always friendly and helpful. I have not had any issues and I love my apartment. It is quiet, comfortable and safe. Copper Ridge is a fantastic community!

                                Manager

                                2/7/2024

                                MAA Copper Ridge
                                Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

                                Updated Review

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                                Resident 1051433

                                Verified Resident 2022 - 2024

                                1/30/2024

                                I like it here, it's quiet and peaceful. The maintenance men are awesome, they're professional and get things fixed quickly. The only complaint I have is that sometimes no one compacts the trash on Saturdays.

                                  Manager

                                  1/31/2024

                                  MAA Copper Ridge
                                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're happy to help!

                                  Updated Review

                                  Review Author Icon

                                  Resident 943466

                                  Verified Resident 2023 - 2024

                                  1/16/2024

                                  Beautiful community, well kept, quiet. Great staff! Fully equipped work out room. Summers at the pool are a blast. ..................................................................................................

                                    Manager

                                    1/17/2024

                                    MAA Copper Ridge
                                    Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                    Updated Review

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                                    Resident 1063878

                                    Verified Resident 2022 - 2024

                                    1/8/2024

                                    Apartments are very good .. maa copper ridge office team is very friendly and respectful!! Best place to happy living ! I will give 10/10 rating! Special Thanks and kudos to Andria and Amry and other staff too. Maintenance team is very friendly and kind !! Very good infrastructure! The only concern is rents are little high !! And if you would lease one unit for 12 or 14 months, after lease ends if you would like to renewal the same unit, it costs very high , but if you want to move to another unit you will get it for better price.

                                      Manager

                                      1/10/2024

                                      MAA Copper Ridge
                                      Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Copper Ridge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1021684

                                      Verified Resident 2022 - 2024

                                      1/8/2024

                                      Overall my experience at MAA Copper ridge has been very positive. The residents are all nice and respectful. Maintenance staff is the BEST hands down. Very professional and knowledgeable. Location of the complex is great too.

                                        Manager

                                        1/10/2024

                                        MAA Copper Ridge
                                        Hi, we're happy you found our staff to be so supportive during your experience here at MAA Copper Ridge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                        Updated Review

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                                        Resident 1111478

                                        Verified Resident 2021 - 2024

                                        1/4/2024

                                        We've had a good experience here at Copper Ridge. Quiet for the most part, any issue's we've had have been taken care of. The staff has been very professional and helpful when needed. Pet friendly although residents need to clean up after them.

                                          Manager

                                          1/6/2024

                                          MAA Copper Ridge
                                          Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Copper Ridge! If you have any further questions, please give us a call. We're always happy to help!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1036499

                                          Verified Resident 2020 - 2024

                                          1/2/2024

                                          It is good, but inside building regular cleaning should be done mainly for stairs and corridors. Also it is required to replace Waist bin after few years. The rest is too high and it is really needed that someone should response from leasing office appropriately and on timely manner.

                                            Manager

                                            1/4/2024

                                            MAA Copper Ridge
                                            Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                                            Review Author Icon

                                            Resident 1209808

                                            Verified Resident 2021 - 2023

                                            12/18/2023

                                            This apartment definitely needs up grades. Love the office and maintenance staff. I would definitely like to speak to someone about this and trying to get an upgrade if that's possible. Thank you for letting me express my opinion

                                            Manager

                                            12/20/2023

                                            MAA Copper Ridge
                                            Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                                            Updated Review

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                                            Resident 1094680

                                            Verified Resident 2023

                                            12/7/2023

                                            very complains about management.Apartments are well taken off and they quickly respond to our need,l would recommend the apartment to anyone who wants a good, nice , and secure place to stay stay.

                                              Manager

                                              12/8/2023

                                              MAA Copper Ridge
                                              Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1065765

                                              Verified Resident 2020 - 2023

                                              11/30/2023

                                              I've lived at Copper Ridge for 3.5 years and i just signed a lease for another year. The only reason I would think about moving is because of the rent, but even though the rent might be a tad higher than other complexes in the area, i feel like it's justified. Copper Ridge is very safe (gated complex), beautiful, and they have a great maintenance team that is second to none! I've had a very positive experience living at Copper Ridge, and I would definitely recommend living here :)

                                                Manager

                                                12/2/2023

                                                MAA Copper Ridge
                                                Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                The Timberline

                                                1 Bed, 1 Bath | 573 sq. ft.

                                                $1,203 - $2,423

                                                5 Available Units

                                                See Floor Plan Details

                                                The Townsend

                                                1 Bed, 1 Bath | 810 sq. ft.

                                                $1,463 - $2,488

                                                4 Available Units

                                                See Floor Plan Details

                                                The Chalet

                                                1 Bed, 1 Bath | 742 sq. ft.

                                                $1,198 - $2,703

                                                3 Available Units

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings

                                                Noise

                                                4.3

                                                Grounds

                                                4.5

                                                Safety

                                                4.1

                                                Office Staff

                                                4.4

                                                Maintenance

                                                4.5

                                                Neighborhood

                                                4.4

                                                Survey Ratings

                                                SatisFacts™ Tour Survey

                                                SatisFacts™ Move-In Survey

                                                SatisFacts™ Maintenance Survey

                                                SatisFacts™ Renewal Survey

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                38

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Manager’s Review Reply Time

                                                A

                                                Average time to respond to reviews

                                                2.24 days

                                                View Community Timeline
                                                View Community Timeline

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                Pets
                                                • Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                • Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                Other
                                                • BBQ and Picnic Area
                                                • BBQ and Picnic Areas
                                                • Business Center
                                                • Clubhouse
                                                • Community Room with Wi-Fi
                                                • Controlled Access
                                                • Courtyard
                                                • Dog Park
                                                • Fitness Center
                                                • Gated Access
                                                • Gated Community
                                                • High-Speed Internet
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • On-site Courtesy Officer
                                                • On-site Manager
                                                • Package Acceptance
                                                • Package Receiving Service
                                                • Pet Friendly Community with No Breed Restrictions
                                                • Playground
                                                • Pool
                                                • Storage Space
                                                • Valet Trash Service
                                                • Wi-Fi Access
                                                • WiFi in Common Areas
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                                                Leasing

                                                TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover the relaxed charm of MAA Copper Ridge in Roanoke, TX. The beautifully appointed interior finishes of the one-, two-, and three-bedroom apartment homes offer the style you want and the convenience you deserve. Select units feature open kitchens, stainless steel appliances, garden tubs, and more. Luxury amenities await, including the stunning pool with water features, cyber cafe with 24\" flat screen TVs and Wi-Fi, 24-hour athletic facility with cardio and strength training equipment, and picnic and grilling areas. Situated conveniently off Holley Parkway in Roanoke, MAA Copper Ridge is minutes from the best shopping, dining, and entertainment in the area.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                MAA

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 527 number of votes by renters, MAA Copper Ridge is currently rated 4.4 out of 5 stars.
                                                MAA Copper Ridge is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                MAA Copper Ridge is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                MAA Copper Ridge is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                MAA Copper Ridge is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                MAA Copper Ridge is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                MAA Copper Ridge is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 2.24 days to their community reviews in the past year.
                                                MAA
                                                Dogs Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Cats Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

                                                July 2024

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                                                MAA Copper Ridge is a 573 - 1,429 sq. ft. apartment in Roanoke in zip code 76262. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,198 - $3,750. Nearby cities include Northlake, Westlake, Trophy Club, Keller, and Justin.

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