Review History for anonymous

Marquis Rockwall Active Adult Community


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anonymous

Resident ā€¢ 2010 - 2011

6/27/2011

Very bad experience. First of all, the contractors wired our electricity they ran the wires to the box connected to the appt upstairs, so we were paying their bill, and they were paying our bill. When our power got shut off, the mix up was discovered. I personally watched them pull out the wires on the meter and change. When we told the manager about their mix up, and asked them to pay half our 900.00 bill, they denied us, and basically said it is your problem! We had our power turned off twice in 30 days because that is the amount of time we were allowed to pay the bill. It was the mansions contractors mistake, and it cost me power shut off twice, reconnect fee and 900. I have 3 bedroom and am locked into a 24 month lease. I did that because It was told to me at the time it was the cheapest rent for a 3 bedroom. After moving in, 1 year later my neighbors across the street, (moved in just prior to me) Were moving out, and they were renting there unit for 100.00 less in a 1 year lease! I was lied to! The next issue Is I am unable to get my visitors into the gate when it was closed. I have requested for 15 months to get an access code, and they still havent given me a way to get my guests into the gate after hours. The system is set up so your visitors can punch your code, it will call you, then you punch in another code to open the gate. We pay high dollar so we can go to the gate and open for our guests! Which leads to another problem.... Other than our two car garage, there isn't any guest parking! I moved in while this place still under construction, a whole parking lot was put in behind the pool, but, residents don't have access, its only for staff!!! Staff are here from 9am - 7pm. If we park in lot over night, we will be towed! The next issue is we have a nice pool and hot tub. But, the hot tub is part of our rediculously expensive "belfiore". So, when there isn't anyone at the spa, our "luxury" appts lock the hot tub so the residents can't use it.We pay high dollar for all the "ammenities" and we are locked out! Our neighbors upstairs smoke outside on their balcony. They throw their cig butts over the side, which land on my balcony. We are non-smokers, and we have cigs on our wooden furniture... which is a fire hazard. We have complained to no avail. The fridges are part of the townhouse. They should replace the water filters, but the residents are required to do that. The only good part is they do maintain the grounds good. But, they over water and we drive our vehicles through, and get dirt and oil on them. I would not recommend this place until they fix quite a few issues. Hopefully that will happen in the future. As for me, Im leaving my lease early due to the above reasons!

    Review 22 out of 26

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    Marquis Rockwall Active Adult Community

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