Review History for Verified Resident 776169

MAA Sierra Vista


Updated Review

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Resident 776169

Verified Resident 2020 - 2021

10/4/2021

The maintenance man, Manny, was very rude and unprofessional during the entire process. He came into my home didn't introduce himself or give any introduction. He began arguing with me shortly after he finally introduced himself. He at one point answered my question with "I don't know I just work here." Then shortly after I asked what the new dryer was going to be and if was from the same company. He immediately got an attitude with me and responded with "How am I supposed to order you a dryer from 15 years ago." Then he raised his voice at me and said "it's brand new you say me take it out of the box didn't yah?" Being very impolite. When I asked him, "sir why are you being so rude?" He started yelling at me, "screw you I don't have to explain myself to you. Your not my momma your not my teacher." He then proceeded to yell at me saying "do you want the dryer or not!?" The whole situation was very disrespectful and unprofessional. I am very displeased with my service. I could give Manny negative stars I would
    Manager

    10/6/2021

    MAA Sierra Vista
    Hi, we regret to hear that your recent experience was anything less than exceptional. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
    1 Previous Review

    Previous Review

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    Resident 776169

    Verified Resident 2020

    6/5/2020

    So far so good. Havent been here long, so I dont know what to say... I think this survey is stupid that you have to do 200 characters for this part. You should make it a minimum of 15 or something cuz idk what to say
      Manager

      6/15/2020

      MAA Sierra Vista
      Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

      Review 54 out of 332

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