Review History for unhappyrenter0135

Monterone Round Rock


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unhappyrenter0135

Resident ā€¢ 2012 - 2013

2/28/2013

If you want to live with drug dealers and gang bangers - this is your place. I would not recommend it to anyone! They seem to be desperate so it's fair game as to who will move in next to you. I expected a clean, family oriented community as that is what Round Rock is. My neighbor literally would start raising and closing his garage door - under my bedroom - at 11 PM and continue until 3 or 4 AM. 15 to 20 times a night. Only one reason for that - when the prospective buyer shows - you open the door - let them in - close it and make your deal. Horrible place.
    Manager

    3/6/2013

    Monterone Round Rock
    Dear Sir or Madam, Thank you for your recent feedback regarding your neighbors. I am sorry to hear that you are experiencing this disturbance and I would love the opportunity to have the chance to meet with you to discuss this situation and find a solution. I take a lot of pride in this community and I do take disturbances very seriously. I work very hard to make sure that this is a great community to live and my staff and I work diligently to maintain the community. I can assure you that each and every person that applies to live here has to pass the same qualifications and standards. I really would like to resolve this issue for you, if you could please contact me by phone or come by the office so we may discuss this further, I will do my best to figure out a way to try to make this a happy place for you and your family to live. As a side note, we do offer 2 courtesy associates that live on site that are available 24 hours a day for such disturbances. I welcome the opportunity to discuss this further with you. Sincerely, Tracy Drewitt Community Manager

    Review 14 out of 287

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    Monterone Round Rock

    March 2024

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