C

Acadia on the Lake

4031 Thousand Oaks Dr, San Antonio, TX 78217
4031 Thousand Oaks Dr, San Antonio, TX 78217

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Acadia on the Lake

4031 Thousand Oaks Dr

San Antonio, TX 78217

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (105 Reviews)

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Wendy_D400 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2020
I didn't think things could get worse but here I am today blown away by the fact that this apartment complex reopened the pool. On July 27th, the property management distributed a modified Community Rules and Regulations regarding the use of common area amenities placing the… See More
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Acadia on the Lake Manager

08/05/2020

We understand your concerns and take the well-being of our residents with the utmost importance. We'd love the opportunity to discuss your feedback and ask that you please reach out to our leasing office.

Allie_R357 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/24/2020
Work orders take anywhere from a week to a month. First month of living here I had no hot water at all. Our vent caught fire when we first turned on the heat, there is no emergency number to contact. Nothing is an emergency in their… See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2020
Umm well I didn't wanna leave a review, in the first place but I don't know what else to do. I just moved in, January 30th 2020, with my beautiful little family, under unfortunate circumstances. ------, helped us and It seems she's the only one who… See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/26/2020
Rodrick always comes to fix my problems several timee, and the othe black gentlman. The only problem have with with the maintenance lady she snitches! And u pay 15 dolars a month on pest control and they hardly come. I spend 25 dollars a month to… See More
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Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/28/2019
The nicest thing I can say is the lake the apartments are horrible they have rats there's trash everywhere the office management is not capable of running these apartment complex they never answer the phones they lose things they're not responsible and they don't have any… See More
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Acadia on the Lake Manager

10/31/2019

Thank you for your review. Our team works hard to ensure a clean, pest-free living environment for our residents, and we are disappointed to hear that this has not been your experience. We are also taking note of your maintenance complaints and apologize for any inconvenience this may have created. Please contact us at [email protected] so we can address this situation to your satisfaction.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/21/2019
By far the worst apartments I have yet to live at.. the heater has gone out 4-5 times in the past 2 months while its freezing outside, called after hours and stated it was not an emergency unless the temperature hit 40°, and also, we currently… See More
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Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/03/2018
I am a current resident of acadia apartments. Since I have been here Ive never had any major issues but when issues do occur (rosa) the maintenance lady was always there to make sure everything was done in a timely manner. She is very respectful and… See More
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Resident 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2018
I have enjoyed living here at Acadia I have not had any major issues. When I have had requests or concerns I have been tended to. The maintenance young lady (rosa) has always been informative and attentive to my repairs. There has been a few changes… See More
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Barbara_N664 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/26/2018
The best part of our apartments is Rosa with Maintenance. She is always friendly and really knows what she is doing.. We have been here for 2 years and she has always been right over when we had a problem and fixed it right away.. With… See More
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Sam McCown • Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/26/2018
Rosa, the Maintenance Supervisor, deserves a 5 star rating for going above and beyond to fullfill the needs of our apartments. Always friendly, knowledgeable and gets the job done right. Thank you Rosa! You deserve a raise! Sam McCown 512M See More
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[email protected] • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/19/2016
Jennel Munoz: I am a resident at your Acadia Complex. I currently have broken AC with an indefinite status on begin fixed due to an apparent back order part and mold in my walls. My daughter has been sick and the doctor is now stating that… See More
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Resident 2014 - 2016
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/16/2016
I lived at Acadia on the waters for two years. I am still in a disagreement with my move out fees, and the fact that it took me over a month to hear back from anyone with the company. But let's leave that issue aside for… See More
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Icanican • Resident 2011 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2016
We have lived here for 5 years and this place hasent changed their stripes. Just like them to say they will fix things when confronted at the office. And to promise someone would call us Back From an issue we have with an insufficient a.c. unit.… See More
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Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2016
Do not move here, management is unprofessional and rude !! nobody answers the phone, and when you visit you see staff sitting there doing nothing! Maintenance is also slow, ducks are overwhelming it's just a complete MESS! If you can avoid this place AVOID IT !!!!… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2016
I do not recommend these apartments, rent is to high and office is rude. I lived there for six months and broke my lease because the maintenance people stole from my apartment, they were going in without notice and the worst was the roaches. I asked… See More
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Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2016
The rent is too high the water bill is normally around 70$ for one bathroom apartment the place is filled with duck and dog feces there is a watch lady that won't let you bring guest to the lake area and I only had one guest… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2016
staff was great, prices are perfect, the scenery is amazing, and the staff is just perfect at what they do, thanks Cali for making this an awesome experience See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2016
Gabriella help me a lot in choosing to upgrade my apartment to a2 bedroom 2 bath . She help me choose what was best for me and help me to see the potential of the apartment that I now have. See More
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KenStevensii • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2016
Area is up and coming and the lake is nice to exercise at. Staff help with the whole process of moving in and were so helpfull. See More
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Resident 2015 - 2016
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Maintenance
Neighborhood
Safety
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Office Staff
02/20/2016
This is the worst place you want to live in, the maintenance is horrible i actually wait 1 month for them to come and fix me something, my mail have been robbed once and the second time they open my box but didn't took nothing. The… See More
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Resident 2013 - 2016
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2016
the staff are extremely rude and fake they don't honor anything they say even when its in writing that just laugh and say nope. I lived there 3 years and every year they raised their rent up and they find any reason to charge you. nothing… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/23/2015
Do yourself a favor and DO NOT MOVE IN TO ACADIA, this place and the staff suck royally. You can do better for the rent money this place is asking. You move into a dirty apartment full of pests and rodents, they charge you a monthly… See More
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Resident 2010 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/28/2015
hi we have been living at this apartment for several years and we really like it where else can you have a wonderful view from your balcony overlooking the lake and the whole landscaping area yes the maintenance might be a little slow but they are… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/07/2015
We were drawn in by the beautiful lake to walk around and we were honestly in a rush to find a place at the time so we didn't look around much or check reviews. I for the most part enjoyed the space and having the lake… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2015
STAY AWAY. PLEASE! FOR YOUR OWN GOOD! This place just wants your money. Once they have it all the friendly faces go away. We have been here for months.Not one of our repair request since day one have been done. The AC doesn't work. Bugs everywhere… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Washer/Dryer
  • Washer/Dryer Connections

General

  • Black on Black Appliance Package
  • Lake View
  • Neisd School District
  • One Mile Jogging Trail
  • Pool
  • Premium Apartment Homes
  • Private Community Lake with Picnic Areas
  • Recreation Room

Pets

  • Cats Allowed
    Fee: $400
    Rent: $20
    Restrictions: Please contact our leasing office
    Pet Limit: 2
    Comments: We love your well behaved furry friends! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview needed. All fees are per pet.
  • Dogs Allowed
    Fee: $400
    Rent: $20
    Restrictions: Please contact our leasing office
    Pet Limit: 2
    Comments: We love your well behaved furry friends! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview needed. All fees are per pet.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $764 - $849

  • SQ. FT.

    634

  • Available
    Avail.

    3 Units

  • Model

    A1

  • Price
    Price

    $864

  • SQ. FT.

    743

  • Available
    Avail.

    3 Units

  • Model

    A2

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $899

  • SQ. FT.

    912

  • Available
    Avail.

    2 Units

  • Model

    A3

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $909 - $1,009

  • SQ. FT.

    905

  • Available
    Avail.

    3 Units

  • Model

    B1

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $959 - $974

  • SQ. FT.

    935

  • Available
    Avail.

    3 Units

  • Model

    B2

  • Price
    Price

    $1,094

  • SQ. FT.

    1,040

  • Available
    Avail.

    1 Units

  • Model

    B3

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

C+
Roscoe Property Management
VIEW 156 COMMUNITIES

Acadia on the Lake combines convenience with stunning settings to make you feel right at home. The community is located with close proximity to the San Antonio International Airport and easy access to Loop 1604, IH-410, IH-35, and Hwy 281. Our community features a beautiful private lake you can enjoy while out for a walk, jogging on the trails, relax at the picnic areas, or even try your hand at catching a fish. Acadia at the Lake provides spacious one and two-bedroom apartment homes with full-size washer and dryer connections, fireplaces, walk-in closets as well as a private patio/balcony. Our pet-friendly community offers upgraded homes that include faux wood flooring, subway tile backsplash, and digital thermostats. Call and schedule an appointment today to lease your new apartment home.

Office Hours

  • Sunday: Closed
  • Monday - Tuesday: 09:00 AM - 06:00 PM
  • Wednesday: 09:00 AM - 07:00 PM
  • Thursday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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What is the estimated utility bill for one person?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Acadia on the Lake?
The community is rated 1.6/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Acadia on the Lake?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Acadia on the Lake?
The community is rated 1.4/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.8/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.6/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 45.03% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 123.8 days to their community reviews in the past year.

What is the pet policy at Acadia on the Lake?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Acadia on the Lake Gallery

Manager Uploaded Photos
Floor Plans

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Acadia on the Lake is a 634 - 1,040 sqft apartment in San Antonio in zip code 78217. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $764 - $1,094. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78217, 78218, 78247, 78209, and 78239 are nearby zip codes.

  • Price

  • Sq. Ft.

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  • Model

Acadia on the Lake

Provided by Property Management

Management Photos (17)

  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX
  • (Manager photo uploaded on 07/10/2020) Image of Acadia on the Lake in San Antonio, TX

Provided by Other Residents

Resident Photos (23)

  • (Resident photo uploaded on 08/08/2013) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 08/08/2013) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 08/08/2013) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 08/08/2013) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 08/08/2013) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 04/07/2011) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 04/07/2011) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 04/07/2011) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 04/07/2011) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/01/2010) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/01/2010) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/01/2010) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/01/2010) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/01/2010) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/01/2010) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 02/21/2015) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 03/26/2015) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 04/09/2015) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/19/2016) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/19/2016) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/19/2016) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/19/2016) Image of Acadia on the Lake in San Antonio, TX
  • (Resident photo uploaded on 09/19/2016) Image of Acadia on the Lake in San Antonio, TX
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