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Ashley Oaks

16400 Henderson Pass, San Antonio, TX 78232
16400 Henderson Pass, San Antonio, TX 78232

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Ashley Oaks

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (137 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2020
It's a great are to live in for walking running not far from hiking trails. Large property like the three pools, feels really safe staff keeps it very clean. Great office employees really helpful and nice people. See More
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Ashley Oaks Manager

10/19/2020

Anonymous, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

Montse86 • Former Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/12/2019
I have been living here for 3 years and only had issues with neighbors but the staff and maintenance are great. They're making upgrades on the apartments little by little. Apartments are old but well maintained and I love the location Close to everything. See More
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Ashley Oaks Manager

10/19/2020

Hi Montse86, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

ttorres13 • Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2019
Living at Ashley Oaks has been a pleasant experience. Office staff is very friendly and attentive. They always get back to you with answers to any questions or concerns. Maintenance requests are easy to fill out and they always respond quickly. The complex has been making… See More
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Ashley Oaks Manager

10/19/2020

Hi Ttorres13, thank you for taking the time to leave a review for us at Ashley Oaks. We're happy we could meet your expectations! Thank you, and have a fantastic day!

Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/15/2019
This is the worst apartment complex I've ever lived in. The parking is poor because they allow commercial vehicles to park on the property. I pay 25 dollars a month for my dog and have to walk her in dirt or mud because there is no… See More
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Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2018
Ashley Oaks was my very first apartment here in San Antonio and im so happy to call this place home!! I have an 8 yr old and when we moved here she had no friends she made so many here and its safe for children to… See More
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Ashley Oaks Manager

11/07/2018

Thank you for your review. We are so pleased that you and your daughter have chosen to call Ashley Oaks home for the last 3 years and we hope that you continue to call Ashley Oaks home for years to come. If you have any questions or concerns please do not hesitate to contact the leasing office at [email protected]

Cally_M • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2018
This place really is wonderful. The office staff is attentive, caring, and kind. The maintance guys are kind and actually good at what they do (and NOT creepy which is a huge bonus). The entire complex is clean, safe, and quiet. I've lived in several different… See More
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Ashley Oaks Manager

08/23/2018

Thank you for the positive review! We strive to provide excellent service and we are glad that is what we have delivered to you. Please let us know if there is anything else we can do. Sincerely, Ashley Oaks Staff

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/05/2018
The apartment complex is undergoing an overhaul because they recently got a new owner. This has resulted in construction being done all day and most importantly causing over half of the guest parking to be taken up by construction materials which makes finding parking for any… See More
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Ashley Oaks Manager

06/04/2018

Thank you for your review. We are so sorry to hear that your experience has been less then exceptional. My number 1 goal is to always make sure that every resident is satisfied with their apartment home. I understand your frustration with the renovations that are taking place, but as you know with progress sometimes comes some inconveniences which we try to address as soon as we hear about them. Please know that we are undergoing these renovations to improve your residency and where you call home. I would like the opportunity to make sure any concerns you have are addressed and speak with you directly regarding them. Please contact us at [email protected] or 210.545.9500 so we can set up a time to meet that best works for you. Again, we thank you for your feedback and we hope to have the opportunity to improve your experience at Ashley Oaks.

Bryant_H • Former Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/18/2018
These apartments are absolutely terrible. Spend a little extra money and go to another location nearby. The lower staff are nice but ineffective. You will never speak to a manager unless you stalk them out in the waiting room. The front gate is constantly breaking, allowing… See More
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Ashley Oaks Manager

04/26/2018

Thank you for your review. We are so sorry to hear that your experience was less than exceptional during your residency. Our number one goal is to make sure current and previous resident issues are addressed. We want to make sure any concerns you have or had are addressed and would love the opportunity to speak with you directly regarding them. Please contact us at [email protected] or 210.545.9500 so we can set up a time to meet that best works for you. Again, we value and thank you for your feedback and we hope to have the opportunity to speak with you.

Laura_J • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/26/2018
Andrea and Jessica are always helpful. Anytime i have had a situation I am not satisfied with..... they are quick to resolve the issue. Maintenance staff is awesome. Darryl is very knowledgeable and quick to fix our issues. Being a single parent is tough.... and Ms.… See More
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Ashley Oaks Manager

03/08/2018

Thank you for your review. And thank you for the kind words. Our number one goal is to make sure you are 100% satisfied with your home today, tomorrow and in the years to come. We are so happy to hear out entire staff has been so helpful to you, Please do not hesitate to contact us if you should ever need anything. Again, we thank you for your feedback.

DavidWillis1990 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2018
I never leave reviews for anything, but had to for Ashley Oaks. I just moved my daughter into her first ever apartment there a few months ago. I was scared to death having her live alone, but it has been great. Everytime I visit I constantly… See More
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Ashley Oaks Manager

03/08/2018

Thank you for your review. And thank you for the kind words. Our number one goal is to make sure you are 100% satisfied with your home today, tomorrow and in the years to come. Please contact us at [email protected] or 210.545.9500 if you ever have any issues or concerns so that we can make sure they are addressed expeditiously. Again, we thank you for your feedback.

VMartinez1978 • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2018
I could not disagree anymore with all of these bad reviews. I absolutely LOVE my apartment! The staff was amazing from day 1. Anna showed me two different size 1 bedroom apartments so that I could decide what would be best for me. She answered all… See More
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Ashley Oaks Manager

02/27/2018

Thank you for your review. And thank you for the kind words. Our number one goal is to make sure you are 100% satisfied with your home today, tomorrow and in the years to come. Please contact us at [email protected] or 210.545.9500 if you ever have any issues or concerns so that we can make sure they are addressed expeditiously. Again, we thank you for your feedback.

Iamhrtdeep • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2017
Nothing is done about neighbors who leave garbage at front door. Hot Texas heat and garbage makes for a poor living experience! See More
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AnaMariana • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/30/2017
I really really love these apartments. The Management, the Staff, the Neighbors are all kind. Spacious apartments, comfortable patios. If you have any issue they will fix it same day if possible; or at least within a week. They have an online community page to make… See More
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[email protected] • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/04/2017
My family of 5 just moved a few months ago and I have to say it has been an effortless transition. The office staff answered all of our questions, no matter how silly they seemed. They responded to emails and returned calls quickly. We definitely were… See More
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brittanybaker92 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2017
I moved into these apartments fairly recently but I wanted to share my experience so far. Before I moved in, I read these reviews and I was terrified of what I just got myself into. The day before I moved in, I got to see my… See More
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Ashley Oaks Manager

02/23/2017

Thank you for taking the time to review our community.We could not be happier that you have chosen Ashley Oaks as your new home. We are so happy to hear the office and maintenance staff have made your experience such a positive one! Again, thank you for your feedback and please let us know if you need anything.

KGza • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2016
I've never had any issues here, calm, quite, staff is friendly and helpful. I really don't understand the negative comments I clean my apt very well and see no mold. Had a leak once it was fixed. New maintenance people are great. Office staff is fun… See More
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Paul Shawe • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2015
Ashley Oaks Apts on Henderson Pass... This place is a complete dump . been there3 years & its completely gone to [email protected]&t. Office staff is completely incompetent. Complete liars to cover their butts . mold in vents . grounds filthy. Gates never work . cars broken… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2015
I am going to post this again, and again, until my point is made. Do not, rent here. DO EVERYTHING you can to not rent here. This place is nothing but a ---- hole. There is MOLD COMING FROM MY VENTS AND THEY ARE TELLING ME… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2015
Do NOT move here!! Horrible horrible office people!! The only thing they keep up with is rent! See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/27/2015
DO NOT move here. The office staff is the worst I e come across. I rented a 3 bedroom 2 bath apartment and me and my three kids were subjected to sharing only one bathroom for an entire year because the maintenance wouldn't come fix it.… See More
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Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2015
This complex is in serious disrepair! The staff is always friendly and courteous, but that does not make up for the lack of attention to maintenence. Unless you have a serious leak or your A/C is out in the middle of summer, don't expect anything to… See More
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Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2014
I have been working with the new property manager, Andrea King. I have been pleased with her attentiveness and actions in correcting matters. She has worked hard to earn my business and because of her I will be renewing my lease their for another year. See More
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mikehawk2205 • Resident 2010 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/31/2014
I have lived in these apartments for about 4 years now, I've never gone to the office to complain about anything till this new management came in and took over. THEY ARE HORRIBLE!!!!! I went in and asked about my maintenance problem which has been forgotten… See More
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Rice bean • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/07/2014
DO NOT MOVE INTO THESE APARTMENTS! THEY JUST DOWN RIGHT SUCK! my roomate and I are very clean, yet we still have an ant infestation. The cabinets, toilet paper holder, towel holder and the cover to the light fixture has broken off and we still haven't… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2014
DO NOT RENT HERE! This place has black mold coming out of the vents and only 3 or 4 maintenance workers for well over 100 units. They take two-three hour lunches in the community room next to the fitness center and stare at women working out.… See More
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 Updated Review
Rating Breakdown
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Manager

 
·

Features & Amenities

Laundry

  • In-Unit Washer/Dryer

Parking

  • Complimentary Parking

General

  • 24-hour management availability
  • Accent Walls Available
  • Balcony or Patio
  • Built-In Wet Bar
  • Built-in Microwaves
  • Business Center
  • Clubhouse
  • Concierge
  • Courtyard with Grilling Area
  • Excellent School District
  • Fitness Center
  • Gated Access
  • Hardwood Flooring
  • High-Speed Internet
  • Kitchen Pantries
  • National Relocation Program
  • Online Payments Accepted
  • Online Resident Services
  • Pets Allowed
  • Pool
  • Pre-qualified Renter's Insurance Available
  • Premium Cabinetry
  • Premium Fixtures and/or Hardware
  • Premium Interior Paint
  • Public Transportation
  • Short Term Lease Available
  • Spacious Closet
  • Storage Space
  • Two-Inch Blinds Throughout
  • Vaulted Ceilings
  • Volleyball Court

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    561

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price
    Price

    N/A

  • SQ. FT.

    651

  • Available
    Avail.

    N/A

  • Model

    A2

  • Price
    Price

    N/A

  • SQ. FT.

    671

  • Available
    Avail.

    N/A

  • Model

    A3

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    971

  • Available
    Avail.

    N/A

  • Model

    B1

  • Price
    Price

    N/A

  • SQ. FT.

    992

  • Available
    Avail.

    N/A

  • Model

    B2

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Situated on Henderson Pass in San Antonio, Texas, Costa Del Sol Apartments is a 244-unit community offering one and two bedroom apartment homes for rent. Our Mediterranean style affords an exclusive design with lush landscaping, palm trees and decorative exteriors. Interiors at Costa Del Sol feature recent renovations including cherry wood cabinetry, brushed nickel fixtures, rich hardwood style flooring, in-home washer and dryers and so much more! Take advantage of easy access to the Randolph Airforce Base, Fort Sam Houston, Fiesta Texas, the River Walk and the Alamo. Residents enjoy our premium amenities featuring a clubhouse with business center, fitness center with cardio and strength training equipment, covered parking and a refreshing swimming pool with lounge seating. Call or apply online today to reserve your new home at Costa Del Sol.

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Ashley Oaks?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ashley Oaks?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Ashley Oaks?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 84 days to their community reviews in the past year.

What is the pet policy at Ashley Oaks?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


Ashley Oaks Gallery

Manager Uploaded Photos
Floor Plans

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Ashley Oaks is a 561 - 992 sqft apartment in San Antonio in zip code 78232. This community has a 1 - 2 bedroom, 1 - 2 bathroom. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78259, 78257, 78258, 78247, and 78248 are nearby zip codes.

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  • Model

MOVE-IN SPECIAL

Ashley Oaks

Provided by Property Management

Management Photos (45)

  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX
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  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX
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  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX
  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX
  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX
  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX
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  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX
  • (Manager photo uploaded on 01/29/2020) Image of Ashley Oaks in San Antonio, TX

Provided by Other Residents

Resident Photos (9)

  • (Resident photo uploaded on 01/14/2014) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 05/28/2013) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 05/28/2013) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 12/17/2012) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 01/09/2011) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 01/09/2011) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 09/02/2014) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 09/02/2014) Image of Ashley Oaks in San Antonio, TX
  • (Resident photo uploaded on 09/02/2014) Image of Ashley Oaks in San Antonio, TX
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